Review Insights · App Store
meShare
meshare Inc. · 642 ratings · ★ 2.2
2.2
★★★★★
642 ratings
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Top complaints - extracted from 76 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"cameras"
39 negative reviews mention this · 51% of all complaints
★★★★★ "Used to be good now full of ads. This app has been great for the last eight years but now every time you open it, you’re hit with an advertisement that you have to wait for before you can access your cameras even an emergency I will be uninstalling my cameras I’m already l…" - Screwston420
2
"camera"
23 negative reviews mention this · 30% of all complaints
★★★★★ "Used to be good now full of ads. This app has been great for the last eight years but now every time you open it, you’re hit with an advertisement that you have to wait for before you can access your cameras even an emergency I will be uninstalling my cameras I’m already l…" - Screwston420
3
"these"
16 negative reviews mention this · 21% of all complaints
★★★★★ "Terrible App. When I first got the cameras and app, I would give it 5 stars. But now that it constantly brings up ads for products unrelated to the company itself, it’s actually useless. They apparently let anyone with a pulse advertise. I’m getting r…" - 1d4hste
4
"work"
15 negative reviews mention this · 20% of all complaints
★★★★★ "Ads when I already pay for the cameras to work. I was already paying for a subscription for these cameras and now I have to watch ads before I can even open the app? On top of that, app freezes and glitches a lot." - Thedullpeach
5
"meshare"
14 negative reviews mention this · 18% of all complaints
★★★★★ "Seeing ads instead of seeing your cameras.. I’ve had MeShare for many years now and i’ve never had an issue UNTIL i updated the app by accident and now all of a sudden i have watch some ads before i get to see my outside/inside cameras. This is just straight up stupid because if you …" - Anaaa_20
6
"update"
13 negative reviews mention this · 17% of all complaints
★★★★★ "Annoying adds. In the recent update the app plays annoying adds at full volume before you can check your cameras, even for paid subscribers. Totally unacceptable." - Mike72065
7
"service"
12 negative reviews mention this · 16% of all complaints
★★★★★ "Don’t waste your money. BAD all around, the cameras are getting dropped off in this “update” as if they were offering a better product but no, it’s just to make sure that we, the customers that pay for this cameras regret it even more. App doesn’t support my camer…" - rohesa
8
"company"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Terrible App. When I first got the cameras and app, I would give it 5 stars. But now that it constantly brings up ads for products unrelated to the company itself, it’s actually useless. They apparently let anyone with a pulse advertise. I’m getting r…" - 1d4hste
9
"money"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Don’t waste your money. BAD all around, the cameras are getting dropped off in this “update” as if they were offering a better product but no, it’s just to make sure that we, the customers that pay for this cameras regret it even more. App doesn’t support my camer…" - rohesa
10
"working"
11 negative reviews mention this · 14% of all complaints
★★★★★ "No working. I can’t add any devices I bought from this company" - phantom foxey
11
"phone"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Won’t let you enter duel authentication. I decided to try this app since Zmodo turned their app into adware that pushes malware saying my iPhone is infected. This meshare app won’t bring up the touch pad to allow entering the 6 digit duel authentication code before the 60 second t…" - CloudRebel
12
"every"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Used to be good now full of ads. This app has been great for the last eight years but now every time you open it, you’re hit with an advertisement that you have to wait for before you can access your cameras even an emergency I will be uninstalling my cameras I’m already l…" - Screwston420
📋 All 76 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Used to be good now full of ads
This app has been great for the last eight years but now every time you open it, you’re hit with an advertisement that you have to wait for before you can access your cameras even an emergency I will be uninstalling my cameras I’m already looking for new ones online
Terrible App
When I first got the cameras and app, I would give it 5 stars. But now that it constantly brings up ads for products unrelated to the company itself, it’s actually useless. They apparently let anyone with a pulse advertise. I’m getting rid of these cameras and getting new ones that don’t push junk in your face overtime you open your app.
App sucks scam
Says minor bug fixes,, adds constant advertising to screen. I paid for this years ago.
Annoying adds
In the recent update the app plays annoying adds at full volume before you can check your cameras, even for paid subscribers. Totally unacceptable.
