Review Insights · App Store
NDI Camera: Easy Streaming
NewTek · 186 ratings · ★ 3.1
3.1
★★★★★
186 ratings
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Top complaints - extracted from 51 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
16 negative reviews mention this · 31% of all complaints
★★★★★ "Something has changed.. I used this a year ago and had consistent video streaming over NDI. Over the last 2-3 months, I can’t use it. Very fidgety and no strong signal for more than a few seconds. Tried this on iPhone 17 Pro and iPad Air 13” both of which worked …" - Troyferg
2
"iphone"
12 negative reviews mention this · 24% of all complaints
★★★★★ "Something has changed.. I used this a year ago and had consistent video streaming over NDI. Over the last 2-3 months, I can’t use it. Very fidgety and no strong signal for more than a few seconds. Tried this on iPhone 17 Pro and iPad Air 13” both of which worked …" - Troyferg
3
"update"
11 negative reviews mention this · 22% of all complaints
★★★★★ "New update missed the mark. This app used to be fantastic, but the new UI removed some of this app’s best features- namely, the ability to quickly toggle between the front and back camera with one button click, and the ability to pause the stream. In version 2, you c…" - Elliott Hofferth
4
"camera"
10 negative reviews mention this · 20% of all complaints
★★★★★ "New update missed the mark. This app used to be fantastic, but the new UI removed some of this app’s best features- namely, the ability to quickly toggle between the front and back camera with one button click, and the ability to pause the stream. In version 2, you c…" - Elliott Hofferth
5
"video"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Something has changed.. I used this a year ago and had consistent video streaming over NDI. Over the last 2-3 months, I can’t use it. Very fidgety and no strong signal for more than a few seconds. Tried this on iPhone 17 Pro and iPad Air 13” both of which worked …" - Troyferg
6
"streaming"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Something has changed.. I used this a year ago and had consistent video streaming over NDI. Over the last 2-3 months, I can’t use it. Very fidgety and no strong signal for more than a few seconds. Tried this on iPhone 17 Pro and iPad Air 13” both of which worked …" - Troyferg
7
"doesn"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Very useful and easy but Recent update needs work. Like many mentioned this is a very useful and flexible app. We use it for our church live production but the recent update makes the app crash 3 times a day and the app never would crash. I have tried to reinstall things but I honestly like…" - Mike churchjjp
8
"refund"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Request to REFUND. It has big problem with using for me. When I tried to use this app for streaming before it was not work goodly. Connection wasn’t stable. Especially, This app just only can use Wi-Fi I coulnd’t using through desk top situation Please refund…" - jk woong
9
"does"
8 negative reviews mention this · 16% of all complaints
★★★★★ "Very useful and easy but Recent update needs work. Like many mentioned this is a very useful and flexible app. We use it for our church live production but the recent update makes the app crash 3 times a day and the app never would crash. I have tried to reinstall things but I honestly like…" - Mike churchjjp
10
"waste"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Cannot use. Waste of money. Cannot use. Ndi tools sees black screen and no virtual input devices. Total waste on money" - Kolman08
11
"crashes"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Broken on 26.0.1. Been a minute since I opened the app. Today it crashes immediately. I’m on iPhone 17pro. I’ll update my review to five stars once working again." - Joemthrfkncurtis
12
"cannot"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Cannot use. Waste of money. Cannot use. Ndi tools sees black screen and no virtual input devices. Total waste on money" - Kolman08
📋 All 51 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Something has changed.
I used this a year ago and had consistent video streaming over NDI. Over the last 2-3 months, I can’t use it. Very fidgety and no strong signal for more than a few seconds. Tried this on iPhone 17 Pro and iPad Air 13” both of which worked well a year ago.
No Video
App won’t send video. Just sends a black screen…
Cannot use. Waste of money
Cannot use. Ndi tools sees black screen and no virtual input devices. Total waste on money
Flipping all external devices horizontally!
Every capture device I plug in results in horizontally mirrored video, making it functionally useless for my use case.
Interestingly this only affects the iPad display, the actual output is fine. But trying to monitor is EXTREMELY disorienting.
Interestingly this only affects the iPad display, the actual output is fine. But trying to monitor is EXTREMELY disorienting.
