Review Insights · App Store
Meta AI - Assistant & Glasses
Meta Platforms, Inc. · 96,733 ratings · ★ 4.7
4.7
★★★★★
96,733 ratings
🎯 Build a better version
Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"meta"
7 negative reviews mention this · 26% of all complaints
★★★★★ "Fix the iPad mini app. Only lets you set up meta glasses. No AI functionality at all." - Ketel0ne
2
"change"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Frustrating. Sometimes it works but most of the time it doesn’t understand what you ask for and it doesn’t matter how many times you change the way you ask it’s more frustrating than anything" - harridonsnuffer
3
"work"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Frustrating. Sometimes it works but most of the time it doesn’t understand what you ask for and it doesn’t matter how many times you change the way you ask it’s more frustrating than anything" - harridonsnuffer
4
"glasses"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Fix the iPad mini app. Only lets you set up meta glasses. No AI functionality at all." - Ketel0ne
5
"works"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Frustrating. Sometimes it works but most of the time it doesn’t understand what you ask for and it doesn’t matter how many times you change the way you ask it’s more frustrating than anything" - harridonsnuffer
6
"doesn"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Frustrating. Sometimes it works but most of the time it doesn’t understand what you ask for and it doesn’t matter how many times you change the way you ask it’s more frustrating than anything" - harridonsnuffer
7
"everything"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Not let sign up. I tried to login my phone number everything and I retry multiple times and it says that you’re not able to create an account based on the information you have provided only information I provide was my phone number" - Giovanni Alejo
8
"meta glasses"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Fix the iPad mini app. Only lets you set up meta glasses. No AI functionality at all." - Ketel0ne
9
"photos"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Cannot access collection of photos when uploading. There is no option to access photo collections or albums on an iPhone. It only allows you to select up to nine photos in a recent library. I should not have to screenshot the photos in my photo library in order for them to be readily availa…" - L512sqr13
10
"update"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Cannot access collection of photos when uploading. There is no option to access photo collections or albums on an iPhone. It only allows you to select up to nine photos in a recent library. I should not have to screenshot the photos in my photo library in order for them to be readily availa…" - L512sqr13
11
"gives"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Ratings are faked. This ai is the worst of them all except for conversation, the voice sounds real, the data is not, it gives outdated and inaccurate data regularly" - dnd turned on dean
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Worthless
Like seemingly every other AI now…oh well…guess AI is dead. Along with the future it promised
Frustrating
Sometimes it works but most of the time it doesn’t understand what you ask for and it doesn’t matter how many times you change the way you ask it’s more frustrating than anything
Watermark
It has a watermark on the videos now… it’s useless now
Not let sign up
I tried to login my phone number everything and I retry multiple times and it says that you’re not able to create an account based on the information you have provided only information I provide was my phone number
Fix the iPad mini app
Only lets you set up meta glasses. No AI functionality at all.
Worst update ever
I can’t even stay any story I wanted or else it blocked me and can’t even do anything without overly restricting me please change this now
How did this app get 4.7
Worst AI app ever I’ll stick with ChatGPT way way better than meta by far!!
Weekly glitches
80% of the time this app is not loading vibes, now, I have no ability to search music, I am getting followers but those new followers are not reflected in my follower total. I really enjoy this app, however, since most of the tools used to connect with others don’t work it’s near impossible to succeed. I send “reports” and the issue is resolved for maybe 2-3 days only to have the same issue reoccur. I hope they fix the app! I thought it was my iPhone but I have tried 2 iPhone models and the issues occur on both phones. It is rather annoying.
Late update
What happened? Everything just went downhill. Can’t even saved and the editing is awful.
1 stars
ITS ALWAYS STOP IN THE MIDDLE OF MY STORY ON INSTAGRAM
Ratings are faked
This ai is the worst of them all except for conversation, the voice sounds real, the data is not, it gives outdated and inaccurate data regularly
Can not do what you requested
You ask for pictures with descriptions and get random pics
Please be careful with this app!!!!
I don’t like how this Meta AI works when I tell her to give me a good idea for my backyard patio she gives me something else like I asked her one thing, Could you change my backyard patio a bit differently for a bigger family and instead of giving me an example of what I asked, she gave me different kind of people that I don’t know who they are and that creeped me out. So please be careful with this app. You don’t know what to expect.
