Review Insights · App Store
My Movies 6 - Movie & TV List
Binnerup Consult · 1,251 ratings · ★ 4.7
4.7
★★★★★
1,251 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"movies"
8 negative reviews mention this · 67% of all complaints
★★★★★ "Ok. Ok so I made the switch from android to apple, and my movies pro did not transfer over I had to download my movies 6, wasn’t so bad until it said I have to pay again" - Stormyknight82
2
"subscription"
6 negative reviews mention this · 50% of all complaints
★★★★★ "Monthly subscription. Why’s everything gotta be a monthly subscription now? So tired of it" - markpatton37
3
"movie"
5 negative reviews mention this · 42% of all complaints
★★★★★ "Wow. I used this app for abt 5-6 year, I’ve told other movie buyers abt this “amazing” app.’ NOT anymore! I thought that I’d purchased a lifetime membership but nope they erased my collection saying that id I want it back then I have to upgrade …" - iolaus1974
4
"service"
5 negative reviews mention this · 42% of all complaints
★★★★★ "Already paid. I already paid a supposed one time payment to store unlimited movies, but with upgrades they now want you to pay again. I have almost 1000 titles I had stored on this app. I feel if you have had their service since “my movies 1” they should…" - Kittkat1003
5
"titles"
4 negative reviews mention this · 33% of all complaints
★★★★★ "Already paid. I already paid a supposed one time payment to store unlimited movies, but with upgrades they now want you to pay again. I have almost 1000 titles I had stored on this app. I feel if you have had their service since “my movies 1” they should…" - Kittkat1003
6
"collection"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Wow. I used this app for abt 5-6 year, I’ve told other movie buyers abt this “amazing” app.’ NOT anymore! I thought that I’d purchased a lifetime membership but nope they erased my collection saying that id I want it back then I have to upgrade …" - iolaus1974
7
"everything"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Monthly subscription. Why’s everything gotta be a monthly subscription now? So tired of it" - markpatton37
8
"work"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Ignored by Support. Constantly has issues with searching for titles for me. I’ve reached out for the last two months and I haven’t gotten it resolved in many emails ignored paying a subscription first service that doesn’t work kind of sucks." - Annoyed paid subscriber
9
"years"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Used to work great. This app was great at keeping my movie collection in one convenient location. However, since I renewed my subscription on December 2025 , it now no longer works AT ALL. Whenever I open the app it says “There are no titles located on this de…" - MEB556
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Wow
I used this app for abt 5-6 year, I’ve told other movie buyers abt this “amazing” app.’
NOT anymore!
I thought that I’d purchased a lifetime membership but nope they erased my collection saying that id I want it back then I have to upgrade to movie 6.
How do you cancel (unsubscribe)
Permanently from the site?
NOT anymore!
I thought that I’d purchased a lifetime membership but nope they erased my collection saying that id I want it back then I have to upgrade to movie 6.
How do you cancel (unsubscribe)
Permanently from the site?
Monthly subscription
Why’s everything gotta be a monthly subscription now? So tired of it
Already paid
I already paid a supposed one time payment to store unlimited movies, but with upgrades they now want you to pay again. I have almost 1000 titles I had stored on this app. I feel if you have had their service since “my movies 1” they should honor payment arrangements made then!
Scanning great support not so
I love how quick it scans bar codes and finds movies-cannot ask for better.
But when you find issues and tell them, they claim to fix it but your data will never see the update. Also YOU cannot edit movie titles or sorts. They do alphabetical sort ONLY. All movie titles sort with A or The in the titles. No fixing that!
But when you find issues and tell them, they claim to fix it but your data will never see the update. Also YOU cannot edit movie titles or sorts. They do alphabetical sort ONLY. All movie titles sort with A or The in the titles. No fixing that!
SCAM
I purchased this app and even bought the updates. Now they switched to a monthly subscription and they removed my movies and now want me to pay a subscription! I want all my money back! You could have locked my movies instead you deleted them and want more money! Don’t waste your time with this app! I only used this app so I wouldn’t purchase a movie twice. I’ll just use the notes app and make my own list! DONT WASTE YOUR MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!
I was reading a lot of your great 1 star reviews. Love your dumb reply’s! You sold an app and now have stole your app back. All I want is my database back, my money you scammed me out of, and you can watch at your “service” is no longer needed!!!! I didn’t buy your service I PURCHASED YOUR APP!!! You should have been required to make a new app instead you just stole peoples money!!!
