Review Insights · App Store
Mortal Kombat
Warner Bros. · 151,025 ratings · ★ 4.5
4.5
★★★★★
151,025 ratings
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Top complaints - extracted from 34 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
15 negative reviews mention this · 44% of all complaints
★★★★★ "Why we spend our money and don’t get the player we trying to buy. Yall ripping us off by not giving us the player we paying for and yall need to stop fr it make the game bad all around" - Young mney
2
"mortal"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Problema de optimización. E descargado el juego 14 veces y aún así lanza un error de conexión la cual es absurda ya que tengo una conexión de internet muy rápida y uso uno de los últimos dispositivos móviles el cual es el iPhone 17 pro Max y aún así el juego lanza u…" - Directo a los desarrolladores
3
"worth"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Not worth it. Most bare bones basic version of MK ever created" - ChiefTitikaka
4
"money"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Why we spend our money and don’t get the player we trying to buy. Yall ripping us off by not giving us the player we paying for and yall need to stop fr it make the game bad all around" - Young mney
5
"play"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Why we spend our money and don’t get the player we trying to buy. Yall ripping us off by not giving us the player we paying for and yall need to stop fr it make the game bad all around" - Young mney
6
"controller"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Controller!. We need to be able to use controller on mobile." - Controller !!
7
"kombat"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Problema de optimización. E descargado el juego 14 veces y aún así lanza un error de conexión la cual es absurda ya que tengo una conexión de internet muy rápida y uso uno de los últimos dispositivos móviles el cual es el iPhone 17 pro Max y aún así el juego lanza u…" - Directo a los desarrolladores
8
"mortal kombat"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Problema de optimización. E descargado el juego 14 veces y aún así lanza un error de conexión la cual es absurda ya que tengo una conexión de internet muy rápida y uso uno de los últimos dispositivos móviles el cual es el iPhone 17 pro Max y aún así el juego lanza u…" - Directo a los desarrolladores
9
"player"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Why we spend our money and don’t get the player we trying to buy. Yall ripping us off by not giving us the player we paying for and yall need to stop fr it make the game bad all around" - Young mney
10
"games"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Fun game, however…. This has to be the most cheating game in the history of games. The opponent can seem to do things you can never do no matter how leveled up your fighters are. When you pay actual cash you shouldn’t have any chance at getting a gold player m…" - Legalstoner
11
"diamond"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Fun game, however…. This has to be the most cheating game in the history of games. The opponent can seem to do things you can never do no matter how leveled up your fighters are. When you pay actual cash you shouldn’t have any chance at getting a gold player m…" - Legalstoner
12
"support"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Too many crashes. i recently just came back to the game and as you guys know you can have multiple accounts in mortal kombat. well i made different WB games account for each of my accounts and now my game won’t stop crashing i can’t access no game content wi…" - Moanit.
📋 All 34 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not worth it
Most bare bones basic version of MK ever created
Why we spend our money and don’t get the player we trying to buy
Yall ripping us off by not giving us the player we paying for and yall need to stop fr it make the game bad all around
Fun game, however…
This has to be the most cheating game in the history of games. The opponent can seem to do things you can never do no matter how leveled up your fighters are. When you pay actual cash you shouldn’t have any chance at getting a gold player much less the odds be like 85% and that’s lowballing it. If you’re paying actual money to hopefully get a diamond character you shouldn’t be getting some trash gold. Nothing about this game is on the up and up. While yes it’s a fantastic game they just cheat way too much in it (yes I’m aware all games cheat to beat you but this is a totally different level of cheating). Scamming your fans is what’s actually happening. Lastly don’t get me started on the “customer service” it’s so bad they may as well not even answer.
Poorly designed interface, can’t even mute
0 stars for all but graphics, not worth free!
No mamen
Me cae asta la punta de la verga hijos de su puta madre que en el modo de la puta cripta a la verga los putos enemigos se saque X ray del puto culo bájenle a sus putas mamadas o por lo menos avisen por que al terminar esas putas batalles me fijo si tienen un puto modificador sobre eso y no tienen nada vallanse hora si a la verga la neta.
👎
I don’t like the game
Стабильность
Прежде чем добавить новых персонажей сделайте игру стабильнее раньше играл на 8м айфоне и щас играю на 13м про макс но оба одинаковые игра работает на 45фпс даже на телефоне который может сдержать максимум 120фпс как плохо
Worst game I ever played
0/5
Kard Packs
No way I spend 3200 souls on a ronin diamond pack and get the most dookiest cards known to mankind, cannot be my luck
Log-in issue
Spent an insane amount of money in the past to be logged into a “new player” account when trying to link WB games. My old account display name still shows connected to my email, but it doesn’t log me into that account
Controller!
