Review Insights · App Store
Mobile Legends: Bang Bang.US
Skystone Games Pte. Ltd. · 26,743 ratings · ★ 4.1
4.1
★★★★★
26,743 ratings
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Top complaints - extracted from 77 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
30 negative reviews mention this · 39% of all complaints
★★★★★ "Why would they care about if the app isn’t usa made.. I’m very disappointed on the new app cos I lost all my characters and skins for my hero’s on the other mobile legends bring back the old Chinese version of the game cos this usa version ain’t it" - chris_72v
2
"play"
17 negative reviews mention this · 22% of all complaints
★★★★★ "Unnecessary updates. The majority of the US players can’t play with our international friends, especially players from Latin America it feels so off and weird not being available to play with them. this new update is so useless and unfair." - Jaimerymorillo
3
"players"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Unnecessary updates. The majority of the US players can’t play with our international friends, especially players from Latin America it feels so off and weird not being available to play with them. this new update is so useless and unfair." - Jaimerymorillo
4
"account"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Can’t retrieve account. This is frustrating. I’ve been playing this game since 2018 and I lost my account. I linked it to my email and apple account but still can’t access it. Is there a reason why? If someone can help me retrieve my account that would be great." - Jungcocknottoday
5
"server"
11 negative reviews mention this · 14% of all complaints
★★★★★ "ml nya bukan server indo. kecewa" - monton ga bener
6
"anymore"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Us server. Its not fun anymore playing only NA server" - Kykaile
7
"since"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Update issues. Had the game deleted since the last update because in game wouldn’t work, tried waiting for the next update to reinstall but the game is still not loading" - Jkjk hedge
8
"playing"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Can’t retrieve account. This is frustrating. I’ve been playing this game since 2018 and I lost my account. I linked it to my email and apple account but still can’t access it. Is there a reason why? If someone can help me retrieve my account that would be great." - Jungcocknottoday
9
"friends"
9 negative reviews mention this · 12% of all complaints
★★★★★ "Unnecessary updates. The majority of the US players can’t play with our international friends, especially players from Latin America it feels so off and weird not being available to play with them. this new update is so useless and unfair." - Jaimerymorillo
10
"update"
9 negative reviews mention this · 12% of all complaints
★★★★★ "Unnecessary updates. The majority of the US players can’t play with our international friends, especially players from Latin America it feels so off and weird not being available to play with them. this new update is so useless and unfair." - Jaimerymorillo
11
"version"
9 negative reviews mention this · 12% of all complaints
★★★★★ "Why would they care about if the app isn’t usa made.. I’m very disappointed on the new app cos I lost all my characters and skins for my hero’s on the other mobile legends bring back the old Chinese version of the game cos this usa version ain’t it" - chris_72v
12
"change"
9 negative reviews mention this · 12% of all complaints
★★★★★ "L. Mlbb support now work only mail L super L change thats support" - Blyaat ilya666
📋 All 77 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Unnecessary updates
The majority of the US players can’t play with our international friends, especially players from Latin America it feels so off and weird not being available to play with them. this new update is so useless and unfair.
Why would they care about if the app isn’t usa made.
I’m very disappointed on the new app cos I lost all my characters and skins for my hero’s on the other mobile legends bring back the old Chinese version of the game cos this usa version ain’t it
Wtf
Says I have no Internet connection no matter how many times I try reconnecting it doesn’t work some bs
L
Mlbb support now work only mail L super L change thats support
5 лет
Я снова возвращаюсь в этот космический ужас ,5 лет игры с разных акков ,боже ,надеюсь сейчас вы хоть что то поменяли НОРМАЛЬНО
Update issues
Had the game deleted since the last update because in game wouldn’t work, tried waiting for the next update to reinstall but the game is still not loading
Toxic Community
Honestly out of all of the MOBA’s probably the worst community. Developers only care about the cash grab and dark system in a real thing. LoL and Dota is the way to go.
Start problem
problem at startup Not a single button works during registration.
