Review Insights · App Store
Once: Perfect Match Dating App
Xeanco Limited · 49,672 ratings · ★ 3.8
3.8
★★★★★
49,672 ratings
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Top complaints - extracted from 88 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
27 negative reviews mention this · 31% of all complaints
★★★★★ "It's just a scam. All the women in here are not real they are just bots and this app just wants you to just waste your money I do not recommend it" - Ghost8:14
2
"scam"
26 negative reviews mention this · 30% of all complaints
★★★★★ "Scammers. lol they are scammer and robot don’t download they are theives 🤣🤣" - Sexy&9977
3
"fake"
25 negative reviews mention this · 28% of all complaints
★★★★★ "Too expensive. Too expensive and the girls are fake not worth my time and money" - Horse meat 80
4
"bots"
22 negative reviews mention this · 25% of all complaints
★★★★★ "Scam. This app is a total scam. Upon the first hour of downloading, I was matched with 10 bots. No genuine connections. Someone should be running interference on the scamming that is happening on this app. If I could, I would give it a zero." - Bigbfan22
5
"profiles"
18 negative reviews mention this · 20% of all complaints
★★★★★ "Scam. It’s a total scam they flood your profile with really attractive profiles that seem interested in you and cap how many messages you send so you have to pay more in order to message a face the extra messages are outrageously expensive and wh…" - ahdhbffbnx
6
"gems"
18 negative reviews mention this · 20% of all complaints
★★★★★ "Rip off. This site not only charges you a fee to join it but also makes you buy gems to talk to women. So it's a pay to text site. It's a rip off" - jimmya4142
7
"talk"
17 negative reviews mention this · 19% of all complaints
★★★★★ "Price is too much. The fact that we can only send a couple messages before we’re forced to pay is ridiculous. I can understand paying for more swipes but ones the connection is made paying to talk is horrible" - Ldc95
8
"real"
15 negative reviews mention this · 17% of all complaints
★★★★★ "It's just a scam. All the women in here are not real they are just bots and this app just wants you to just waste your money I do not recommend it" - Ghost8:14
9
"message"
14 negative reviews mention this · 16% of all complaints
★★★★★ "Scam. It’s a total scam they flood your profile with really attractive profiles that seem interested in you and cap how many messages you send so you have to pay more in order to message a face the extra messages are outrageously expensive and wh…" - ahdhbffbnx
10
"messages"
13 negative reviews mention this · 15% of all complaints
★★★★★ "Scam. It’s a total scam they flood your profile with really attractive profiles that seem interested in you and cap how many messages you send so you have to pay more in order to message a face the extra messages are outrageously expensive and wh…" - ahdhbffbnx
11
"people"
13 negative reviews mention this · 15% of all complaints
★★★★★ "0 stars/SCAM!. Has more bots than actual people. You essentially have to pay for the subscription to chat with people (which normally wouldn’t be the problem) an ontop of the subscription you still have to top-up to continue chatting with people." - Shannfire24
12
"waste"
11 negative reviews mention this · 13% of all complaints
★★★★★ "It's just a scam. All the women in here are not real they are just bots and this app just wants you to just waste your money I do not recommend it" - Ghost8:14
📋 All 88 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Scammers
lol they are scammer and robot don’t download they are theives 🤣🤣
Scam
This app is a total scam. Upon the first hour of downloading, I was matched with 10 bots. No genuine connections. Someone should be running interference on the scamming that is happening on this app. If I could, I would give it a zero.
It's just a scam
All the women in here are not real they are just bots and this app just wants you to just waste your money I do not recommend it
Scam
It’s a total scam they flood your profile with really attractive profiles that seem interested in you and cap how many messages you send so you have to pay more in order to message a face the extra messages are outrageously expensive and when I tried to continue offline the “woman” I was texting kept telling me “our connection is worth it”, “I’d rather continue our connection on the app” even after repeatedly explaining how expensive it is and how I can’t keep paying and asking for alternative ways to connect that doesn’t involve dropping $25+ for 2-5 message.
Too expensive
Too expensive and the girls are fake not worth my time and money
0 stars/SCAM!
