Review Insights · App Store
Microsoft To Do
Microsoft Corporation · 262,913 ratings · ★ 4.7
4.7
★★★★★
262,913 ratings
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Top complaints - extracted from 34 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"items"
7 negative reviews mention this · 21% of all complaints
★★★★★ "Search is broken. Searching by keyword just broken - Doesn’t find all the items" - InebriatedCrow
2
"doesn"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Bug. When I click on the task to review the setup and stuff it stops working or either like doesn’t just froze everything" - Bugreporter286
3
"list"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Poor UI limits app. My day not being able to be deleted or hidden so priority lists can be on landing page limits the app entirely" - Mandreger
4
"does"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Refuses to sync correctly. The iOS app refuses to sync correctly with the desktop app. Signing out and in does not fix the issue. Looks like it’s time to find a more reliable to do app. It’s sad to see just how badly Microsoft screwed up the Wunderlist purchase." - SometimesIThinkThisMatters
5
"microsoft"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Refuses to sync correctly. The iOS app refuses to sync correctly with the desktop app. Signing out and in does not fix the issue. Looks like it’s time to find a more reliable to do app. It’s sad to see just how badly Microsoft screwed up the Wunderlist purchase." - SometimesIThinkThisMatters
6
"phone"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Phone app missing functionality. Tablet and PC both have functionality to sort by category. Phone app does not. Should be an easy fix for something missing forever." - Mjbatey
7
"down"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Nice app maybe. I down graded the review because it’s really annoying to try and move sub-tasks around and they end up as new tasks on the starting page. This is a nice little app for keeping a quick list of things to do during the day or week. I don’t ne…" - Nelchina2
8
"tasks"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Completely non-functional now. Used to be moderately useful. Things now appear to be completely broken. I cannot open up any tasks. So unfortunate because this app used to be absolute gold a couple years ago." - jhyry
9
"sync"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Sync issues never end. Unfortunately, MS apps - primarily To Do and OneNote, have had sync issues on/off for 5+ years. They fix the issues for a while and then they come back. At work, home, and on Windows and iOS/Mac. Nice idea, just okay GUI, but horrible ex…" - Run Forest, Run!
10
"work"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Sync issues never end. Unfortunately, MS apps - primarily To Do and OneNote, have had sync issues on/off for 5+ years. They fix the issues for a while and then they come back. At work, home, and on Windows and iOS/Mac. Nice idea, just okay GUI, but horrible ex…" - Run Forest, Run!
11
"able"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Sync issues never end. Unfortunately, MS apps - primarily To Do and OneNote, have had sync issues on/off for 5+ years. They fix the issues for a while and then they come back. At work, home, and on Windows and iOS/Mac. Nice idea, just okay GUI, but horrible ex…" - Run Forest, Run!
12
"crashes"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Crashes Frequently. About every 30-90 seconds this app crashes, good one microslop" - Moveable arrow keys
📋 All 34 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Completely non-functional now
Used to be moderately useful. Things now appear to be completely broken.
I cannot open up any tasks.
So unfortunate because this app used to be absolute gold a couple years ago.
I cannot open up any tasks.
So unfortunate because this app used to be absolute gold a couple years ago.
Sync issues never end
Unfortunately, MS apps - primarily To Do and OneNote, have had sync issues on/off for 5+ years. They fix the issues for a while and then they come back. At work, home, and on Windows and iOS/Mac. Nice idea, just okay GUI, but horrible execution. BLUF: It’s not reliable. Time to replace.
Poor UI limits app
My day not being able to be deleted or hidden so priority lists can be on landing page limits the app entirely
Refuses to sync correctly
The iOS app refuses to sync correctly with the desktop app. Signing out and in does not fix the issue. Looks like it’s time to find a more reliable to do app. It’s sad to see just how badly Microsoft screwed up the Wunderlist purchase.
Crashes Frequently
About every 30-90 seconds this app crashes, good one microslop
Phone app missing functionality
Tablet and PC both have functionality to sort by category. Phone app does not. Should be an easy fix for something missing forever.
IOS Issues
I love To Do and its functions, i love that I can access my lists from all of my work and personal devices. However, I use my iPad Mini as a work hub during the day for work, and the WIDGETS on iOS DO NOT WORK. They are a blank white space, previews do not even load. This is a huge issue for my productivity flow. Please fix!
Bug
When I click on the task to review the setup and stuff it stops working or either like doesn’t just froze everything
Search is broken
Searching by keyword just broken -
Doesn’t find all the items
Doesn’t find all the items
Crashes constantly
Can’t create new lists without app crashing
Keeps stalling
The app is usually great but lately it keeps getting stuck. There’s no other way but here to give feedback.
App crashes upon start
App crashes upon start. Don’t use.
Constantly crashes on iOS
Can’t go more than 3 actions without the app crashing. Useless
M
V
Microsoft security is pathetic!
This MS app is so ridiculous! It suddenly needs me to log in every time I open the app. Then, before I enter anything at all it has a red message saying I’ve tried too many times and will have to wait! This isn’t my bank information, it’s a TO DO list !!!!! If I can get signed in somehow (this is the 4th day trying) I’ll copy/paste my list to a much more manageable app!
Update: I got away from this terrible app for a few days and tried again. After banging my head against the proverbial wall a few more times I finally did get logged in! I found that I was able to share each entire list (including completed items) and SMS message them to myself. At least I was able to get the list info so I can try a new app. I do appreciate good cyber security, but when it goes so far as to keeping the rightful owner from doing any useful task it’s no longer helpful!!
