Review Insights · App Store
Monefy: Money Tracker
Reflective Technologies ApS · 6,449 ratings · ★ 4.7
4.7
★★★★★
6,449 ratings
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Top complaints - extracted from 37 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
13 negative reviews mention this · 35% of all complaints
★★★★★ "Pointless now. I used to use this app. Even bought the paid version. Now of course it’s a subscription. And the app is absolutely useless unless you get the paid version. Moving onto another app. Or even an excel spreadsheet is better than this app now." - StacyJH7
2
"paid"
8 negative reviews mention this · 22% of all complaints
★★★★★ "Pointless now. I used to use this app. Even bought the paid version. Now of course it’s a subscription. And the app is absolutely useless unless you get the paid version. Moving onto another app. Or even an excel spreadsheet is better than this app now." - StacyJH7
3
"free"
7 negative reviews mention this · 19% of all complaints
★★★★★ "Free trial at $59.99. Tricked me into trying the product at no cost for a short period and charged the yearly subscription. Stay away." - Korkh
4
"money"
7 negative reviews mention this · 19% of all complaints
★★★★★ "Cannot switch devices. I have been using this for over 5 years already. Too bad this app asked me to subscribe again although I did subscribe it with my current Apple ID on my old device. Money milking app!" - Cr4zyF0x
5
"premium"
7 negative reviews mention this · 19% of all complaints
★★★★★ "lie about the discount on the subscription. I like the app. It has a good interface. But when you try to pay for the premium subscription, they lie about the price being $9 when it's actually $60, so I won't be using it anymore." - natka)
6
"version"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Pointless now. I used to use this app. Even bought the paid version. Now of course it’s a subscription. And the app is absolutely useless unless you get the paid version. Moving onto another app. Or even an excel spreadsheet is better than this app now." - StacyJH7
7
"support"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Better choose different app. Paid version is probably ok, but free version is awful you can’t do completely anything, a lot of ads on every open the app. I don’t like this behaviour, I would buy a paid version if I liked free version but this is bad. Don’t want to supp…" - PlatonB_111
8
"better"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Pointless now. I used to use this app. Even bought the paid version. Now of course it’s a subscription. And the app is absolutely useless unless you get the paid version. Moving onto another app. Or even an excel spreadsheet is better than this app now." - StacyJH7
9
"iphone"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Can't syn. I buy pro version on android years ago . But when i want to use with iphone can't syn." - KmyoTun
10
"cannot"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Restore problem. Cannot restore in iPhone" - Bogus1212
11
"been"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Needs a subscription. Doesn’t seem bad other then the fact it basically REQUIRES a subscription to do ANYTHING. Can’t tell you how long I’ve been looking for a free budgeting app. This isn’t it for sure." - GageM;73
12
"love"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Frivolous. Used to love the accessibility to this app and being able to use it for free for the most part. Now we have to pay to put in basic stuff like recurring amounts or change the icons according to our actual needs- $60 a year for just a pretty …" - Sam 2619
📋 All 37 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Pointless now
I used to use this app. Even bought the paid version. Now of course it’s a subscription. And the app is absolutely useless unless you get the paid version. Moving onto another app. Or even an excel spreadsheet is better than this app now.
Испортили приложение
С последним обновлением пользоваться приложением стало не удобно
Can't syn
I buy pro version on android years ago . But when i want to use with iphone can't syn.
Free trial at $59.99
Tricked me into trying the product at no cost for a short period and charged the yearly subscription. Stay away.
Cannot share Report
Can’t make a copy or share my report. At least should be an option for the free version
Frivolous
Used to love the accessibility to this app and being able to use it for free for the most part. Now we have to pay to put in basic stuff like recurring amounts or change the icons according to our actual needs- $60 a year for just a pretty visual budget app?! Insane- I’m better off just doing it on excel - thanks but no thanks…
Фигня
Без оплаты абсолютно бесполезный
Better choose different app
Paid version is probably ok, but free version is awful you can’t do completely anything, a lot of ads on every open the app. I don’t like this behaviour, I would buy a paid version if I liked free version but this is bad. Don’t want to support such companies
Cannot switch devices
I have been using this for over 5 years already. Too bad this app asked me to subscribe again although I did subscribe it with my current Apple ID on my old device. Money milking app!
Stopped working!
It seems that this app updated on my IPhone 8, iOS 14.7.1 and it stucks on loading!!! Please help, there’s enormous amount of info!!!
I’m disappointed
For 60$ this app should be more functional. I wasted my money on app which supposed me to help save my money
Link to an account please
I love the concept of this app but the not being able to link to an email or something continues to ruin my experience due to having my pro membership lost because I either can’t find the file or it’s just such a hassle to get the file moved to different devices
Как перенести на айфон?
Приложение топ и очень его люблю. Для счета средств одно из лучших.
У меня пожизненная про версия. Купил айфон, не могу синхронизировать, просит платить ежегодно. Почему я должен платить еще раз, если уже купил?
Написал в поддержку, игнор. Увы
У меня пожизненная про версия. Купил айфон, не могу синхронизировать, просит платить ежегодно. Почему я должен платить еще раз, если уже купил?
Написал в поддержку, игнор. Увы
Ads make this app unusable
Soooo many ads, it’s impossible to use this app without paying
Want my money back!
The app doesn’t work correctly.
