Review Insights · App Store
Momo: AI Photo & Video Maker
SCALEUP YAZILIM HIZMETLERI · 76,185 ratings · ★ 4.5
4.5
★★★★★
76,185 ratings
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Top complaints - extracted from 51 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
15 negative reviews mention this · 29% of all complaints
★★★★★ "Waste of money. None of the pictures looked like me at alllllll. Uploaded so many" - Alixthecat13
2
"paid"
10 negative reviews mention this · 20% of all complaints
★★★★★ "Scammed upgrade. Paid for upgrade package. App wouldn’t work. Contacted support and they said there’s nothing they will do. Refused any help or solutions. Refused refund. Beware!" - swagger Larson
3
"scam"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Scammed upgrade. Paid for upgrade package. App wouldn’t work. Contacted support and they said there’s nothing they will do. Refused any help or solutions. Refused refund. Beware!" - swagger Larson
4
"photos"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Scam. This is a complete scam. You are offered various different subscriptions. The assumption is that by purchasing a subscription that you’ll have access to use the app and make pictures. That is false. The subscriptions give you enough to do. …" - kstevens001
5
"waste"
8 negative reviews mention this · 16% of all complaints
★★★★★ "Waste of money. None of the pictures looked like me at alllllll. Uploaded so many" - Alixthecat13
6
"waste money"
8 negative reviews mention this · 16% of all complaints
7
"photo"
8 negative reviews mention this · 16% of all complaints
★★★★★ "Scam. This is a complete scam. You are offered various different subscriptions. The assumption is that by purchasing a subscription that you’ll have access to use the app and make pictures. That is false. The subscriptions give you enough to do. …" - kstevens001
8
"refund"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Scammed upgrade. Paid for upgrade package. App wouldn’t work. Contacted support and they said there’s nothing they will do. Refused any help or solutions. Refused refund. Beware!" - swagger Larson
9
"nothing"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Scammed upgrade. Paid for upgrade package. App wouldn’t work. Contacted support and they said there’s nothing they will do. Refused any help or solutions. Refused refund. Beware!" - swagger Larson
10
"give"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Zero Stars. I have never felt robbed with any app I have purchased u til now. I have never written a review until now. This app is terrible. My picture doesn’t look like me. I would rather pay the money for a real headshot. Don’t download this app. If …" - Good game boring levels
11
"subscription"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Scam. This is a complete scam. You are offered various different subscriptions. The assumption is that by purchasing a subscription that you’ll have access to use the app and make pictures. That is false. The subscriptions give you enough to do. …" - kstevens001
12
"week"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Scam!. You sign up for a week but it only pays for one photo to be generated. Total scam." - idontcareabtnames
📋 All 51 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Scammed upgrade
Paid for upgrade package. App wouldn’t work. Contacted support and they said there’s nothing they will do. Refused any help or solutions. Refused refund. Beware!
Waste of money
None of the pictures looked like me at alllllll. Uploaded so many
Zero Stars
I have never felt robbed with any app I have purchased u til now. I have never written a review until now. This app is terrible. My picture doesn’t look like me. I would rather pay the money for a real headshot. Don’t download this app. If I could give it no stars trust me I would!!
Scam
This is a complete scam. You are offered various different subscriptions. The assumption is that by purchasing a subscription that you’ll have access to use the app and make pictures. That is false. The subscriptions give you enough to do. Maybe one picture if you’re lucky. Then you’re asked to pay more money to allow you to keep making photos. you’d be out over $100 to do a handful of photos. stay away!
Scam!
You sign up for a week but it only pays for one photo to be generated. Total scam.
Not working
NOT WORKING
Not good
The photos did not completely look like me and did not have me smiling in any of them. No ability to change the settings afterwards when the model is made.
Sucks
Horrible, non-usable photo that looks nothing like samples submitted. False advertising re price. $6.99 for one week included enough credits to generate only one background option, with each photo looking nothing like subject. No edits or corrections included. Feel swindled.
Fake
I added eight pictures of my little sister who’s no longer here. How do I get pictures of a white woman?????? Like, DONT PISS ME TF OFF!!!!! give me back my money
Perdida de tiempo y dinero
No genera las fotos como se esperan , no cerca al original. Lamento mucho haber hecho esta compra. La verdad muyyy mala.
SCAM
Don't waste your money. you spend a lot just to use the app then in order to even get one photo you either have to pay another 5$ minimum or wait weeks for "coins" to replenish. mine never replenished and project was mysteriously gone after a week of not touching the app. not worth it. Other reviews are fake.
This app sucks
First you have to pay a subscription. Then you have to pay to make an image. Then it’s been two days and the images paid for have not arrived. The images they do make give you the body of an emaciated celebrity. Just looking for a clean business head shot. Don’t waste your money.
Nothing but white peoples.
Deleted this app within 5 minutes. This app is geared towards one group only. Not a single Latino or black people photo generator.
Do not!
Upload a pic and you will get someone else not even close or they put a hat on them so you can’t see their face! I paid for weekly subscription and you have to wait hours/day to do the next one without paying again!
Trash because they want money
Nothing free anymore. Every app developer wants money
This app sucks!
First of all there should be a free trial. I paid $6.99 to edit one photo and it sucked! I want my money back!
can't download
i downloaded and tried it for the free trial, i unsubscribed and deleted the app way before the free trial ended and now i cant download anything and its saying i have to pay!!
