Review Insights · App Store
Momo: AI Photo & Video Maker
SCALEUP YAZILIM HIZMETLERI · 76,804 ratings · ★ 4.5
4.5
★★★★★
76,804 ratings
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Top complaints - extracted from 59 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
19 negative reviews mention this · 32% of all complaints
★★★★★ "Paid 11.99 only for one image!!!. Before you pay for access, it shows “unlimited access”. But after you generate one photo, it says you’ll have to wait for another 167 hours to generate unless you pay extra!! Money wasted! I also noticed some paid 6.99 so why I had to pay 1…" - Mingli3309
2
"photos"
16 negative reviews mention this · 27% of all complaints
★★★★★ "Stopped working. It keeps asking me to upload photos but doesn’t actually make images from the uploaded photos. Worked before but after a re-download it stopped working. 75% of the time it made me the wrong ethnicity with the wrong hair color. Need to look …" - Just SumGuy
3
"photo"
13 negative reviews mention this · 22% of all complaints
★★★★★ "Stopped working. It keeps asking me to upload photos but doesn’t actually make images from the uploaded photos. Worked before but after a re-download it stopped working. 75% of the time it made me the wrong ethnicity with the wrong hair color. Need to look …" - Just SumGuy
4
"scam"
13 negative reviews mention this · 22% of all complaints
★★★★★ "Don’t buy. This app makes you pay for a basic trial, but once you make 1 photo (like it or not) you use all the credits… 167 hrs to the next credit earned… so $6.99 for 1 photo, $11.99 for the next one… freaking scam! Can’t believe Apple Recommended t…" - joeblowagoat
5
"paid"
10 negative reviews mention this · 17% of all complaints
★★★★★ "Paid 11.99 only for one image!!!. Before you pay for access, it shows “unlimited access”. But after you generate one photo, it says you’ll have to wait for another 167 hours to generate unless you pay extra!! Money wasted! I also noticed some paid 6.99 so why I had to pay 1…" - Mingli3309
6
"waste"
10 negative reviews mention this · 17% of all complaints
★★★★★ "Paid 11.99 only for one image!!!. Before you pay for access, it shows “unlimited access”. But after you generate one photo, it says you’ll have to wait for another 167 hours to generate unless you pay extra!! Money wasted! I also noticed some paid 6.99 so why I had to pay 1…" - Mingli3309
7
"week"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Absolute trash. Uploaded pics to do just a simple headshot and it shows a bunch of options using THEIR MODELS not even remotely looking like the person in the photos. Thought, maybe I messed it up, did it again, SAME RANDOM MODEL. Why, for so much per week…" - mtrgrl2000
8
"waste money"
8 negative reviews mention this · 14% of all complaints
9
"terrible"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Terrible. They took my 12 year old daughter's pictures and put the same face on a woman in a suit and said this is her in her 20s. There was no age progression at all. Waste of money." - missyb814
10
"pictures"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Terrible. They took my 12 year old daughter's pictures and put the same face on a woman in a suit and said this is her in her 20s. There was no age progression at all. Waste of money." - missyb814
11
"coins"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Do not purchase. I purchased the 6 day trail which says you will get full access. You don’t full access. You have to wait 167 hours(which by the way is 6 days)after one use to use again or they want you to purchase more coins. You don’t have the option of s…" - TheystolefromSweetDenise
12
"wait"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Paid 11.99 only for one image!!!. Before you pay for access, it shows “unlimited access”. But after you generate one photo, it says you’ll have to wait for another 167 hours to generate unless you pay extra!! Money wasted! I also noticed some paid 6.99 so why I had to pay 1…" - Mingli3309
📋 All 59 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Stopped working
It keeps asking me to upload photos but doesn’t actually make images from the uploaded photos. Worked before but after a re-download it stopped working. 75% of the time it made me the wrong ethnicity with the wrong hair color. Need to look into more customizations to fix issues like this if the AI can’t determine it on its own.
Paid 11.99 only for one image!!!
Before you pay for access, it shows “unlimited access”. But after you generate one photo, it says you’ll have to wait for another 167 hours to generate unless you pay extra!! Money wasted! I also noticed some paid 6.99 so why I had to pay 11.99?? Awful!!!
Awful
This app is awful. Made me look masculine, took off my makeup, changed my hair. Would not recommend! ChatGPT was free and works much better!
Terrible
They took my 12 year old daughter's pictures and put the same face on a woman in a suit and said this is her in her 20s. There was no age progression at all. Waste of money.
