Review Insights · App Store
NAVER Dictionary
NAVER Corp. · 247 ratings · ★ 3.2
3.2
★★★★★
247 ratings
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Top complaints - extracted from 49 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"korean"
9 negative reviews mention this · 18% of all complaints
★★★★★ "no. I wanted only korean one what is this" - aenenv
2
"english"
8 negative reviews mention this · 16% of all complaints
★★★★★ "Terrible for Korean learners now. The new interface has made it nearly impossible to use this for learning Korean. You can basically only use it for learning English now" - Joslin81005
3
"user"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Incredibly poorly designed. This app has a very over-complicated user interface, with help pop ups that make little sense. It’s better to just use the Naver website. It seems like they’ve tried to do too much with this app and didn’t really plan anything out, now it’s…" - rlr524
4
"dictionary"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Naver is inoperable. This poorly designed app is impossible to use in an iPhone. (1) I want to learn Korean and use the Korean dictionary, but the app keeps wanting to teach me English or some other language, even though when initially selecting sub-apps I sel…" - “nonickname"
5
"naver"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Cannot even Sign Up. App is not allowing to register via Line, FB or Apple. Buttons are not responsive. NAVER also is not sending SMS code if you resides abroad." - emeralda
6
"words"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Poorly handled migration. It seems that there is a new version and an old version of the site and app. The new version has a blue layout and looks slightly more modern. Both the old and new versions are accessible on desktop, confusingly enough, but the mobile app i…" - jyuuri
7
"interface"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Incredibly poorly designed. This app has a very over-complicated user interface, with help pop ups that make little sense. It’s better to just use the Naver website. It seems like they’ve tried to do too much with this app and didn’t really plan anything out, now it’s…" - rlr524
📋 All 49 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The app stopped working on iPhone 12 mini for some reason.
It does not work neither with Wi-Fi, nor mobile data…
개쓰레기앱
가독성 똥망. 일본어사전 어디에뒀는지 몰라서 30분찾음;;; 뭐하냐 이러니까 일본기업에 네이버뺏기지 ㅋㅋ
Cannot use
Downloaded this app to help me prepare for the TOPIK exam, and it won’t let me sign in. Tried everything that Google suggested and the information in here, and nothing. Only option that I can click on is to sign in and join with my Apple ID, but it never signs me in. Useless app. I do not recommend using this whatsoever. Thank God it’s free, because it isn’t worth a penny.
너무불편함
ui ux 너무 불편하고 정돈이 안되 있고 못쓰겠어요
다시는 안쓸듯
다시는 안쓸듯
Stop with the “allow notifications” prompt every time you open the app!!
Every single time you open it return to the app, there’s a popup prompt asking you to turn on notifications. If a customer declines, it means we don’t want any notifications, including ones asking to turn notifications on!! Get it through your thick skull!! Stop harassing the customer every time we open the app!!
forever pending. not usable.
it doesn’t even show the main page anymore. It was getting worse and worse but not I cannot even use it. I am gonna delete the app and will never come back.
Cannot even Sign Up
App is not allowing to register via Line, FB or Apple. Buttons are not responsive. NAVER also is not sending SMS code if you resides abroad.
Incredibly poorly designed
This app has a very over-complicated user interface, with help pop ups that make little sense. It’s better to just use the Naver website. It seems like they’ve tried to do too much with this app and didn’t really plan anything out, now it’s just a convoluted mess.
Terrible for Korean learners now
The new interface has made it nearly impossible to use this for learning Korean. You can basically only use it for learning English now
can’t sign in with apple
can’t sign in with apple
Naver is inoperable
This poorly designed app is impossible to use in an iPhone. (1) I want to learn Korean and use the Korean dictionary, but the app keeps wanting to teach me English or some other language, even though when initially selecting sub-apps I selected only Korean ones and deleted all the English ones. (2) The placement of link icons is such that it’s too easy to end up in a place that is useless to a user like me and where one never intended to go.
After multiple reinstallments, I give up and, most regrettably, will rely on Google Translate despite its serious shortcomings.
After multiple reinstallments, I give up and, most regrettably, will rely on Google Translate despite its serious shortcomings.
HORRIBLE
The app itself is very complicated, it also tends to freeze on me. It isn't an app getting after trying to translate korean to english, this app made things worse.
