Review Insights · App Store
Mobile Scanner App - Scan PDF
Glority Global Group Ltd. · 53,699 ratings · ★ 4.8
4.8
★★★★★
53,699 ratings
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Top complaints - extracted from 11 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Is it free. Is it free" - Dog67805
2
"charged"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Scam. They charged me and I did not subscribe" - ghtdnhxjjdvjc
3
"every"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Billing Dispute. Although I canceled my subscription I continue to be charged $39.99 every month. My subscription clearly states subscription cancellation yet I continue to be charged $39.99 PER MONTH. Had to go through my credit card issuer to try and reso…" - Reviewz09
📋 All 11 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Distorted final images
Unable to get images to improve to appear as the flattened page. Very distorted.
Is it free
Is it free
Scam
They charged me and I did not subscribe
Give this 80 year old a break!
No clear instructions or square to capture an image. I want to know what captured. This little square was to enable me an app for my insurance. Nothing!
Billing Dispute
Although I canceled my subscription I continue to be charged $39.99 every month. My subscription clearly states subscription cancellation yet I continue to be charged $39.99 PER MONTH. Had to go through my credit card issuer to try and resolve this problem.
Steals your money
I got the free trial to start, and began with making a few pdfs. I needed to erase some things from 7 different pages and the app asked for 0.99 cents for unlimited erasing. I paid it, then every page I used the erase button it charged me each time amounting over $10.00. Don’t recommend buying if every “feature” you have to unlock keeps charging you each time when it clearly stated “unlimited” in its pop-up for purchase.
This app is trash
They stole my money and will not refund it back don’t not use this app
Not working for me
I scanned an item, then supposedly, sent it to my email. It did not appear. Very much, not impressed.
Glitch play make up update
I don’t understand. Isn’t the update supposed to fix the problem or created more problem ?
what’s the update for ? Stealing the information from your phone or fixing the app? I think it’s more stealing information because every time I have issues with this app is not working properly. I tried to send from email documents to scanner and the camera is opening up. It’s not working for a couple days.
what’s the update for ? Stealing the information from your phone or fixing the app? I think it’s more stealing information because every time I have issues with this app is not working properly. I tried to send from email documents to scanner and the camera is opening up. It’s not working for a couple days.
Free??? BS
Advertised as free but costs monthly or lifetime fee to use.
Not so much
I’ve been rather disappointed with this app.
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)