Review Insights · App Store
OnCue Stores
OnCue · 1,632 ratings · ★ 4.9
4.9
★★★★★
1,632 ratings
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Top complaints - extracted from 9 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"store"
3 negative reviews mention this · 33% of all complaints
★★★★★ "Unusable Point System. I downloaded the app to collect points as it’s more convenient than looking for a physical card only to learn you can’t actually use any of the points in-app and I can’t move the points to a physical card to use in-store. Now I have pointle…" - GFleming
2
"notifications"
3 negative reviews mention this · 33% of all complaints
★★★★★ "Designed to Offend. Begs every startup to enable notifications, a violation of Apple rules. Reported. I don’t want notifications. Stop asking, stop breaking the rules." - Anosognosic Reviewer
3
"purpose"
3 negative reviews mention this · 33% of all complaints
★★★★★ "Trash. They never get the orders from the app until you go in and tell them about it. That defeats the purpose." - HighFlowerIndustries
📋 All 9 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Designed to Offend
Begs every startup to enable notifications, a violation of Apple rules. Reported.
I don’t want notifications. Stop asking, stop breaking the rules.
I don’t want notifications. Stop asking, stop breaking the rules.
No store info
The app doesn’t display fuel prices. Need to take a “Cue” from QT
Trash
They never get the orders from the app until you go in and tell them about it. That defeats the purpose.
A real pain
Stop asking me if I would like to update my notifications twice every time I open this app. If I want notifications, I’ll set it up that way. To be asked if I want to do that every single time I open the app is about as stupid as you can get
Does not work
The screens shown on the App Store are not part of the app. All it does is ask you to enable notifications. After that, there is no functionality. I was hoping to see some insights into the stores, access my rewards, and see available deals. Nothing. Nada.
No purpose
Not the reward card app
Worst app
This app serves no purpose it does not work at all
Unusable Point System
I downloaded the app to collect points as it’s more convenient than looking for a physical card only to learn you can’t actually use any of the points in-app and I can’t move the points to a physical card to use in-store. Now I have pointless points.
Need to be able to redeem from phone.
It’s 2023 - see the title.
Sentiment summary
98%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)