Review Insights · App Store
Mondly: Learn 41 Languages
ATi Studios · 31,878 ratings · ★ 4.7
4.7
★★★★★
31,878 ratings
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Top complaints - extracted from 45 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
8 negative reviews mention this · 18% of all complaints
★★★★★ "Hands-free hangs all the time.. The hands-free spoken part of the app often hangs when I forget a word, or am too slow to repeat a long phrase. Since this part is required to get past a lesson, I get stuck for days at a time. Not conducive to learning at all" - Mamxxxxxxxxx
2
"lesson"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Hands-free hangs all the time.. The hands-free spoken part of the app often hangs when I forget a word, or am too slow to repeat a long phrase. Since this part is required to get past a lesson, I get stuck for days at a time. Not conducive to learning at all" - Mamxxxxxxxxx
3
"trying"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Can’t cancel!. I just checked out the free trial and could immediately tell this is not easy to use. I’m trying to cancel but they don’t seem to have that option." - MomsterPie
4
"learning"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Hands-free hangs all the time.. The hands-free spoken part of the app often hangs when I forget a word, or am too slow to repeat a long phrase. Since this part is required to get past a lesson, I get stuck for days at a time. Not conducive to learning at all" - Mamxxxxxxxxx
5
"trial"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Not a real free trial. I was charged immediately.. I tried the free trial and was charged immediately without clear notice. That’s not what most people expect from a ‘free trial.’ The app itself might be fine, but the billing setup feels misleading and left a bad first impression. Be carefu…" - Grj83
6
"cancel"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Improper Billing. I canceled two years ago, and they’re charging me again. I demand a refund." - SrFire@
7
"practice"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Very limited, basically only good for vocabulary. I was really hopeful for this app. I have pretty decent vocabulary and grammar knowledge with Hungarian and I want to be able to practice. The voice practicing forces asl response rather than allowing me to try something new. For example th…" - Ariotiety
8
"wrong"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Very limited, basically only good for vocabulary. I was really hopeful for this app. I have pretty decent vocabulary and grammar knowledge with Hungarian and I want to be able to practice. The voice practicing forces asl response rather than allowing me to try something new. For example th…" - Ariotiety
9
"doesn"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Very limited, basically only good for vocabulary. I was really hopeful for this app. I have pretty decent vocabulary and grammar knowledge with Hungarian and I want to be able to practice. The voice practicing forces asl response rather than allowing me to try something new. For example th…" - Ariotiety
10
"money"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Very limited, basically only good for vocabulary. I was really hopeful for this app. I have pretty decent vocabulary and grammar knowledge with Hungarian and I want to be able to practice. The voice practicing forces asl response rather than allowing me to try something new. For example th…" - Ariotiety
11
"subscription"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Not easy for beginners. I love that you can buy a lifetime subscription (have to find it off the app, Google it) but I’m learning Japanese and I use 3 different apps and it doesn’t explain almost anything when it comes to sentence structure and half the words you …" - did gghii HD d
12
"word"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Hands-free hangs all the time.. The hands-free spoken part of the app often hangs when I forget a word, or am too slow to repeat a long phrase. Since this part is required to get past a lesson, I get stuck for days at a time. Not conducive to learning at all" - Mamxxxxxxxxx
📋 All 45 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Hands-free hangs all the time.
The hands-free spoken part of the app often hangs when I forget a word, or am too slow to repeat a long phrase. Since this part is required to get past a lesson, I get stuck for days at a time. Not conducive to learning at all
Not a real free trial. I was charged immediately.
I tried the free trial and was charged immediately without clear notice. That’s not what most people expect from a ‘free trial.’ The app itself might be fine, but the billing setup feels misleading and left a bad first impression. Be careful before entering payment info.
Improper Billing
I canceled two years ago, and they’re charging me again. I demand a refund.
A free trial…
…should not come with a mandatory sign-up. Let folks try one lesson, then decide.
Mondly wants me to sign-up first. I’ve had trouble with canceling “free trials” in the past.
So unfortunately, no thanks.
Mondly wants me to sign-up first. I’ve had trouble with canceling “free trials” in the past.
So unfortunately, no thanks.
Can’t cancel!
I just checked out the free trial and could immediately tell this is not easy to use. I’m trying to cancel but they don’t seem to have that option.
Not a fan
Would not recommend. Not a fan of this program. Regret paying for one year.
Bummed
Get it fixed!
Muy mala se frisa mucho
No sirve
Inadequate Translations and Fluency Level Appropiation
After clicking advanced, the app is still continuing to try and teach me how to say basic introductions and vocabulary. And Привет does not mean Hello.
Una basura
Si pueden no la compren, hay mejores opciones , ejemplo Babel+.
Try something else
I thought I liked this app and I used it for about a week. I was using this specifically for the hands free. And every time I get half way through the lesson, it starts to act like it doesn’t hear me. And it says “skip for now?” And hears me say “no.”