Don’t expect much
The AI models are good but you will pay 9.99 for one week of “unlimited” access however you will use all of
your tokens up generating one set of AI images. I feel scammed.
your tokens up generating one set of AI images. I feel scammed.
Terrible app. Don’t buy it.
I bought the annual app subscription thinking I could use all the features. But you have to buy coins for everything. That’s cheating the customer. If I paid for a year, why do I have to pay $3.00 or more for every single thing I want to do?
Scam
I paid $6.99 to try and upload a new photo to my LinkedIn, when I went on to try to actually choose a photo it was saying I didn’t have enough stars and that I needed to pay more? Complete scam currently waiting for my money back. Not sure what the initial 699 pays for if you’re not able to create any photos at all.
Bad start
Don’t ask me before allowing me to use
Spam
Wouldn’t work don’t waste your money
***STAY AWAY***
The app is a scam. Delete it now.
The cost of this APP is absolutely insane
If I could give this 0 stars I would. I tried this app. It has decent features, the cost isn’t worth what you can do with this app. If it was offered at a lesser price it could be worth it. I hate how apps now want us to sell our kidneys to pay to use them. It’s not okay. The greed of these app creators makes me sick to my stomach.
Don’t trust.
This application is unsafe.
Don’t pay for this
Don’t sign up for this app. I signed up and paid for a week and I wasn’t able to use it. It just said I would get credits in 166 hours! So basically not usable within the week. I tried to get a refund and wasn’t able to due to how they have subscriptions setup.
False advertising
You have no couples stuff but show it in your promo
Terrible quality, scam pricing.
I signed up for the paid trial week and instantly regretted it. The quality of the photos was shockingly terrible - ChatGPT could have done a better job - and when I requested new photos, I was told I’d run out of « coins » and needed to buy more! I’d just spent $7.99 for a collection of utterly unusable images. Do not waste your money!
Don’t waste your money
I downloaded this for headshots and not a single photo looked like me. I purchased an additional pack and used different photos still out of 60 not a single one could be used. Apple refused to refund and so did the developer. Don’t waste your money.
Don’t bother
Trash charges you and leaves no videos after 10 min
Scam
This app is a scam.
One of the worst AI tools
My “headshots” looked more like a giraffe than me. Don’t use this app. It’s a scam.
Not great
Not very realistic. Also could not properly execute my nose piercing.
terrible app
This app does NOT create anything realistic. It’s quite literally AI slop. You’re better off training your own model. To think I paid $7 for this app is outrageous, it should be free. Even CHATGPT can create better images than this.
AI one shot templates misleading
Tried the Tokyo drift template that was nothing like the real one
This is why I hate pay before try
It doesn’t even look like me- it darkened my hair and absolutely does not make realistic professional photos.
Misleading charges
I cancelled the subscription and I’m still being charged, I want my refund!
Bad and expensive
Says in title
Devolución de dinero
Necesito que me devuelvan mi dinero de suscripción anual, así pagues suscripción tienes que comprar monedas para generar videos cosa que me parece absurdo… necesito que me devuelvan mi dinero ahora
Scam
Paid for three videos and only got one. Requested help or a refund and got neither! User beware it is a rip off!
Don’t waste your time or money
Don’t even download it.
Never got my pictures
I purchased a subscription last night and tried to generate two different packs and I never got the photos, and don't see them in my profile but I was charged for them. One was the golden hour and the other was twilight hour. I tried contacting the company and there's no way to reach them. I went to their website to try to contact but their form doesn't submit.
Terrible
Images look nothing like me. Ugh. Waste of money.
Horrible and pricy
Not recommended at all
bad bad bad
steals your money and impossible to cancel
They look so fake
Literally made me look better than Pierce Brosnan. I hate the pictures, so fake looking
Not too realistic in mist photos
Most of the photos are not realistic, only one out of like five or 10 that look OK
Not as advertised
I purchased the weekly plan and I generated a headshot for myself which was great but then I tried twice to make a time photo for my daughter. It used up my “coins” but never generated photos. It is find for a one time use but don’t hope you can do more than that.
Nope
So let me get the street you want me to pay for the app then I have to turn around and pay for coins or whatever those things are yeah OK
And then there was ….
Okay first impression was cool. Good variety and lots of options. The hands weren’t obviously AI and fake. The body sizes were similar structure. The next attempt and profile I created, I ended up three different races. I was laughing and thought maybe I did something wrong. The next profile I tried was the couple option. I thought “sweet” as I’ve been wanting a new couples pic. I uploaded my spouses face shots and my new shots to give it diverse options. Granted my partner and I are often asked if we are brothers and not partners, so I wasn’t shocked to not be able to tell the two of us us apart. I was shocked that one of us had changed genders. I told my sister when she dressed me up in my mother’s dress when I was barely five, that I wasn’t a pretty girl then and I most certainly am not today.E this app confirmed that theory. It’s 2025 so I’d think that if they allowed me to select both individuals as male, two males would be generated. Homophobic or just a coding error? I asked for a refund. I haven’t seen anything yet 🥲👎
+ 1 more in the clipboard copy
Sentiment summary
87%
Positive (4-5★)
2%
Neutral (3★)
10%
Negative (1-2★)