Review Insights · App Store
NBA Collect by Topps®
The Topps Company, Inc. · 387 ratings · ★ 4.2
4.2
★★★★★
387 ratings
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Top complaints - extracted from 39 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"topps"
12 negative reviews mention this · 31% of all complaints
★★★★★ "Cash grab. Everything in these topps card apps is designed to try to get you spend as much money as they can. Contests aren’t even fun because the cards you pay for score so many more points than the free ones you can pull out of packs. Oh and hav…" - Epirk03
2
"money"
12 negative reviews mention this · 31% of all complaints
★★★★★ "Cash grab. Everything in these topps card apps is designed to try to get you spend as much money as they can. Contests aren’t even fun because the cards you pay for score so many more points than the free ones you can pull out of packs. Oh and hav…" - Epirk03
3
"cards"
10 negative reviews mention this · 26% of all complaints
★★★★★ "Cash grab. Everything in these topps card apps is designed to try to get you spend as much money as they can. Contests aren’t even fun because the cards you pay for score so many more points than the free ones you can pull out of packs. Oh and hav…" - Epirk03
4
"card"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Cash grab. Everything in these topps card apps is designed to try to get you spend as much money as they can. Contests aren’t even fun because the cards you pay for score so many more points than the free ones you can pull out of packs. Oh and hav…" - Epirk03
5
"packs"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Cash grab. Everything in these topps card apps is designed to try to get you spend as much money as they can. Contests aren’t even fun because the cards you pay for score so many more points than the free ones you can pull out of packs. Oh and hav…" - Epirk03
6
"these"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Cash grab. Everything in these topps card apps is designed to try to get you spend as much money as they can. Contests aren’t even fun because the cards you pay for score so many more points than the free ones you can pull out of packs. Oh and hav…" - Epirk03
7
"spend"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Cash grab. Everything in these topps card apps is designed to try to get you spend as much money as they can. Contests aren’t even fun because the cards you pay for score so many more points than the free ones you can pull out of packs. Oh and hav…" - Epirk03
8
"game"
6 negative reviews mention this · 15% of all complaints
★★★★★ "DO NOT GET EVER. They really should change the name to topps collect duplicates. Doesn’t matter how many packs u rip. Ur gonna pull the same guys over and over again. I tried to collect the new play in set. So I bought 20 packs using my in game currency. Ea…" - BigZ1048
9
"know"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Arbitrarily throws you out and takes your cards away and you start back at zero. Sucks as an app. Don’t know how I let myself get wrapped up in this mess of an app. App threw me out and made me log back in and when I did, back at zero. I kept telling myself this would happen and now it has, f’in sucks. Not another dime." - Umbkm
10
"trade"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Bad trading system. The trading needs to be fixed. Why do we have to pay to trade? I use to play topps hunt and trading is really why I played. But now I stopped playing because I can’t just trade. I don’t know why it’s like this way now but I miss the old way" - Fun but needs a little help
11
"spend money"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Didn’t live up to the hype. One of Topps most boring apps. Unless you spend a ton of money you won’t enjoy it. Contests are rigged in favor of whoever spends the most money, and even if you spend money the card quality is lacking. You never pull anything worth writing…" - Just a memory 25
12
"pack"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Cash grab. Everything in these topps card apps is designed to try to get you spend as much money as they can. Contests aren’t even fun because the cards you pay for score so many more points than the free ones you can pull out of packs. Oh and hav…" - Epirk03
📋 All 39 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Cash grab
Everything in these topps card apps is designed to try to get you spend as much money as they can.
Contests aren’t even fun because the cards you pay for score so many more points than the free ones you can pull out of packs.
Oh and have fun catching up with the 10 packs worth of free coins they give you every day
Contests aren’t even fun because the cards you pay for score so many more points than the free ones you can pull out of packs.
