Review Insights · App Store
Merge Cruise: Mystery Puzzle
Games Studio PeerPlay LTD. · 15,752 ratings · ★ 4.7
4.7
★★★★★
15,752 ratings
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Top complaints - extracted from 50 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
32 negative reviews mention this · 64% of all complaints
★★★★★ "Too much thing show up when I start this game. Game not fun" - 이앱은 fake
2
"play"
20 negative reviews mention this · 40% of all complaints
★★★★★ "Crashes Constantly. Was only able to play the first day I downloaded. Since then it crashes every time I try to play, and when I reopen it my energy is gone. Don't bother." - Mona0783
3
"energy"
16 negative reviews mention this · 32% of all complaints
★★★★★ "Crashes Constantly. Was only able to play the first day I downloaded. Since then it crashes every time I try to play, and when I reopen it my energy is gone. Don't bother." - Mona0783
4
"merge"
13 negative reviews mention this · 26% of all complaints
★★★★★ "Crashes. Game continues to crash. When able to play for a few seconds it seems to be a good merge game. Won’t rate now because I would give a one star due to crashing. Will give higher rating if app gets fixed." - LeGeNdReBoRn1969
5
"games"
11 negative reviews mention this · 22% of all complaints
★★★★★ "Annoying, bad coding. Worst of all the merge games. Glitchy, crashes constantly. Can’t pass a level because its so slow to earn coins and broken." - Jets-mom
6
"every"
10 negative reviews mention this · 20% of all complaints
★★★★★ "Crashes Constantly. Was only able to play the first day I downloaded. Since then it crashes every time I try to play, and when I reopen it my energy is gone. Don't bother." - Mona0783
7
"money"
10 negative reviews mention this · 20% of all complaints
★★★★★ "Not as good as other games. It’s fun but there is no way to get extra chances or any incentives unless you spend money so there are other games out there i feel are so Much better" - jam:ej
8
"crashes"
8 negative reviews mention this · 16% of all complaints
★★★★★ "Crashes Constantly. Was only able to play the first day I downloaded. Since then it crashes every time I try to play, and when I reopen it my energy is gone. Don't bother." - Mona0783
9
"complete"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Least favorite merge game. Not really a fan of this one. Not given enough energy to start the game with. Most games at least give you 100 to begin. This one gives you like 80. The orders are too hard to complete with so little energy, This game is just too time consu…" - Nugget1825
10
"hour"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Frustrating. My ADD brain loves getting caught up in merge games for hours at a time, so I guess it’s a good thing that this one is so lame. Not enough energy to start and no way to accumulate more without paying for it. Also, it shuts down every 1-2 mi…" - Addled Adult
11
"constantly"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Crashes Constantly. Was only able to play the first day I downloaded. Since then it crashes every time I try to play, and when I reopen it my energy is gone. Don't bother." - Mona0783
12
"able"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Crashes Constantly. Was only able to play the first day I downloaded. Since then it crashes every time I try to play, and when I reopen it my energy is gone. Don't bother." - Mona0783
📋 All 50 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Crashes Constantly
Was only able to play the first day I downloaded. Since then it crashes every time I try to play, and when I reopen it my energy is gone. Don't bother.
Bugs and losing energy!
avoid at all costs! CS doesn’t reply and you will lose all your energy if you close the app on your phone.
Crashes
Game continues to crash. When able to play for a few seconds it seems to be a good merge game. Won’t rate now because I would give a one star due to crashing. Will give higher rating if app gets fixed.
Don’t play this game
Bad game I hate. Not appropriate for kids.
Annoying, bad coding
Worst of all the merge games. Glitchy, crashes constantly. Can’t pass a level because its so slow to earn coins and broken.
Crash city
App keeps crashing every time I open it and loads up please fix please and thank you!
Frustrating
My ADD brain loves getting caught up in merge games for hours at a time, so I guess it’s a good thing that this one is so lame. Not enough energy to start and no way to accumulate more without paying for it. Also, it shuts down every 1-2 minutes.
Least favorite merge game
Not really a fan of this one. Not given enough energy to start the game with. Most games at least give you 100 to begin. This one gives you like 80. The orders are too hard to complete with so little energy, This game is just too time consuming and not in a good way. Waste of time.
Keeps crashing
This keeps crashing every time I go to merge items. But no worries it always shows all 57 pops for paying for things to play. 🙄
Quit asking for a review ever 30 seconds!
Quit asking for a review constantly that’s some bs
The worst
The amount of time it takes to get energy to make items is insane. The fact that you can only get 80 some energy every hour makes it impossible to advance in this game. Other match games give you blank amount of energy over so many minutes, and the more difficult items aren’t until higher levels. I’m only on level 6 and it’ll take me probably over a day to complete one item. Find a different game to play. This one sucks.
