Review Insights · App Store
Note AI: Smart Note Taker
HUBX · 532 ratings · ★ 4.4
4.4
★★★★★
532 ratings
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Top complaints - extracted from 17 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"notes"
8 negative reviews mention this · 47% of all complaints
★★★★★ "why I hate this app. THIS IS NOT NOTES THE ACTUAL NOTES APP HELPS BETTER THAN THIS" - Vbailon
2
"work"
4 negative reviews mention this · 24% of all complaints
★★★★★ "Download app. Support is slow . Subscribed and paid and now the app just doesn't work." - bad123dax
3
"note"
4 negative reviews mention this · 24% of all complaints
★★★★★ "why I hate this app. THIS IS NOT NOTES THE ACTUAL NOTES APP HELPS BETTER THAN THIS" - Vbailon
4
"paid"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Download app. Support is slow . Subscribed and paid and now the app just doesn't work." - bad123dax
5
"doesn"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Download app. Support is slow . Subscribed and paid and now the app just doesn't work." - bad123dax
6
"minutes"
3 negative reviews mention this · 18% of all complaints
★★★★★ "I liked it at first. Now it takes 30 minutes or more to load the notes. I need fast pace." - AShepherd81
7
"times"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Not Very Dependable. So many times I’ve recorded lectures, but they can’t be turned into notes." - TerriL0802
8
"does"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Download app. Support is slow . Subscribed and paid and now the app just doesn't work." - bad123dax
9
"help"
3 negative reviews mention this · 18% of all complaints
★★★★★ "why I hate this app. THIS IS NOT NOTES THE ACTUAL NOTES APP HELPS BETTER THAN THIS" - Vbailon
10
"limit"
3 negative reviews mention this · 18% of all complaints
★★★★★ "I liked it at first. I really liked it at first and didn’t mind paying the fee but it wouldn’t let me do any more because I had reached my limit for the week. I don’t understand why I have a limit if I paid money. That was really annoying so I’m using a differe…" - AreyoufeelingitnowMrCrabs
📋 All 17 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
why I hate this app
THIS IS NOT NOTES THE ACTUAL NOTES APP HELPS BETTER THAN THIS
Download app
Support is slow . Subscribed and paid and now the app just doesn't work.
I liked it at first
Now it takes 30 minutes or more to load the notes. I need fast pace.
No trial cancellation in app
Nowhere in app to cancel trial. Predatory in nature, if your app is any good then you shouldn’t have to worry about people wanting to cancel the trial.
Did not work!
After waiting 15 minutes saying analyzing it then said failed recording. Don’t waste your time.
Bad product does not work every time
Bad product does not work every time
No good
Works occasionally can never contact customer service
Help! Can’t view the tables
I just downloaded it and I love how it gives the synopsis and key points of a conversation I had. But I am unable to view the entire tables it created, only the first column and part of the second column. I’ve tried to hold the phone is landscape mode, and that doesn’t help either.
AWFUL APPCustomer Service!!!!
Horrible! I have 16 notes that I recorded on the app on my previous phone. 2 of which have are showing in non English speaking languages!!! I had 2 other notes that are uncounted for because the app crashed!when I attempted to reach out MULTIPLE times over I was reassured help but that was a lie! Now I have a new device and NONE of my previous recorded notes are on there!!!
Not always working
This app does not always work
What’s going on?
When I tried this originally, it was great but when I try to take notes now, I keep getting an error message. Based on the other comments, it seems like there is a weekly allotment of how many times you can take and process notes. That was not communicated to me in an upfront and clear manner when I purchased the yearly membership
Not for meetings or recordings
Four minutes! Really? Doesn’t cut it for note taking during study sessions. Looked promising but no.
Not helpful at all unless you want to pay
I tried to use it and tested how it works first and generated a note, then when actually trying to use it to generate a real note to use. It says i have reached my generation limit? How is the apps main function only accessible once for free?? Does anyone know of any actual FREE apps that generate notes?
Beware‼️😭
Paid for the subscription but there’s a weekly limit for your notes. I am willing to pay more but there’s no option for it. Too many flaws. Saddened by this cause I thought this will help me study.
Not Very Dependable
So many times I’ve recorded lectures, but they can’t be turned into notes.
I liked it at first
I really liked it at first and didn’t mind paying the fee but it wouldn’t let me do any more because I had reached my limit for the week. I don’t understand why I have a limit if I paid money. That was really annoying so I’m using a different note taking app and going to delete this one.
Very helpful
I used the audio to note feature an it organized the text for me. It went well but wouldn’t stop loading my last notes. So I refreshed the notes and then the app deleted all the notes I had.
Sentiment summary
85%
Positive (4-5★)
4%
Neutral (3★)
11%
Negative (1-2★)