Ads
If you have a emergency you can’t view your cameras fast you have to watch ads before viewing
Not Today Satan
These crazy fools at MeShare have lost it. I’m a paid member but before I can view my cameras I have to see an ad! Whatever they are smoking has cause them to forget basics. FYI yes I have canceled cause I have not lost my mind.
Won’t let you enter duel authentication
I decided to try this app since Zmodo turned their app into adware that pushes malware saying my iPhone is infected. This meshare app won’t bring up the touch pad to allow entering the 6 digit duel authentication code before the 60 second timeout.
Seems like nobody does any quality testing before releasing apps for Zmodo, MeShare, Funlux. Where is the security in that for security cams?
Seems like nobody does any quality testing before releasing apps for Zmodo, MeShare, Funlux. Where is the security in that for security cams?
Advertisement Problems
Updated the app and suddenly some ads popped up every single time that you opened it. Well… it’s time to say goodbye to meShare App.
Ads
Loved the cameras for the last 5 years now there is huge ads saying scam stuff 100% throwing the cameras away and buying new ones from somewhere else.
Full of spam
Recent update brought many spam ads
Full Screen Scam Ads?
This app has never been the best experience, but at least I could open it and view the cameras somewhat quickly. The app just updated with a full screen scam ad that says my “device has been hacked” that you have to dismiss before getting to the dashboard.
Cancel subscription
Cameras been offline for months, can’t update and no button to cancel. Unbelievable
Cameras won’t connect
These no longer work
My device become useless after few months
After not using it after several months, it says product not supported on this app. Poor support!
Horrible Camera app
This camera app is one of the most horrible apps, please do not get it, there are way better versions and apps that are well suited for your safety, these cameras are terrible I hate it so much
Don’t waste your money
BAD all around, the cameras are getting dropped off in this “update” as if they were offering a better product but no, it’s just to make sure that we, the customers that pay for this cameras regret it even more. App doesn’t support my cameras anymore and the service to get Cloud Storage is extremely expensive if you compare product quality value. STAY AWAY the developers aren’t even trying.
App
The worst app you can ever imagine i don't recommend it
Actualización fallida
Al actualizarse la aplicación esta comienza a tener fallos en su uso los videos no se guardan difícil de acceder a las cámaras se congela la app o videos y comienza a desinstalar cámaras diciendo que no es compatible con la aplicación, no las recomiendo
No working
I can’t add any devices I bought from this company
Time Lag
Cameras are often up to ten minutes behind. Notifications don’t always work.
MeShare, zomodo, Zsight
Buyers Beware! This is probably the worst company we have ever had to deal with. This company which includes Zmodo, Zsight and Meshare does not support their products or update their apps! If you need a camera or surveillance system go with another company!
Zero out of 5
I should have known what I was getting into when there’s not possible way to even pronounce the products name. I will never buy these again and I would NEVER refer these to anyone. Not only after a few months they won’t connect to my Wi-Fi anymore but you have to pay a monthly fee PER camera to see anything more than 24 hours back and it only catches for a few seconds then stops recording so my car was broken into again and the camera saw a few people walk by but did not recording long enough to see even one of them open my door.
0/10 highly would not recommend
Plus the Manuel says CLEARLY
-This device must accept any interference received including interference that might cause undesired operation.
0/10 highly would not recommend
Plus the Manuel says CLEARLY
-This device must accept any interference received including interference that might cause undesired operation.
Phone issues
It seems like everytime I turn around this app doesn’t want to work. I’m glade I stop paying for the meShare subscription cause there’s absolutely no way y’all are going to continue to get any of my money when your app NEVER works. It’s ridiculous and y’all could definitely do better. There shouldn’t be any reason why I’m concerned for my safety because the camera system doesn’t wanna work anymore. This past week the app won’t even open and I’ve redownloaded it more then once.
App for securty camaras
Theres a issues with this app that wont connect to my security camaras and my internet service says camaras are connected to my wifi but theres issues with the app so i contact the company if this app n then they tell me to contact the company of the camaras so what does the camara company have to do with the issues with this app so im waiting on both to reapond back to me cause this is rediculous i had these camaras a yr ago n just replaced them put then up yesterday for them not to connect to app for me to watch who comes on to the property n for my kids as well
Used to be great
I used to have 0 issues with the cameras and app until now. When my power goes off and my internet modem restarts the cameras sometimes won’t connect. I have to manually disconnect them. Recently nothing works. The cameras are connected to the internet but take for ever to load. Sometimes they won’t even load. Changing them out and throwing them to the dump soon.
