Review Insights · App Store
MobiOffice・Word Docs・Excel・PDF
MobiSystems, Inc. · 44,264 ratings · ★ 4.7
4.7
★★★★★
44,264 ratings
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Top complaints - extracted from 8 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"refund"
3 negative reviews mention this · 38% of all complaints
★★★★★ "Buyer Beware. Purchased through what I believed to be Apple honest transparency and integrity. This app omits that it cannot complete an office task like Microsoft: addressing envelopes for mailing. Apple does not allow a refund. I am fighting back." - The Seeker5678
2
"free"
3 negative reviews mention this · 38% of all complaints
★★★★★ "Misleading the purchase and not met my need. I bought it for pdf edit but it is editing any pdf . Also mentioned 7 days free but charged full year and I am not satisfied this tool I cancelled the subscription but not refund the amount" - kkommineni
3
"subscription"
3 negative reviews mention this · 38% of all complaints
★★★★★ "Misleading the purchase and not met my need. I bought it for pdf edit but it is editing any pdf . Also mentioned 7 days free but charged full year and I am not satisfied this tool I cancelled the subscription but not refund the amount" - kkommineni
📋 All 8 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Buyer Beware
Purchased through what I believed to be Apple honest transparency and integrity. This app omits that it cannot complete an office task like Microsoft: addressing envelopes for mailing. Apple does not allow a refund. I am fighting back.
Misleading the purchase and not met my need
I bought it for pdf edit but it is editing any pdf . Also mentioned 7 days free but charged full year and I am not satisfied this tool I cancelled the subscription but not refund the amount
Scam
Can’t delete off my LinkedIn - I don’t want this!
Costs too much
Can’t put it on enough devices if you have several kids going to school.
Have to pay.
Being forced to pay is lame. Bye bye!
Undisclosed Charges
Hello MobiOffice, your app is efficient, however, I had accepted an offer at $.99 per week, to explore your features. I was subsequently charged $9.99 per week for 4 weeks, without notice (four times the amount of Microsoft Word). Apple is denying a refund. I apologize for the negative review, however, consideration for a refund would be greatly appreciated.
Promise of free
I spent an hour working on a doc just to get to the end and it refused to let me print it without a subscription
DONT DOWNLOAD
After working you need subscription to save the work. No Free trial available.
Sentiment summary
94%
Positive (4-5★)
4%
Neutral (3★)
2%
Negative (1-2★)