Review Insights · App Store
Music Mastering: AudioMaster
Future Moments · 2,612 ratings · ★ 4.5
4.5
★★★★★
2,612 ratings
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Top complaints - extracted from 56 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
11 negative reviews mention this · 20% of all complaints
★★★★★ "Singing availability to Kids. It’s hard for kids to start a singing career young because they don’t have the access or money to use these tools. Kids have the potential, but with all these barriers and subscriptions up you need to pay for, it makes it hard for kids with…" - PandaBoi2629
2
"work"
11 negative reviews mention this · 20% of all complaints
★★★★★ "I have to pay a subscription to download the master?. I did not know this, kinda felt cheated out especially since it doesn’t specify exactly what i’d be paying for. I went in thinking I could master a track and just share it to myself, sounds simple enough, until I try to share the track to…" - EnthusiasticCarrey101
3
"money"
10 negative reviews mention this · 18% of all complaints
★★★★★ "Unauthorized Charges. My card was charged without my knowledge or consent. I reached out several times for a refund. I didn’t even have the app installed on my phone. I want my money back. App was a waste of time. I did not use it at all" - Unauthorized25
4
"anything"
9 negative reviews mention this · 16% of all complaints
★★★★★ "App won’t even open now. Can’t do anything in the app. Won’t even open. Just force closes every time." - TwiZtedDeeJay
5
"free"
9 negative reviews mention this · 16% of all complaints
★★★★★ "I have to pay a subscription to download the master?. I did not know this, kinda felt cheated out especially since it doesn’t specify exactly what i’d be paying for. I went in thinking I could master a track and just share it to myself, sounds simple enough, until I try to share the track to…" - EnthusiasticCarrey101
6
"trial"
8 negative reviews mention this · 14% of all complaints
★★★★★ "No access even with signing up for trial. I signed up for the free trial thinking I would get full access to the app to decide if I want to stick with it… how MOST free trials work… well to my dismay you only get a 30 second export. What is the point of that? Really poor decision i…" - Jim Myers77
7
"doesn"
6 negative reviews mention this · 11% of all complaints
★★★★★ "I have to pay a subscription to download the master?. I did not know this, kinda felt cheated out especially since it doesn’t specify exactly what i’d be paying for. I went in thinking I could master a track and just share it to myself, sounds simple enough, until I try to share the track to…" - EnthusiasticCarrey101
8
"free trial"
6 negative reviews mention this · 11% of all complaints
★★★★★ "No access even with signing up for trial. I signed up for the free trial thinking I would get full access to the app to decide if I want to stick with it… how MOST free trials work… well to my dismay you only get a 30 second export. What is the point of that? Really poor decision i…" - Jim Myers77
📋 All 56 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Unauthorized Charges
My card was charged without my knowledge or consent. I reached out several times for a refund. I didn’t even have the app installed on my phone. I want my money back. App was a waste of time. I did not use it at all
Laz
This new version is a downgrade. The older versions of 2023-2024 wasn’t able to do stems but the quality of mastering was far better. This version makes your sound quality sound cheap and cheesy. I hate this new upgrade
Singing availability to Kids
It’s hard for kids to start a singing career young because they don’t have the access or money to use these tools. Kids have the potential, but with all these barriers and subscriptions up you need to pay for, it makes it hard for kids with possible future careers and makes them not want to follow their dreams.
App won’t even open now
Can’t do anything in the app. Won’t even open. Just force closes every time.
Awful program.
This app locks you in a screen with no way back to the editing screen. You have no choice but to end app and start all over.
Ok
Ni
No access even with signing up for trial
I signed up for the free trial thinking I would get full access to the app to decide if I want to stick with it… how MOST free trials work… well to my dismay you only get a 30 second export. What is the point of that? Really poor decision in my opinion and because of that alone I immediately canceled trial and they lost a potential customer. Do better.
Useless
I can’t even get the app to move past the let’s go screen to actually start using it
Can’t use it
Literally stuck on the opening “tutorial of features” still images. Can’t get passed the “let’s go” page.
Deleted and redownloaded.
Did that and restarted the app
So one star. App doesn’t function on my iphone 15 with fully updated operating system.
Deleted and redownloaded.
Did that and restarted the app
So one star. App doesn’t function on my iphone 15 with fully updated operating system.
Liars!
You said it was a 3 day free trial yet you tried to charge me right away. Bad business practice. You have been reported.
app doesn't even open
got to intro slides then when i got to the last page of it the app wouldn't open any further. stuck at "Let's Go"...
Poor quality
This app produces poor quality mastering you will literally waste your time and money. The ended up charging me for the month which I tried to get refunded so since they did not refund me I give the app a try. It’s literal trash. Do not waste your time.
