Review Insights · App Store
Netflix
Netflix, Inc. · 6,733,250 ratings · ★ 4.7
4.7
★★★★★
6,733,250 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"netflix"
10 negative reviews mention this · 37% of all complaints
★★★★★ "Stop trying to force me to add an email to my profile. I can’t even use the app because it forces a pop up immediately as you open the app to add an email to personalize your profile. I’m not doing that 😐 Not only that, it keeps requiring a code to use Netflix every week on mobile & on a tv it…" - Eodjsjwjsjdsk
2
"email"
6 negative reviews mention this · 22% of all complaints
★★★★★ "Stop trying to force me to add an email to my profile. I can’t even use the app because it forces a pop up immediately as you open the app to add an email to personalize your profile. I’m not doing that 😐 Not only that, it keeps requiring a code to use Netflix every week on mobile & on a tv it…" - Eodjsjwjsjdsk
3
"account"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Invasion of privacy. Netflix is trying to run itself into the ground with this stupid new personalization update. I’m not adding a second email to my account." - Rults
4
"profile"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Stop trying to force me to add an email to my profile. I can’t even use the app because it forces a pop up immediately as you open the app to add an email to personalize your profile. I’m not doing that 😐 Not only that, it keeps requiring a code to use Netflix every week on mobile & on a tv it…" - Eodjsjwjsjdsk
5
"every"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Stop trying to force me to add an email to my profile. I can’t even use the app because it forces a pop up immediately as you open the app to add an email to personalize your profile. I’m not doing that 😐 Not only that, it keeps requiring a code to use Netflix every week on mobile & on a tv it…" - Eodjsjwjsjdsk
6
"getting"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Ridiculous. Commercials are getting ridiculous! I shouldn’t have to watch adds for something I am already paying for! Impossible to enjoy a raw match without an add every 3 min!!" - mppgrg
7
"update"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Not at Home Error. I am at home, in my household. Your services keep getting worse by the update, just like the rest of them." - Anonymous_User_5487
8
"jackson"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Gross. This app showcases that the king of pop, Michael jackson himself should be behind bars for absolutely no reason. Sickening. Petition to take this down." - Michaeljjack
9
"ridiculous"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Ridiculous. Commercials are getting ridiculous! I shouldn’t have to watch adds for something I am already paying for! Impossible to enjoy a raw match without an add every 3 min!!" - mppgrg
10
"watch"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Ridiculous. Commercials are getting ridiculous! I shouldn’t have to watch adds for something I am already paying for! Impossible to enjoy a raw match without an add every 3 min!!" - mppgrg
11
"already"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Ridiculous. Commercials are getting ridiculous! I shouldn’t have to watch adds for something I am already paying for! Impossible to enjoy a raw match without an add every 3 min!!" - mppgrg
12
"without"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Ridiculous. Commercials are getting ridiculous! I shouldn’t have to watch adds for something I am already paying for! Impossible to enjoy a raw match without an add every 3 min!!" - mppgrg
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Stop trying to force me to add an email to my profile
I can’t even use the app because it forces a pop up immediately as you open the app to add an email to personalize your profile. I’m not doing that 😐 Not only that, it keeps requiring a code to use Netflix every week on mobile & on a tv it requires a code every other day
Virgen river
Que feo Final
Ridiculous
Commercials are getting ridiculous! I shouldn’t have to watch adds for something I am already paying for! Impossible to enjoy a raw match without an add every 3 min!!
demande
Vous devez donner des traductions françaises pour les film et serie
Garbage
Corporate slop!! I’m telling you this is the last straw no more casting what is wrong with u guys genuinely. We can have one thing without yall ruinin it. Just give up like cmon now ur already destroyed the app it’s not even worth anything. Stocks r dropping. I’ll offer like 5 bucks for the company but it’s not even worth that
Not at Home Error
I am at home, in my household. Your services keep getting worse by the update, just like the rest of them.
Most greediest company ever
Greedy
New update
I have my profiles organized certain way , you guys should not make me put an email to every profile. Make it optional
Invasion of privacy
Netflix is trying to run itself into the ground with this stupid new personalization update. I’m not adding a second email to my account.