Update: I got away from this terrible app for a few days and tried again. After banging my head against the proverbial wall a few more times I finally did get logged in! I found that I was able to share each entire list (including completed items) and SMS message them to myself. At least I was able to get the list info so I can try a new app. I do appreciate good cyber security, but when it goes so far as to keeping the rightful owner from doing any useful task it’s no longer helpful!!
Unusable - Defective Security System
In order to use this app, Microsoft requires a two-factor authentication security system. You must input a code that Microsoft sends to your alternative email address. However, they never send that email, despite multiple requests to resend it, so you never get a code to enter to use the app. Complete and utter waste of time.
Need an account to use
Why? I just want a good offline useable to do app on my unsupported iPhone that gets no security updates.
Oh yeah because I have no idea, why does the latest version need iOS 17 or later? I don’t have that iOS or later but my iPads with iPadOS 16 are super useable still.
Oh yeah because I have no idea, why does the latest version need iOS 17 or later? I don’t have that iOS or later but my iPads with iPadOS 16 are super useable still.
Utterly ruined this app
Got worse with every update. Can no longer easily move items around (think grocery list organization). What had been a simple drag and drop operation became an insanely cumbersome process of opening another menu, choosing reorder, and then pressing an up or down arrow dozens of times (and the item moves after each tap. Repeat this for every item and you are adding literally hundreds of steps for a grocery list of 25 items.
This app sucks
Takes forever to sync, if you leave the app for a text or phone call and go back it will usually lose any info you entered and totally restart to the home page. I only use it because the company I work for uses it, otherwise I would be better off keeping track of work notes via text.
App constantly shuts down when I try to open it on my iPhone (NEED Help!)
Used to be great iPhone but NOW Why does the Phone App Constantly shut down immediately after I open it 2 ? Would be 5 star otherwise. Can’t figure it out and of course no live in person service with Microsoft. Unless I’m just overlooking things?? The app works great on laptop b
Won’t send text verification
I got a new phone. When I try to log in to this app on it it makes me go through the ridiculous are you human thing only to not send a code. If I close and restart the app and click send code again it says this method isn’t working right now, if I try to use my password instead it tells me its wrong even though I know it’s not. There’s no forgot password option and there’s no resend verification code option. Absolutely ridiculous.
Garbage
It wants me to prove im human so i gold my finger down on the bar, it does the check mark and does the three loading dots and i take my finger off and it says try again. How many times do you want me to do it again after a dozen times that I’ve already done it? It’s literally impossible to create an account. This app is total garbage.
Doesn’t want you to use it
Unless spending an unnecessary amount of time performing tedious bs is also part of your to do list, I’d just use another app. Made logging in so difficult I could’ve just skipped making the list and gotten my stuff done. So much bs worried if I’m a robot or not they forgot to ask if I’m a human who actually wants to use the app
To Do app won’t open
For a month now the app loaded slowly, and but now it doesn’t load at all. (I can’t delete the app and reload without losing my data.) Unbelievably buggy!
No printing?
Why no printing option for individual tasks?
Has benefits but
The constant need to login all the time is a drag and make it frustrating because if the password is not right it takes forever to get it reset.
Functionality issues
Updates I make an Outlook do not sync well with the Web app or the mobile To Do app. It is difficult to keep track of items that are overdue. There needs to be an overdue section in my day and an easy way to update a group of items.
Nice app maybe
I down graded the review because it’s really annoying to try and move sub-tasks around and they end up as new tasks on the starting page.
This is a nice little app for keeping a quick list of things to do during the day or week. I don’t need anything special, but just something that I can use to jot down in a hurry items as the come to mind. It also integrates well with my outlook calendar, which comes up in the morning in my email. I have it as a widget on my phone which makes it easy to see at a glance.
This is a nice little app for keeping a quick list of things to do during the day or week. I don’t need anything special, but just something that I can use to jot down in a hurry items as the come to mind. It also integrates well with my outlook calendar, which comes up in the morning in my email. I have it as a widget on my phone which makes it easy to see at a glance.
Widget broken
The widget is completely broken when using tinted icons on the Home Screen
Getting worse and worse
1. Cannot consistently reorder steps within a task
2. Cannot Sort by Completed Date on Completed Items List
3. Be able to undo an item accidentally marked as complete that was not part of My Day (Control+Z or Command+Z makes the most sense)
2. Cannot Sort by Completed Date on Completed Items List
3. Be able to undo an item accidentally marked as complete that was not part of My Day (Control+Z or Command+Z makes the most sense)
Fix the Drag and Drop!!
At one time you used to be able to just drag and drop items in a list seamlessly. Now, that feature is gone. Why??
Clear glass iPhone
Widgets doesn’t work in liquid glass mod (customization).
Needs more love
I honestly love this app but I can definitely tell that Microsoft has severely forgotten about it. The notifications are trash and the widgets could be more interactive and powerful with a few updates. Integration with outlook and notes could have made this app and the Microsoft ecosystem an ultimate powerhouse if they only gave it some attention. Missed opportunity for those that love this simple interface with no adds but IG if it doesn’t generate revenue it’s not worth their time. A completely shame.
horrible interface not intuitive
the app got more inconvenient to use! now i can’t reorder my tasks by simply dragging them into the place i want them, i have to press a reorder button and then move the item up or down ONE SPOT AT A TIME. for a productivity app, that is a complete waste of people’s time!!
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)