Has more bots than actual people. You essentially have to pay for the subscription to chat with people (which normally wouldn’t be the problem) an ontop of the subscription you still have to top-up to continue chatting with people.
Price is too much
The fact that we can only send a couple messages before we’re forced to pay is ridiculous. I can understand paying for more swipes but ones the connection is made paying to talk is horrible
So many fake profiles
So many fake profiles. I wasted way too much money trying to make a connection and chatting with fake profiles that just got me to spend more money. Not worth it in my opinion.
Rip off
This site not only charges you a fee to join it but also makes you buy gems to talk to women. So it's a pay to text site. It's a rip off
FAKE PROFILES
BAD DATING SITE
Not a good site
Very costly and many profiles are not real
Not worth it
So pay $30 a month for what? I get it then I still can’t talk to people bc you need gems and when you run out you have to pay for more. You can only talk to someone for like 2 min or how many messages then the next day you can only send one message to them. It’s already $30 a month canceled the next day.
Refund
I want to cancel my subscription and get a refund. You make it impossible to talk to customer service.
You makes us subscribe and limit how many times we can message someone and try to make us pay more to continue talking. I only brought the thing because I thought it'd be unlimited messaging.
You makes us subscribe and limit how many times we can message someone and try to make us pay more to continue talking. I only brought the thing because I thought it'd be unlimited messaging.
Wow this is a scam
Truly I think all the women on this app are straight fake people I’m mean it’s crazy to me that every girl when I asked them out gave the same response “ I like talking online” it’s embarrassing to spend money on fake women this is truly the worst dating app I have ever used just want to go out with a somebody who appreciates my personality but it won’t happen if it’s only ai bots destroy me your app!
Too many bots
So many bots it's impractical. Very scammy vibes.
I’m 98% sure this app is a scam and youre talking to robots
They try to keep you on the app saying things like “you care about me right” and “I don’t really have socials and would prefer to talk on here” after offering your number. Will update if I get any bugs from this app deleted from phone.
Don’t like the app
Feels like I am talking to bots
Full of bots, $$$$
Most profiles appear to be bots that are designed to keep users chatting so they will pay for gems to keep the conversation going. Gems are required to talk to others even with a premium membership. The app says you can talk to “regular “ users with the membership, but it doesn’t tell you that popular members require gems to talk, regardless of membership. Seems like they are all popular. Scam
Gems
The whole idea of having to constantly buy gems to continue to talk on here with someone is dumb. Why do you have to buy gems in the first place?!
It’s a complete Scam
Once is a complete scam. The app is full of fake profiles, zero real interactions, and constant paywalls pushing you to spend more money for nothing. I gave it a fair chance, and it delivered absolutely no genuine matches or conversations. Save your time and your money - this app is misleading and not worth downloading.
Money suck
It’s a money suck. The ladies just want to sext and never want to meet. Don’t waste your time or money
Fake!
It's just AI chat bots.
TRASH APP!!!
This app is trash. Have to pay to send a “popular member” a message by purchasing “gems”. What constitutes a “popular member”? The person had one photo by the way. Can’t filter anyone by location- just by age- and then scroll endlessly through profiles to attempt to find someone in your nearby area. Have to pay a weekly or monthly subscription to see who views your profile, liked your profile…. This is one of the worst dating apps.
Scam
I have been on here for about 2 weeks and every exchange has been with a bot. I have had no interaction with a real person. I have two friends on this app that have had the exact same experience. Do NOT fall for this.
Dumbest app
The app is just a pitfall of expenses. You have to pay to even talk to someone. Waste of time and money. Do not use
Scam?
I’m sorry, but charging users per message they send is absolutely ridiculous! Not to mention, I’m pretty sure everyone is a bot lol in one day having three different individuals say “let’s just keep everything on here” verbatim…is freaking SUS!
