Review Insights · App Store
Moby: Invest Smarter
MOBY TECHNOLOGIES INC. · 64 ratings · ★ 4.7
4.7
★★★★★
64 ratings
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Top complaints - extracted from 10 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
5 negative reviews mention this · 50% of all complaints
★★★★★ "Support will not respond. I loved the original app and never had an issue, ever since I updated I have to login online to read any of the insights. The app feel is very nice but if you want to read any of the individual research you are out of luck. I have contacted…" - Hunternic
2
"service"
5 negative reviews mention this · 50% of all complaints
★★★★★ "SCAM !!!!. DO NOT USE THIS APP ! 1. Your inbox will be BOMBED with spam the minute you sign up. Everyday more emails that tie back to Moby - dozens daily ! 2. CANNOT CANCEL - there is no way to cancel the subscription and there is no customer servi…" - Hankerton
3
"cancel"
4 negative reviews mention this · 40% of all complaints
★★★★★ "SCAM !!!!. DO NOT USE THIS APP ! 1. Your inbox will be BOMBED with spam the minute you sign up. Everyday more emails that tie back to Moby - dozens daily ! 2. CANNOT CANCEL - there is no way to cancel the subscription and there is no customer servi…" - Hankerton
4
"customer"
4 negative reviews mention this · 40% of all complaints
★★★★★ "SCAM !!!!. DO NOT USE THIS APP ! 1. Your inbox will be BOMBED with spam the minute you sign up. Everyday more emails that tie back to Moby - dozens daily ! 2. CANNOT CANCEL - there is no way to cancel the subscription and there is no customer servi…" - Hankerton
5
"scam"
3 negative reviews mention this · 30% of all complaints
★★★★★ "SCAM !!!!. DO NOT USE THIS APP ! 1. Your inbox will be BOMBED with spam the minute you sign up. Everyday more emails that tie back to Moby - dozens daily ! 2. CANNOT CANCEL - there is no way to cancel the subscription and there is no customer servi…" - Hankerton
6
"cancel subscription"
3 negative reviews mention this · 30% of all complaints
7
"customer service"
3 negative reviews mention this · 30% of all complaints
★★★★★ "SCAM !!!!. DO NOT USE THIS APP ! 1. Your inbox will be BOMBED with spam the minute you sign up. Everyday more emails that tie back to Moby - dozens daily ! 2. CANNOT CANCEL - there is no way to cancel the subscription and there is no customer servi…" - Hankerton
📋 All 10 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Another leftist political app.
The news feature on this app consistently shows leftist political bias and anti American views. It’s inappropriate for what they sell so I will not be renewing. I just wanted investment advice and good trades not political commentary.
Support will not respond
I loved the original app and never had an issue, ever since I updated I have to login online to read any of the insights. The app feel is very nice but if you want to read any of the individual research you are out of luck. I have contacted support through the email provided and received no response. I will update this review if a resolution is ever brought forward. I really like the information provided it until this is fixed I say save your money on the premium subscription.
SCAM !!!!
DO NOT USE THIS APP !
1. Your inbox will be BOMBED with spam the minute you sign up. Everyday more emails that tie back to Moby - dozens daily !
2. CANNOT CANCEL - there is no way to cancel the subscription and there is no customer service and an infinite loop of the same screen and ZERO REPLIES.
3. This is a FAKE app that steals your money and data and doesn’t respond.
Save yourself the trouble.
1. Your inbox will be BOMBED with spam the minute you sign up. Everyday more emails that tie back to Moby - dozens daily !
2. CANNOT CANCEL - there is no way to cancel the subscription and there is no customer service and an infinite loop of the same screen and ZERO REPLIES.
3. This is a FAKE app that steals your money and data and doesn’t respond.
Save yourself the trouble.
Trial refund issue
Of course after I signed up I noticed many of the reviews. The free trial isn’t free. They charge you immediately. Customer service has not issued a refund even though I’ve asked twice.
No Customer Support!!
I enrolled for the 30 day trial at a cost of $99.96. I used the daily emails, the research option and other information provided in the app. I found the service of limited value to me and provided limited research options. I tried all the Google recommended methods to cancel my 30 day trial within 3 weeks, but NONE of the options to cancel my subscription seemed to work. There are NO options within the app or on the website to cancel the subscription.
Total BS
The scam is they provide zero! They only promote their premium service to give you leads!
Beware of the subscription renewal process
If you are not planning to renew your subscription, begin the process early. They will not provide full refunds of renewal fees once charged. They offered me a 40% refund to cancel the day after my subscription renewed. Buyer beware.
No customer service
Sign up and pay through PayPal for one year. but account got cancelled after 2 weeks. No way to contact customer service to solve the problem.
Insanely hard to cancel
Stay away, it isn’t worth the cost or the headaches to cancel
Scam
Paid for subscription but the app says my account doesn’t exist. Waiting for pending charge to capture so I can dispute with my bank.
Sentiment summary
94%
Positive (4-5★)
0%
Neutral (3★)
6%
Negative (1-2★)