Boring excuse to pay money
Very little to do. Energy runs out very quickly and then you’re just stuck with either waiting an hour or paying money.
Review pop-ups
Every time I finished an order, I was asked to review the game. This is both annoying and frustrating.
Played a lot of merge games
Worst one. It takes so much energy to complete one item especially when one disappears since it runs out and you have to create it all over again just to create the main item to create the listed item. You would be waiting all day to collect energy. This game wants you to basically pay for energy.
Do not download
This another one of the stupid finger games. Although they are the trillionth merge game to come out, shamelessly imitating all the previous ones, they like to flatter themselves that they invented the wheel and they have to have a finger to point out what we should be doing. 🙄 Easy delete.
Items don’t redeem they disappear
This app is just garbage. 500 pop ups every damn time you open, instead of something reasonable like once per day, and that’s before you can play. Then you tap and tap and tap and finally produce a high level item only for the game to freeze, and your item just DISAPPEARS. No game coins, no progress, just failure at the basics of game mechanics. It’s happened twice now. I paid real money to get robbed by losers who can’t run a simple game.
Keeps deleting items
This game is purposely trying to drive you crazy and does delete items that you combined after a while specifically the one you are actually working on which is the most frustrating
Scammy
After a while random pieces on the board disappear. Mostly noticed after I stopped buying energy tokens.
Almost Impossible to play without Money
The game is impossible to play without spending money. They barely even let you watch ads to gain more energy. I don’t understand that. You still get money even if I’m just watching ads. It’s unfair.
Talk scenes
The talk scenes are aggravating having to just click next through them instead of being able to skip the whole conversation
Waste of time
This is such a waste of time. Game does not track progress, it only tracks in app purchases. Scam!!!
Sucks
Takes forever to get energy to play and CONSTANT pop ups on your screen to spend money on bs
Update
Updated now it don’t open at all . Now I can’t play at all
Strange game…
This game is weird. The reset times don’t make any sense, and I can’t figure it out. You can watch videos 3 times a day to get 20 energy each time, but it’s not consistent when the reset time is, which is frustrating. Also, just recently, the “crown store” reset the amount of crowns I had to zero, when I had 75. I don’t really care because I’m only playing this game to get points for another game, and I’ll still be able to complete what’s necessary in time…but there’s some weird stuff going on here.
Another thing that’s odd is the push notifications are useless. The only way they would be helpful is if they let you know every hour when you can redeem the tip jar, but it doesn’t.
Another thing that’s odd is the push notifications are useless. The only way they would be helpful is if they let you know every hour when you can redeem the tip jar, but it doesn’t.
Annoying pop ups
I enjoy playing the actual game, however, everytime I open the app, I have to close through 8-10 pop ups before I can play, it’s suppppeeerr annoying, please change that
Keeps popping up for me to review after using app for less than 10 mins
Title
Needs improvement
Needs to have more ways of getting free coins and to be able to connect to Facebook.
Cash Grab
As soon as you get close to completing one of the drop missions, it stops doing drops so you’re stuck on that one last item. I just went through 500 points, no bubble popping and still no drop. Spend money and still no drop. It spams you with the same cards when you’re on your last few points to spend and when it robbed me of my points during a race (which I lost yesterday) I messaged and have heard nothing. This game is fun but I’ve been playing for over a month and have felt cheated multiple times. Fun concept! But not fair! I have spent the last dime I’m spending today and I’m uninstalling.
Constructive comment: Prioritize fairness in your drops, levels and game all together.
Constructive comment: Prioritize fairness in your drops, levels and game all together.
Crashes
Game crashes everytime I try and play not worth my time
Does not update rewards tracking with partner websites
I found this game through another app that rewards for gaming. I have no issues getting rewards from other games. I got paid for only the first couple milestones and then once I reached a level where payment was substantially more, this game stopped submitting tracking. Support does not respond back after multiple attempts. I googled this issue and seems to be a common occurrence here.
Too many ads
The absolute worse with ads! Every time I open the app there are at least 10 ads popping up. EVERY TIME! It is absurd. Even if I leave the game open but swipe out for a moment to check something on my phone. When I click on the game to play again, it reloads and TEN ads, if not more, pop up before I can play. I am completely done with this app.
Waste of time
Too many ads. Crashes too often. Trash game.
Too much thing show up when I start this game
Game not fun
Greedy game
No one wants to play a game for 1 minute every hour, the energy runs out so fast and you barely get to do anything with it. Even if you pay for more energy, it will run out within minutes. I will be uninstalling and looking for something I can actually play.
stop interrupting gameplay by asking people to rate your game. thanks!
