Review Insights · App Store
MP3 Converter : music editor
上海聚鹏科技有限公司 · 1,030 ratings · ★ 4.5
4.5
★★★★★
1,030 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
7 negative reviews mention this · 21% of all complaints
★★★★★ "not good if you are not paying. everything useful only comes with a paid subscription" - shandganeheuuehsbsn
2
"cancel"
7 negative reviews mention this · 21% of all complaints
★★★★★ "Poor app.. You can’t cancel your membership with this app. You will continue to pay." - o1rayray
3
"free"
5 negative reviews mention this · 15% of all complaints
★★★★★ "False advertising scam $14. I downloaded the free version and immediately was charged $14 without even using the app to check if it will be what I’m looking to do… Scammers. Find another APP folks…04/21/26 1:4pm Tuesday" - @reogreen
4
"paying"
4 negative reviews mention this · 12% of all complaints
★★★★★ "not good if you are not paying. everything useful only comes with a paid subscription" - shandganeheuuehsbsn
5
"paid"
4 negative reviews mention this · 12% of all complaints
★★★★★ "not good if you are not paying. everything useful only comes with a paid subscription" - shandganeheuuehsbsn
6
"charged"
4 negative reviews mention this · 12% of all complaints
★★★★★ "False advertising scam $14. I downloaded the free version and immediately was charged $14 without even using the app to check if it will be what I’m looking to do… Scammers. Find another APP folks…04/21/26 1:4pm Tuesday" - @reogreen
7
"audio"
4 negative reviews mention this · 12% of all complaints
★★★★★ "This app fries your audio quality. Not a fan" - Originalham
8
"waste"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Horrible. Waste of time" - Don’t send me offf
9
"convert"
4 negative reviews mention this · 12% of all complaints
★★★★★ "buns. what’s the point of it being an mp3 converter if i need to pay for that and basically everything else??" - Luckis pregnancy
10
"video"
4 negative reviews mention this · 12% of all complaints
★★★★★ "No sense bro. This is the worst kind of app and is a waste of your time, I got this app fast as a way to convert a video to a mp3, this piece of trash was trying to make me pay 24 dollars a month for something that should be free. I don’t make reviews fo…" - Big_charles445
11
"into"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Lowk bad. Funny how it says MP3 converter as a title but you need to pay to be able to turn it into a MP3. Don’t download, it’s a waste of your time." - Eggs247
12
"premium"
4 negative reviews mention this · 12% of all complaints
★★★★★ "How to cancel membership???. I don’t want premium how do I cancel it??" - Kelsmarhern
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
not good if you are not paying
everything useful only comes with a paid subscription
False advertising scam $14
I downloaded the free version and immediately was charged $14 without even using the app to check if it will be what I’m looking to do… Scammers. Find another APP folks…04/21/26 1:4pm Tuesday
Garbage
Nothing “free” about this app. DO NOT GET
This app fries your audio quality
Not a fan
Bad app only after money
Bad extremely bad not worth using u don’t deserve a star
buns
what’s the point of it being an mp3 converter if i need to pay for that and basically everything else??
No sense bro
This is the worst kind of app and is a waste of your time, I got this app fast as a way to convert a video to a mp3, this piece of trash was trying to make me pay 24 dollars a month for something that should be free. I don’t make reviews for apps but this app is genuinely think is a piece of garbage and should never be used.
Lowk bad
Funny how it says MP3 converter as a title but you need to pay to be able to turn it into a MP3. Don’t download, it’s a waste of your time.
Bad uploading
I need to attempt to upload like 20 times in order for my upload to actually go through. I waste too much time doing this. I paid for the app, but it’s under performing
Hidden features behind paywall, typical scum practices.
As title says, shady scum practices to have EVERYTHING the app promises behind a paywall.
Poor app.
You can’t cancel your membership with this app. You will continue to pay.
Don’t fall for it
Unable to convert and unable to cancel subscription
Unfortunate
Pretty unfortunate that the only reason I got this app is to export files. It’s locked down by a stupid subscription. Greedy.
Maybe it’s just me
I worked so hard on a mix just to not be able to save it
WAY to expensive
I am not paying 9 dollars a week so I can turn one file into a mp3 file.
keeps charging me 10 dollars for absolutely nothing. used for 1 min and keeps charging.
terrible
Ripoff
Scam
Horrible app
The app locks all of the main features behind a paywall, and there’s nowhere to cancel your subscription. Do not download this trash.
Pitiful
Would only show 7 of the 300+ albums I have in Apple Music. Also won’t let me cancel from the app.
DONT USE
can’t do anything without paying
Charged me after 2 days of the free trial
This app I didn’t like and wanted to find a different one when I got it it had a 7 day free trial so when I didn’t like it I canceled the subscription and deleted the app. 2 days after it charged me .99 which not only makes no sense because I canceled the subscription but also it’s only be 2 days!!!! I had 7 days free! DO NOT USE THIS APP
Rubbish app.
Please refund my money your service is too poor. To import one YouTube video na war
Unhhappy
I really liked this app when I first got it but now it just will not work
I am unhappy with the fact that that I paid for this and can’t even get it to work
I am unhappy with the fact that that I paid for this and can’t even get it to work
Only way to contact is by Email
Been trying to cancel my free subscription but there is no way to do it. Only way to do it is by emailing them.
👎🏼👎🏼
Not able to download and paying for premium 👎🏼👎🏼
Membership only
I downloaded this to turn a video into a file. It worked, but it wont give me the audio file unless i buy premium. It works perfectly, but it teases you with making audio files and the only way to actually use the app in a useful way is to pay for premium. If you're going to make an app that needs to be paid for, make a paid app.
wont import media after first time
wont import media after first time
Terrible
Terrible. Just wanted to convert YouTube video to audio. Can’t even do that and still looking for a way to cancel
Please don’t buy this.
It charged me even when I didn’t buy it. Apple wouldn’t even let me refund. Money hungry scum
Horrible
Waste of time
How to cancel membership???
I don’t want premium how do I cancel it??
Not what I needed
I could convert things into audio files, but not the audio files I needed. And I’m not about to buy premium just to convert something into an MP3. I was trying to make a ringtone, but once I listened to the audio, the sound quality was absolutely awful. I couldn’t export or share the file without buying premium so now I just have an audio file I’m never going to use.
Scam
They charged me even tho I canceled my subscription
Sentiment summary
88%
Positive (4-5★)
1%
Neutral (3★)
11%
Negative (1-2★)