Twice it deleted all my data by itself.
!!!!! Want my money back, I’ve cancelled my subscription
Twice it deleted all my data by itself.
!!!!! Want my money back, I’ve cancelled my subscription
lie about the discount on the subscription
I like the app. It has a good interface. But when you try to pay for the premium subscription, they lie about the price being $9 when it's actually $60, so I won't be using it anymore.
Can’t sync
Everything I read about says this ap can sync with my wife’s phone through Dropbox. It can’t! My wife tries to sync but it only wants her to pay for a premium subscription as well. I already paid…. She shouldn’t have to pay again.
I want my money back
The least user friendly app I’ve ever experienced…. Can’t figure out how to return it after having for less than an hour…. Buyer beware…. Zero instructions and can’t figure out how to track my debt…. Shouldn’t be this hard and wasn’t cheap.
Shouting PAYYYYYYYY ME at your face every second
I just deleted it today. For free version, every single second they pushed ads to your screen and you couldn’t even finish one click without seeing an ads. Apparently they don’t wanna free users to exist. I might have paid the membership if the company didn’t act so desperate and cheap. Normally decent apps will have better features for paid members but they won’t make the free one completely unusable. Unfortunately I don’t like to be pushed by beggars like this.
Terrible
They offer you a great price ($9.99/year) and once you start the subscription the charge becomes $59.99. Watch out for the scam
Ads
I really used to like this app. It was very convenient and UI was great . But nowadays every time I open the app to write an expense, an ad plays and after closing the ad another ad for update to paid premium app gets displayed. It is getting really annoying to use the app. It used to be so easy and exciting to monitor my budget in this app, but the thought of skipping ad and then closing the premium paid offer and then to write an expense every single time makes it tiring . If this keeps continuing I might switch to another expense manager soon
Scammers
I purchased a subscription to this app on 1/08/24 but I still don't have the paid features of the app. 01/16/24 I had my card charged for the subscription, but I never received the paid service. Please add paid features to my app or refund!
how to contact the support service?
how to contact the support service?
Too complicated
It is just too cumbersome to add an account then it is next to impossible to add on wasted my money and canceled the subscription
Hard to navigate
This app is not worth it for the premium subscription. It’s hard to navigate and there’s no customer service or support.
Premium not appearing
I paid for premium and the app is not recognizing it. I have hit restore and also uninstalled and reinstalled the app. I couldn’t find a way to contact you so please help. Thanks
No product support
I have been using this for a while now, but I think they stopped the support for the new, never received replies for any mails regarding issue with premium subscription.
not enough functionality
It just has a category BILLS and doesn’t let you specify which bill. It only lets you enter recurring expenses, not recurring bills. It won’t let you enter an expense of zero - I need that zero so I know I checked the bill and there was nothing to pay. If there’s no entry at all, it looks like I just didn’t check it.
Ads
I really want to like this app as I like the actual app and what it does. What I don’t like is constant and I mean constant ads. Open the app get an ad, click continue to the app then I get an ad for premium on sale (a limited time deal that seems to be a deal everyday and every time I open the app) click past that and if you leave the app for even a second guess what? When you comeback ad again and their premium off again. I have been using this for only a few days and tired of the ads being shoved in my face. Pretty much what’s gonna happen from here is I keep using this app is I will never give you money and support you with the way you have your ads set up. I don’t mind getting one a day or every once in a while but not when it’s constant. The other thing that more than likely will be happening is me just going and finding another app. So instead of retaining people and getting some constant flow of ad money you get these very small bursts of ad money that don’t last. Not very smart of you ask me.
Cannot sign-in using the google drive option
I have already written a review to let you know that I cannot sign-in to Monefy app using my gmail account through which I have purchased the Pro version of the app on iPhone.
Nobody cares to what we write here!
Would you please fix this issue?
Nobody cares to what we write here!
Would you please fix this issue?
Thought it synced to banks accounts. Not what I was looking for. Refund please.
Description was not clear and you can't view anything without first paying. Not at all what I was looking for. I would like a refund.
Very Limited
The app interface is great. Very neat and simple to use, the only and biggest turn off for me is that unavailability of creating nests under the categories. The app is very limited in that aspect. Not worth the $ subscription.
Restore problem
Cannot restore in iPhone
Needs a subscription
Doesn’t seem bad other then the fact it basically REQUIRES a subscription to do ANYTHING. Can’t tell you how long I’ve been looking for a free budgeting app. This isn’t it for sure.
Need app support??
I love this app but there is a bug. When transferring money between accounts, it is going backwards. Depositing money from “A” to account “B” does the opposite and deposits money from “B” to “A”. I’m having to manually enter them in backwards but this needs to be fixed. Didn’t realize there is basically no way to contact for support.
Subscription
I use this app for more than year and love it. It’s very useful to track your budget and control it. BUT… when the time of next payment came in the app it showed like it is 84% off discount, hurry up to not miss it, but when I did, I paid full price! What was that?? Why you lied about payment?? I would pay anyway but this “payment games” made me feel bad about the situation. I don’t think I will renew it next year. That’s not cool, guys. At all!
Not eligible for a refund.
Renewed annually, supposedly for an advertised 9.99 for the year, charged 64.08 and ineligible for a refund.. Nice bait and switch
purchase related
some features should be free
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)