Review Insights · App Store
Naver Papago - AI Translator
NAVER Corp. · 3,419 ratings · ★ 4.7
4.7
★★★★★
3,419 ratings
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Top complaints - extracted from 34 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"translate"
10 negative reviews mention this · 29% of all complaints
★★★★★ "Don’t like image translated. I love the app but I don’t like that the translated text is in a separate box and not on the actual image. It makes it really hard to understand." - ahojkris
2
"korean"
9 negative reviews mention this · 26% of all complaints
★★★★★ "ts pmo. study camera only wanna do korean pmo" - kittenjammy
3
"translation"
8 negative reviews mention this · 24% of all complaints
★★★★★ "Fail. App fails to properly load and start listening. Consistently fails to pick up the and understand the first two syllables in a translation and cuts off translation while in the middle of speaking. Complete and utter trash." - Canons n Macs
4
"english"
8 negative reviews mention this · 24% of all complaints
★★★★★ "Buggy Study Mode. When I tried to use study mode, I’m always stuck with Korean on either input or output. I wanted to translate Japanese to English but it only lets me do Korean to English, Japanese to Korean, etc. No matter what I do, one of them is Korean." - Pan P 2
5
"google"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Study camera does not work. App keeps trying to translate to or from Korean. Better to use Google translate to translate Japanese to English" - Penny Salem
6
"japanese"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Buggy Study Mode. When I tried to use study mode, I’m always stuck with Korean on either input or output. I wanted to translate Japanese to English but it only lets me do Korean to English, Japanese to Korean, etc. No matter what I do, one of them is Korean." - Pan P 2
7
"japanese english"
4 negative reviews mention this · 12% of all complaints
8
"better"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Study camera does not work. App keeps trying to translate to or from Korean. Better to use Google translate to translate Japanese to English" - Penny Salem
9
"google translate"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Study camera does not work. App keeps trying to translate to or from Korean. Better to use Google translate to translate Japanese to English" - Penny Salem
10
"translations"
4 negative reviews mention this · 12% of all complaints
★★★★★ "This app is horrible at making accurate translations. It doesn’t consider the context of the inputted words as a whole and resorts to outputting a literal translation which often results in something that makes little sense. You’re better off using Chat-GPT." - Gnomanon
11
"wrong"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Review. I cannot speak for anyone else, but I speak fluent German and so I gave this a test. It’s ability to translate English to German is the worst of any app I have seen online at any time. It isn’t even close to providing with even the most bas…" - Billy_Blitz01
📋 All 34 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
한국어 원어민을 위한 로마자 표기 끄기 옵션이 필요함
저는 한국어 원어민입니다. 파파고를 태국어 또는 영어 인터페이스로 설정해서 사용하고 있는데, 한국어를 입력하면 자동으로 로마자 표기가 함께 표시됩니다.
한국어를 완전히 읽고 쓸 수 있는 사용자에게는 이 기능이 전혀 필요하지 않으며, 오히려 화면이 지저분해 보여서 불편합니다. 앱 언어를 한국어로 설정했을 때는 로마자 표기가 나타나지 않는 걸 보면, 인터페이스 언어에 따라 자동으로 활성화되는 것 같습니다.
한국어를 모르는 사용자에게는 유용한 기능일 수 있지만, 원어민 사용자에게는 선택 사항이 되어야 한다고 생각합니다. 로마자 표기를 켜고 끌 수 있는 설정 옵션을 추가해 주시면 정말 감사하겠습니다
한국어를 완전히 읽고 쓸 수 있는 사용자에게는 이 기능이 전혀 필요하지 않으며, 오히려 화면이 지저분해 보여서 불편합니다. 앱 언어를 한국어로 설정했을 때는 로마자 표기가 나타나지 않는 걸 보면, 인터페이스 언어에 따라 자동으로 활성화되는 것 같습니다.
한국어를 모르는 사용자에게는 유용한 기능일 수 있지만, 원어민 사용자에게는 선택 사항이 되어야 한다고 생각합니다. 로마자 표기를 켜고 끌 수 있는 설정 옵션을 추가해 주시면 정말 감사하겠습니다
ts pmo
study camera only wanna do korean pmo
Don’t like image translated
I love the app but I don’t like that the translated text is in a separate box and not on the actual image. It makes it really hard to understand.
Worst!!
Take down the app right now. Went to South Korea depending on this app. Made my life miserable. Stupid app!
번역 멀리서 되지도 않는데 누가 씀?
가까이서 해도 이상하게 되고 멀리서 하면 아예 안되는데 어케쓰란거냐..
Worst log in ever
Worst log in ever
Fail
App fails to properly load and start listening. Consistently fails to pick up the and understand the first two syllables in a translation and cuts off translation while in the middle of speaking. Complete and utter trash.
