Review Insights · App Store
Mobills - Budget Planner
Toro Investimentos Ltda. · 4,276 ratings · ★ 4.7
4.7
★★★★★
4,276 ratings
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Top complaints - extracted from 53 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"premium"
10 negative reviews mention this · 19% of all complaints
★★★★★ "Não funciona direito. Os cartões de crédito não dão baixa com os pagamentos feitos e ficam transações em aberto na conta de pagamento e no cartão de crédito pago, mostrando conta em aberto e transação não categorizada! Já tentei de tudo por dois meses. Tentei co…" - Felipe_Aquino
2
"version"
10 negative reviews mention this · 19% of all complaints
★★★★★ "Not good for syncing. I tried out the pro version through my work and still this app doesn’t really sync with many US institutions. The English version also has a lot of stuff in Portuguese. Do not recommend." - iPhone Aire
3
"account"
10 negative reviews mention this · 19% of all complaints
★★★★★ "Good Concept. Unfortunately tho I was NOT able to link my bank account, cards, or anything else really PLUS the categories are preset an are in Spanish with no way of changing it" - M5fgjj on frf
4
"free"
7 negative reviews mention this · 13% of all complaints
★★★★★ "Horrível. Sou premium e aparece que sou free, horrível." - Telislu
5
"everything"
6 negative reviews mention this · 11% of all complaints
★★★★★ "VERY BAD. Very bad, you're constantly deleting or adding notes, and when you close the app, everything comes back again. You've wasted time and have to do everything over. And if you trusted it, it's over; it's complicated your life. I don't recommen…" - Newgeiz18
6
"work"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Needs work. Everything is manual. Doesn’t sync credits like AMEX, Discover. I cannot get the app to completely switch to English which is frustrating. Overall I feel the user experience is very complicated. I’ll just stick to using the budget plans wit…" - aprauhl18
7
"doesn"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Needs work. Everything is manual. Doesn’t sync credits like AMEX, Discover. I cannot get the app to completely switch to English which is frustrating. Overall I feel the user experience is very complicated. I’ll just stick to using the budget plans wit…" - aprauhl18
8
"sync"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Needs work. Everything is manual. Doesn’t sync credits like AMEX, Discover. I cannot get the app to completely switch to English which is frustrating. Overall I feel the user experience is very complicated. I’ll just stick to using the budget plans wit…" - aprauhl18
📋 All 53 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
VERY BAD
Very bad, you're constantly deleting or adding notes, and when you close the app, everything comes back again. You've wasted time and have to do everything over. And if you trusted it, it's over; it's complicated your life. I don't recommend it, it's terrible.
Keeps crashing!
Not agile at all
Needs work
Everything is manual. Doesn’t sync credits like AMEX, Discover. I cannot get the app to completely switch to English which is frustrating. Overall I feel the user experience is very complicated. I’ll just stick to using the budget plans within my credit card apps. Was hoping this app could just combine everything but it can’t.
Não funciona direito
Os cartões de crédito não dão baixa com os pagamentos feitos e ficam transações em aberto na conta de pagamento e no cartão de crédito pago, mostrando conta em aberto e transação não categorizada! Já tentei de tudo por dois meses. Tentei contato no suporte. Até hoje não recebi resposta a minha solicitação. Estou bem chateado! Pago o plano premium e o app está com bugs!!! Já tem 2 meses o meu pedido de suporte sem resposta!!! Porcaria! Porque não sincroniza o pagamento dos meus cartões de crédito?! Um mês funciona outro não. Ai fico com transferências e pagamentos em aberto!!! Porcaria!!! Nem de graça serviria, quanto mais pago!!! Cansei!!! Quero resposta imediata, pfv!!!
13-Dec-25 - Continuo tentando. Ninguém nem deu bola para meu review. Além disso o suporte é péssimo! Demora uma hora para responder, de repente, se vc não fala por 10 minutos ele fecha o ticket.
13-Dec-25 - Continuo tentando. Ninguém nem deu bola para meu review. Além disso o suporte é péssimo! Demora uma hora para responder, de repente, se vc não fala por 10 minutos ele fecha o ticket.
Not good for syncing
I tried out the pro version through my work and still this app doesn’t really sync with many US institutions. The English version also has a lot of stuff in Portuguese. Do not recommend.
Horrível
Sou premium e aparece que sou free, horrível.
Terrible app
Half of the words in the app are English and the other half is in a foreign language. The notifications on my phone and my email notifications are in Portuguese (I did the iPhone settings instructions and nothing changed). When attempting to add my banks, they only have Bank of America and Chase, neither support the automatic feature. I have two other well known banks that aren’t even in the list.
Manual inputs only for most credit cards
Give all current technology, it’s unacceptable to have to manually insert all little transactions in an app
Not what it says
I purchased this app. I tried to connect my bank so everything would be automatic. It took about 2 weeks to figure out that I needed the app’s help. The customer service was good, but could not help me. My bank is not compatible, even though they said most banks are. I asked for a refund since I can’t use the app like I wanted to. They refused to give me a refund because it was past 7 days.
