Review Insights · App Store
OfferUp Buy & Sell Marketplace
OfferUp Inc. · 4,436,326 ratings · ★ 4.8
4.8
★★★★★
4,436,326 ratings
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Top complaints - extracted from 72 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"sell"
12 negative reviews mention this · 17% of all complaints
★★★★★ "Spam. Anytime I try and search for something I see one local business spam constantly for “Financing”. It wouldn’t be an issue if I could hide the post or block the seller but no I can’t see I just have to scroll constantly until I don’t have to …" - Nakee Nike
2
"post"
10 negative reviews mention this · 14% of all complaints
★★★★★ "Spam. Anytime I try and search for something I see one local business spam constantly for “Financing”. It wouldn’t be an issue if I could hide the post or block the seller but no I can’t see I just have to scroll constantly until I don’t have to …" - Nakee Nike
3
"marketplace"
10 negative reviews mention this · 14% of all complaints
★★★★★ "Fake/stolen/scammers. Stolen merchandise and fake accounts, mostly a waste of time, worse than facebook marketplace and/or craigslist" - Not-impressed-777
4
"notifications"
9 negative reviews mention this · 13% of all complaints
★★★★★ "‼️Shady waste of time. Used to be great. Spammy and constant insane full screen video ads. ‼️Shady waste of time. Used to be great. Spammy and constant insane full screen video ads. Most inbox notifications are their IRRELEVANT nagging annoying spam." - Smarty Review
5
"people"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Why I Left. I’ve sold over 300 items. Had over 100 reviews and a 5 star rating. Here’s why I left: dark patterns. OfferUp will send notifications about things unrelated to messages or sales, but the notification still makes a cash sound, as if somethin…" - Burnishd
6
"facebook"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Fake/stolen/scammers. Stolen merchandise and fake accounts, mostly a waste of time, worse than facebook marketplace and/or craigslist" - Not-impressed-777
7
"been"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Why I Left. I’ve sold over 300 items. Had over 100 reviews and a 5 star rating. Here’s why I left: dark patterns. OfferUp will send notifications about things unrelated to messages or sales, but the notification still makes a cash sound, as if somethin…" - Burnishd
8
"account"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Fake/stolen/scammers. Stolen merchandise and fake accounts, mostly a waste of time, worse than facebook marketplace and/or craigslist" - Not-impressed-777
📋 All 72 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
No good
It’s annoying how you notify about things I like but not even planning on buying. Also looks like if you dont pay for promoting your listing dont get any promotion at all and last, ads are extremely annoying
Spam
Anytime I try and search for something I see one local business spam constantly for “Financing”. It wouldn’t be an issue if I could hide the post or block the seller but no I can’t see I just have to scroll constantly until I don’t have to see the spam anymore, ridiculous.
Fake/stolen/scammers
Stolen merchandise and fake accounts, mostly a waste of time, worse than facebook marketplace and/or craigslist
‼️Shady waste of time. Used to be great. Spammy and constant insane full screen video ads
‼️Shady waste of time. Used to be great. Spammy and constant insane full screen video ads.
Most inbox notifications are their IRRELEVANT nagging annoying spam.
Most inbox notifications are their IRRELEVANT nagging annoying spam.
No shipping
No shipping which super bad if you want from the east coast they can’t ship anymore
Too many ads
Way too many ads now. No point in putting up with it when you can just use Facebook marketplace instead.
Last place I look
Offer up has outdated posts and pop up ads when scrolling. It doesn’t have much competition for local searches but I tend to search eBay, Mercari, Depop, and even Poshmark. I was able to find and close one good deal on the app. All other inquiries went unanswered.
Selling
There is no luck selling stuff on here I have way better luck on Facebook marketing
Why I Left
I’ve sold over 300 items. Had over 100 reviews and a 5 star rating. Here’s why I left: dark patterns. OfferUp will send notifications about things unrelated to messages or sales, but the notification still makes a cash sound, as if something sold. To make it worse, they hide those notifications under the Messages tab, so it looks like you have pending messages, but turns out they are just notifications. To dismiss them, opening the notification bell is not enough, you have to select all and mark as read. And they’ll be useless notifications like “more of these items found in your area”. When I look for an option to disable specific notifications, they’re not segmented out so you can’t really customize what you want to be notified of and what you don’t. Eventually I was getting so many a day unrelated to sales that I turned off all my notifications. Then I realized I just stopped using the app, and I felt bad because some people were interested in some items and I never saw their messages since I had the notifications turned off, but I needed my sanity back.