I loved it until now!
It is ridiculous that now it wants each individual profile to have an email on 1 account. It is a one household account. It’s ridiculous that there is no option to make the pop up go away. So no one can access Netflix until another separate email is given. I’m not having multiple people in one household create multiple emails to be able to access 1 account.
Y’all doin too much
About to cancel my subscription plan. I can’t watch my Netflix on my ipad/phone without having to put my email to watch it when Netflix already has my email. It’s literally absurd, why do y’all need me to put my email to watch it when my email is already literally the account holder.
🙏🏾🙏🏾Please please please leave Gilmore girls on Netflix🙏🏾🙏🏾
Netflix has had many good shows like Jane the virgin and liv & Maddie are we seeing a pattern here? They take off all the good shows that people actually love to add more stuff that most of us don’t even watch. Gilmore girls is on of the most rewatched shows on Netflix so why remove it? Every fall people are rewatching it every winter people are rewatching it and honestly some of us watch it year-around. Taking away stars hollow should be considered a crime please leave Gilmore girls 😭☕️ on Netflix!!!
Down the hole
It’s been getting bad but only gets worse. Now it’s mandatory to have emails and full names for each profile you make. I cannot think of a reason for this other than collecting as much data as they possibly can. If it is my account I should be able to make as many profiles for whatever reason I want. The prices for the subscription just keep going up and up and the service goes down and down. I have had a Netflix subscription since they delivered DvDs in the mail, but I don’t see them returning to their former glory.
YOU ARE WASTING MY TIME
I DON’T WANT YOUR PERSONALIZED PRACTICE
This SUCKS
Prices are getting higher and higher, the ads are stupid and frequent, and worst of all you keep deleting Netflix originals that cannot be found anywhere but Netflix. You got rid of Voltron and now Kipo and the age of wonder beasts. Netflix is money hungry and greedy.
Ads
I am not paying a subscription just to get rid of ads, there are too many ads and there are no ways to avoid them, fix this (I know you won’t) also stop lying about Michael Jackson
Edit: stop making me put an email for my account, my account is a secondary account, I'll just go to Disney or Tubi
Edit: please add the amazing digital circus icons. And you can't have ads over 30 seconds
Edit: stop making me put an email for my account, my account is a secondary account, I'll just go to Disney or Tubi
Edit: please add the amazing digital circus icons. And you can't have ads over 30 seconds
Sick company
Greedy for money
Rate
All I’m gonna say is Micheal Jackson verdict…
L of Arabia
Only downloaded audio
Update Sucks
They make it so the video starts playing on Google TV whenever I try to just view more information or find a preview.
Terrible update.
Terrible update.
Michael Jackson
INNOCENT
Gross
This app showcases that the king of pop, Michael jackson himself should be behind bars for absolutely no reason. Sickening. Petition to take this down.
Doesn’t work with Vizio TV
Programs freeze and get stuck in endless buffering. I want my money back.
Bring Back The Netflix That Prioritized Quality
I miss the Netflix of the past. It feels like the platform is investing more and more in reality shows and celebrity-focused content, while offering fewer educational, historical, and documentary programs. Shows like reality dating series and influencer-centered programs don't appeal to me, and I would rather see Netflix expand its library of high-quality documentaries, science programming, nature content, and thoughtful dramas.
Let menthe first to lower rating
Reading a lot of reviews mostly 5 stars and comments are negative. I am in the same boat as most of this reviews, price constantly going up and the shows that I like gets removed or ended because Netflix’ standards or mandate are completely ridiculous. I think this will be the last time I will pay at this price rate. If it goes up again next year, I will have to cancel and for the same hike up rate with youtube, I rather keep youtube. I have been disappointed many times by netflix.
Bad connection
I love Netflix but for the price I pay on this they should try to keep me connected where ever I go lately I have been having trouble connecting anywhere I go please Netflix lower your price or give me good service bundles are cheaper than you
Hi
This app is but it has bad stuff on it but I still like it
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)