Review Insights · App Store
Next Batter Up: Walk-Up Music
Joshua Hart · 391 ratings · ★ 4.3
4.3
★★★★★
391 ratings
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Top complaints - extracted from 20 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"player"
7 negative reviews mention this · 35% of all complaints
★★★★★ "No help from support team. I have reached out using the iMessage and facebook messenger about the app’s ability to pronounce a player’s name correctly. It’s been over 48 hours without even a single word. At least say “we are experiencing higher than normal volumes an…" - Tjcre
2
"work"
6 negative reviews mention this · 30% of all complaints
★★★★★ "Needs work. Starting out this app seems like it would be such a great asset, but there are plenty of features that are absolutely flawed. The clone feature does not clone everything over. Each time you clone somebody you have to re-add the announcers s…" - Kattt2611
3
"song"
6 negative reviews mention this · 30% of all complaints
★★★★★ "Needs work. Starting out this app seems like it would be such a great asset, but there are plenty of features that are absolutely flawed. The clone feature does not clone everything over. Each time you clone somebody you have to re-add the announcers s…" - Kattt2611
4
"play"
5 negative reviews mention this · 25% of all complaints
★★★★★ "Needs work. Starting out this app seems like it would be such a great asset, but there are plenty of features that are absolutely flawed. The clone feature does not clone everything over. Each time you clone somebody you have to re-add the announcers s…" - Kattt2611
5
"other"
5 negative reviews mention this · 25% of all complaints
★★★★★ "Lag. I really don’t like it. I’ve been using ballpark Dj this entire time but I seen it on a Facebook post so I decided to download this to try to do my other daughter’s team and I really don’t like it. It’s not even playing the whole song proba…" - Ladyroc1
6
"doesn"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Needs work. Starting out this app seems like it would be such a great asset, but there are plenty of features that are absolutely flawed. The clone feature does not clone everything over. Each time you clone somebody you have to re-add the announcers s…" - Kattt2611
7
"walk"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Needs work. Starting out this app seems like it would be such a great asset, but there are plenty of features that are absolutely flawed. The clone feature does not clone everything over. Each time you clone somebody you have to re-add the announcers s…" - Kattt2611
8
"names"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Play back. I absolutely loved this app. Once I figured out how I use it everything worked great, until it didn’t. When connected to Bluetooth it won’t play the walk up names and will only play the song. I really hope this gets fixed." - Thelaneylynch
9
"playing"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Lag. I really don’t like it. I’ve been using ballpark Dj this entire time but I seen it on a Facebook post so I decided to download this to try to do my other daughter’s team and I really don’t like it. It’s not even playing the whole song proba…" - Ladyroc1
10
"money"
4 negative reviews mention this · 20% of all complaints
★★★★★ "No help from support team. I have reached out using the iMessage and facebook messenger about the app’s ability to pronounce a player’s name correctly. It’s been over 48 hours without even a single word. At least say “we are experiencing higher than normal volumes an…" - Tjcre
11
"music"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Needs more collaboration. I wish I could have known that this app would be useless before downloading it only allows you to use apple music no other streaming service well I use Spotify not apple music so the app is completely useless to me" - hello256894
12
"times"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Crashing. The app keeps crashing every time I try to add a new player. It deletes everything and I have to add the player 2-3 times before it actually saves." - Jackiee19692
📋 All 20 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Needs work
Starting out this app seems like it would be such a great asset, but there are plenty of features that are absolutely flawed. The clone feature does not clone everything over. Each time you clone somebody you have to re-add the announcers spiel in the middle of the song. It doesn’t just follow over from where your previously had it.. 88% of the time when I play the batter walk up song the announcer doesn’t announce the name or the number like it’s supposed to, it will mute the song, but the announcer never says anything. As much as I think this app would do amazing things there are still some flaws that need to be fixed because so far me paying for this app was not worth it.
Lag
I really don’t like it. I’ve been using ballpark Dj this entire time but I seen it on a Facebook post so I decided to download this to try to do my other daughter’s team and I really don’t like it. It’s not even playing the whole song probably even after I downloaded it.
No help from support team
I have reached out using the iMessage and facebook messenger about the app’s ability to pronounce a player’s name correctly. It’s been over 48 hours without even a single word. At least say “we are experiencing higher than normal volumes and will return to you as soon as possible”. I am requesting you refund my money.
Needs more collaboration
I wish I could have known that this app would be useless before downloading it only allows you to use apple music no other streaming service well I use Spotify not apple music so the app is completely useless to me
Buggy App
You spend all this time creating a lineup only to find out it’s buggy when you introduce players. It only introduces the first player then skips the other names. Maybe issue with the AI announcing
Junk
Paid and downloaded the app and it just freezes. What a joke
Bluetooth playback is buggy
**UPDATE3**
Brought the rating back down to 1 star since the latest updates seem to have broken it again. The developer keeps blaming the Bluetooth speakers but I’ve tried plenty of high quality speakers ($400+) and they all have the same issue. The first player will play fine but subsequent player walk up songs will not output any sound. Other apps handle this fine so it’s not a speaker or Bluetooth issue but instead an issue with this app. As it stands, I have to force close the app after playing one walk up song in order to then open the app back up and play the next song. Extremely frustrating.