Broken on 26.0.1
Been a minute since I opened the app. Today it crashes immediately. I’m on iPhone 17pro. I’ll update my review to five stars once working again.
New update has killed this app
Please fix this app for all iPhone users I’ve used this app for years to stream videos wirelessly and has worked with no problems until this update. The update has killed this app and has made it unusable. Please fix this app.
App Crashes after about an hour of use
Very disappointed. Please restore the old version.
New update crashes app
Worked perfect before last update. Now it crashes after 20-30 minutes.
Crashes After 30 Minutes of Use
The app works well initially, but after about 30 minutes it either minimizes itself or loses focus, causing the stream to stop unexpectedly. It doesn’t fully crash, but something forces it out of the foreground, which makes it unreliable for longer streaming sessions. Based on this experience, I would stay away from NewTek developer products.
Crashes every 30 minutes
I used to love this app, and it worked reliably. But since the most recent update (when the logo changed to purple) it’s been crashing about every 10 to 20 minutes. This is extremely frustrating as I use my phone and two other phones with this app as the three main cameras for my streaming system and now the app freezes then simply quits. It’s intensely frustrating and I’m not sure what to do.
Not worth $
Lots of potential here, but the glitchy video transmission makes it useless… Using on iPhone 15 with UniFi network. Should not be seeing any issues. Needs major bug update.
Grossly overdue for an update
NDI v5? Etc
Lock you at 30fps
It stated on they website that this tool can do 4k at 60 fps, however it lock you at 30 fps regardless of the pixel density you choose. Also there is no way to use a wired connection from you phone to you computer. Real waste of money.
Is not working
Please don’t spend your money in this app is not working, 1 start is too much for this app
Bugs or snake oil?
I purchased this app exclusively because it said that it will transmit video in 4k@60fps. Upon downloading NDI 5, it’s only recognizing video stream in 2k@30fps. On top of that, I can’t record video even in 2k@30fps without SIGNIFICANT lag. The only way to stop the lag is to switch to low bandwidth mode.
I have an iPhone 13 Pro Max, a high-end gaming laptop, and as well as a gigabit fiber optic internet connection. I know my phone is capable of recording 4k footage @ 60fps and that my laptop and internet is more than capable of handling the bandwidth. PLEASE look into this! If I’m paying for an app, I expect it to work as advertised.
I have an iPhone 13 Pro Max, a high-end gaming laptop, and as well as a gigabit fiber optic internet connection. I know my phone is capable of recording 4k footage @ 60fps and that my laptop and internet is more than capable of handling the bandwidth. PLEASE look into this! If I’m paying for an app, I expect it to work as advertised.
NDI Tools 5?
It’s July and NDI 5 is missing? Wow, epic fail
That’s it?!?
This is is way to expensive for the lack of features. Frame rate, resolution, and camera selection should be standard options here. For the cost of this I should at least be able to use all of my phones cameras.
Can I get a refund please?
Can I get a refund please?
Cannot get it working with OBS
Don’t work for me I have it on IPhone 12, and I can only get audio on obs. The screen is blacked out. Then can’t find the obs enabled in the privacy and security setting.
Great use case for an App Store refund feature
Essentially nonexistent configurability. Competing apps allow you to specify your resolution and FPS in advanced settings to tune as needed for your environment. This app has a cryptic 3-way toggle that doesn’t provide much info. Additionally there are serious issues between this app and the OBS NDI plugin causing audio stuttering on all sources if conditions aren’t absolutely lab-perfect. Strongly regret the purchase.
Does not work
I am going ahead to get a webcam.
I want a refund
The app is awful and keeps lagging. I don’t understand why is cost $20 for a app and give them a free test trial first. This felt like a scam.
Latest version won’t retain settings
This app was okay until the latest
release. The release last week broke the little bandwidth dial so badly that we are looking for alternatives. We always use it at the highest setting (1080p), but now every time we launch the app, it reverts to the middle setting (720p), which results in major problems downstream.
release. The release last week broke the little bandwidth dial so badly that we are looking for alternatives. We always use it at the highest setting (1080p), but now every time we launch the app, it reverts to the middle setting (720p), which results in major problems downstream.
Easy? LOL
This app didn’t work and required complex troubleshooting to see what was wrong. Ain’t nobody got time for that!
