Review Insights · App Store
NGL: ask me anything
NGL Labs, LLC · 372,172 ratings · ★ 4.8
4.8
★★★★★
372,172 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"messages"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Poor. This app keeps sending messages it self whiles I posted the link and deleted it 5 minutes later but it showing messages 30 minutes 1 hour very poor app it shouldn’t send automatic messages." - Star Don12346
2
"account"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Account log in issue. Please I updated my NGL account because it was outdated, I got logged out after updating it, I have been trying to log in back to my account but to no avail, I have emailed your support team, till now no positive response from the support" - Jamesch456
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Terrible notifications
I’m SICK of seeing someone left you a message and then I go and there’s nothing…. Stop sending fake notifications!!!!!
ت
ه
Poor
This app keeps sending messages it self whiles I posted the link and deleted it 5 minutes later but it showing messages 30 minutes 1 hour very poor app it shouldn’t send automatic messages.
Spam from NGL team
App is fun but I don’t want spam messages from “Team NGL” multiple times a day. Unfortunately the option to turn them off only seems to have increased frequency of these messages. The team ngl messages are super creepy too since they keep asking me if they can ask me out, or wanting to know my type. Gross app
Account log in issue
Please I updated my NGL account because it was outdated, I got logged out after updating it, I have been trying to log in back to my account but to no avail, I have emailed your support team, till now no positive response from the support
Log in troubles
There is no way to log out of your account in order to log into your correct account. I don’t recommend this app. I tried to contact the developers but never heard back from them. There is NO support for this app.
SCAM !!!!!!!!!!!!!!!!!!!!
do not listen to the fake 5 star reviews. this application doesn’t even have a way to login or out. they do not provide services promised for pro version. app will automatically log you out when updating and there is no login page to get back in and see your messages. you must create a new account in this case. I have already reported this app to be investigated for fraud and scam at apple and soon the BBB. please be safe and do not download this app! Even their followers and engagement on social media are fake. pitiful.
DO NOT BUY PREMIUM
I bought premium and it won’t allow me to access any of the features do not waste your money on this app
I miss put my age
I miss put my age wish it would let me fix it
G
Good
Janky Update
no longer works right
its ok from what i’ve heard
i entered the wrong date and it shut me out completely
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)