Thieves
Thieves, I bought my cameras, had no complaints until new owners try time and again to convert me into an income stream by holding my cameras hostage unless I sign up for something I don’t want. Don’t go down this dark road
just
my cameras suddenly stopped working and it's been a while since I bought them and I still pay for the annual plan...
Trash
This app is 100% pure trash!
Never works!
One second they work, then they don’t. This is even with Wi-Fi extending outside. Updates don’t do anything.
Worst
App kept saying Timeout every time I try to login nightmare
1966Rona
For some reason I was signed out of this app. Every time I try to sign in, it keep saying “time out “. I attempted to change my password, but it keeps saying “attempt failed”. What did you do to this app?
Stopped working with last update
The last update caused it to stop working please fix
Worst app and “security” camera ever
This app sends nonstop notifications to my phone every time someone scratches their nose, BUT when I tap the notification to see it, it just gives the spinning icon like it’s loading, but it NEVER OPENS. So then I go to the app itself to tap on that video specifically, and it STILL doesn’t open it. I’m on strong wifi and it still doesn’t work. The other day, AT 3:19 IN THE MORNING, an eighteen-wheeler drove onto our property, only 50 feet in front of one of the cameras, at 10 mph, and the camera DID NOT SEND A NOTIFICATION! I only knew about it because I watched the fast replay later. Then when I scrolled to that time stamp, I saw the truck approaching, but MeShare decided to cut out part of the video, so the truck just disappeared, and the time stamp jumped a few seconds forward. Then a few seconds later, the truck came back by the camera, AGAIN, DID NOT TRIGGER A NOTIFICATION, and again, MeShare thought the event so unimportant that it AGAIN clipped forward and missed part of the truck driving by, so it looked like it disappeared into thin air another time. I have the full subscription so there should be no issue like this to access the full video footage. Bottom line is that if you want security, you’ll need to invest in cameras that actually work. If you want to be notified of every spider web that moves, but NOT be notified of something as big as an eighteen-wheeler on your property, this is the camera to waste your money on.
Says my app doesn’t support my device
I have been using the APP and camera for almost a year and I needed to change my internet password and now I cannot connect the cameras. It keeps saying the app doesn’t support my cameras and I keep trying to reach support.
I dont know what else to do. I was very happy with the product until now.
I dont know what else to do. I was very happy with the product until now.
Cloud service does not work
I had a subscriotion for two years. Until about five minths ago Flashback worked. Could make short videos of events. But now Flashback does not work. And sometimes can make videos then no. So did not review subscription. Whatever I want to see about events is covered with notices my subscription has expired. Completly worthless now. Except to view live.
Not secure!
These cameras are not secure they are easy to hack into thank god my internet blocks it but i constantly get notifications from my internet that someone from a different country is trying to access my cameras but they block it i don’t recommend these cameras!
If you are reading this, return the cameras and get different ones.
These cameras and app are terrible
why did you put a admin password on my….
why did you put a admin password on my system without my permission?!!!!
these guys use to be a decent company, i started using their systems back around when they started up. fast customer service reliable systems.
But now….
they have turned on all of their customers, for instance… i always bought systems with working hard drives already inside. never needed a storage system i’d have to pay for. and i’ve refused to be pressured into buying it for this whole time.
during this time of them pushing their cloud on us all, they disabled my hard drive and what i read of many many other customers they did the same thing to all of them too. Then they released our hard drives back to us.
now, they have messed up the worst…
They have blocked me out of my system all together! They have put an admin password on my system and i’m not able to do anything at all but look at the live feed. this problem has cost me money cause of things getting stolen and i cant go into my cameras at all to look at the footage ON MY HARD DRIVE at all cause i don’t have the password they put into my system…..
If you don’t know by now…. don’t get this company’s camera system. And before you buy any system at all no matter what the name is on the cameras, ask who the company or brother/sister companies are. cause this one is connected to several different names now…
And again….. UNDO THE ADMIN PASSWORD TOU PUT ON MY SYSTEM WITHOUT MY PERMISSION!!!!! January 2 2022.
these guys use to be a decent company, i started using their systems back around when they started up. fast customer service reliable systems.