I was reading a lot of your great 1 star reviews. Love your dumb reply’s! You sold an app and now have stole your app back. All I want is my database back, my money you scammed me out of, and you can watch at your “service” is no longer needed!!!! I didn’t buy your service I PURCHASED YOUR APP!!! You should have been required to make a new app instead you just stole peoples money!!!
Less than 1 star
There’s no way I’m going to pay for this app because it’s a subscription service. I bought My Movies Pro 4 and I’m keeping it because it is NOT a subscription service. If I’m getting an app, it is not going to be a subscription based service
Used to work great
This app was great at keeping my movie collection in one convenient location. However, since I renewed my subscription on December 2025 , it now no longer works AT ALL. Whenever I open the app it says “There are no titles located on this device. “ I have tried everything I could think of to restore the titles but nothing works. I even tried deleting the app and reinstalling it. There is no way to contact the company to get help with this. I will be canceling my subscription. I have used this app for several years with no problems until now.
Long-time Pro user- the issue isn’t “eternal service” smh
Updated: Exactly! Exactly everyone’s point! Out of your own mouth! THERE IS NO DIFFERENCE! So why change the wording? The model? The plan? Why not just keep the same model you have?! It’s obviously worked for 15 years? It’s obviously confused enough long time customers! YOU changed the model and the wording, and then are yelling at people “there is no difference”. Then if there’s no difference, why change it? Your own logic falls in on itself and it sounds foolish, Svend.
. I’ve paid for My Movies Pro upgrades for every version through 5. I’ve never expected free updates forever, and I don’t mind paying for quality software to be clear:
• No one is asking for “eternal service.”
• No one is saying “we want everything free forever.”
What long-time users are saying is simple:
We were happy paying a clear, one-time Pro upgrade price per version. With My Movies 6, that was replaced by a time-limited license, even when labeled a “one-time purchase,” and then repeatedly defended as if it’s the same thing.
After the 24-month period ends, the app becomes read-only unless you pay again. You can still view your collection locally, but online features stop - including database lookups, syncing, updates, and other server-based functionality. Functionally, that’s a subscription, whether it auto-renews or not.
As for the responses in reviews: if the dismissive tone is due to Danish-to-English translation or cultural directness, that might explain it - but it doesn’t excuse it. Telling frustrated, long-time paying users that they’re asking for “eternal service” isn’t clarification; it’s deflection.
The app itself is good.
The licensing model is confusing.
The communication is unnecessarily rude.
Do better, Svend… And fire your marketing strategist. They have failed you.
. I’ve paid for My Movies Pro upgrades for every version through 5. I’ve never expected free updates forever, and I don’t mind paying for quality software to be clear:
• No one is asking for “eternal service.”
• No one is saying “we want everything free forever.”
What long-time users are saying is simple:
We were happy paying a clear, one-time Pro upgrade price per version. With My Movies 6, that was replaced by a time-limited license, even when labeled a “one-time purchase,” and then repeatedly defended as if it’s the same thing.
After the 24-month period ends, the app becomes read-only unless you pay again. You can still view your collection locally, but online features stop - including database lookups, syncing, updates, and other server-based functionality. Functionally, that’s a subscription, whether it auto-renews or not.
As for the responses in reviews: if the dismissive tone is due to Danish-to-English translation or cultural directness, that might explain it - but it doesn’t excuse it. Telling frustrated, long-time paying users that they’re asking for “eternal service” isn’t clarification; it’s deflection.
The app itself is good.
The licensing model is confusing.
The communication is unnecessarily rude.
Do better, Svend… And fire your marketing strategist. They have failed you.
Ok
Ok so I made the switch from android to apple, and my movies pro did not transfer over I had to download my movies 6, wasn’t so bad until it said I have to pay again
Ignored by Support
Constantly has issues with searching for titles for me. I’ve reached out for the last two months and I haven’t gotten it resolved in many emails ignored paying a subscription first service that doesn’t work kind of sucks.
My Movies
Good
Crashed after I selected different sort criteria - won’t work now
I signed up for 2 years and after the app updated all my movies, I tried to select a different sort criteria. The app instantly crashed and won’t stay open. I open it to a black plane with a movie slate icon and then it crashes. Please update with fix.
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)