Review Insights · App Store
Mobile Link for Generators
Generac Power Systems, Inc. · 78,554 ratings · ★ 4.8
4.8
★★★★★
78,554 ratings
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Top complaints - extracted from 10 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
4 negative reviews mention this · 40% of all complaints
★★★★★ "App crashes. Pretty worthless app because it can’t open without crashing. You would think that with the amount spent on a generator and all that goes with it, that the app could simply work as intended. This needs an update." - SueCQ
📋 All 10 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Crashes when I try to connect.
Crashes when I try to connect. Uninstalled the app and reinstalled it, same problem.
App crashes
Pretty worthless app because it can’t open without crashing. You would think that with the amount spent on a generator and all that goes with it, that the app could simply work as intended. This needs an update.
Not the owner of this notification. Sold last year
Please remove
Cannot connect
Cannot connect. It used to work but no more. Useless. Probably had a towel head wire the code. No common sense
App defective
This app does not work at all!!!!!!
Can’t get it to work
I just had one of their generators installed. Seems to work well. The app, garbage. Have spent the last 10 minutes trying to create an account and it keeps giving me an error. Can’t even create an account no matter what I do. I guess I’ll just use it without the app.
Terrible
It's like this app was written by a five-year-old, but a five-year-old missing eyeballs and fingers. I would fire the moron that wrote this POS. If you enjoy being aggravated, this is the app for you.
Glade Rd
The app worked fine since activated in early Jan 2025 but now the app will not open mid Feb .. I’ve tried resetting WiFi .. no change ???
Asked me to rate it
This app bypassed my AppStore setting requesting that apps not ask me to rate them and gave me a “rate my app” dialog anyway.
As per policy, this results in an automatic 1-star rating.
Edit: The app asked me again
As per policy, this results in an automatic 1-star rating.
Edit: The app asked me again
New Upgrade to App
Since the update for the mobile link app , I have been unable to use the app. Prior to the update it was working great.
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)