Absolute trash
Uploaded pics to do just a simple headshot and it shows a bunch of options using THEIR MODELS not even remotely looking like the person in the photos. Thought, maybe I messed it up, did it again, SAME RANDOM MODEL. Why, for so much per week, can you not even edit the photos??? All these positive ratings must be spam generated.
Don’t buy
This app makes you pay for a basic trial, but once you make 1 photo (like it or not) you use all the credits… 167 hrs to the next credit earned… so $6.99 for 1 photo, $11.99 for the next one… freaking scam! Can’t believe Apple Recommended this app. Don’t waste your time, ChatGPT is faster…
Lame
OK, you have to upload seven pictures to get one and I only wanted one picture and had to pay 6.99 for a whole week. But I didn’t like the first one and then it told me I was out of coin.?? complete rip off definitely don’t use this one
Feel scammed
Lousy app. Just wants you to pay more for images that doesn’t even look like you.
Terrible and Deeply Flawed
I wanted professional photos, and I received six photos that were each different, though they had one thing in common: they were equally terrible and deeply flawed.
Some made me look like a Real Housewife, or like I was deformed, or like an animated character. They are awful and unusable. And the worst part is that I scanned my face thinking it would generate more accurate photos.
Some made me look like a Real Housewife, or like I was deformed, or like an animated character. They are awful and unusable. And the worst part is that I scanned my face thinking it would generate more accurate photos.
Worst AI generated photos ever
I’m a white male with pale skin. What I receive back was 3 photos of a black man and 3 pics of a white man and NONE of them look ever remotely like myself. The body type these faces were put on were all wrong too.
Terrible
The photo doesn’t remotely resemble me to get a new shot. It requires another four dollars. Every single refresh requires more money and the photos don’t resemble me. They’re just generic Asian men.
Very bizarre
I just wanted a business profile picture from my photos. It changed. Y hair color to the sample and made me look 30. I’m 70. So ridiculous! I wanted a damn photo not a makeover. A waste.
Awful
This app is terrible and the photos are so doctored they look nothing like the photos submitted. Useless. Cannot use the photos and now need to find a different option. Also zero customer service support and 100% unwilling to redo photos or refund money. Terrible. Don’t make my mistake.
Waste of money
At first, I thought this app was great and even got one decent round of headshots from it. After that, I decided to do a full professional session with makeup and everything since my first try was just a test run. Unfortunately, for the past two days, the app has been stuck “processing” my photos without actually producing anything. I also can’t seem to cancel the existing request or restart the process. At this point, it feels like a complete waste of money and has been extremely frustrating to deal with.
Do not purchase
I purchased the 6 day trail which says you will get full access. You don’t full access. You have to wait 167 hours(which by the way is 6 days)after one use to use again or they want you to purchase more coins. You don’t have the option of searching for things you would like. You only have choices of what they present.
Face will change
These generate photos look nothing like you FYI. Good luck
Scam
I paid $6.99 and only got one AI photo, I couldn’t even ask it to edit it or redo it. I have to wait 163 hours now to use it again.
steals
bought a pack and while it went to load it disappeared and then told me I was out of coins… bs scam
Doesn’t Deliver
I added the pack and it never arrived after my trial purchase. It’s a scam and no refunds
AWFUL!!!!!
DONT USE THEY CHARGE SEPARETELY FOR EVERYTHING
The worst I want my money back is really bad
The app not working is so slow and it don’t get the same results like the other apps
Scam
Be aware, this app is a complete scam. They charged me $11 for a subscription, which I was fine paying because I thought that was the full price to use the app. After paying, I found out it only allows you to make ONE video, then you have to wait 167 hours, which is basically 6 days and 23 hours, before you can make another one.
If you want to make additional videos, they charge an extra $5 per video on top of the weekly subscription. So basically you’re paying $11 a week just to upload and create one video unless you keep spending more money.
That pricing is misleading and honestly not worth it at all. People should know what they’re actually getting before paying.
If you want to make additional videos, they charge an extra $5 per video on top of the weekly subscription. So basically you’re paying $11 a week just to upload and create one video unless you keep spending more money.
That pricing is misleading and honestly not worth it at all. People should know what they’re actually getting before paying.
Scammed upgrade
Paid for upgrade package. App wouldn’t work. Contacted support and they said there’s nothing they will do. Refused any help or solutions. Refused refund. Beware!
