Review Insights · App Store
Noondate: Dating & Friends
Mozzet Co., Ltd. · 796 ratings · ★ 3.7
3.7
★★★★★
796 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"profile"
9 negative reviews mention this · 30% of all complaints
★★★★★ "No customer service at all. This is sad! I was excited about this app but as soon as I made my profile I got a warning status, so I’m waiting for a response in the customer service chat for 4 days now and still got nothing! Can someone please help me there with this i…" - Meialuainteira27
2
"someone"
8 negative reviews mention this · 27% of all complaints
★★★★★ "No customer service at all. This is sad! I was excited about this app but as soon as I made my profile I got a warning status, so I’m waiting for a response in the customer service chat for 4 days now and still got nothing! Can someone please help me there with this i…" - Meialuainteira27
3
"people"
7 negative reviews mention this · 23% of all complaints
★★★★★ "Awful experience. My account was restricted several times for photo verification, which I completed every time they asked. The last time, a user reported me after I turned him down for being inappropriate. Instead of reviewing his behavior or blocking his pr…" - syl90210
4
"money"
7 negative reviews mention this · 23% of all complaints
★★★★★ "Everything money. Using this app too much money" - Doh Kwon
5
"account"
6 negative reviews mention this · 20% of all complaints
★★★★★ "Awful experience. My account was restricted several times for photo verification, which I completed every time they asked. The last time, a user reported me after I turned him down for being inappropriate. Instead of reviewing his behavior or blocking his pr…" - syl90210
6
"fake"
6 negative reviews mention this · 20% of all complaints
★★★★★ "Bots and phishing scams - countless fake accounts with stolen Facebook photos. I've spent over $200 of candies to see what this is about. You got a bunch of profiles in which their bio consists of only 'hi'. #1 red flag. #2 red flag is if you match with someone and they ask you to DM them on Instagram. That is a phish…" - criticalhitsenpai
7
"candies"
6 negative reviews mention this · 20% of all complaints
★★★★★ "Bots and phishing scams - countless fake accounts with stolen Facebook photos. I've spent over $200 of candies to see what this is about. You got a bunch of profiles in which their bio consists of only 'hi'. #1 red flag. #2 red flag is if you match with someone and they ask you to DM them on Instagram. That is a phish…" - criticalhitsenpai
8
"match"
6 negative reviews mention this · 20% of all complaints
★★★★★ "Bots and phishing scams - countless fake accounts with stolen Facebook photos. I've spent over $200 of candies to see what this is about. You got a bunch of profiles in which their bio consists of only 'hi'. #1 red flag. #2 red flag is if you match with someone and they ask you to DM them on Instagram. That is a phish…" - criticalhitsenpai
9
"waste"
5 negative reviews mention this · 17% of all complaints
★★★★★ "Awful experience. My account was restricted several times for photo verification, which I completed every time they asked. The last time, a user reported me after I turned him down for being inappropriate. Instead of reviewing his behavior or blocking his pr…" - syl90210
10
"everything"
5 negative reviews mention this · 17% of all complaints
★★★★★ "Everything money. Using this app too much money" - Doh Kwon
11
"person"
5 negative reviews mention this · 17% of all complaints
★★★★★ "VERY expensive. Extremely microtransaction-heavy. You have to pay per person to send likes and even to view who visited your profile. There is a gambling aspect too - costs 10 to send a like but only 1 to view how much you match a girl’s preferences. So a …" - Eisenhower1952
12
"chat"
4 negative reviews mention this · 13% of all complaints
★★★★★ "No customer service at all. This is sad! I was excited about this app but as soon as I made my profile I got a warning status, so I’m waiting for a response in the customer service chat for 4 days now and still got nothing! Can someone please help me there with this i…" - Meialuainteira27
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
No customer service at all
This is sad! I was excited about this app but as soon as I made my profile I got a warning status, so I’m waiting for a response in the customer service chat for 4 days now and still got nothing! Can someone please help me there with this issue, thanks
Awful experience
My account was restricted several times for photo verification, which I completed every time they asked. The last time, a user reported me after I turned him down for being inappropriate. Instead of reviewing his behavior or blocking his profile, the app asked me again for verification and restricted my account.
This feels unfair and poorly managed. Some users are very rude, and the app seems to protect them instead of the people they harass. Ladies, don’t waste your time here.
This feels unfair and poorly managed. Some users are very rude, and the app seems to protect them instead of the people they harass. Ladies, don’t waste your time here.
