Review Insights · App Store
Nike Run Club: Running Coach
Nike, Inc · 412,636 ratings · ★ 4.8
4.8
★★★★★
412,636 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"runs"
10 negative reviews mention this · 34% of all complaints
★★★★★ "would give zero stars if i could.. I used this to get into running about ten years ago and it was great. Buggy, but usually the app would work just fine. During Covid, the guided runs were very helpful teaching me how to prioritize my form and stamina. I run better than eve…" - Waaaaaaaaaaatthewat
2
"watch"
10 negative reviews mention this · 34% of all complaints
★★★★★ "would give zero stars if i could.. I used this to get into running about ten years ago and it was great. Buggy, but usually the app would work just fine. During Covid, the guided runs were very helpful teaching me how to prioritize my form and stamina. I run better than eve…" - Waaaaaaaaaaatthewat
3
"apple"
8 negative reviews mention this · 28% of all complaints
★★★★★ "No longer supports watchOS10. The app No longer supports watchOS10 terrible move by the developers, my old Apple Watch works great but can’t use it anymore." - Enrique Herrera01
4
"apple watch"
8 negative reviews mention this · 28% of all complaints
★★★★★ "No longer supports watchOS10. The app No longer supports watchOS10 terrible move by the developers, my old Apple Watch works great but can’t use it anymore." - Enrique Herrera01
5
"running"
7 negative reviews mention this · 24% of all complaints
★★★★★ "would give zero stars if i could.. I used this to get into running about ten years ago and it was great. Buggy, but usually the app would work just fine. During Covid, the guided runs were very helpful teaching me how to prioritize my form and stamina. I run better than eve…" - Waaaaaaaaaaatthewat
6
"years"
6 negative reviews mention this · 21% of all complaints
★★★★★ "would give zero stars if i could.. I used this to get into running about ten years ago and it was great. Buggy, but usually the app would work just fine. During Covid, the guided runs were very helpful teaching me how to prioritize my form and stamina. I run better than eve…" - Waaaaaaaaaaatthewat
7
"update"
6 negative reviews mention this · 21% of all complaints
★★★★★ "would give zero stars if i could.. I used this to get into running about ten years ago and it was great. Buggy, but usually the app would work just fine. During Covid, the guided runs were very helpful teaching me how to prioritize my form and stamina. I run better than eve…" - Waaaaaaaaaaatthewat
8
"been"
5 negative reviews mention this · 17% of all complaints
★★★★★ "would give zero stars if i could.. I used this to get into running about ten years ago and it was great. Buggy, but usually the app would work just fine. During Covid, the guided runs were very helpful teaching me how to prioritize my form and stamina. I run better than eve…" - Waaaaaaaaaaatthewat
9
"work"
4 negative reviews mention this · 14% of all complaints
★★★★★ "would give zero stars if i could.. I used this to get into running about ten years ago and it was great. Buggy, but usually the app would work just fine. During Covid, the guided runs were very helpful teaching me how to prioritize my form and stamina. I run better than eve…" - Waaaaaaaaaaatthewat
10
"guided"
4 negative reviews mention this · 14% of all complaints
★★★★★ "would give zero stars if i could.. I used this to get into running about ten years ago and it was great. Buggy, but usually the app would work just fine. During Covid, the guided runs were very helpful teaching me how to prioritize my form and stamina. I run better than eve…" - Waaaaaaaaaaatthewat
11
"works"
4 negative reviews mention this · 14% of all complaints
★★★★★ "No longer supports watchOS10. The app No longer supports watchOS10 terrible move by the developers, my old Apple Watch works great but can’t use it anymore." - Enrique Herrera01
12
"nike"
4 negative reviews mention this · 14% of all complaints
★★★★★ "NRC Compatibility with older Apple Watch SE. I’m writing to express my disappointment regarding the decision to make the Nike Run Club app incompatible with Apple watches that cannot update to watchOS 11. I purchased the Apple Watch specifically for the integrated NRC experience. By r…" - Towens116
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
would give zero stars if i could.
I used this to get into running about ten years ago and it was great. Buggy, but usually the app would work just fine.