Not really sure how to feel about it.
I want to learn how to use this application. I initially purchased the app through In app purchases. And then bought the three day trial which then turned into a year subscription. However, every time I open the app, it disappears off the screen. I’ve done everything through the App Store, as well as my phone in order to figure out the problem. And I have been unable to. Can AudioMaster please reimburse me? I would be much obliged. I cannot contact the developer because the app keeps disappearing. Please reach out to me.
Don’t bother
You’ll edit it with what you can use but as soon as u try to export u need a subscription. You can do all this in a simple program like bandlab where you can do much more.
Hey
You can not do anything
Subscription not sync across device
I had to repurchase a new subscription when I started using it on a desktop even though I already had a yearly $13.99 subscription. There was no support contact
Huh?
Gave it a try. Tried every genre, every button, every selection sounded the same. No difference.
horrible
they're charging me money for a subscription i never got in the first place.
Trash
Absolutely trash made by garbage by garbage employees
Can’t use it
I try to used but keeps crashing, I tried to send a MP3 and didn’t work . Useless
Horrible!
First of all It didn’t work well in the slightest, then after when I tried to cancel the subscription it said that I canceled, but my bank says they didn’t stop charging me. This is still happening now and I don’t have any idea how to stop it. I strongly recommend you DO NOT download this app, try using a different one, just NOT THIS ONE.
Desktop App crashes
Desktop app crashes every time. Desktop app subscription doesn’t apply to the mobile app. Beware. Your wallet is under attack.
Will cancel subscription before the 3 day trial is over.
Will cancel subscription before the 3 day trial is over.
am i reading this right..
year-$13.99
trial + year-$14.99
Future customers - it’s not free trial “then” a year subscription, they literally charge you a dollar more for the “trial” on the spot, along with the year subscription. i went to cancel the auto-renew, ya know like you do when you’re using a “trial” and lucky lil me has access until May 2025! then had a had a hearty laugh at all the condescending PR responses from this team of “musicians.” i’m sure it was in the app description, thanks much. this is as scammy ish as there can possibly be on the app store, Apple needs to shut this kind of valve off.
trial + year-$14.99
Future customers - it’s not free trial “then” a year subscription, they literally charge you a dollar more for the “trial” on the spot, along with the year subscription. i went to cancel the auto-renew, ya know like you do when you’re using a “trial” and lucky lil me has access until May 2025! then had a had a hearty laugh at all the condescending PR responses from this team of “musicians.” i’m sure it was in the app description, thanks much. this is as scammy ish as there can possibly be on the app store, Apple needs to shut this kind of valve off.
Does not load
It used to work. Hasn't work in over a year. Waste of money.
DONT WASTE YOUR TIME OR MONEY
Terrible App, crashes unexpectedly 0 out 5 stars
The heck is this
The heck I am not not pleased
10 year studio engineer
Please trust me your 4.99 is better spent on cheap tequila. Nothing master about this app at all.
False advertising
You all say 3 day free trial but whenever you click it, it charges you. That’s crazy! And you barely offer anything. Very sad.
Difficult to use
Why can’t I import video from my photos? No reason. But if the developers want people to use this app they’re going to have to spin feed it.
You can’t import video files from photos and will promptly uninstall.
Needs more work
You can’t import video files from photos and will promptly uninstall.
Needs more work
This app is NOT free as advertised…
Users are not going to be more compelled to pay rent for this app by deceptively advertising it as being “free”, then having a “free trial” window open up.
Sure… you can skip that part. But then you try actually using it the way this was intended to use, and once again, you’re with the free trial window, which asks for your credit card information in order to initiate it and actually use the features
And the features aren’t anything special anyways. You didn’t even include a flanger as one of the effects. Only delay and reverb, which delay I use sparingly, and reverb I never use
Sure… you can skip that part. But then you try actually using it the way this was intended to use, and once again, you’re with the free trial window, which asks for your credit card information in order to initiate it and actually use the features
And the features aren’t anything special anyways. You didn’t even include a flanger as one of the effects. Only delay and reverb, which delay I use sparingly, and reverb I never use
If I could give 0 I would
I can’f even export a file!
Review
It’s terrible
Help
Can’t get in
Misleading
The app in the video isn’t how the app actually looks n works.
Not good
This app is not good not well detailed and doesn’t make very much sense
horrible
literally gotta pay or u can’t do anything
Boo
Horrible. Didn’t help me with my problem
Distorted Sounds
I was trying this app for three days, but when I uploaded it via Filemail to my laptop it sounded very distorted! It sounded like wind! I will not be purchasing this app.