Years later, I come back to look for something to buy. I notice the app is slower, intrusive ads were expanded on, and no one answers (I wonder if other sellers did the same thing I did).
You guys are pushing ppl off the platform. This app has been enshtified.
Years later, I come back to look for something to buy. I notice the app is slower, intrusive ads were expanded on, and no one answers (I wonder if other sellers did the same thing I did).
You guys are pushing ppl off the platform. This app has been enshtified.
You were one the best
The app is just slow. The search bar is by far the slowest of its components. The app started to be bad once all the multiple ads started to appear.
FB marketplace is miles away from OU.
FB marketplace is miles away from OU.
Messages won’t send unless you upgrade
This app and website suck! You can’t make purchases unless you pay for premium. I gave it a try; messaged sellers to make purchases and the ALL went unread. No way all would go unread unless it’s blocked behind a paywall. No thanks! Sticking with marketplace and craigslist.
Scam
I bought an Xbox series s and the guy told me it was fine and after he sold it he deactivated his account so thank you for not helping me
App sucks
Never get any messages back. Want you to buy app to get anything
dead ap
people post and leave... no response ever dead ap
Search bar, Ads, Notifications
Search bar typing has been really slow and laggy
Ads pause podcasts. Notifications are stipid messages than don’t make me get on OfferUp until I decide to
Ads pause podcasts. Notifications are stipid messages than don’t make me get on OfferUp until I decide to
App unusable after update
This app used to be quick. This app is slower and slower after each update, so slow practically unusable. I even tried deleting app and clean install. I’ll have to delete the app once again and install older version of it through another source. Ads have killed app performance.
Too many notifications
I'm just here for what I need not other suggestions and tons of communication I don't care to get. 3 notifications in my status and only one is visible.
App keeps freezing up
The app freezes up and won’t you do anything. It’s been uploading pictures for 20 hours. I had to delete the app and start over. I haven’t been able to post anything yet but it just asked me to give it a review when I re-downloaded it
All scams
I have had 4 items posted for sale for over a month. The only offers I got were scams. Each account was deactivated. Why are there so many scams on this app?
Outdated postings
Old postings from years ago still showing! Now you have ads! Not current.
🗑️
Ruined this app with ads
Getting Worse Each Month
Customer service is awful. Random and arbitrary reasons for listing removal with no intelligent person to use common sense to reevaluate. Stop outsourcing customer service to countries where people don’t understand how the marketplace or your rules work.
Literally got Blu-ray’s removed because they said it’s “a prohibited item”. Really?? Then why TF is there a listing category specifically for Blu-ray’s/DVDs?
Stuffed animal isn’t allowed “because it’s a real animal”. No, you schmuck. It’s a stuff animal. Read the post title.
“Your listing violates our rules.” No it doesn’t. Read your own rules. Or would you like me to print them out for you and highlight them?
Just a bunch of mor0ns working here. You can sell counterfeit gold, postage stamps and other things. But if someone tries to spam report your listings, they will not care and remove them. Trash app. Used to be amazing 2-3 years ago. Consistently getting worse.
Literally got Blu-ray’s removed because they said it’s “a prohibited item”. Really?? Then why TF is there a listing category specifically for Blu-ray’s/DVDs?
Stuffed animal isn’t allowed “because it’s a real animal”. No, you schmuck. It’s a stuff animal. Read the post title.
“Your listing violates our rules.” No it doesn’t. Read your own rules. Or would you like me to print them out for you and highlight them?
Just a bunch of mor0ns working here. You can sell counterfeit gold, postage stamps and other things. But if someone tries to spam report your listings, they will not care and remove them. Trash app. Used to be amazing 2-3 years ago. Consistently getting worse.
Disappointing
Tried to sell my stuff , have the app but all I get is no internet connection
Excessive ads
Love the app, great for finding deals and selling. But there should be a quick way to skip ads or remove them completely..
I’m fine with seeing them while browsing but when it pops up and takes up the whole screen… bit much.
I’m fine with seeing them while browsing but when it pops up and takes up the whole screen… bit much.
Annoying advertisement notifications you can’t turn off
Stupid in app advertisement notifications from this awful company that you are not able to disable….
Offerup now wants you to upload your ID to a third party in order to use it.
Offerup wants you to upload images of your Id to a third party which probably isn’t even based in the US, in order to “verify” user identity. They stipulate in the fine print that Offerup is not responsible for your personal information being sold or used by said third party. And if you agree to the terms you release both Offerup and the random third party of any liability if they sell or “lose” your data. Whoever thought this was a good idea needs tarred and feathered. DO NOT USE OFFERUP. It is a personal data mining company, not a peer to peer selling platform.