Dünyanın en rezalet oyunu
Eşleştirme sisteminden trol insanlardan geçilmiyor ki ağız tadıyla oyunu oynayamıyorsun her oyunda mutlaka bir adet trol insan mevcut ceza sistemi rezalet raporladığın zaman yapılan incelemede hiç birşey bulamaz oyun ama sen trollersen seni dereceli maçtan yasaklar neye göre kime göre ceza verdiği belli değil bok parçası bir oyun yok olsun hayatımdan artık siliyorum her gördüğüm yerde bok parçası olduğuna dair yorumlarımı yapacağım götü yiyen oyun kurucusu gelsin birşey desin onu da ..
Can’t retrieve account
This is frustrating. I’ve been playing this game since 2018 and I lost my account. I linked it to my email and apple account but still can’t access it. Is there a reason why? If someone can help me retrieve my account that would be great.
Disparate de juego
Después que dividieron ahora no puedo ni entrar mi maldita cuenta ..,,,
After they split it up, now I can't even log into my damn account
After they split it up, now I can't even log into my damn account
Us server 👎
no mic, cant change pfp, cant interact with global friends!! I am not in the us but its US locked
So bad
Why always win lose win lose we don’t have time ,all solo player I witch dele the game don’t use money to buy skin ,the game is so bad f bad go other 5vs5 is better than Mlbb
Sad
After many years of playing, I took a break, and when I went to log in I was locked out. Even after the politics were kinda settled, I was locked out of my old account forced to download the US version, couldn’t find the old friends I played with. Stuck behind some BS, couldn’t find a local friend that I personally know who plays, and who I used to play with often.
It all went downhill fast, and I’d really love to just log into my old account. RIP to what was once a fun pastime with friends.
It all went downhill fast, and I’d really love to just log into my old account. RIP to what was once a fun pastime with friends.
Us server
Its not fun anymore playing only NA server
Meh
Need the global version
Atualização
Depois da atualização eu não consigo mais falar com ninguém no jogo Nei escuta os áudios dos meus amigos aí fica difícil se comunicar com os meu amigos do jogo vcs poderiam da um jeito nisso
GAME IS SUCKS ESPECIALLY MATCH MAKING
game sucks! matching is so much sucks! hope the moderator and operstor has done anything in this!
Horrible Developers
Over the years developers decided to change their report system allowing toxic players that refuse to contribute in team fights, feeding deaths and also harass you and the system will not detect anything wrong. This is not right!
Worst game
Worst matchmaking ever. They make you so much so you can stay and play for a long time. You can’t even carry yourself when your team mates are garbage. Not only that you’re match with freaking global players the whole other team. While your team has one global and one state.
Matching Balance
From my experience, the game just isn’t enjoyable anymore. Higher-ranked players are dropping down into lower levels to boost their win rates in classic matches, which ends up ruining the experience for new players. On the other hand, when you play in higher ranks, the matchmaking system often pairs you with teammates who don’t know what they are doing. It used to feel balanced and fun, but now it’s become inconsistent and, honestly, more stressful than enjoyable.
Spend money to win
Typical
Locked server
My account locked in usa server, even though im not in the usa anymore
Horrible game
Idk
Can’t login to game
It’s been 2 months still can’t login to game i been playing this game for over 5-6 years spent money alot on skins with this game its been 2-3 months i dont know what going on can’t login to game anymore trying everything deleted apps downloaded again turned on and off phone still don’t work its sucks man
Mala jugabilidad con amigos
Malograron el juego desde que separaron las regiones de América del Sur y USA
En esta última nisquiera se puede usar el micrófono por que no permite
En esta última nisquiera se puede usar el micrófono por que no permite
Can’t even play on iOS / Deserves refund
I haven’t been able to load the game up for some months now on IPHONE. Works on an iPad, but not enjoyable at all. I have been playing since 2018. Rip MLBB RIP My MONEY
Na server
Na server is just bad now, bunch of bugs, lost of my old account, unable to change avatar … etc.