It will continue the lesson and then if I get an answer wrong it disconnects and makes the WORST “you’re connection is low noise”
I go so scared the first time I heard it lol
It will continue the lesson and then if I get an answer wrong it disconnects and makes the WORST “you’re connection is low noise”
I go so scared the first time I heard it lol
Copy
This is a copy of duolingo but way worse
Extremely difficult to cancel
I wanted this for my kids to learn a new language. A lot of websites said they have a “family” option, but the website was very difficult to find any information about this. I went ahead a got a premium subscription, only to immediately be told I could add other users for 3x 4x what had already paid. Then it was extremely difficult to cancel my subscription and end auto renewal - I had to navigate multiple layers of a website I could only even access by getting a link emailed to me several times. It’s deliberately extremely difficult to cancel. This whole app feels like a scam. Avoid like the plague.
App problems
I payed for lifetime subscription and it shows yearly in app. Contacted Mondly and still no one helping 4 days later.
A nightmare to cancel
I wanted to cancel the subscription and it was honestly a nightmare, you can’t do it from the app, you are redirected to another website and it just kept getting worse, I then tried to cancel it and it didn’t even give me the option. Still fighting to get this cancelled ASAP.
NO European Portuguese? Why?
Zero Star
Sketchy billing
I purchased this from the website. Trying to cancel the auto renewal has been a nightmare.
Impossible to get any useful information
I’ve been charged for Mondly. The charge is on my credit card statement. But I’ve spent too much time trying to figure out my basic account information. When I try using the app, it just keeps asking for more money! Thus far for me it’s not only useless but a useless and costly hassle.
liked the app until they started using ai for image generation
i genuinely wish i could stop having to find out that companies that i really believed in, and stood behind have opted to go to AI for assets, or employee replacements. AI is killing the planet, and i really wish that you’d just use stock photos > ai slop. the sentences are okay, less clunky than duolingo for sure
Не работает
Без покупки приложения не работает оно. Нет пробного периода.
Price
Mondly could absolutely be a good supplement or introduction to a language. The only thing holding it back is how they only give you access to one language for the monthly subscription rate. If you want access to all languages, you have to lock in at a much higher rate for a much longer time which may not be affordable for a lot of people. I wouldn’t mind paying $15 each month if they’d allow it to have access to all languages.
Bad methods and inconsistent technology
I have 3 core problems:
1. Voice recording and recognition for pronunciation practice is bad. I frequently can’t get it to record something even close to what I said. Also, the desktop browser app won’t even recognize my mic.
2. It’s fine for words and short phrases, but for any longer phrases with more complex sentence structure or verb conjugations, it does nothing to explain these differences. I don’t know what the grammar is. I can’t easily match up words to words so I know the individual words in the phrase instead of just the whole thing verbatim, which isn’t effective at helping me remember. And if the verb it uses is a different form or conjugation from what it has taught or has in the reference, it does not explain this at all. So I frequently can’t even identify the verb in the sentence and I don’t know why it’s different or when to use it.
3. This lack of explanation is made into a bigger problem because the exercises and tests are super easy and built in a way that doesn’t require you remember things or understand anything to pass them. For example: You are given 2 words with pictures of what they are and a word in English to match to one of the two other words… which you have pictures for, so you don’t even need to know the word. Another example: An exercise where you are given a phrase to translate and either a set of answer phrases or a collection of words to create the sentence. Except that there will be so few answers and the wrong answers will have something obviously, structurally wrong with them that lets you eliminate them without thinking about it. For example you’re given a question but only one answer is a question. Or a phrase with capitalization and only one phrase has a capital. So I find myself completing these only to realize that I don’t actually remember what I “learned.”
I’m glad that I was diligent about trying the app deep enough into the lessons before the trial had ended. If I had only done the first few lessons I might not have realized just how useless this is.
1. Voice recording and recognition for pronunciation practice is bad. I frequently can’t get it to record something even close to what I said. Also, the desktop browser app won’t even recognize my mic.
2. It’s fine for words and short phrases, but for any longer phrases with more complex sentence structure or verb conjugations, it does nothing to explain these differences. I don’t know what the grammar is. I can’t easily match up words to words so I know the individual words in the phrase instead of just the whole thing verbatim, which isn’t effective at helping me remember. And if the verb it uses is a different form or conjugation from what it has taught or has in the reference, it does not explain this at all. So I frequently can’t even identify the verb in the sentence and I don’t know why it’s different or when to use it.
3. This lack of explanation is made into a bigger problem because the exercises and tests are super easy and built in a way that doesn’t require you remember things or understand anything to pass them. For example: You are given 2 words with pictures of what they are and a word in English to match to one of the two other words… which you have pictures for, so you don’t even need to know the word. Another example: An exercise where you are given a phrase to translate and either a set of answer phrases or a collection of words to create the sentence. Except that there will be so few answers and the wrong answers will have something obviously, structurally wrong with them that lets you eliminate them without thinking about it. For example you’re given a question but only one answer is a question. Or a phrase with capitalization and only one phrase has a capital. So I find myself completing these only to realize that I don’t actually remember what I “learned.”
I’m glad that I was diligent about trying the app deep enough into the lessons before the trial had ended. If I had only done the first few lessons I might not have realized just how useless this is.