Sign in with Apple is broken
Sign in with Apple doesn’t work, so I tried to create an account but was immediately told I couldn’t sign in because of “suspicious activity.” I wouldn’t care, but the Word Book feature isn’t accessible unless you sign in.
제발 아이패드 스플릿 뷰 다시 지원되게 해주세요 ㅠㅠ
항상 아이패드 스플릿 뷰로 어학공부 했는데 업데이트 하면서 스플릿 뷰 기능이 사라졌습니다 ㅜㅜ 너무 불편해졌어요 ㅜㅜ
I can’t find English to Korean
WORST DICTIONARY EVER
무슨 이상한 응모 하라고
계속 홈 화면에 뜨면서 창을 닫지도 못하게 만들어서 진짜 짜증나네요. 아니 어떻게 창을 닫지도 못하게 홈화면에 광고를 뛰우나요? 지웁니다. 다신 네이버 안 써요
Not really easy to use…
Too many functions and dictionaries with not user friendly interface…
뭔 사전이 뜻은 제대로 안알려주고
정작 뜻은 안 나오고 엉뚱한 것만 잔뜩 나오냐
Embarassing
😂😂 the words are so off and don’t even bring up the actual words, I searched the word “full” and it brought up coffee this app is not trustable don’t download it
So annoying after it changed
Used to like this dictionary app but after they add to show their web drama ad automatically it so annoying that I have to wait app load their drama ad twice load.
I don’t like it.
👎
Pronunciation not available
What’s the point downloading it if I can’t hear the pronunciation in the app?
Bring back the old translator.
I remember using the app a long time and I like the old translator that was inside the app. I don’t like Papago Translate. :(
Please please bring back the old translator that was inside this app. :(
Please please bring back the old translator that was inside this app. :(
안 열립니다
잘 사용해오고 있었는데 가장 최근 업데이트 이후로 앱이 열리지 않아요. iOS 12.3.1 환경입니다.
속히 업데이트하여 다시 사용할 수 있도록 조치해주세요.
속히 업데이트하여 다시 사용할 수 있도록 조치해주세요.
발음듣기가 안되네요
언제부터인지 이 기능이 사라졌네요
아이패드 프로
아이패드 프로 신형 11인치 양쪽에 빈공간 좀 채워주세요
제발 관리자님 개발 부서에 전달좀 해주세요!!
제발 관리자님 개발 부서에 전달좀 해주세요!!
Like it
I pretty like it, however, I hope some info. that pop out first when I get in, hope to make choice to see or not anymore
I cannot login / phonetic symbols
It shows an error message when I try to login with my Line account. Also, why did you remove phonetic symbols from all of the English words?
Not loading properly
When I try to use it it loads to a blank page. I tried it over different internet connections and still get the same result. Please fix. Thanks.
Fix bug
업데이트 되고 나서부터 삭제 버튼이 안눌려져요...한번에 전체 삭제 (x버튼) 진짜 유용했는데, 업뎃 되고 나서 안되니 너무 불편해요...ㅠ 어서 빨리 고쳐주세요 우흥
ㅇ
이번엔 업데이트 하고 나서 삭제 버튼도 안눌리고 밑에 연관검색어 나오는것도 사라졌네요
What happened with this update?
Why does my dictionary now only have basic text and no graphics? It also no longer works. Super mad I updated!!
Dissapointed
I've been using this app to look up words and save them in the"wordbook" which is the feature it provides for you to save vocabs you searched. After the recent update, it just decided to wipe out everything I have saved. How unreliable and inconvenient. If I had known, I would've never used this app to store any information. VERY disappointed!!! What's the point of creating a wordbook if it won't save anything?
문제!
사전 문제 있어요. 한국사람 않아서 이사전 필요해요. 고칠해주세요. 부탁입니다.
Not for English speakers
I downloaded this because I thought I could look up Korean words.. well they only have dictionaries written in Korean! In other words they have KR-EN and KR-KR but no EN-KR. Very disappointing, you would think they could easily reverse it.
Status bar누르면 top가는 기능 왜 또 없앰?
Status bar 두번 누르면 탑으로 올라가는거 왜 또 없앴나요..?