Everything money
Using this app too much money
Bots and phishing scams - countless fake accounts with stolen Facebook photos
I've spent over $200 of candies to see what this is about. You got a bunch of profiles in which their bio consists of only 'hi'. #1 red flag. #2 red flag is if you match with someone and they ask you to DM them on Instagram. That is a phishing and blackmail attempt. Scam. Fraud. Phishing. Everywhere. No real girls. Just thousands of fake accounts made with stolen Facebook photos. I've seen many repeat accounts with the same girl. Absolute cesspool of scammers.
걍 돈에 미친앱
시스템 개같음. 한명 대화 신청하는데 캔디 20개, 받아주면 바로 대화 시작하면 되는건데 거기서 채팅 오픈할려면 또 20개 뜯어가고. 무슨 이런 정신나간
개발자들인가. 빡쳐갖고 환불신청 해도 안되고
개발자들인가. 빡쳐갖고 환불신청 해도 안되고
VERY expensive
Extremely microtransaction-heavy. You have to pay per person to send likes and even to view who visited your profile. There is a gambling aspect too - costs 10 to send a like but only 1 to view how much you match a girl’s preferences. So a girl views you, you pay 5 to see her, then you can yolo pay 10 to like her or you can pay 1 to see you’re not her type and save your points for someone else 🤣🎲🎰💰
DELETE MY ACCOUNT
I’m unable to deactivate account when I want to, the contact support is no help, the whole thing is confusing, just delete my account
최악의 어플
절대 다운받지 마세요!!! 돈 써서 연결해도 절대 연결 안되요 결제하지마세요!!! 돈 낭비 어플이에요
All useful actions require candy
Candy is the app’s currency. Prepare to spend unless you just plan on not talking to anyone. When matching you’re forced to choose between 2 potentials. You have no choice but to choose and so does the other person. Most of the matches seem forced and if you do match, you will need to spend candy to invite the person to chat who may never accept the invite. Costs candy to see a profile. I’m not even sure now what I paid for when I tried the so called free pass. Unlimited likes but what is there to like when you have to spend candy to talk to the person?
Also a majority of the profiles seem to be fake/scammers. Same people seem to be online at all times.
I’m convinced the app is a scam to get you to spend money on fake profiles.
You also need to spend money to send a like to someone.
Also a majority of the profiles seem to be fake/scammers. Same people seem to be online at all times.
I’m convinced the app is a scam to get you to spend money on fake profiles.
You also need to spend money to send a like to someone.
Signup
You can’t even sign up on iOS since the height isn’t a list but instead you must type it out and even then it doesn’t accept what you typed out it’s the only thing that prevents you from making an account
Needs stronger verification process
There seems to be many obvious phishing/fake profiles on the app making it hard to justify the risk to use your “candies” (in app purchase currency) to reach out to ones that seem legitimate. If there was a stronger verification process that would alleviate some of the issues. One issue I’m seeing is that the app allows you to change your nickname (the name you assign yourself on your profile) so if you change that and upload new photos of a different person then you now have a brand new profile without having to go through the existing verification process. At the very least lock the nicknames once established.
Horrible
If you gonna charge for every single action on the app at least put some effort to remove catfishing fake scammers from the app. Such a waste of money.
Impossible to talk to anyone
It’s impossible to talk to anyone unless you buy their in app currency, candies. To view their profile? Need candies. To match someone? Need candies. To open a conversation with your matched person? Need candies. You need to spend at least $20 to talk to one person. This is ridiculously expensive.
Don’t try to use
You waste money even if you match with people who are fake. Most of the time, they just say hi and disconnect, wasting your 20 candies. It feels like fraud.
Height
Can’t even set up an account because when it asks for the height as soon as I touch a number it says it’s wrong and won’t let me move past it.
Why
Why does guys has to pay so much to connect with girls, make it free… Koreans…….. Cheap so Cheap
Issue with verification
Whatever I do I just simply cant verify my account I’ve tried everything deleting my accounts and making new ones my only request is to fix that and remove the 3 day wait to make a new account.
Do not use this app
If you are a man, it is better off looking for another app. This app prefers female users significantly. After using this app for a week, it is almost convinced me that I am actually a man slave.
Not foreign friendly - instant banned
Banned because “seoul isn't accurate location” yes it is lol Im literally here.
Updated getting worse
This app only shows same people again and again.