Buyer beware!
Buyer beware!
Recent update is horrible and lost data
Most recent update does not function and lost all my account data. Was years worth of data gone
Ruim
Nao consigo sicronizar meus cartoes de credito itau e nubank.
Why bother?
Useless
Import doesn’t work. Small number of banks that auto sync. Way more trouble than it’s worth. Hard to trust an app with typos. I’ll pass.
Import doesn’t work. Small number of banks that auto sync. Way more trouble than it’s worth. Hard to trust an app with typos. I’ll pass.
Número limitado de lançamentos
O app free tem número limitado de lançamentos, ou seja, você só consegue lançar poucas despesas.
Se não for comprar o app, não baixe.
Se não for comprar o app, não baixe.
Horrible and doesn’t sinc
I paid for a year subscription and supposedly it would sync more often between the app and the web version. It simply never did, my app shows values completely different than the web version, to the point that i gave up and deleted the app, since it is so horrible. I was still using the web version but now they blocked my access saying the free version is only allowed for 30 days and are forcing me to pay. They lost me as a client since when I paid I did not get the proper treatment and actually had more problems than ever.
Can’t login
I just downloaded and followed all the instructions to install the app from the platform from my company and it won’t allow me to login even though I didn’t even make it past the registration process.
Unreliable
The monthly balances don’t make sense.
The balance on my phone app is different from the desktop version.
The app is missing an account that I added on the desktop.
Unable to add Biweekly income.
This app has a lot of potential, the calculations just aren’t reliable.
The balance on my phone app is different from the desktop version.
The app is missing an account that I added on the desktop.
Unable to add Biweekly income.
This app has a lot of potential, the calculations just aren’t reliable.
App já foi muito bom
Infelizmente a assinatura, na minha opinião, é muito cara. O app já foi muito bom, mas no modo gratuito para adicionar qualquer despesa você agora precisa assistir um anúncio. Ou seja, forçando a pagar o premium. Acabo de excluir. Que pena.
Não funciona na versão gratuita
Depois de usar o aplicativo na sua modalidade gratuita (com propagandas) por umas duas semanas, simplesmente foi bloqueado o meu acesso à lista de despesas e receitas.
Continuo com a possibilidade de entrar manualmente as minhas despesas e receitas (depois de assistir propagandas), mas não tenho acesso para revisá-las depois sem pagar o Premium. Assim, o aplicativo perde totalmente a sua utilidade na sua versão gratuita.
Poderiam pelo menos dar a opção de assistir uma propaganda para ver a lista de despesas, mas não, a função está restrita.
Se você não tiver a intenção de pagar pelo menos 200 reais por ano para o Premium para usar as funções mais básicas, nem baixa esse app.
Continuo com a possibilidade de entrar manualmente as minhas despesas e receitas (depois de assistir propagandas), mas não tenho acesso para revisá-las depois sem pagar o Premium. Assim, o aplicativo perde totalmente a sua utilidade na sua versão gratuita.
Poderiam pelo menos dar a opção de assistir uma propaganda para ver a lista de despesas, mas não, a função está restrita.
Se você não tiver a intenção de pagar pelo menos 200 reais por ano para o Premium para usar as funções mais básicas, nem baixa esse app.
Used to be a great app
I had the paid version for a long time. Then I went back to the free version. They limited everything you can do in the free version. Now the app is full of advertisements and very, very limited.
New version
New free version is horrible, impossible to use for free
Mobills app
A good app, but it freezes every day, so I have to reinstall it every single day
Premium doesn’t work with Gympass
Subscribed to Gympass for the premium version, but premium features don’t work (e.g., automatically sync bank accounts)
This app can’t simply read sms.
It’s a hoax
Not using it anymore
I use to love this app. But now they changed the free version.. I was happy with just using the free version but now you only get To enter in so many entries before it says you gotta pay now.. stupid.
Charged me instantly
It says it will give you a 7 day trial and then charge $49.99. It charged me immediately! I had only tried it for 10 minutes!
7 day trial is a scam
I signed up for the 7 day trial of their premium service and I was charged immediately. I tried to cancel the subscription via the App Store the same day (today)and was told that the cancellation would apply for next year! Crappy product and deceptive unethical practices
SCAMMED ME!!
I just had $50 removed from my bank account because of an annual premium subscription. THAT I NEVER PAYED FOR. I need an immediate refund.
Retarded App
I swear the people that made this app, they don't have a clue how a budge runs. There is no way to repeat transaction every 2-4 weeks or 3-6 months. Very stupid!!!