Poor performance, Not Reliable
Poor Performance for a great Idea, I’m tried it with 260 Mbps down and 29 Mbps up, the app has lag and stuttering to the point that it’s not usable at all, I will not recommend to use this to do any streaming too expensive and it doesn’t deliver what they offer.
You Better buy “Shoot - camera fees” cheap and reliable as the connection is made through your logging cable, I have use it for 2 iPhones as cameras as the same time and works perfect, you will gain so much screen view without being concern about performance issues, highly recommended.
You Better buy “Shoot - camera fees” cheap and reliable as the connection is made through your logging cable, I have use it for 2 iPhones as cameras as the same time and works perfect, you will gain so much screen view without being concern about performance issues, highly recommended.
Don’t buy
I literally just bought this for Streamlabs OBS and it lags really bad. I have solid internet and I stream on a daily basis with a nice PC setup. For the price this product should offer a usb to pc connection. For just straight reliance on wifi I would not recommend buying this. Waste of $20. I want my money back. Like seriously don’t buy. It’s sounds great but the performance is horrible. I have an iPhone 11 Pro as well so the quality should be amazing. Literally like a 2 sec delay compared to my Logitech c922.
Cannot Input Server Address
I have a Mac on the Internet I need to which I wish to send video. The Mac has a real Internet address. I find no way to enter that address into NDIHX Cam. U can do it in NDI Cam, but I don't see any video from that app.
Doesn’t work with Mac
Does not work with Mac as of June 2020. No warnings. Waste of money for Apple users. Company is hard to contact.
Don’t buy
It didn’t work! I had hope that this would help me but nooo! Waste of $10!
No Mac Support
BEWARE!
I spent the whole morning trying everything to get this to work on my Mac, only to find that NewTek does NOT provide the necessary driver (NDI Virtual Input) for Mac!
I had to search in the comments to forum posts to find this out after trying everything!
Don’t waste your time or money if you’re on a Mac!
I spent the whole morning trying everything to get this to work on my Mac, only to find that NewTek does NOT provide the necessary driver (NDI Virtual Input) for Mac!
I had to search in the comments to forum posts to find this out after trying everything!
Don’t waste your time or money if you’re on a Mac!
No IPhone to Mac broadcasting
The NDI tool you need to broadcast from your iPhone to your Mac is the NDI Virtual Input. This tool is currently not available for Mac, so there is no way to broadcast your IPhone cam footage into the Apps you use (Zoom, Teams, Skype etc). It would be nice to know this BEFORE you download the tools and go through all the setup. Useless for IPhone Mac combo.
Does not work with Macs.
Wanted to use this for a Zoom/Skype webcam for my new Mac mini - no go. You can use the NDI Monitor software to see/hear the feed but no way to integrate it into apps like Zoom. I guess if you are a Windows user it may be a good option, but don’t waste your time if you are Mac user.
Horrible
This does not sync to my NDI plug in in OBS. I want a refund.
Couldn’t get it to sync for streaming
Purchased this based on a recommendation to sync it with OBS and it doesn’t function as instructed. It’s not quite the same as the NDI camera that was available before. Barely any options and no instructions or troubleshooting is available. Got what I needed from iVCam. I’d like a refund.
Not working
I need help
NDI Get it right or get out the game
Tried app on Mac book, windows 7 and win10 wouldn’t work on any of them. A picture came up once and never showed up again.?..GREAT CONCEPT ,,,, please refund... and fix your app.
New update missed the mark
This app used to be fantastic, but the new UI removed some of this app’s best features- namely, the ability to quickly toggle between the front and back camera with one button click, and the ability to pause the stream. In version 2, you could tap the NDI logo at the bottom of the screen. In the current version 3, tapping the lower NDI logo completely cancels the feed and requires I both restart it on the app AND in the software running on the Mac. This was not the case before. Please revert back to the simpler UI and feature set of Version 2. Many of these could be controlled in the settings menu so users can control what experience they need.
Very useful and easy but Recent update needs work
Like many mentioned this is a very useful and flexible app. We use it for our church live production but the recent update makes the app crash 3 times a day and the app never would crash. I have tried to reinstall things but I honestly liked the old layout more. Is there a way to revert?