**UPDATE2** Updated my review to five stars after developer responded to the issues raised in my review and fixed the Bluetooth bug. This is now officially the best baseball DJ app in the App Store (and I have them all). I commend the developer for his responsiveness and willingness to accept constructive criticism and make his app better. **END UPDATE2** *UPDATE* While I appreciate the developers detailed response to my review and understand the limitations with the Bluetooth protocol, there are two other competing apps that don’t have this same issue. I tried them and they work just fine so they must be doing something to get around the Bluetooth limitations the developer mentioned. While this app is the best of the three apps I’ve tried in terms of UI and features, the fact that it can consistently play over Bluetooth with speakers that the other two competing apps have no problems with means that this app is unusable for me. I recommend that the developer research what the competition is doing and implement a fix. *END UPDATE* Regular playback works fine. However, Bluetooth playback is very buggy and will not play back the names and only unmute halfway through the song. Other times it will not play back half a second of intro. All the other baseball DJ apps work fine so it’s definitely an issue with this app.
Brought the rating back down to 1 star since the latest updates seem to have broken it again. The developer keeps blaming the Bluetooth speakers but I’ve tried plenty of high quality speakers ($400+) and they all have the same issue. The first player will play fine but subsequent player walk up songs will not output any sound. Other apps handle this fine so it’s not a speaker or Bluetooth issue but instead an issue with this app. As it stands, I have to force close the app after playing one walk up song in order to then open the app back up and play the next song. Extremely frustrating.
**UPDATE2** Updated my review to five stars after developer responded to the issues raised in my review and fixed the Bluetooth bug. This is now officially the best baseball DJ app in the App Store (and I have them all). I commend the developer for his responsiveness and willingness to accept constructive criticism and make his app better. **END UPDATE2** *UPDATE* While I appreciate the developers detailed response to my review and understand the limitations with the Bluetooth protocol, there are two other competing apps that don’t have this same issue. I tried them and they work just fine so they must be doing something to get around the Bluetooth limitations the developer mentioned. While this app is the best of the three apps I’ve tried in terms of UI and features, the fact that it can consistently play over Bluetooth with speakers that the other two competing apps have no problems with means that this app is unusable for me. I recommend that the developer research what the competition is doing and implement a fix. *END UPDATE* Regular playback works fine. However, Bluetooth playback is very buggy and will not play back the names and only unmute halfway through the song. Other times it will not play back half a second of intro. All the other baseball DJ apps work fine so it’s definitely an issue with this app.
Didn't work
I bought this app and it wouldn't even let me put the songs on the player. Because I didn't have Apple Music.
Waste of Money
Not worth the hassle. App is filled with the bugs! There are a lot better options out there! Complete garbage!
Disappointed
I have Apple Music but only one song in my library. I am really disappointed because I am unable to download songs from my Amazon music library. Unfortunately, I spent the money on the app but will not be able to use it. Super disappointed…
Keeps closing!
You can’t edit the players after you create them.. grr. And when we tried to record our own audio, the app would close! So annoying!
I want my money back…
This app is a joke, I’ll stick to Ballpark DJ. I have the new iPhone and as many times as this app tells me the steps to follow to add the voices, it doesn’t work! This app is a joke.
Doesn’t work properly
When I press play for the player walk up song many times it doesn’t play the song. Then if I hit play twice then the volume goes to zero. So then I have to hit stop , hit play then move up the volume. What a circus. Very frustrating to say the least. Why would it do this? Is there a glitch they are working on? Other than that I like the app but I’m gonna search for a better one.
Am mad
The app will not load my songs
It doesn’t even work
Why on earth would you even want to BUY an app that doesn’t even connect to your music apps?
Play back
I absolutely loved this app. Once I figured out how I use it everything worked great, until it didn’t. When connected to Bluetooth it won’t play the walk up names and will only play the song. I really hope this gets fixed.
Crashing
The app keeps crashing every time I try to add a new player. It deletes everything and I have to add the player 2-3 times before it actually saves.
Low volume
Playlist on app does not play as loudly now since update. It is very low compared to the announcements
Glitchy
setting up was easy, but functionality wasn’t there. It delays playing, often mixed up names. Plays over another player’s announcement. Disappointed for a paid app.
Unstable & Frustrating
This app is very unstable, playing the audio is very delayed. Spent time setting up but afraid to use at a game because of the inconsistency of playback and stopping of the audio.
Sentiment summary
82%
Positive (4-5★)
4%
Neutral (3★)
15%
Negative (1-2★)