Trash
Had a post up for a week and only got 14 views no offers not sure if people actually use this app or not but no activity on post
Not Interested
Trying to sell one item. I am not interested in Buying!!!
.
.
Stupid
I deleted my account because I stopped selling things. I went to download the APP again. It won’t let me use the email that I previously used. I’m not going to create a new email just to use this app again. VERY ANNOYING 👎🏻👎🏻👎🏻
Gives government ID and photo to 3rd party
This app requires all users verify through a 3rd party by government ID, phone number and personal photo before they can start using the app. Giving away personal information like that to a 3rd party is a ridiculous entry requirement
Ridiculous Ads
I do not care about how many items I have sold or the good qualities of this app. I am giving this app one star simply because of the pop up ads that DO NOT allow you to close them even when they end and the (x) button appears. Unbelievable.
Useless notifications
They send sales based notifications to promote products but they don’t send notifications of pending unread messages
Flooding your notification list with spam
Flooding your notification list with spam
Facebook market is better
Stuff on here hardly ever sells. Barely get 4 clicks after 3 weeks. On Facebook marketplace I’m hitting 200 clicks and or sell within 3 days time. I think out of the 105 things I’ve listed on here only 2 sold on this app. The rest was on Facebook
Too many ads
Stay away, not worth buying or selling here
Upselling & worthless
After months, with nearly 20 listings, not a single sale, Always recommending to upgrade for greater visibility, and constant notifications of stuff I don’t want. Not worth it.
go use marketplace, trust me
june 2026: so sad to see even the app itself lags all the time, video ads with every scroll (that you have to avoid clicking or else it redirects to safari or the app store), and pop up ads that open up to temu. interestingly, a simple app that displays pictures and has a messaging system runs horribly on a recent iphone. will no longer be using this app and moving to another service
i cannot believe i just got a video ad on this app. they just pushed out a app redesign thats made it worse too. it doesnt show when a user posted an item anymore either! im impressed at how they manage to make this app worse and worse in the multiple years ive used it.
i cannot believe i just got a video ad on this app. they just pushed out a app redesign thats made it worse too. it doesnt show when a user posted an item anymore either! im impressed at how they manage to make this app worse and worse in the multiple years ive used it.
Ads is killing the app
Why can’t I just look for something in pice without pop up ads
Took off my ad for me trying to sale my truck for no legit reason
Very bad app too many advertisement and very unprofessional took down my ad of me trying to sell my vehicle saying ( I’m offering a service ) which is very UNTRUE 0 stars app I reached out to a (live support agent ) and they never responded very UNPROFESSIONAL
Shady waste of time. Used to be great. Spammy
Shady waste of time. Used to be great. Constant whole screen video pop ups. Most inbox notifications are their IRRELEVANT nagging annoying spam.
scammers
nothing but scammers
Weirdos
My experience hasn’t been great. People inquire., ask for my phone number and when i say no, the account is deleted. Or they will inquire and never replay back after responding
No sells
Nobody buying and everytime the want it they want my phone number
Not OK!
This was at one time my favorite app to use. Now it’s the same money grubbing people who make the whole experience about the money!
Photos don’t load
App is unusable. Photos never load.
All bots
All their 5 star reviews are fake. And accounts on the app are fake buyers. Offer up has been infiltrated unfortunately
Images are broken
Images load then disappear or don’t load at all.
While I’m here, add some quality of life improvements such as: Blocking accounts or users posts & Filtering searches by adding “ - “
While I’m here, add some quality of life improvements such as: Blocking accounts or users posts & Filtering searches by adding “ - “
Pop up add spam and headache
I’ve used OfferUp for years and it’s understandable that ads may show up but it’s gotten to a point within just 20 seconds of scrolling I am redirected to a browser unprompted to view ads and it keeps popping up so much it’s insane any regular user would use this app now
Not the best app to sell
I never get inquiries on here
Images wont load
The app has an issue to where i cant even remotely use it anymore every post i click on the images don’t even show up anymore? Fix your app please it’s starting to get annoying.
Annoying
Easy to use, but full of ads and spam. Extremely difficult to sell anything on here without spending money to get your post seen. I’d recommend craigslist or Facebook marketplace. You might even have better luck with a piece of paper on a light pole on your street.
+ 22 more in the clipboard copy
Sentiment summary
95%
Positive (4-5★)
3%
Neutral (3★)
2%
Negative (1-2★)