Buggy Study Mode
When I tried to use study mode, I’m always stuck with Korean on either input or output. I wanted to translate Japanese to English but it only lets me do Korean to English, Japanese to Korean, etc. No matter what I do, one of them is Korean.
Study camera does not work
App keeps trying to translate to or from Korean. Better to use Google translate to translate Japanese to English
Bring back the previous version!
Omg what have you done? We use these for school and quick conversations. How do you expect us to select multiple texts in a conversation when we’re trying to translate a whole page.
It’s just wonky. New update not needed.
We needed more accurate translation
It’s just wonky. New update not needed.
We needed more accurate translation
This app is horrible at making accurate translations
It doesn’t consider the context of the inputted words as a whole and resorts to outputting a literal translation which often results in something that makes little sense. You’re better off using Chat-GPT.
Review
I cannot speak for anyone else, but I speak fluent German and so I gave this a test. It’s ability to translate English to German is the worst of any app I have seen online at any time. It isn’t even close to providing with even the most basic kind of translation. I have no idea how this is even possible. It’s complete gibberish and I’m using speech to text right now to write this review so I know there’s nothing wrong with my microphone. Try again, whoever developed this app.
“smart” AI gives the wrong answer
I barely speak any Korean but I speak enough to know that when I try to look up a word to check spelling it fully gives me the wrong word. Papago is no longer trustworthy.
Continues to crash with iOS 17
One star delegate app crashes with iOS. 17
Devolved to trash
This app began as mediocre & with subsequent updates (linked to desires to steal & own one’s private conversations) has become completely worthless
it is so bad
When it become a ai translator , the recognition is so bad of Chinese and english. It is so bad
Edu Translation only for Korean?
The Edu tab only works for translating into or to Korean from the other supporting languages. Any attempt to make it Japanese to English or vice versa introduces Korean as a source or as the output. I can’t find a way to fix this and I made an account to use the app. Seems like a bug but no one is talking about it in the reviews.
This app is the worst!!! 🤦🏻♀️
I just tested out their speak-to-translate, and it said a WHOLE bunch of random stuff that isn’t near what I said!!!!!! 😫
Use Google Translate
Highly recommend Google translate. It instantly worked better. This app did not work well in Japan.
Translation are so wrong
About half of the translations are wrong
Papago
Not working, stuck on Korean wanted Japanese to english can’t use like it is now
Incorrect translations
Google is better, it differenciates the differet meanings for saying hello in korean. For example when You say hello google says 안녀하새요, when you say hi it says 안녕, showing formal and informal, but when u put in hey, hi, or hello in here, they all say 안녕하새요. It also mixes both informal and formal words and doesnt tell u which is which, it gave me a formal form of bye then gave me a simple form of another. The translations are so wrong and im not even fluent, it adds so many unecessary words to the definition
Nice concept and app but
It’s only friendly with Korean language. “Web translation” sounds great but doesn’t work at all.
Terrible
Really hard to express how truly buggy this app is. :(
번역 좆같이 되네
아니 애초에 다른 문장이 만들어진다니깐?
Not a reliable app often don’t recognize voice and cut off conversation to a few words only
Bad
장난해요?ᩚ
번역이 안되고 앱에 문제가 있다 하잖아요
Cannot translate picture that are too large anymore
As of October 4th 2022, after an update, I can’t translate pictures that are too large. Previously I was able to simply zoom out.
小葵花妈妈再也不用担心孩子看不懂英文书了
直接打开pdf书籍翻译这个功能很棒，但是翻译准确度很低哎，糟糕，希望改进求求了。
couldn’t use
Currently in Japan right now and every time I tried to scan an image for translation I can’t select japan to English. It keeps changing it to Korean. My app it’s updated as well not sure why it’s doing that. Just use google translate
It was great until…
The app was great , but now they add Ads in the app and disturb the use of it 👎🏼
Decline in Quality
When I first got this app, I was thrilled because the camera translations were so much smoother and made so much more sense than Google Translate’s. Unfortunately, the translations have been steadily declining in accuracy and quality over the last year or so, to the point where they don’t make any sense. I don’t know if they’re implementing a new AI tool or what, but its functionality is a shadow of what it was.
Bug
I usually really like this app, but lately there has been this bug where it changes one of the languages to English every time I try to translate something. I really hope it will get fixed soon!
Arabia language
It’s a great app but unfortunately Arabic language is not included which is a shame
That’s why I am rating it 2 stars
It’s should be included and I hope it will be soon thank you
That’s why I am rating it 2 stars
It’s should be included and I hope it will be soon thank you
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)