Oh and have fun catching up with the 10 packs worth of free coins they give you every day
DO NOT GET EVER
They really should change the name to topps collect duplicates. Doesn’t matter how many packs u rip. Ur gonna pull the same guys over and over again. I tried to collect the new play in set. So I bought 20 packs using my in game currency. Each pack was 5k and has only 1 card from the set. Rest was filler. So ur basically paying 5k per card to complete this set. But then out of the 20 packs I ripped (100k total spent in game currency), I pulled 7 of the same guy! But the dupes don’t stop there. I pulled 6 of another, 3 of another, and 4 of the last guy. So long rant over, I spent 100k game coins to pull 4 guys 3+ times each! Forget this app. I’d rather get a colonoscopy.
Arbitrarily throws you out and takes your cards away and you start back at zero. Sucks as an app
Don’t know how I let myself get wrapped up in this mess of an app. App threw me out and made me log back in and when I did, back at zero. I kept telling myself this would happen and now it has, f’in sucks. Not another dime.
Rip off per usual
Just like in Topps Bunt Baseball, the odds per pack mean nothing. I just opened 74 packs of a signature pack, 1:15 odds of a super rare signature. Out of 74 packs I got one super rare card.
For whoever is using this to score big on a hobby box/case.
Don’t do it. I’ve spent enough and more to just buy a hobby box out right and still haven’t hit a redemption. While you see one person hitting MULTIPLE redemptions. Your chances are slim. Most people who hit this are whales or people overseas who can’t even redeem it. Save yourself the headache and buy the hobby box yourself. Making us gamble on digital garbage when physical is far more superior. I’m going to quit this app before it tries to steal anymore of my money.
Lost my whole collection
I was playing for awhile spend a lot of money on this app signed up knowing I’ll probably delete it for space come back and all my cards were wiped clean hundreds of dollars wasted
Bots
After a federal investigation, how many of these card holders will turn out to be corporate bots?
Scam alert
They make you buy orange cards for a specific contest. After everyone purchases these expensive cards, they discontinued the contest without warning. Pathetic, lazy scam. 6 weeks of this non sense is enough. Deleted this junk.
Impressively awful
Not even a little fun. Overpriced and beyond boring. Yawn.
Not enjoyable
Seems kinda short sighted for the NBA to be associated with a sketchy gambling app. Oh well, this app is awful.
Rough
Not fun and not much to do. Wish this game would have been fun.
Needs some work
Update after player for a while now. The trade ratings need to go! One bad review on a good trade makes people not want to trade with you!!!! Get rid of it! or is this just another money grab? I won’t be buying anything anymore till this issues are fixed Declan!
They are off to a decent start. But the lack of events and trade bot options need updated! As only one pack is listed! Fix those items and the game will be as good if not better than bunt!
They are off to a decent start. But the lack of events and trade bot options need updated! As only one pack is listed! Fix those items and the game will be as good if not better than bunt!
DJ
It deleted all of my stuff so don’t get it
Big reach
Terrible approach of how to ruin another Topps app
Didn’t live up to the hype
One of Topps most boring apps. Unless you spend a ton of money you won’t enjoy it. Contests are rigged in favor of whoever spends the most money, and even if you spend money the card quality is lacking. You never pull anything worth writing home about and the coin packs are trash. Oh, watch out for the scammers! The app is infested with people sending horrible trades in hopes of robbing you for the few mediocre cards you have.
No value
Error message, error message, paywall. Error message, error message, paywall. A little effort would have gone a long ways.
Can’t even play
I tried to sign up with my account, but it said I couldn’t and when I try to login, I didn’t have an account so this game is just a scam
Boring
What a horrible roll out. This can’t be your best effort Topps.
Won’t allow a sign in on existing account… just wants your info to sell
I have multiple Topps apps, but this is a DISASTER! I was concerned about Fanatics ruining the Topps apps, and now it’s confirmed. Don’t even bother. If I could give negative stars I would
Overpriced junk
So you have to pay real money to trade fake pictures of real cards? And you charge ridiculous prices for these packs on top of it? This cannot be real. Find a different hobby.
Unable to log in
I’m unable to log in thru Facebook. I keep getting an error message and when I contact support they say they can’t verify my account. If I can’t login, how can it be verified???????
Pointless App
App is not very exciting, super confusing when it comes to trading a collecting cards and utterly pointless. This are virtual cards that do nothing and you can’t even ever print them like in Topps Total Football. Don’t waste your time and definitely don’t waste your money on this garbage app.