But now….
they have turned on all of their customers, for instance… i always bought systems with working hard drives already inside. never needed a storage system i’d have to pay for. and i’ve refused to be pressured into buying it for this whole time.
during this time of them pushing their cloud on us all, they disabled my hard drive and what i read of many many other customers they did the same thing to all of them too. Then they released our hard drives back to us.
now, they have messed up the worst…
They have blocked me out of my system all together! They have put an admin password on my system and i’m not able to do anything at all but look at the live feed. this problem has cost me money cause of things getting stolen and i cant go into my cameras at all to look at the footage ON MY HARD DRIVE at all cause i don’t have the password they put into my system…..
If you don’t know by now…. don’t get this company’s camera system. And before you buy any system at all no matter what the name is on the cameras, ask who the company or brother/sister companies are. cause this one is connected to several different names now…
And again….. UNDO THE ADMIN PASSWORD TOU PUT ON MY SYSTEM WITHOUT MY PERMISSION!!!!! January 2 2022.
Not a good a good company
Not a good company , they will never give you a refund. Beware don’t sign up, you will regreet it
Troubles updating
I can’t update to the current version of the app
Worse app ever
Unless you buy cloud service the app won’t work right for you. They purposely make the app inop at times so you can’t use it. Very frustrating you’ve been worn don’t use this app
Garbage
A friend of mine gave me 2 of his old cameras so i set them up. Those actually worked pretty well and my wife still uses one. I bought a 3rd one much more new than other 2. I moved the new one from back patio to garage (used it for alerts in backyard... pool and small kids) after summer when i moved it wouldn't show on app. I deleted/reinstalled, nothing. Quit working on echo show AND the Alexa app. So i removed cam thinking if i reinstall and reconnected it that may fix issue. Now i cant even add it because i don't have qr code, don't have package it came in so i guess i just have a useless camera sitting around. So make sure you keep your packages for forever.
Beware of meshare
A few years ago I bought a zmodo camera. It was recommended I use Meshare for the cloud service. Later my needs changed so I got rid of the camera. I had no devices attached to the meshare account and when you log in to the app there were no clear or obvious ways to cancel the service as everything was blank. Well sure enough meshare took a payment from my account without any previous notice. When I disputed the charge they were more than happy to cancel the service but refused to refund the payment they unethically deducted which I am guessing prepaid for a year of service. I WOULD FIND OTHER CLOUD SERVICES OR BUY CAMERAS THAT DONT USE MESHARE! They totally the human element of business!!
Please don’t lose your money
This camera is the most stupid things like I boring my life is completely difficult to install and then you need to pay member every single month do you no see what happen with your camera inside your home please don’t buy anything anything about this company I really disappointment
Works 50% of the Time
When we try to do live view it says device offline and we have to keep closing and reopening the app and hope it works. I called customer service already and they were no help. Their only solution was to move the cameras within 10ft of the router. One of the cameras is 5ft away and still same issue. I do not recommend this company and their cameras at all!
Video download
The time and date of the video does not show once you download videos. Please fix
Imagine paying money for an app that won’t even work 🙄
This is exactly what you’ll be doing, they’ll want you to get a subscription, yet the app won’t stop crashing. So as your phone notifies you of motion, you cannot even get in to see what’s happening so it worries you. Every time I go to open it, the new “update” keeps closing out within 2 seconds. I tried reinstalling, trouble shooting and different phones......same problem. For a security camera to only work about 60-70% of the time and an app to have so many bugs, I recommend you go with something more reliable for such an import thing like home security cameras. My RING is much more reliable.
App keep crashing..
Without the app the cameras are basically useless to me. I’ve tried everything from restarting my phone to deleting the app and reinstalling. I give up..gonna replace these with blink cameras.
App stopped working
App stopped working today. It won’t even open up. What is the point of having the cameras if I can’t even view them? Can meShare please fix this?
App crashes every time I open it
App worked decent for awhile then for the past 3 days I can’t even open it got 5 second without it crashing. It’s not my phone, and I’ve deleted and downloaded it again a few times.
+ 26 more in the clipboard copy
Sentiment summary
28%
Positive (4-5★)
7%
Neutral (3★)
66%
Negative (1-2★)