server issue
lemme change my pfp Bro
What happened mL
I don’t like the update
Imposible vincular mi cuenta con mi apple id
Cuando van a arreglar todos los herrores que tiene el servidor 35000
Баги
В игре тупой куча багов которые разрабы не хотят фиксить, особенно при заходе в матч. Сначала кнопки тупо не прижимаются и идет тупо бесконечный счет в запрете персонажей, а после тебя тупо выкидывает в лобби и все. А после матча тебе обязательно прилетит штраф за афк. Уже начинает раздражать, хоть чота сделайте для оптимизации игры, а не добавляйте бесконечно куча бессмысленных ивентов.
Moonton
Guys, if you’ve seen my review, please leave one-star rating, so we can get our old MOONTON back. Everyone who is giving 5 stars either doesn’t understand the problem or new user. Let’s stand up and get back our old MOONTON with our old friend from Canada, Mexico and all over the world and the progress we worked so hard for.!!!!!
Voice chat tidak ada/ tidak bisa
Kenapa Mobile Legends punyaku tidak ada voice chat nya, padahal aku mau mengobrol sama kawan mabar, mohon moonton untuk di perbaiki segera
Bad
Really bad game . This game will destroy your inner peace. Don’t play this game solo because there are so many bot in this game . Just wast your time at another games.
Game has changed
Can’t play global and no voice chat ever since they made a us version
Голосовой чат
Верните голосовой чат. Без него не удобно играть
server issues
I can't even play with my over seas friends, half the features don't work, this game is so dead and it's not gonna be fixed dont waste your time anymore
No microphone and audio options
There is no microphone and audio option in this us version which is so worst version
puro talo
puro talo nakakawalang gana
NO VOICE CHAT
after the last update, option for Voice chat is totally gone. I Miss My Old mobile legend, not the one from Usa region
Matchingmaking is genuinely terrible
Most matches (at least for me) consist of soooo many bot teammates like actual bots not awful players, they purposefully make you lose for what?? balancing the win rate??
Mismatched versions
Its been a few years now since this mismatched version became an issue, i cant play with my other country friends this game use to be fun but ever since this happened i cant play with my friends anymore… how is this problem still an issue?? Its 2026 and i cant play with them still…
FIX IT
With great disappointment, the voice chat feature is missing after the latest update. This issue seriously affects team communication and gameplay, especially in ranked matches. Please fix this problem urgently.
BRINK BACK THE GLOBAL VERSION!!!!!
SINCE THE UPDATE, I BARELY OPEN THIS GAME BECAUSE I COULDN’T PLAY WITH MY FRIENDS ANYMORE FROM ANOTHER COUNTRY. PLS BRING BACK THE GLOBAL VERSION AND LET US PLAY FREELY 🥺
Love the game but…
I’ve been playing for 6 years; I loved it since the start, BUT the matchmaking system is SUPER frustrating. Why throw in bot like players despite having the same rank?? Also, there are clear evidences and reasons why the report is valid, yet there aren’t “clear reviews”??? Fix this.
Ridiculous 😡😡😡😡😡
Bring the old server back, I have lost all my friends since they separated servers! What’s the point of playing solo.
Perma guest account
Genius marketing here dont mess up on you characters purchases buy high tier asap “they want your wallet”
di ma update
di ma update
Needs a lot of work
I can’t cancel my account and it has been 3 months since I requested the cancellation. When i play brawl mode im playing with and against AI because they just keep going even with low hp and doesn’t get the regen in the battlefield. Playing alone is not fun because you’ll be paired with newbies or not good players that just feeds. I would like to get my account be cancelled and be gone on this world. Will update this review regularly until i dont get my account cancelled. In the meanwhile ill play HONOR of KING since my account is still active
+ 27 more in the clipboard copy
Sentiment summary
76%
Positive (4-5★)
4%
Neutral (3★)
20%
Negative (1-2★)