Review Insights · App Store
MP3 Converter -Audio Extractor
HappyTimes Tech Co., Ltd. · 46,383 ratings · ★ 4.7
4.7
★★★★★
46,383 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
8 negative reviews mention this · 29% of all complaints
★★★★★ "Does not work. That app just isn’t functional. Can upload anything, infinite loading loop or freezing. Ad still worked though." - Rrrrerer
2
"convert"
5 negative reviews mention this · 18% of all complaints
★★★★★ "App stopped working. I have tried to convert multiple videos into files or audio files and yeah, I’m stuck in an infinite loading loop anyone help?" - Lyric wizard
3
"file"
4 negative reviews mention this · 14% of all complaints
★★★★★ "App stopped working. I have tried to convert multiple videos into files or audio files and yeah, I’m stuck in an infinite loading loop anyone help?" - Lyric wizard
4
"hard"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Bad. Too hard to figure out" - Gabe is cooler Dan u
5
"anything"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Does not work. That app just isn’t functional. Can upload anything, infinite loading loop or freezing. Ad still worked though." - Rrrrerer
6
"worked"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Does not work. That app just isn’t functional. Can upload anything, infinite loading loop or freezing. Ad still worked though." - Rrrrerer
7
"working"
3 negative reviews mention this · 11% of all complaints
★★★★★ "App stopped working. I have tried to convert multiple videos into files or audio files and yeah, I’m stuck in an infinite loading loop anyone help?" - Lyric wizard
8
"videos"
3 negative reviews mention this · 11% of all complaints
★★★★★ "App stopped working. I have tried to convert multiple videos into files or audio files and yeah, I’m stuck in an infinite loading loop anyone help?" - Lyric wizard
9
"files"
3 negative reviews mention this · 11% of all complaints
★★★★★ "App stopped working. I have tried to convert multiple videos into files or audio files and yeah, I’m stuck in an infinite loading loop anyone help?" - Lyric wizard
10
"video"
3 negative reviews mention this · 11% of all complaints
★★★★★ "App stopped working. I have tried to convert multiple videos into files or audio files and yeah, I’m stuck in an infinite loading loop anyone help?" - Lyric wizard
11
"months"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Needs fixing. Won’t let me add video file and I tried to uninstall and reinstall and lost everything that I was able to add a few months ago." - amandalyn1031
12
"video file"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Needs fixing. Won’t let me add video file and I tried to uninstall and reinstall and lost everything that I was able to add a few months ago." - amandalyn1031
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Bad
Too hard to figure out
Does not work
That app just isn’t functional. Can upload anything, infinite loading loop or freezing. Ad still worked though.
Whoa‼️
Wait this program took my very distinct username for my banking email do not trust
Unutile
Ses eclater
Requires a credit card number to even try it
This app not only requires your email, but it also requires a credit card number to even try it. I’m leery of giving await my personal info and do not want to enter a credit card number to even try n see if an app works.
App stopped working
I have tried to convert multiple videos into files or audio files and yeah, I’m stuck in an infinite loading loop anyone help?
Needs fixing
Won’t let me add video file and I tried to uninstall and reinstall and lost everything that I was able to add a few months ago.
WARNING DONOT BUY IT!!
I bought this app approximately worked for three months I took my videos and connected to mp3. Now when I listen to music I am getting advertisements even I’m offline.
Sound sucks
This app significantly lowered the quality of the sound
Couldn’t recommend this app less
It’s you’re standard cheaply made Chinese app flooded with ads because they want you to buy a subscription to not see ads. Communism at its finest apparently.
Muy malo
Difícil de usar no se entiende nada
No silve
Eso no silve
Can’t get it to work
Not good. Do not charge me
not doing anything!
I tried to convert my video to an audio and it just freezes! I tried many times so I decided to try to convert my video to an mp3 file, it freezes and crashes. This app is absolutely useless.
It did not work
You have to pay
Not Great With Privacy
I was reviewing my Apple privacy report. Tell me why I haven’t opened this app in months, but there it is, regularly accessing my photos? Especially when I’m hyper aware of digital privacy and turn off permissions immediately after installing.
There are hundreds of apps out there just like this. Get one that doesn’t check in with your sensitive info.
There are hundreds of apps out there just like this. Get one that doesn’t check in with your sensitive info.
App
In the beginning, the app worked perfectly fine. As of now, the app doesn’t work. I tried everything and nothing worked. Anytime I tried to add something I needed converted, it would load for a long time or simply wouldn’t do anything at all.
It only ever did one file
Whenever I try to add another video file to work on, it did not get added despite saying it would. I am unhappy
Too hard to navigate around the ads
I’m deleting the app, can’t even get 1 mp3 file saved because the ads keep popping up. Then when the ad is over, I have to repeat the same actions and the ad comes up again. Fox this!!!
Can’t download from YouTube
I got this app hoping I can convert YouTube videos but no option to paste YouTube url link just lets you upload stuff from you own library or files “DELETE”
Hopeless Lotd of adds
Hopeless App lots of adds
Doesnt work
You tap Convert and nothing happens, tried a couple times deleted the app.
New navigation isn’t great - Stopped working with headphones.
No longer works with Bluetooth devices. New changes make it much harder to navigate and get things done quickly.
Doesn’t work anymore
Don’t work
.
все функции платные
Total Ruin With New Design Software
After I uploaded my iPhone 15 pro max to OS 18.5 a few days ago I saw the carnage done to this app I had just renewed another year. They’ve ruined the app from how great it was.
It was good before
It was easy to use before until the gui changed and it’s hard to use now
Don’t use if your files are small
So I’m trying to convert VA lines into MP3 files to send out to the project managers I’m working with, however, this app is NOT it!
I get an ad every 1-3 converts… my converts are about 1-2 seconds long… 🤨
I also get pop ups to “rate the app”, I have clicked “No” each time, so make that stop popping up!
And before you say “Use the batch”, YEAH YOU CANT ON FREE MODE!
I’m not purchasing a thing if this is how the treatment is for free users.
While it does work, you gotta do a lot of extra work for it… not preferred, especially when you have 17 takes FOR A SINGLE LINE.
I get an ad every 1-3 converts… my converts are about 1-2 seconds long… 🤨
I also get pop ups to “rate the app”, I have clicked “No” each time, so make that stop popping up!
And before you say “Use the batch”, YEAH YOU CANT ON FREE MODE!
I’m not purchasing a thing if this is how the treatment is for free users.
While it does work, you gotta do a lot of extra work for it… not preferred, especially when you have 17 takes FOR A SINGLE LINE.
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)