Waste of money
None of the pictures looked like me at alllllll. Uploaded so many
Zero Stars
I have never felt robbed with any app I have purchased u til now. I have never written a review until now. This app is terrible. My picture doesn’t look like me. I would rather pay the money for a real headshot. Don’t download this app. If I could give it no stars trust me I would!!
Scam
This is a complete scam. You are offered various different subscriptions. The assumption is that by purchasing a subscription that you’ll have access to use the app and make pictures. That is false. The subscriptions give you enough to do. Maybe one picture if you’re lucky. Then you’re asked to pay more money to allow you to keep making photos. you’d be out over $100 to do a handful of photos. stay away!
Scam!
You sign up for a week but it only pays for one photo to be generated. Total scam.
Not working
NOT WORKING
Not good
The photos did not completely look like me and did not have me smiling in any of them. No ability to change the settings afterwards when the model is made.
Sucks
Horrible, non-usable photo that looks nothing like samples submitted. False advertising re price. $6.99 for one week included enough credits to generate only one background option, with each photo looking nothing like subject. No edits or corrections included. Feel swindled.
Fake
I added eight pictures of my little sister who’s no longer here. How do I get pictures of a white woman?????? Like, DONT PISS ME TF OFF!!!!! give me back my money
Perdida de tiempo y dinero
No genera las fotos como se esperan , no cerca al original. Lamento mucho haber hecho esta compra. La verdad muyyy mala.
SCAM
Don't waste your money. you spend a lot just to use the app then in order to even get one photo you either have to pay another 5$ minimum or wait weeks for "coins" to replenish. mine never replenished and project was mysteriously gone after a week of not touching the app. not worth it. Other reviews are fake.
This app sucks
First you have to pay a subscription. Then you have to pay to make an image. Then it’s been two days and the images paid for have not arrived. The images they do make give you the body of an emaciated celebrity. Just looking for a clean business head shot. Don’t waste your money.
Nothing but white peoples.
Deleted this app within 5 minutes. This app is geared towards one group only. Not a single Latino or black people photo generator.
Do not!
Upload a pic and you will get someone else not even close or they put a hat on them so you can’t see their face! I paid for weekly subscription and you have to wait hours/day to do the next one without paying again!
Trash because they want money
Nothing free anymore. Every app developer wants money
This app sucks!
First of all there should be a free trial. I paid $6.99 to edit one photo and it sucked! I want my money back!
can't download
i downloaded and tried it for the free trial, i unsubscribed and deleted the app way before the free trial ended and now i cant download anything and its saying i have to pay!!
Don’t expect much
The AI models are good but you will pay 9.99 for one week of “unlimited” access however you will use all of
your tokens up generating one set of AI images. I feel scammed.
your tokens up generating one set of AI images. I feel scammed.
Terrible app. Don’t buy it.
I bought the annual app subscription thinking I could use all the features. But you have to buy coins for everything. That’s cheating the customer. If I paid for a year, why do I have to pay $3.00 or more for every single thing I want to do?
Scam
I paid $6.99 to try and upload a new photo to my LinkedIn, when I went on to try to actually choose a photo it was saying I didn’t have enough stars and that I needed to pay more? Complete scam currently waiting for my money back. Not sure what the initial 699 pays for if you’re not able to create any photos at all.
Bad start
Don’t ask me before allowing me to use
Spam
Wouldn’t work don’t waste your money
***STAY AWAY***
The app is a scam. Delete it now.
The cost of this APP is absolutely insane
If I could give this 0 stars I would. I tried this app. It has decent features, the cost isn’t worth what you can do with this app. If it was offered at a lesser price it could be worth it. I hate how apps now want us to sell our kidneys to pay to use them. It’s not okay. The greed of these app creators makes me sick to my stomach.
Don’t trust.
This application is unsafe.
Don’t pay for this
Don’t sign up for this app. I signed up and paid for a week and I wasn’t able to use it. It just said I would get credits in 166 hours! So basically not usable within the week. I tried to get a refund and wasn’t able to due to how they have subscriptions setup.
False advertising
You have no couples stuff but show it in your promo
Terrible quality, scam pricing.
I signed up for the paid trial week and instantly regretted it. The quality of the photos was shockingly terrible - ChatGPT could have done a better job - and when I requested new photos, I was told I’d run out of « coins » and needed to buy more! I’d just spent $7.99 for a collection of utterly unusable images. Do not waste your money!
+ 9 more in the clipboard copy
Sentiment summary
87%
Positive (4-5★)
2%
Neutral (3★)
10%
Negative (1-2★)