그리고 다른 부가기능은 속도보다 중요하지 않습니다. 다음 사전 만큼 기민하고 빠르게 해주세요.
무서워서 업글 함부로 못하겠네요. 함부로 업글하면 안될듯 괜히 이상해지고 불편..
그리고 다른 부가기능은 속도보다 중요하지 않습니다. 다음 사전 만큼 기민하고 빠르게 해주세요.
무서워서 업글 함부로 못하겠네요. 함부로 업글하면 안될듯 괜히 이상해지고 불편..
So slow
So slow that I rather use Naver website instead.
아이폰6 최적화좀 해주세요
그리고 중국어 음성 틀때 10번에 한번꼴로 앱이 자꾸 3~5초간 멈춥니다.
느려요..
웹버전도 느려서 답답했는데, 앱이라고 다를 바가 없군요ㅜㅜ
최악
그냥 사파리로 들어가서 쓸래요
너무너무너누누누머머 느려요 ㅠㅠ
그냥 종이사전 넘겨보는 게 더 빠를듯
no
I wanted only korean one what is this
Absurdly unintuitive UI!
Perhaps one of the worst UI layouts I have seen! Instead of showing the user which dictionary has been selected (eg English to English), the UI fails to inform the user about the dictionary that is currently selected.
This glaring flaw needs to be updated, quick! Otherwise, the app is fine and the underlying contents ie definitions are completely satisfactory
This glaring flaw needs to be updated, quick! Otherwise, the app is fine and the underlying contents ie definitions are completely satisfactory
Slow and often not as good as other apps
As someone who speaks several languages, has worked on machine translation, and also used to live in Korea, I think this app is disappointing. The most obnoxious issue I’ve had is that I’m rarely still logged in and the app clearly has loading times that are egregiously slow for a mobile app. Compare this to something like Pleco for mandarin and it’s even more obvious. There should be an option to disable some features that require internet connection. Also, the UI is designed in a way that I can’t easily tell which direction (english to korean or korean to english) I’m even trying to translate in. The times it has worked in the ideal way, I did get pretty good results in terms of definitions and examples. Although, I think the examples need curating because they often aren’t very diverse. The desktop site at least has far better usability in my opinion
Inaccurate translations
User interface has changed and the translations are wrong or poorly explained.
Poorly handled migration
It seems that there is a new version and an old version of the site and app. The new version has a blue layout and looks slightly more modern. Both the old and new versions are accessible on desktop, confusingly enough, but the mobile app is on the new version. The frustration comes in the fact that the new version requires you to migrate your word book from the old version. This is apparently an action manually triggered by the user via a Start button, according to the blogpost. However, no where in sight do I see this supposed Start button. I feel like my account is in this weird limbo where I shouldn't add new words to my word lists, and I can't access my old word lists on mobile. Moreover, the new version on desktop is basically the mobile app layout but stretched out, which makes it look awkward and wastes space on a computer screen. Please resolve this word book migration issue and please design the new desktop site to be more optimal for desktop screen sizes.
Used to be great, but not any more
When this app included the Naver translator, as a Korean language student I used it more than any other in my studies. Unfortunately, the translator portion seems to have been cut in favor of Papago translator, which is not even close. The Naver version had a superior user interface and also showed you the source words and possible source words - exactly what you want to assess and learn.
Without the translator, this app does not seem much better than any other dictionary. In fact, I’ve ended up deleting it because I no longer use it, nor am I finding Papago translator very useful.
Hopefully Naver will reconsider and restore what was the hands-down best Korean translation app available.
Without the translator, this app does not seem much better than any other dictionary. In fact, I’ve ended up deleting it because I no longer use it, nor am I finding Papago translator very useful.
Hopefully Naver will reconsider and restore what was the hands-down best Korean translation app available.
Becoming Bloated
Please let me turn off the annoying TTMIK video. I like defaulting to the Korean Learners dictionary, but it is irritatingly bloated with media now. Naver is a great dictionary, but the app keeps adding more and more bloat. Sometimes it’s best just to stop (or just give people the option to disable display sections)
앱이 전체적으로 너무 느려졌어요
특히 음성듣기 할때 렉 많이걸림...
Sentiment summary
50%
Positive (4-5★)
11%
Neutral (3★)
39%
Negative (1-2★)