Review Insights · App Store
NBA Infinite - PvP Basketball
Level Infinite · 4,917 ratings · ★ 4.5
4.5
★★★★★
4,917 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
21 negative reviews mention this · 70% of all complaints
★★★★★ "Spent $2,700 and lost my trust. I spent over $2,700 supporting this game because I genuinely enjoyed it. Then the developers completely overhauled the game, changing the value and purpose of many purchases I'd already made. On top of that, I purchased 200,000 gems after w…" - InfiniteGOAT
2
"play"
8 negative reviews mention this · 27% of all complaints
★★★★★ "Spent $2,700 and lost my trust. I spent over $2,700 supporting this game because I genuinely enjoyed it. Then the developers completely overhauled the game, changing the value and purpose of many purchases I'd already made. On top of that, I purchased 200,000 gems after w…" - InfiniteGOAT
3
"players"
7 negative reviews mention this · 23% of all complaints
★★★★★ "Spent $2,700 and lost my trust. I spent over $2,700 supporting this game because I genuinely enjoyed it. Then the developers completely overhauled the game, changing the value and purpose of many purchases I'd already made. On top of that, I purchased 200,000 gems after w…" - InfiniteGOAT
4
"infinite"
5 negative reviews mention this · 17% of all complaints
★★★★★ "Spent $2,700 and lost my trust. I spent over $2,700 supporting this game because I genuinely enjoyed it. Then the developers completely overhauled the game, changing the value and purpose of many purchases I'd already made. On top of that, I purchased 200,000 gems after w…" - InfiniteGOAT
5
"player"
5 negative reviews mention this · 17% of all complaints
★★★★★ "Spent $2,700 and lost my trust. I spent over $2,700 supporting this game because I genuinely enjoyed it. Then the developers completely overhauled the game, changing the value and purpose of many purchases I'd already made. On top of that, I purchased 200,000 gems after w…" - InfiniteGOAT
6
"account"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Lost My Account. I started this game when it first released when I logged in 2 months ago I had been logged out and couldn’t re login," - Iejkrkfifndjdkjdhdjd
7
"playing"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Bad. My grandma had a seizure while playing she lost my ranked match she is still on the floor and I started kicking her for losing the match" - Kit support
8
"update"
4 negative reviews mention this · 13% of all complaints
★★★★★ "It deleted my account. Update it so it not delete accounts" - Hirfhummbffjikj
9
"trash"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Trash ahh game. The lag is horrible and not only that it makes me lose games after I’ve won them" - Java298
10
"game play"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Free. I like how the game play and there are not levels" - Zantheman72
11
"load"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Not letting me load in. I redownload this app and it still said that why network isn’t working when my wifi is fine. Idk if it’s a bug but it needs to be fixed" - Kj Frmr
12
"lost"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Spent $2,700 and lost my trust. I spent over $2,700 supporting this game because I genuinely enjoyed it. Then the developers completely overhauled the game, changing the value and purpose of many purchases I'd already made. On top of that, I purchased 200,000 gems after w…" - InfiniteGOAT
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Spent $2,700 and lost my trust
I spent over $2,700 supporting this game because I genuinely enjoyed it. Then the developers completely overhauled the game, changing the value and purpose of many purchases I'd already made. On top of that, I purchased 200,000 gems after what I believed was a misleading store description, only to find they couldn't be used as I reasonably expected. When I contacted customer support immediately, they refused to provide a refund or any meaningful resolution.
My experience has left me feeling completely taken advantage of as a paying customer. I no longer trust this company to treat players fairly or stand behind the way their in-game purchases are presented. If you're considering spending money on NBA Infinite, I'd strongly recommend thinking twice and being extremely careful before making any purchases.
My experience has left me feeling completely taken advantage of as a paying customer. I no longer trust this company to treat players fairly or stand behind the way their in-game purchases are presented. If you're considering spending money on NBA Infinite, I'd strongly recommend thinking twice and being extremely careful before making any purchases.