Conexão de mais dispositivos
Depois de ter lançado um mês inteiro, tentei entrar em terceiro aparelho e não consegui. Desconectei o segundo e não consigo entrar novamente. Não da pra confiar desta forma!
the recurring transactions don't apply
the recurring transactions don't apply automatically, if you fix that I change my review
Consistent Bugs... please fix
After syncing my devices, both iOS, the balance for my primary checking account is different on each device and is impossible to correct.
The Droid version allows for custom recurring expenses/deposits, yet iOS does not. Either version should allow for, at the very least, typical payroll periods, i.e. weekly, biweekly, semimonthly, monthly, quarterly, biannually, annually...then true custom feature, nice as it may be, would most likely be unnecessary.
Features such as running balances/future estimated balances do not add up properly and do not seem to make sense.
When you increase the subscription cost, these features should be automatic and not need to require constant user troubleshooting.
Please respond by completing these fixes and notify me when they will be done.
The Droid version allows for custom recurring expenses/deposits, yet iOS does not. Either version should allow for, at the very least, typical payroll periods, i.e. weekly, biweekly, semimonthly, monthly, quarterly, biannually, annually...then true custom feature, nice as it may be, would most likely be unnecessary.
Features such as running balances/future estimated balances do not add up properly and do not seem to make sense.
When you increase the subscription cost, these features should be automatic and not need to require constant user troubleshooting.
Please respond by completing these fixes and notify me when they will be done.
Costoso
Vengo de un android y me permitía pagar menos por mes y en iPhone 14 por mes es una estafa por qué cambiar los precios de de un teléfono a otro
Extremely poor implementation on iOS 14 and Watch OS 7
It's an amazing app, visually beautiful and gets the work done. But the sync is almost non existent between my two devices (watch and iPhone)
Furthermore, everytime I open the app on my phone it greets me with a 'you've been long gone' message which is weird when I've used it only minutes before
Lastly, for some reason the language keeps switching back and forth from English to Espanol
Please fix this, I would never stop using the app otherwise
Furthermore, everytime I open the app on my phone it greets me with a 'you've been long gone' message which is weird when I've used it only minutes before
Lastly, for some reason the language keeps switching back and forth from English to Espanol
Please fix this, I would never stop using the app otherwise
Dá muito erro
Esse aplicativo da muito erro!! Me faz perder a paciência 😡. Tive que colocar as despesas do cartão de crédito todas de novo, porque ele carregou para o próximo mês o valor errado. Na verdade, ele duplicou o valor da fatura anterior.
Terrible
Confusing as heck. Inconvenient. Loaded with foreign language typos.
It’s so difficult to edit the name of the categories
That i couldn’t even used it. It’s terrible i don’t recommend!!!
You can add only 40 expenses
I install this app in hope to don't must pay for using basic things but after adding my 40 expense you give me the option how I must buy premium if I think to continue with using sort but you lost me byee
Dangerous data
User beware: The app does not currently have a simple way to delete your account with all of its sensitive information. It ends in a dubious system error. Can I have my banking privacy back?
Everytime they make it more hard to use
I have been using this app since 2017 the free version and everything perfect it fits with my needs and I didn’t need anything else. Now they even put a limit to the transactions I can record?? They really want to screw over their customer. I was a loyal user of this app until this day. Very very disappointed
Disappointed
I used this app for the last four years and I really love it till I discovered today that it won’t let me enter more than 40 transactions per month unless I subscribe to premium account that I have no use of.
Hard to use
I love the look but too hard to use
deletion
You guys won’t even allow me to delete my account. I go to your link to where you say go and nothing gets done. Unimpressed
Reports
The reports is not working
Good Concept
Unfortunately tho I was NOT able to link my bank account, cards, or anything else really PLUS the categories are preset an are in Spanish with no way of changing it
I don’t get it.
I need a tutorial on how to use the app
Teclado nao sai da tela
Problemas no iPhone 15 o teclado não da tela e não aparece opção salvar alteração nos dados de cadastro e não consigo salvar
New version so slow!!!
I’ve been using this app for years. Never had any problem. However, after this last update, it takes forever to open the dashboard. Soooo annoying!! Please, back to what you were before.
Falta opción premium de pago único
La aplicación es increíble,
Pero consideró como usuario que uno debe tener la opción de pago único en la aplicación al igual que el de suscripción. Esto es lo que falta en mi opinión
Pero consideró como usuario que uno debe tener la opción de pago único en la aplicación al igual que el de suscripción. Esto es lo que falta en mi opinión
Cyprus credit union.
It doesn’t service Cyprus credit union. But this is what I was looking for in an app.
I love it, but couldn’t get it to work on my Apple Watch.
I love everything about the app. Granted it took a while to set up everything but when I was finished I went to my watch to check for setup and it kept giving me a message to log into my account on my phone which I did. I just finished setting it up and my budget and account info. I was in my account. Not sure if anyone else had a problem but it’s a shame because out of all the apps for budget on the watch this one was the most promising to me. I even googled a fix for it and couldn’t find anything. Not even someone else having the same problem.
+ 3 more in the clipboard copy
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)