During Covid, the guided runs were very helpful teaching me how to prioritize my form and stamina. I run better than ever did without it. I used to sing its praises to friends and coworkers.
I am just going to use Strava from here on out. I have lost at least 5K in the last few recordings and even more patience every time the app pauses my run. Why even have a feature claiming to turn this off if the app is going to pause my run sporadically anyway?
All the energy wasted trying to make sure it just doesn't stop recording while I run ruins my run. I would rather honestly just use a stopwatch over this.
I have been using the latest version and I'm sick of every app demanding more and more space just to be worse and worse quality with every update.
Thank you for helping me improve my run. I'll take it alone from here on out.
During Covid, the guided runs were very helpful teaching me how to prioritize my form and stamina. I run better than ever did without it. I used to sing its praises to friends and coworkers.
I am just going to use Strava from here on out. I have lost at least 5K in the last few recordings and even more patience every time the app pauses my run. Why even have a feature claiming to turn this off if the app is going to pause my run sporadically anyway?
All the energy wasted trying to make sure it just doesn't stop recording while I run ruins my run. I would rather honestly just use a stopwatch over this.
I have been using the latest version and I'm sick of every app demanding more and more space just to be worse and worse quality with every update.
Thank you for helping me improve my run. I'll take it alone from here on out.
No longer supports watchOS10
The app No longer supports watchOS10 terrible move by the developers, my old Apple Watch works great but can’t use it anymore.
Tbi = no go
Hey,
I have a TBI.
So could the people who made the app have a way to take a run off your to do list? So I’m saying give us the ability to add or subtract a run from your to do list every week. Thanks!!
-Finn
I have a TBI.
So could the people who made the app have a way to take a run off your to do list? So I’m saying give us the ability to add or subtract a run from your to do list every week. Thanks!!
-Finn
NRC Compatibility with older Apple Watch SE
I’m writing to express my disappointment regarding the decision to make the Nike Run Club app incompatible with Apple watches that cannot update to watchOS 11. I purchased the Apple Watch specifically for the integrated NRC experience. By removing support for older operating systems, you have rendered the primary function of my device obsolete. Furthermore, this forced transition caused a loss of recent run data. I’ve been tracking my running data in NRC for years and would hate to have to move to another app. Is it possible to provide a legacy version of the NRC app for older devices so that loyal customers are not forced into expensive hardware upgrade?
New Update | Apple Watch Series 5
“This app is not currently installed.” “Unable to complete request.” “Try again later.”
Anyone else notice this thing barely works now?
Been a few weeks of the app struggle to upload my runs
Advertises to work with Strava…
Advertises to work with Strava but wants you to start the run in this horrid ad infested app. Nope. Had it for a whole 12 hours, ran 3 miles on Strava, didn’t translate over, deleted app. never again.
Fix Apple Watch 5
Apple Watch 5 Nike app crash with new update.
Dropped support for watch os 10
No longer supports watch os 10
Worst app in the last year
App continues to auto pause when switching between apps, or if I lock my phone screen. Keep in mind I have auto pause disabled, I have updated app, I have uninstalled and reinstalled app, and this problem continues to happen. This is frustrating and time consuming when trying to go for a run. I will be switching to a different running app. This sucks after using Nike Run Club for 6 years…
It stopped downloading my runs from Garmin and Strava
It stopped downloading my runs from Garmin and Strava
The only
The most
App is becoming as ignorant as Nike’s marketing
Deleted. Shoes donated to GoodWill. Now a happy can’t-believe-how-comfy Brooks buyer. And that never would have happened but for your toxic billboards, yes, plural. Thx so much!!
Poor pace and distance measurement function
The GPS will stop working and record my runs as if i’m crawling, not only poorly measuring how fast i’m running but also not measuring the distance I run.
App not recording miles properly
It’s quite annoying that the app does not record the miles properly. I have tried everything from deleting the app to restarting and nothing seems to work.
Comments
There are so many complaints about the coach's commentary. Why isn't there a feature to run a guided run without it. It might be motivational for some, but I find it distracting and annoying.