Scam
Still your Money
Liars - no European Portuguese
If you’re looking for European Portuguese do not buy this app. The website advertises it and says they have it, but it is not available in the app.
Somehow worse than Duolingo
This app started off on a bad foot by throwing kanji in immediately but I figured I’d probably need it eventually so I powered through.
Then there are multiple times when the app just doesn’t recognize my voice properly and so it counts an answer wrong even though I’m saying it properly. I forgave that a few times because it could just be a device issue, except that there are times where it will detect me saying the exact same word just fine later in the lesson.
Then there’s the worst part of all, sometimes if you answer a question too fast, it will count it wrong. It will even show you the right answer (that you picked) in green and show you a different answer as though that’s the one it thought you picked. I had a few issues with Duolingo and decided to give this a try… I have regretted this absolute waste of my time and money.
Then there are multiple times when the app just doesn’t recognize my voice properly and so it counts an answer wrong even though I’m saying it properly. I forgave that a few times because it could just be a device issue, except that there are times where it will detect me saying the exact same word just fine later in the lesson.
Then there’s the worst part of all, sometimes if you answer a question too fast, it will count it wrong. It will even show you the right answer (that you picked) in green and show you a different answer as though that’s the one it thought you picked. I had a few issues with Duolingo and decided to give this a try… I have regretted this absolute waste of my time and money.
Access to my account
I’d change my phone and I’m no able to get access to my learning. I’d pay for the yearly subscription and I need to use the app.
Save your money
The strength of this app is with the Word List where the student can study then later practice. But you cannot access the word list until after stumbling through the awful app trying to answer questions for something you know nothing about. If you are learning in school then the app will work as is. If you are teaching yourself, save your money on this app. But if you think you can answer a Russian question, for example, without learning anything what so ever about Russian, then go ahead and waste your money. Oh, and you can’t answer blindly to get to the word list because it takes you back the beginning and refuses to let you see the list, WTH. SAVE YOUR MONEY!!!! Or you will regret it.
I have contacted the company and they refuse to make changes, Bluntly, allow the student access to the Word List before starting the lesson. Those who don’t want the word list before hand, they can just ignore it.
I have contacted the company and they refuse to make changes, Bluntly, allow the student access to the Word List before starting the lesson. Those who don’t want the word list before hand, they can just ignore it.
Guess your words in Spanish, you don’t even heard of before
Really having problems with the program I need to start it over because it just jumps so fast and I get lost in there
Wouldn’t recommend
It was good for the first lesson then it wanted me to pay $15 dollars a month to keep learning and it was supposed to be free
Watch for unauthorized billing
Even though I cancelled the free trial within days they still billed me!!!!! Watch out for this.
How Do I Cancel the Trial?
I don’t want this app because it’s expensive for just one year’s use. But no matter where I look, I see no way to end the trial.
Un poco de Inglés
Estoy agradecida con sus enseñanzas 😀👍
Very limited, basically only good for vocabulary
I was really hopeful for this app. I have pretty decent vocabulary and grammar knowledge with Hungarian and I want to be able to practice. The voice practicing forces asl response rather than allowing me to try something new. For example the prompt was what sport do you like, and it gave me some options to say back, such as I like to play tennis. I said én kosarlabdazni szeretek, I like to play basketball and it marked it wrong. Also I’m a hands free exercise it requested for me to say the sun is yellow. “A nap sárga” Hungarian doesn’t have word order though, so “Sárga a nap.” Should be relevant as well, but was marked wrong. Why would I pay money to repeat canned responses?
Money
Money
Not easy for beginners
I love that you can buy a lifetime subscription (have to find it off the app, Google it) but I’m learning Japanese and I use 3 different apps and it doesn’t explain almost anything when it comes to sentence structure and half the words you can’t even look up while learning so I have to Google it.
Missing the obvious
Why is there no place to put my gender in this app?
You are literally teaching me the wrong words to use for my gender!!
You are literally teaching me the wrong words to use for my gender!!
Messy with new iOS
Loved it at first but since the new iOS update it’s clunky. Stalls, and more importantly seems to have major compatibility issues in regard to the practice of speaking portions. Guess I’ll
Go back to Duolingo. Bummer.
Go back to Duolingo. Bummer.
Ai? Conversation
The conversation practice doesn’t really recognize and accept inputs other than responses suggested and a bit buggy
so so… depends on Language
5 star for latin based (Western) languages and 1 star for Asian languages.
La descargué Monday pero los 41 idiomas no funcionaron así que bye está horrible
Muy mala
Problem at start
I’m trying to learn Vietnamese but I’m stuck on this one lesson like my screen freeze I had to clear the app and redo but nothing changed
Needs updates
Even if I’m saying something correctly,it keeps saying I’m wrong and repeats back something I did not say.
Racist
Too many black faces on the illustrations. Racist app.
Difficult
The app is decent BUT if you want to go back and practice it won’t let you, there is no repeat or retry option so you have to exit, and start from cover again. I have been trying to cancel and you can’t.
I emailed support and received no reply.
I emailed support and received no reply.
Why the AI stuff??
I don’t trust what I’m learning if I can’t be sure it was actually curated by a human being. The AI assets look and feel cheap.
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)