The newest update doesn’t work with the desktop app. I have uninstalled and reinstalled. What’s going on?
The newest update doesn’t work with the desktop app. I have uninstalled and reinstalled. What’s going on?
Disappointed After Recent Update
I’ve been using the NDI Camera app for a while and it used to work well. However, ever since the most recent update, the app crashes consistently-almost every hour of use. It’s incredibly frustrating, especially since this is a paid app and not some free trial.
What’s worse is that it’s been four months since the update and there’s still no fix. No patches, no communication-nothing. I expected better from the developers. When users are paying for an app, there should be timely maintenance and support. At this point, it’s becoming unusable for any serious or professional work.
What’s worse is that it’s been four months since the update and there’s still no fix. No patches, no communication-nothing. I expected better from the developers. When users are paying for an app, there should be timely maintenance and support. At this point, it’s becoming unusable for any serious or professional work.
New version doesn’t work.
The old version worked better. Full of glitches, one of which causes it turns off during transmission.
Not Worth It
I was hoping this would work, but it constantly froze up.
It works, but it does have latency.
Simple to install and configure. However, it had about 1 second of latency on a iPhone 8 Plus into vMix with wireless router just a few feet away-no other traffic. App bandwidth settings don’t matter.
Resolution is too low
Just I buy this up but the resolution is too low, Please fix the resolution.
Works Well, Lacks Features
99% of the time it works all the time, but that’s not why this review matters. Auto-focus doesn’t lock properly, you can’t switch between various lenses on the front or rear cameras (like, you cannot use your wide angle lenses at all), white balance is a nightmare / non-existent, you can’t lock exposure properly, and updates are very few and far between. ¯\_(ツ)_/¯
Request to REFUND
It has big problem with using for me.
When I tried to use this app for streaming before it was not work goodly. Connection wasn’t stable.
Especially, This app just only can use Wi-Fi
I coulnd’t using through desk top situation
Please refund for me
When I tried to use this app for streaming before it was not work goodly. Connection wasn’t stable.
Especially, This app just only can use Wi-Fi
I coulnd’t using through desk top situation
Please refund for me
Badly needs support for switching between the various iPhone cameras
The app streams very smoothly - as usual, NDI is a fricking great protocol.
Unfortunately, *besides* the quality of the actual streaming, everything else is terrible. UI is very basic, basically no features. To be frank, that’s not a huge deal, to me; the point is the streaming, and it does that well.
The one really, really serious issue, is that I can’t control which of the three cameras (wide-angle, normal, telephoto) the app uses on my iPad or iPhone. As far as I can tell, you’re stuck on the normal camera, period, until they update with more options.
Unfortunately, *besides* the quality of the actual streaming, everything else is terrible. UI is very basic, basically no features. To be frank, that’s not a huge deal, to me; the point is the streaming, and it does that well.
The one really, really serious issue, is that I can’t control which of the three cameras (wide-angle, normal, telephoto) the app uses on my iPad or iPhone. As far as I can tell, you’re stuck on the normal camera, period, until they update with more options.
Video is lagging
It keeps buffering not good for live streaming not worth the 20 dollars if I can get a refund I would have ask for one running on 1gigabyte internet
New update crashes
The new update make the app crash all the time
Didn’t work when actually needed.
Ran all kinds of tests with this app connected to OBS. Never had an issue. Tonight I wanted to use it to add a camera to a livestream. Again, have tested this. Refused to work and there was no way to know why.
Not ready for Mac streaming
The camera app for iPhone is fine, since it controls the internal camera. But there’s a utility missing from the Mac tools package that is included in Windows: NDI Virtual Input. Without this, you cannot use the camera output in third-party apps like Zoom. So yes, you can stream into your MacBook or other MacOS device, but it’s strictly one way; you can’t output via other apps yet.
unclear and confusing
The app is unclear and confusing with no help or instructions. There's no direction on which of the five macOS downloads need to be installed in order to use the camera app as a video source in e.g. Zoom.
Pretty technological achievements are nice but the usability just isn't there.
Pretty technological achievements are nice but the usability just isn't there.
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Sentiment summary
44%
Positive (4-5★)
19%
Neutral (3★)
38%
Negative (1-2★)