People near me doesn’t work at all. Don’t waste your money to buying candies
People near me doesn’t work at all. Don’t waste your money to buying candies
Cash Vacuum
This is probably the worst app I’ve tried, not just a lot of fake people there, but you have to pay to see those peoples profiles first, and then it turns out that they are fake.. the app charges you for everything. You want a match? Pay! You want to see someone’s profile? Pay! You want to start chatting after you matched? Pay! This is crazy… don’t waste your money on this, really not worth it!
채팅거절 당하면 사탕은 돌려줘야하는거 아닌가요?
이해가 안가네.
Pay pay pay for anything & everything
1) You have to pay to “”see” any profile,
2) You have to pay to “like” a profile you saw
3) The other person has to pay to connect with someone you paid to show interest
4) You have to pay to send a message to chat
5) You have to pay to see another profile
6) You have to pay to see the profile of someone who paid to like you
Not sure if there is anything you can do without paying. Ridiculous
2) You have to pay to “like” a profile you saw
3) The other person has to pay to connect with someone you paid to show interest
4) You have to pay to send a message to chat
5) You have to pay to see another profile
6) You have to pay to see the profile of someone who paid to like you
Not sure if there is anything you can do without paying. Ridiculous
Ripoff
A complete ripoff app. Even though you pay for the services, what you can “really” do with the candies you buy, is limited. You can pay the same amount of money for other apps and use all the features. Stay away from this app.
Also, the app UI and UX are terrible. Apple Store should ban this app. It’s so badly designed. Not up to Apple Store standards.
Also, the app UI and UX are terrible. Apple Store should ban this app. It’s so badly designed. Not up to Apple Store standards.
Awful don’t use
This app is awful for South Korean use. If you aren’t in a main city you get warned or out right banned because they do t have your location available it’s ridiculous.
계정 정지 및 취소 안 됨 / Can’t pause or delete account
영어로 되어있어서 국제 데이팅인 줄 알았는데 한국인용이네요.
48시간 이후부터 계정 정지 및 취소 가능하다고 떠서 기다렸는데 48시간 지나도 여전히 계정 정지나 취소 안 돼요.
빨리 계정 삭제하게 해주세요.
This app doesn’t allow people to pause or delete accounts.
It said that I could pause or delete it after 48 hours of creating it, but I still couldn’t do it after 48 hours.
I’m frustrated by the fact that my profile is publicly viewed while I want to hide it.
48시간 이후부터 계정 정지 및 취소 가능하다고 떠서 기다렸는데 48시간 지나도 여전히 계정 정지나 취소 안 돼요.
빨리 계정 삭제하게 해주세요.
This app doesn’t allow people to pause or delete accounts.
It said that I could pause or delete it after 48 hours of creating it, but I still couldn’t do it after 48 hours.
I’m frustrated by the fact that my profile is publicly viewed while I want to hide it.
Pay to chat
The overall app experience is great the interface is clean, smooth, and easy to use. However, the biggest issue (and the reason for my 2-star rating) is the paywall around basic communication. Having to pay just to talk to someone, and paying per conversation or per like,completely kills the whole point of using a dating app.
For an app that advertises 3.5 million sign-ups, it’s disappointing that messaging isn’t free. Apps like Hinge, Tinder, and Tantan let people actually talk to each other without charging for every interaction. If you want to offer premium boosts or paid perks like higher visibility, cool, that makes sense. But charging users just to communicate feels excessive and makes the experience frustrating instead of fun.
Please reconsider this model. Let people message for free and use add-on features for revenue instead. The app could be great, but the current system is holding it back.
For an app that advertises 3.5 million sign-ups, it’s disappointing that messaging isn’t free. Apps like Hinge, Tinder, and Tantan let people actually talk to each other without charging for every interaction. If you want to offer premium boosts or paid perks like higher visibility, cool, that makes sense. But charging users just to communicate feels excessive and makes the experience frustrating instead of fun.
Please reconsider this model. Let people message for free and use add-on features for revenue instead. The app could be great, but the current system is holding it back.
User interface is poor
On the main page, the advertisement at the top of the screen makes the entire user interface move, while I’m trying to click a button.
Do you even test the user interface internally?
Do you even test the user interface internally?
Expensive
Is to expensive to talk, they charge for everything
앱 구동이 이상해요
앱 화면이 계속 위아래로 왔다갔다 하고 클릭을 하려 하면 터치 한곳이 아닌 다른 위치가 터치 됐다고 인식이 되네요.
Sentiment summary
64%
Positive (4-5★)
6%
Neutral (3★)
29%
Negative (1-2★)