Review Insights · App Store
Nike Run Club: Running Coach
Nike, Inc · 414,938 ratings · ★ 4.8
4.8
★★★★★
414,938 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
10 negative reviews mention this · 37% of all complaints
★★★★★ "Indoor treadmill runs don’t track distance - please fix. I use NRC to follow a running program, but every time I run on the treadmill I have to toggle “indoor” location tracking and skip the guided run so I can listen to my own music and just get into my own flow. The coaches are genuinely great …" - D1rki0
2
"runs"
8 negative reviews mention this · 30% of all complaints
★★★★★ "Indoor treadmill runs don’t track distance - please fix. I use NRC to follow a running program, but every time I run on the treadmill I have to toggle “indoor” location tracking and skip the guided run so I can listen to my own music and just get into my own flow. The coaches are genuinely great …" - D1rki0
3
"apple"
8 negative reviews mention this · 30% of all complaints
★★★★★ "Indoor treadmill runs don’t track distance - please fix. I use NRC to follow a running program, but every time I run on the treadmill I have to toggle “indoor” location tracking and skip the guided run so I can listen to my own music and just get into my own flow. The coaches are genuinely great …" - D1rki0
4
"apple watch"
8 negative reviews mention this · 30% of all complaints
★★★★★ "Indoor treadmill runs don’t track distance - please fix. I use NRC to follow a running program, but every time I run on the treadmill I have to toggle “indoor” location tracking and skip the guided run so I can listen to my own music and just get into my own flow. The coaches are genuinely great …" - D1rki0
5
"been"
7 negative reviews mention this · 26% of all complaints
★★★★★ "Keeps needing to be reinstalled. Using with iPhone 16 Pro and Apple Watch 8 with Cellular. Every so often GPS is off by up to 1/2 mile. Need to remove and reinstall and re-pair the watch to the phone. This has occurred multiple times over the years I have been using this a…" - Mcwrite01
6
"every"
6 negative reviews mention this · 22% of all complaints
★★★★★ "Indoor treadmill runs don’t track distance - please fix. I use NRC to follow a running program, but every time I run on the treadmill I have to toggle “indoor” location tracking and skip the guided run so I can listen to my own music and just get into my own flow. The coaches are genuinely great …" - D1rki0
7
"workout"
6 negative reviews mention this · 22% of all complaints
★★★★★ "Indoor treadmill runs don’t track distance - please fix. I use NRC to follow a running program, but every time I run on the treadmill I have to toggle “indoor” location tracking and skip the guided run so I can listen to my own music and just get into my own flow. The coaches are genuinely great …" - D1rki0
8
"distance"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Indoor treadmill runs don’t track distance - please fix. I use NRC to follow a running program, but every time I run on the treadmill I have to toggle “indoor” location tracking and skip the guided run so I can listen to my own music and just get into my own flow. The coaches are genuinely great …" - D1rki0
9
"running"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Indoor treadmill runs don’t track distance - please fix. I use NRC to follow a running program, but every time I run on the treadmill I have to toggle “indoor” location tracking and skip the guided run so I can listen to my own music and just get into my own flow. The coaches are genuinely great …" - D1rki0
10
"tracking"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Indoor treadmill runs don’t track distance - please fix. I use NRC to follow a running program, but every time I run on the treadmill I have to toggle “indoor” location tracking and skip the guided run so I can listen to my own music and just get into my own flow. The coaches are genuinely great …" - D1rki0
11
"phone"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Use strava instead. Always some bs with this app. When you lock ur phone it stops tracking and reduced music volume w no permission asked for" - jfinnshark
12
"doesn"
4 negative reviews mention this · 15% of all complaints
★★★★★ "App is buggy right now. App is not loading. Everytime i turn it on even when i delete and re install it doesnt work!!! It freezes and shuts down. Bro fix this sugar honey ice tea" - Jamrock1000
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Use strava instead
Always some bs with this app. When you lock ur phone it stops tracking and reduced music volume w no permission asked for
Keeps needing to be reinstalled
Using with iPhone 16 Pro and Apple Watch 8 with Cellular. Every so often GPS is off by up to 1/2 mile. Need to remove and reinstall and re-pair the watch to the phone. This has occurred multiple times over the years I have been using this app.
App doesn’t properly track distance any longer
0 out of 5! App no longer tracks my actual distance I go. Thought it was a once or twice thing, but it’s been doing it for about 3 or 4 months now. I tried it again today and it said I went .11 while my Apple Watch said I went 1.52. Find another app that works!
Wildly wrong distances
Used to be ok. Now it tells me I’ve run a mile at the 3/4 mark. Consistently inaccurate on every route
thumbs down emoji
this is mad inconsistent. it doesn’t tell accurate miles which messes up mileage. this is frustrating.
tracking
App has stopped tracking my runs. Very unfortunate because this is the main app I use to track my workouts.
App is trash
App doesn’t record your workouts. No excuses for Nike, they just don’t care.
Not a good app
This app freezes constantly and pauses workout routinely in the middle of running.
Never stays connected
NRC is the only app that randomly disconnects from my watch. I even bought a new watch and it still does it. Will be switching to another running app
I have this app for over 7 years
AND I LOVE IT!!!
It’s even better paired with Nike Training app !!.
Update - there has been an update to this app that has needed up this wonderful app. Anything can make the it pause and stops taking the mileage and time. I won’t notice until I finish my run and all is wrong. I now keep my time and mileage with my apple watch workout app. Please fix it.
It’s even better paired with Nike Training app !!.
Update - there has been an update to this app that has needed up this wonderful app. Anything can make the it pause and stops taking the mileage and time. I won’t notice until I finish my run and all is wrong. I now keep my time and mileage with my apple watch workout app. Please fix it.