Полное го*но, когда не надо начинает сбивать ритм и все остальное мерзкий звук
Полное го*но, когда не надо начинает сбивать ритм и все остальное мерзкий звук
Toxic Advertising
Deleted the app today. I will think about that “tolerated” ad every time I go for a run in my Nikes and have to take a walk break and every time I need to buy new shoes or clothes.
:(
:(
Help!
Have not been able to log in for years or use :-/ By any means, emails. I don’t recieve the codes “sent”, I am using proper password, the app logged me out, still don’t understand why the app kept logging me out and now I still can’t log in.
Zero stars
Hard to get any help for this app. I like to take notes on my run so I can look back and see what worked or what changed to improve my runs but this stupid app keeps erasing my notes. Also it’s completely inaccurate on a treadmill. I had to run OVER 4 miles for it to even register me running a 5k. So my times were way off. NOT RELIABLE. Messes up your data.
Consistently short
It averages 50 m per km short in its measurement even with precise location on a new iPhone 17
Apple Watch compatibility :(
Loved NRC until the recent update made it incompatible with Apple Watches from before 2024. Extremely disappointed that this update incapacitates any Apple Watch prior to series 6
No longer support iOS 10 on Apple Watch
I’ve used this app for years regularly. My watch is 4 years old and work fine. Now with this update it won’t allow me use it on my watch. Why can’t they just allow us to use older versions even if it has come glitches here and there. No need to upgrade watch just for one app, now I need switch over to some other competitor ughhhhhhh
Removed from Watch
Not cool that there was no warning that updating the watch app would remove permanently the app due to having an older watch. The 11 version isn’t even a year old so that screwed a ton of users.
Great guided runs but app hardly works
This app needs to get its life together. More often than not the runs I do in app for my plan never record. It also uses any excuse to pause the run-if you have to take the app off your screen for one second the run is paused. I don’t understand how it functions this poorly honestly
Could be better
This app has an idea of the gods, the visual design of the greats, and the actual word content design and overall flow of a 4th grade visionary. Im sure the content designers know this already, and perhaps have no ability to change it because their names don’t have the letters C E O behind them. I wish it was better because of its sheer potential. There seems to be very limited versatility in the app. You either run a 5k, 10k, or beginner. You can download runs and do plans, but only very specific plans and not anything tailored to a specific person at all. Man… what if you could have a virtual coach and some check ins and some actual changes from an AI run coach or something that would say- “wow looks like you set your goals too high!” Or, “oh no you can run way more!”- It would be great! I also wish it were streamlined with other devices like it is with a smart TV. It should have seamless transitions between iPad and iPhone, between iPhone and Apple Watch, which it is lacking, especially with Apple Watch. It’s like someone created this app and forgot about it. The running podcasts are very nice. But that’s not the app itself that’s the content within the content. I wish it had a better organization and a little more love.
Terrible at tracking indoor runs
I’m currently using the half marathon guided training plan, and while it is great at tracking outdoor runs, it is TERRIBLE at tracking treadmill runs. It thinks I’m running at 25 min/ mike pace when I’m at 11 minutes, so I don’t get the full guide when I have to run indoors. And yes, I have the indoor setting turned on.
Does not sync
Love the app but it does it doesn’t sync after runs with my Apple Watch. I just find it hard to believe that it is 2026 and they can put the effort in to ensure better functionality between the Apple Watch app and the iPhone app.
Worthless for tracking on the treadmill
I used the app for a while like 7-9 years ago, pretty much (if not entirely) exclusively for outdoor runs, so maybe this has always been an issue, and I just never had occasion to notice it, but in these past couple of weeks doing a few indoor runs, the app is hardly able to detect that I’m moving most of time, never mind track speed and distance accurately. That of course, screws up any stats the app is trying to keep for me, and if I cared about challenges and stuff, I’d essentially be punished for correcting the numbers, because manual edits mean your runs doing count toward those things. Pretty screwy. Works (mostly) fine otherwise, but failing so miserably at something the app claims to be able to do is a pretty giant flaw in my book.
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)