.
Not as good as other games
It’s fun but there is no way to get extra chances or any incentives unless you spend money so there are other games out there i feel are so
Much better
Much better
takes way too long to progress
it takes way too long to progress in this game, only getting a certain amount of energy and having to wait at least an hour for only another small amount added. and most the time i can’t even complete one order with the amount of energy i receive.
and there are no other opportunities to gain more energy without paying
and there are no other opportunities to gain more energy without paying
Sneaky company game crashes constantly 4/7/26
This game has so many pop ups that it’s constantly crashing. You have to x out of 10 pop ups to get to play and then it crashes before you can even play. But they sneaky owners of this game have snuck In another level which makes it harder to merge up. I had just gotten used to the levels when they updated and suddenly there’s another level to complete. I guess they weren’t making enough money. But they need to fix the crashing issues. I’ll delete it if they don’t get it fixed
Yeah No I’m Not Playing This Game Anymore
They game was fun at first and the merge mechanic of the game is cool, but the amount of popups and how much money they want to you spend in order to complete timed event stuff is absurb, this game doesn’t want you to progress, the want you to play it 24/7 you have to wait an hour for recharge of energy, but it does seem auto collect when u have a full jar you have to he on the game to collect it everytime, that sucks. Who has time to sit on the game all day waiting for energy. I’m deleting this game as soon as I’m done getting my money from it.
Way too much energy
This WOULD be fun, but it uses too much energy for even mundane things. It takes 32 energy to make 1 item that gives you 4 items that you need to merge to make other items. By the time you make what you need to, you’ve been playing all day to fill one order.
Urge cruise
How about urge cruise to get out of there! Kinda boring after awhile
Booooooring
If you like time waster games, which is what this is. The only way you can play for just a couple of minutes is to pay. The developers obviously don’t understand the environment of the people who play it. I have a PR degree and this goes against satisfaction for clients in the name of making money. Rewards should be bigger and tasks should not be hard to achieve. I played it and I am frustrated that I can’t play for longer than two minutes without having to pay. And to continue playing at a pleasurable rate, the fee is high. No wonder they promote themselves through reward websites. Greed through ad revenue, but giving mere drops to the people who play the game. Forced to watch 3 minute long ads to play for two minutes. Poorly designed game to rope in dimwits willing to part with 50 bucks to be able to play for 10 minutes. Obviously this is a game designed by incels who think they will get rich. I have ideas on how to make it better, but I will need to be paid first. Just like it takes to play pleasurably.
Won’t load anymore
The game started out as fun, but there aren’t many ways to get more power unless you buy it, not even watching videos. And now it won’t load. It’s been like this for 2 days now. It will open but will not even attempt to load. I like the graphics, they are very bright and fun. I just wish I could play the game…
Constantly crashed
Crashes or won’t load, was fun initially.
Cute app but crashes constantly.
I was so excited to download this game! It looked so cute and I love merge games. The app crashes all the time. I finally deleted it for good because I could not even play it without it crashing. The pop ups are way too much. It’s extremely annoying. Really sad to lose this app, but I can’t even play it without the glitching.
Game Gets Tedious Fast
No way to earn your progress. You have to pay to advance at a reasonable pace.
Too expensive
The cost to continue is too expensive and the mini series, themes don’t last that long unless you have unlimited funds and can spend about $1000 on packages for the game
Credits Are Super Limited
This game is beautiful and it looks like it would be a lot of fun, but credits are very limited. Guess it makes it easy not to get addicted, as you run out of the free play tokens in less than 5 minutes, then have to wait an hour to get a few more. There are too many other fun merge games out there to waste time on this.
I’d rather watch ads than hit constant paywalls
Merge Cruise starts out enjoyable, but progress quickly becomes impossible without spending money. Even paid boosts in the $10-$15 range only last about 10-15 minutes before you’re stuck again. Purchases don’t meaningfully advance gameplay - they just temporarily delay the grind.
I would honestly prefer watching frequent ads over the constant pressure to spend. Ads are predictable; this feels like nonstop money grabbing. Energy refills are extremely limited, task requirements escalate fast, and the game seems designed to push repeated purchases rather than reward strategy or patience.
I would honestly prefer watching frequent ads over the constant pressure to spend. Ads are predictable; this feels like nonstop money grabbing. Energy refills are extremely limited, task requirements escalate fast, and the game seems designed to push repeated purchases rather than reward strategy or patience.
Fun game
Just don’t play it through EarnStar you won’t get your payouts and they blame it on a technical error with the game
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)