Nike Run Club does not work with Apple Watch SE
I have been using NRC from 2014, a recent app upgrade does makes this app does not work on my Apple Watch SE.
Not very accurate and logged me out again
Very very annoying it keeps logging out and I have to log back in. I do not get the passcode on time, the passcode is sent to my email and comes hours later I get no notification that is going to have me log back in again and I am ready to start my run. Thank goodness I use Runkeeper and Strava. I get to record my run Runkeeper Strava, and my Apple watch gives me the same distance, but Nike always shows that I did more than I actually did.
Edit feature needs to be fixed
Just finished the best run of my life. My hand was too sweaty to stop the workout on my watch and it added an extra 30 seconds to the run. I went to the edit feature to remove that time and now all of the data is irrecoverably lost. Wtf. How could that be the case??
Glitch.
Challenge screen is suddenly showing up white and not loading Leaderboard.
Coach Bennet is my mortal enemy
FOR THE LOVE OF GOD, SHUT COACH BENNET UP on the interval runs. It’s the cringiest stupidest god forsaken pep talks. You have Reddit threads going back SIX YEARRRRSSS asking to shut him up. Every time I download this app I remember how idiotic it is and have to delete it again. I just want someone to count be off at each minute HOW IS THAT SO HARD TO ASK FOR
App freezes mid runs
Multiple times now I’ve been doing a run and the app just paused my workout with zero not notification. Why is it doing this?
A lot of bugs now
It always pauses my runs when I turn my screen off on my iPhone. I constantly have to click resume. Which is quite annoying. Never had this issue the past couple of years using this app.
Tbi = no go
Hey,
I have a TBI.
So could the people who made the app have a way to take a run off your to do list? So I’m saying give us the ability to add or subtract a run from your to do list every week. Thanks!!
-Finn
I have a TBI.
So could the people who made the app have a way to take a run off your to do list? So I’m saying give us the ability to add or subtract a run from your to do list every week. Thanks!!
-Finn
Indoor treadmill runs don’t track distance - please fix
I use NRC to follow a running program, but every time I run on the treadmill I have to toggle “indoor” location tracking and skip the guided run so I can listen to my own music and just get into my own flow. The coaches are genuinely great - I just don’t always want a guided session.
The problem: when I finish a treadmill run (recently did 10 miles for my program), the app marks it “not completed” and none of that work gets added to my progress, even though I hit the distance the program asked for.
What’s frustrating is that my Apple Watch handles this fine - if I use the Watch’s own “Indoor Run” workout, it tracks pace, distance, and time accurately on the treadmill. But when I run through NRC, it only pulls the time from my watch, not distance or pace.
Please fix indoor/treadmill tracking so unguided runs count toward program progress. Once that’s sorted, this would easily be a 5-star app for me
The problem: when I finish a treadmill run (recently did 10 miles for my program), the app marks it “not completed” and none of that work gets added to my progress, even though I hit the distance the program asked for.
What’s frustrating is that my Apple Watch handles this fine - if I use the Watch’s own “Indoor Run” workout, it tracks pace, distance, and time accurately on the treadmill. But when I run through NRC, it only pulls the time from my watch, not distance or pace.
Please fix indoor/treadmill tracking so unguided runs count toward program progress. Once that’s sorted, this would easily be a 5-star app for me
App is buggy right now
App is not loading. Everytime i turn it on even when i delete and re install it doesnt work!!! It freezes and shuts down. Bro fix this sugar honey ice tea
The challenges won’t update
I have ran more than 15.54 miles for the June 25k month challenge. It is staying at 10.48. I have ran double that. Wouldn’t recommend this app if you want to do the challenges. Everything else on the app is fine.
Could not log in
I have tried everything to login to this no codes have been sent I tried two different emails and nothing I have no problems with any other emails being sent.
Pausing frequently, even with that feature turned off
I’ve been using this app since 2017 and it was great, but it has started auto-pausing frequently, even with the auto-pause feature turned off and while I’m actually running! It’s incredibly frustrating to have to mess with my phone while I’m running. I don’t know what else to do besides try another app. I’ve used one enjoyed this app for so long, but I’m finally going to have to part with it. Hearing “pausing workout”, while I’m actively running, over and over again has gotten too annoying to ignore.
Great if you run with your phone
This is such a great idea, and the guided runs really are amazing, but it’s missing a key feature: a downloads folder in the Apple Watch app. Even if you download the run on your Apple Watch, you can’t get any of the collections to load when you open the app without your phone nearby. The ability to access your downloaded runs on your watch should be what the watch app was made for, but it’s not an option.
Apple Watch pair no longer functions
Disappointed this no longer works with my Apple Watch due to whatever update or deal was made. I will be moving to a different app that syncs with my watch. I loved this app and faithfully used on all my runs when it did pair.
2nd time, already problems.
App was being dumb, started 5 min run warmup 3 times. App stopped tracking somewhere in the middle of the run, guid stopped talking after warmup.so my 20min recovery run turned into 47 min just to show finished for the day.
Cutting Off My Time and Distance
I guess I’m not alone. I love the guided runs but the speed runs are not calculating properly. I would prefer that the timer just run continuously but instead it restarts to count every section (warm up, interval, recovery, etc.) and it doesn’t seem capable of holding that together. I just finished a 35 minute run and the app is showing it as 22 minutes. It’s also about a mile short of what I know that I ran. Editing it will completely jack up the metrics. I’ve called for help twice, they aren’t helpful, and they’ve cut the call off while I’m speaking. I’m training and need access to my accurate stats! Please fix! 😩
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)