We need to be able to use controller on mobile.
Problema de optimización
E descargado el juego 14 veces y aún así lanza un error de conexión la cual es absurda ya que tengo una conexión de internet muy rápida y uso uno de los últimos dispositivos móviles el cual es el iPhone 17 pro Max y aún así el juego lanza un error de conexión, estoy muy decepcionado ya que esperaba poder disfrutar de la experiencia del mortal kombat mobile pero la falta de optimización y bugs que está teniendo solo con apenas iniciar sesión decepciona demasiado lo cual da mucho que pensar acerca de la industria ya que así como en este juego en otros soy muy donador y apoyador en cuanto a pases o skins, espero que resuelvan este problema lo antes posible y avisen a los que como a mi tratamos de disfrutar de este juego, estoy muy seguro que no soy el único que tiene este mismo problema. Espero la respuesta de algún desarrollador ya sea por correo o alguna notificación
This Game Is Not A Fair Game
Though this game may be fun to those who like Kombat games this game is not worth it for those who are true fans of Mortal Kombat. The only way to enjoy the game is by spending money pretty much daily to get the most from it. If you are a true fan of Mortal Kombat this game is not for you! This game is all about money and nothing more!
Tower 25
The reason behind is you failed to make kenshi any better because the boss and heal himself instantly there’s no point of doing this but u had to because it was storyline? Please buff kenshi
Read this before buying
This game is HEAVILY pay to win when it comes down to getting diamond characters
Enjoy the ads
Treadmill garbage wearing the skin of favorite childhood pastime
Multiplayer
Make a PvP mode! What’s a Mortal Kombat game without a mode to play against your friends?
Could be better
It could be better if it had the option of playing it with a Bluetooth controller connected to it!
Very bad game
Game play is just to tao and swipe, like game for 3-6 year kids. This absolutely isn't what i've been looking for in a mortal combat game
Backbone
Didn’t work
Need controller support
I’m going to un install
No controller play
Connected my ps5 controller for the first time on iPad and can’t even use it to play this game
Игра теряет фанатов
Игра сама нормальная, но то что нужно подтвердить gmail делает ее надежным акаунтом, на айфон не получается зайти как раньше и привязать хотя можно на андроидах но когда с андройда привязан гмаил и пытается человек с айфона тупо создаются новый аккаунт разработчики исправьте эту ошибку
doesnt even run
Just re downloaded after watching mortal kombat 2… too bad it freezes every time i try to open packs. Oh yeah well
Game controllers
WTFN get with the program
Absolute trash
Game offers no kind of tutorial for the more complicated parts of the game. There’s no balance in the matches, so you can be a noob player like myself and get put up against people who have been playing this for years. Not worth the time or frustration.
No controller??
I honestly don’t see the point in an MK game without controller support. What a waste.
Buggy beyond belief
Survivor mode has restrictions on character levels but then you’ll have to face a bunch of silver cards against diamond characters cuz apparently they can’t do the most basic match making. Talents give you extra abilities like a 100% chance to perform a brutality but that doesn’t matter cuz they can’t do math. You’ll just waste your money and then get hosed cuz they want you to spend more.
Account is lost
I don’t know what happened but all my stuff is deleted and not only that but I’ve gotten emails that somebody is hacking my stuff n got into my account n I didn’t believe it. Now I can’t find anything. My email is gone and so is my password everything changed. And I still haven’t heard or read anything for this I’ve reported n never any got back to me.
Repetitivo
Los combates siempre son lo mismo y el patrón de ataque es fácil de ver
Where are the fatalities?
Not only is the game play weak as hell but you rarely get to execute a fatality. Lame
Muchas fallas…
Se traba horrible, a cada rato, no es problema de mi dispositivo ya que yo cuento con un IPhone 17 pro, no agarra las opciones, no puedes hacer nada, se queda congelado a todo momento
Too many crashes
i recently just came back to the game and as you guys know you can have multiple accounts in mortal kombat. well i made different WB games account for each of my accounts and now my game won’t stop crashing i can’t access no game content without the game exiting me out, i’ve contacted support im still waiting for a response, this is my first time ever having these issues my game is literally UNPLAYABLE my advice stick to one account even if the game says you can have multiple accounts its not worth it.
Purchase issues
Excellent game and definitely is my favorite. Too often things are purchased through App Store and they either don’t immediately load in the game or you have too contact customer service. Repeatedly told item was refunded or cancelled but all receipts from Apple show it processed. Apple says item cannot be refunded. Too much back and forth just trying to support and play platform. Will just have to be satisfied with playing free and not supporting upgrades. The MK team is awesome, just wish better resolve can be given.
Sentiment summary
88%
Positive (4-5★)
4%
Neutral (3★)
9%
Negative (1-2★)