Miriam
Miriam
Can’t unsubscribe
I subscribe and got the free trial and then I don’t want to be charged for the services that don’t work well for what I want so I don’t want this app or subscription anymore and I can’t cancel my subscription!
I’ll change the review when I can actually use the app
Purchased a year subscription and it won’t let me do anything saying I have not purchased a subscription.
I’ve deleted the app, reinstalled; turned my device off and on. It will not work. I’m going to have to get a refund because the app simply does not work. Took my money and ran
I’ve deleted the app, reinstalled; turned my device off and on. It will not work. I’m going to have to get a refund because the app simply does not work. Took my money and ran
Terrible! Doesn’t work at all.
I just paid $4.99 for this app, and it doesn’t function at all. I tried going to my settings to let it access my videos, but it only gives the option of accessing Siri/Search. So I tried uploading a video from my iCloud to the app, but nothing happened. My videos are all greyed out. Cannot use the app if I can’t upload anything to it. There is no in-app settings menu. The FAQ isn’t helpful if that app doesn’t work at all.
No longer free?!?!
I’ve had this app for sometime now and now I have to pay?! Not cool
Come on
It is not good because it’s not working for me properly 🥺😞
Bad
Pointless and dumb you can’t do anything on this trash app
Dog crap
It’s dog crap spend money on frekin worthless exports like bru what no just use somethin free
Cannot import
Cannot import without upgrading
Paid twice
Never received app but was charged
Stupid volume equalizer don’t work
Won’t let me upload any music from iTunes to use equalizer with stupid can’t do anything on this app waste of time.
BROKEN
It used to work fine. Now everytime I try to load the app or load an audio to the app it crashes. Pathetic little app. And I paid for a subscription. I want my money back NOW!! Y’all are SCAM ARTISTS.
I have to pay a subscription to download the master?
I did not know this, kinda felt cheated out especially since it doesn’t specify exactly what i’d be paying for.
I went in thinking I could master a track and just share it to myself, sounds simple enough, until I try to share the track to my files only to find out I have to pay for that?
The worst part to me is that the subscription service that is offered when I click share doesn’t specify what i’m paying for either. Is it to save it? is that all i’m paying for after I had mastered a track? It just seems trashy when it doesn’t even specify what I’d be paying for if I was, but I find out when I had just finished, which I found incredibly frustrating and is something that should be changed.
Besides that, the mastering is great. I like the systems and how easy they are to use, but I do wish for more transparency when it comes to the subscription and not being able to share, as if that were mentioned from the start instead of me being able to dive in quickly, I would’ve been fine, though I would’ve instantly deleted because i’m broke. However, the app never does that, as soon as you think “this is the perfected version of my track”, you have to pay to save it, which is simply very odd, considering the majority of the people who will be looking for a mastering app are artists who do not have the money to pay for a subscription, even no matter the cost.
The way the mastering works? I’d give five stars, easily made a track I made sound exactly how I wanted it to.
The transparency and the total lack of regard for the artist to save a mix from an alleged free app? Two stars. I wouldn’t be mad if it was stated at the beginning that this was a paid service, but it isn’t, and even when you see it, it never says what you’re paying for exactly.
Have a good rest of your day and please be more transparent.
I went in thinking I could master a track and just share it to myself, sounds simple enough, until I try to share the track to my files only to find out I have to pay for that?
The worst part to me is that the subscription service that is offered when I click share doesn’t specify what i’m paying for either. Is it to save it? is that all i’m paying for after I had mastered a track? It just seems trashy when it doesn’t even specify what I’d be paying for if I was, but I find out when I had just finished, which I found incredibly frustrating and is something that should be changed.
Besides that, the mastering is great. I like the systems and how easy they are to use, but I do wish for more transparency when it comes to the subscription and not being able to share, as if that were mentioned from the start instead of me being able to dive in quickly, I would’ve been fine, though I would’ve instantly deleted because i’m broke. However, the app never does that, as soon as you think “this is the perfected version of my track”, you have to pay to save it, which is simply very odd, considering the majority of the people who will be looking for a mastering app are artists who do not have the money to pay for a subscription, even no matter the cost.
The way the mastering works? I’d give five stars, easily made a track I made sound exactly how I wanted it to.
The transparency and the total lack of regard for the artist to save a mix from an alleged free app? Two stars. I wouldn’t be mad if it was stated at the beginning that this was a paid service, but it isn’t, and even when you see it, it never says what you’re paying for exactly.
Have a good rest of your day and please be more transparent.
+ 6 more in the clipboard copy
Sentiment summary
87%
Positive (4-5★)
3%
Neutral (3★)
10%
Negative (1-2★)