Please read
So many ads you have to buy stuff to get the whole game I would not recommend this game
It crashed an not doing anything now
Please help
Lost My Account
I started this game when it first released when I logged in 2 months ago I had been logged out and couldn’t re login,
Don’t download so stupid
If your a kid and you don’t have an account it makes you make an account and I’m a kid soooooooooooo stupidddddddddddd
Bad
My grandma had a seizure while playing she lost my ranked match she is still on the floor and I started kicking her for losing the match
Missing all players
I’m missing all my player still have my diamonds and money but no players why
It deleted my account
Update it so it not delete accounts
Trash ahh game
The lag is horrible and not only that it makes me lose games after I’ve won them
I have an issue
I cant play with a good server so even when my internet or wifi is good and even if i use some premium vpn i cant play with good ms please help me with this i really enjoy this game
Worst game ever
It was a one star because I couldn’t play it when I downloaded the game
Free
I like how the game play and there are not levels
New ai
Hi, loyal player since 2023 here. Ans I js want to say, I love tye new update and all the changes, it’s really the best version of this game and it greatly improved with everything….but… the new ai is challenging. Not that thats bad, but I look forward to to the ai when I’m having a hard time in ranked and now they’re tougher than the real players themselves. So please go back to the ai before
To long too get in the game
My first time playing this game was fun but it took to long to get in the game
Trash servers
Despite having good internet connection it constantly boots me and says poor connection
Trash
Trash how do an nba player miss a wide open layup and dribble mechanics trash asf fix the game!
Bad
I fully max out the curry and still shoot wide open 3 and missed, and yet someone shoot a contest 3 with d’Angelo Russell and makes it, tell me how that makes sense.
NBA infinite
Worst basketball ever before they made the game Chinese it just to be so good but after they change the server and moved then to Asia and sometimes the game does not work is super slow and you can’t play at all
Loading
I been waiting for the game to let me play but it won’t load in
Very unbalanced game
Game has very bad balance and it ruins experience i mean stats for players buy/sell system is so bad because of selling player you lose so much… but this is not the worst maybe developers has never seen playing style of this players its like they are fan of wemby he can shoot good 3 pointers compared to joker isnt it funny? And many more such things gladly giving 1 start they focusing more graphics and some no needed stuff even game is very unresponsive sometimes and bad ms no matter how good connection you have. The last thing is that in this game there is no defense anymore its trash but if you do all the skills you get wide open you cant shoot its like air ball how is that ? What did you do to game hopefully next updates will fix that or this game will sink i guarantee you guys its about time.
Booty game
Immediately deleted because you scam people and make them think that oh, this is just like 2k mobile and you don’t have to sign in. WRONG. Every time it says SIGNED IN SUCCESSFULLY!!! But then the next time I play it crashes and I have to sign in again and the cycle just continues would highly recommend not getting this game it’s pure 🍑
Why update
So let all old players lose all there stuff and call it a good game
Not letting me load in
I redownload this app and it still said that why network isn’t working when my wifi is fine. Idk if it’s a bug but it needs to be fixed
Load
It takes 90 trillion thousand years just to load bro you need to fix that I’ve been I’ve been watching King Samalot for like a hour and guess what it still haven’t loaded what the Heck
NBA infinite
This game is good but man to upgrade your players you need to much money add more ways to make money
Login issue
Hello,
I’m having an issue logging into my account on NBA Infinite.
I normally log in using Facebook, but now when I log in, it puts me into a new account with none of my players, progress, or friends. It shows my old name, but everything is reset like I’m a new player.
However, when I search my username in the game, my real account still exists.
It seems like my Facebook login is connected to the wrong account.
Here is my information:
Username: RR•Mikekid
• Login method: Facebook
• Issue: Logged into a new account instead of my original one
Can you please help relink my Facebook to my original account?
Thank you.
I’m having an issue logging into my account on NBA Infinite.
I normally log in using Facebook, but now when I log in, it puts me into a new account with none of my players, progress, or friends. It shows my old name, but everything is reset like I’m a new player.
However, when I search my username in the game, my real account still exists.
It seems like my Facebook login is connected to the wrong account.
Here is my information:
Username: RR•Mikekid
• Login method: Facebook
• Issue: Logged into a new account instead of my original one
Can you please help relink my Facebook to my original account?
Thank you.
NBA infinite
Great game 🫶🏾
Terrible matchmaking
Overall great game very fun to to play but the matchmaking is terrible on dynasty ranked, you either get people who are leagues below you or people leagues above you.
What’s wrong with the server
I love this game but what’s wrong with the server it keeps kicking me out
Nothing but bots
Love the new update they recently put in.But now the question is, why am I mostly playing against/with bots each rank game I play. It’s making it too easy to climb and annoying that I have to do everything for the team to win because of it.
Sentiment summary
87%
Positive (4-5★)
3%
Neutral (3★)
10%
Negative (1-2★)