WORST AI ASSISTANT EVERRRRR
DO👏NOT👏DOWNLOAD👏THIS👏KNOCK👏OFF👏APP👏 It is THE WORST AI assistant I’ve ever tried and is so frustrating!!! I’ll ask it to do a simple task of moving a title, in a logo, lower and it’ll either do nothing, completely change the whole image EXCEPT what I asked it to do, or give me a bunch of images of completely unrelated things like photos of a man or cabins in the forest. And it will constantly do that no matter how simple or complex you explain it. IT👏SIMPLY👏DOESN’T👏WORK👏 Especially for Meta, this is an embarrassing disaster of an app. They really should be embarrassed for being the WORST AI EVER. DO NOT WASTE YOUR TIME.
Music function bad
I have deleted the app restarted a new account and everything when I tried to pick a song to add to it. It just gives me an error saying try again.
Useless
Despite the frequent ads showing “Vibes” as a realistically usable feature, the app can’t get a single video prompt correct, which is beyond infuriating.
Doesnt work on ipad
You can dl the app on ipad... it just wont work. Kinda stupid. To think Zuck is paying these ppl millions to come up with ideas like this.
Worst
App doesn’t work, meta rarely responds and ene wet reply is that feature isn’t available in your area USA
Just do not work
This does not work well yet
App is unusable without Ray-Bans
Fix your broken onboarding - Meta AI app locks out anyone without $300 sunglasses
Issue:
Your Meta AI app is completely unusable if you don’t own Ray-Ban Meta glasses. There is NO option to skip the glasses setup. X button just loops back to "Get Started." After login, it dumps me right back to "Select your glasses."
I don’t have glasses. I will never have glasses. I just want to use the AI.
This is broken product design 101. You launched an "AI for everyone" app that blocks the vast majority of users who aren’t in your hardware ecosystem. Most people do not own Ray-Bans. Why is the default assumption that we do?
Repro:
Install Meta AI app
Tap Get Started > Log in
Hit brick wall at "Select your glasses" with zero way past it
Fix it:
Add a visible "I don't have glasses / Continue without glasses" button on screen one. Stop prioritizing a niche hardware product over access to the AI itself.
I’m 66, I’m not your glasses demographic and I shouldn’t need to be to use a chatbot.
Do better.
Issue:
Your Meta AI app is completely unusable if you don’t own Ray-Ban Meta glasses. There is NO option to skip the glasses setup. X button just loops back to "Get Started." After login, it dumps me right back to "Select your glasses."
I don’t have glasses. I will never have glasses. I just want to use the AI.
This is broken product design 101. You launched an "AI for everyone" app that blocks the vast majority of users who aren’t in your hardware ecosystem. Most people do not own Ray-Bans. Why is the default assumption that we do?
Repro:
Install Meta AI app
Tap Get Started > Log in
Hit brick wall at "Select your glasses" with zero way past it
Fix it:
Add a visible "I don't have glasses / Continue without glasses" button on screen one. Stop prioritizing a niche hardware product over access to the AI itself.
I’m 66, I’m not your glasses demographic and I shouldn’t need to be to use a chatbot.
Do better.
Horrible, low vision accessibility
Considering that a lot of blind individuals like myself are using the Meta glasses, I think it’s ridiculous that the app is so inaccessible.
Stopped working
When I try to change some photos, it says “something went wrong, please try again later” 😒
Insta moderation sucks
Terrible app
Multiple Issues
Off and on audio not working and sometimes glasses disconnected impossible to pair. Lost pictures already taken. Lots of lost memories.
Cannot access collection of photos when uploading
There is no option to access photo collections or albums on an iPhone. It only allows you to select up to nine photos in a recent library. I should not have to screenshot the photos in my photo library in order for them to be readily available to upload. However, if I’m searching for a video it works just fine. Please fix and I update review.
Not good compared to Sora ai
Not on Sora level it looks to fake Sora was more realistic and added audio
Add Voice Try Again
Add Voice to likeness has the error “Try again”
Sentiment summary
93%
Positive (4-5★)
0%
Neutral (3★)
6%
Negative (1-2★)