Don’t recommend
this app is extremely expensive. I paid for a premium subscription only to have to pay to send messages every day. and the guys on here don’t want to meet in person for coffee or let alone actual talk via texting or calling an actual phone number. makes me think that these so called good matches or conversations I had are fake and completely AI generated.
so don’t get this app. if you don’t want to pay $100 within the first week of making an account and the guy that you had great conversations with doesn’t want to do anything other then keep talking on this expensive app. I do not recommend.
so don’t get this app. if you don’t want to pay $100 within the first week of making an account and the guy that you had great conversations with doesn’t want to do anything other then keep talking on this expensive app. I do not recommend.
Fake
Another fake page
Worst ever
Every man I had contact with was a scammer. Don’t waste your money like I did!!
Not paying money to just text ai bots
Unimpressed
Scam!
Too many profiles with modeling photos so red flag there. Responds at all hours of the night as if they never sleep so red flag there. It’s all AI bots. As soon as u ask to text the same Response is given saying they prefer to communicate on here. Red flag again. They make you constantly buy gems which drains all ur money. This is how the company builds profit. These are all fake profiles. I’m canceling my membership. No one on here has actually even been on a date with anyone if you read all the reviews. Bunch of bs. To the creator developer owner of this app don’t waste your time messaging me to this review. Move onto another dating app people! You are waisting ur time and money on here.
This app is trash
This app is fake. It’s not real all the people on it are AI generated. It’s a scam do not use this app. Trust me you will regret it if you do.
Pay to talk
I already have a subscription why do I have to pay extra just to text someone
AI fake
AI fake
Fake
Absolutely awful, you can tell every profile is complete Spam
Scam App
You get flooded with “popular members” who are all bots and then they drain your “gems” which you need 10 of for each message that you send. Then the app asks you to pay for more gems in order to send more messages.
Edit: To respond to the dev comment, after some pretty decent conversations, I messaged 6 different popular profiles asking to leave the app so I wouldn’t have to use gems anymore and got the exact same word-for-word reply from all of them. And all of them within seconds of me sending the message. That is bot behavior. They may not be your bots, but if that many profiles on your app are fake, then that’s a problem you need to look into.
Edit: To respond to the dev comment, after some pretty decent conversations, I messaged 6 different popular profiles asking to leave the app so I wouldn’t have to use gems anymore and got the exact same word-for-word reply from all of them. And all of them within seconds of me sending the message. That is bot behavior. They may not be your bots, but if that many profiles on your app are fake, then that’s a problem you need to look into.
Over priced
Over priced and not seem to be a lot of real profiles
I regret going on this app !!! I will warn people not to use this app because they only want $$$$$
Stay away from this app if you are not a Donald Trump with all his $$$$. They make you pay for chatting every minute and seconds. Tinder , match and eharmony is still the best !!!
This is like a scam
Not only do you have to subscribe but pay to message so dumb when my month is up I’m out
Not worth
Bot profiles, cost the most of any app. Not worth it
Scam
Bots don’t waste your time or money
The worst app I ever usted!
Es la peor aplicación que eh visto!
The Fraudiest
I’m so sick of these fraud dating sites where you end up chatting with bots and they pump you for “tokens”
to keep going. Apple should be ashamed of itself for allowing these apps and taking a cut of the fraud.
to keep going. Apple should be ashamed of itself for allowing these apps and taking a cut of the fraud.
Garbage App
Bots Galore!!!!! Redundancies? To get you to waste & buy more Hems for a simple DM Verbatim!!!! Don’t waste your time!!!
To Mainy fake profiles and fake people!!don’t download!!!!! Not worth it
Horrible experience ever
Scam
You get the subscription and start messaging but then you need to pay more for get more gems 🤬 and keep chatting I want my money back
App
Sucks
Abuso
Solo quieren sacar dinero
Worst scam
This is the biggest scam I have seen. Do not waste your money. No one is real and all they want you to to is keep texting and that’s how they make their money
They should be shut down
They should be shut down
AI BOTS! All fake
If you’ve used dating apps enough, you can tell if it’s a real woman. None here are. Ask them specific questions about their location and town and they can’t answer. Horrible.
+ 38 more in the clipboard copy
Sentiment summary
69%
Positive (4-5★)
5%
Neutral (3★)
26%
Negative (1-2★)