Topps has been horrible for the NBA license.
Topps has been horrible for the NBA license.
Meh
It’s fine but it will not stop crashing and glitching, plus odds are horrible unless you spend money, kinda a scam
Not fun
You couldn’t even be bothered to make launch week fun? Who’s even in charge of these topps apps anymore? What an embarrassment
Waste of time
It’s a card trading app that makes it a pain to trade. You have to spend money or get someone to give you something before you can trade. Complete waste of time. Would give it zero stars if I could!
Fix Facebook Login On IOS (IPAD & IPHONE Get Bad Request Error No Matter How Many Times I Redownload
Fix Facebook Login On IOS (IPAD & IPHONE Get Bad Request Error No Matter How Many Times I Redownload App In Culmination With Signing In And Out Of Facebook Multiple Times.
Can’t trade without paying $5
Must spend $4.99+ to be able to trade. Why would u wanna spend $5 on a game day 1 that I don’t know if it’s even good? I can see it dying because a lot of people won’t give it a try past day 1 due to this (including myself).
Can’t trade or post
In order to trade or post, you have to pay $5. Until that is changed, this app is not worthwhile.
Crashed after 5 seconds
If the apps created under Topps are anything like their customer service, you know it’ll be trash.
App froze 5 seconds after signing up.
2 attempts at force closing leaves me at the Home Screen with 55% content downloaded.
App froze 5 seconds after signing up.
2 attempts at force closing leaves me at the Home Screen with 55% content downloaded.
Pretty Ridiculous
At the end of the day these are virtual cards… If I pay actual money for packs they should come with a guaranteed iconic card at the very least. The prices they charge for something that isn’t physically tangible are ridiculous. I’d honestly rather just save the money and use it on physical cards. then waste 300$ trying to chase legendary cards that i’ll only be able to look at on my cell phone. On top of that if I use the apps coins on a pack then they should at the very least come with one rare insert. I spent 100k coins and got like 3 rares and 1 super rare. That’s ridiculous. This app feels more like a cash grab than anything else.
Glitches
It is really hard to deal with the glitches in this app. When crafting, halt the time the cards you select for crafting disappear when you go to craft. Then you have to start over. It is frustrating and happens way too often.
There also needs to be the ability to craft 20 green cards. Like there is with the white cards.
I have 400 white base and 14000 green base.
Borderline 1 star.
There also needs to be the ability to craft 20 green cards. Like there is with the white cards.
I have 400 white base and 14000 green base.
Borderline 1 star.
Don’t understand
I don’t really understand. I don’t really know how to enter contest for like Hobby boxes etc I don’t get it.
Horrible stability
It seems like the app will freeze my screen every 10 minutes and crash, if not sooner. this is such an annoying problem that needs to be fixed urgently. Other than that the app is great, pack odds could have slightly better odds, but it’s not that bad
Bad trading system
The trading needs to be fixed. Why do we have to pay to trade? I use to play topps hunt and trading is really why I played. But now I stopped playing because I can’t just trade. I don’t know why it’s like this way now but I miss the old way
Freezes your phone
Whenever I open the app and check through my stuff within the app, I randomly have my screen frozen. Has happened multiple times already. Whenever I open other apps on my phone everything is normal no freezing at all but with this app it happens almost every single time. FIX IT.
Money Grab
Topps leaves very small chance for free to play players to hit limited cards. They’ve quickly come out of the gate focusing only on those that buy diamonds and bundles. Smh Topps. S. M. H.
Freezing
It would be fun to play if it didn’t constantly freeze. You’ll be setting your lineup and it freezes. So frustrating that I just stop playing.
Money money money
The only thing they know how to do, post new sets to ask for money and repeat the same two contests for weeks. Theres no creative thought process behind this app besides capitalizing on how they can get the most money out of you. There needs to be major changes
Need a way to get more coins
Out of coins. Paid for some packs but the micro transactions for what you get aren’t worth it. I find myself spending less time in the game because it’s impossible to get enough coins.
Sentiment summary
80%
Positive (4-5★)
4%
Neutral (3★)
16%
Negative (1-2★)