Review Insights · App Store
Open Food Facts - Product Scan
Open Food Facts · 136 ratings · ★ 4.4
4.4
★★★★★
136 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"doesn"
3 negative reviews mention this · 23% of all complaints
★★★★★ "What I wish could change and I hope will. I’ve been using Open Food Facts lately and it’s an amazing app but what I would love to see in a app is to see if a meal/dish/recipe is processed or unprocessed and it also doesn’t look up the products that I want! Going to a new app!" - Blaze/Nala
2
"products"
3 negative reviews mention this · 23% of all complaints
★★★★★ "What I wish could change and I hope will. I’ve been using Open Food Facts lately and it’s an amazing app but what I would love to see in a app is to see if a meal/dish/recipe is processed or unprocessed and it also doesn’t look up the products that I want! Going to a new app!" - Blaze/Nala
3
"nothing"
3 negative reviews mention this · 23% of all complaints
★★★★★ "I want it to work. Can’t find nothing. I scanned and all I get is ‘error’. Don’t bother." - Hello I was here
4
"scanned"
3 negative reviews mention this · 23% of all complaints
★★★★★ "I want it to work. Can’t find nothing. I scanned and all I get is ‘error’. Don’t bother." - Hello I was here
5
"idea"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Good Idea, Bad Execution. Open source data is an excellent idea. But forcing people to create an account to use it is bull and I simply refuse to do it. App is rated accordingly." - Dr. Hercaleese Mandangalo
6
"account"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Good Idea, Bad Execution. Open source data is an excellent idea. But forcing people to create an account to use it is bull and I simply refuse to do it. App is rated accordingly." - Dr. Hercaleese Mandangalo
7
"scan"
3 negative reviews mention this · 23% of all complaints
★★★★★ "I want it to work. Can’t find nothing. I scanned and all I get is ‘error’. Don’t bother." - Hello I was here
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Where is your firm from?
Why is it so hard to see where your firm is located/ based?
Pepsi compared to 100% juice
A can of Pepsi Max turned out to be a C and a box of 100% juice was an E....doesn't make any sense....maybe a good scanner but a poor algorithm for nutrition.
Good Idea, Bad Execution
Open source data is an excellent idea. But forcing people to create an account to use it is bull and I simply refuse to do it. App is rated accordingly.
App doesn’t work
The app doesn’t work. Can’t create an account and can’t scan any products.
🤦🏽♂️
this app dont do nothing ive scan ever thing in my room that has a bar code on it 🤦🏽♂️ i even scan a dr pepper can 🤦🏽♂️ nothing came up
Does not trip camera for barcode scan
Does not trip consistently the camera for barcode scan. It did once and found my English whole wheat muffins.
What I wish could change and I hope will
I’ve been using Open Food Facts lately and it’s an amazing app but what I would love to see in a app is to see if a meal/dish/recipe is processed or unprocessed and it also doesn’t look up the products that I want! Going to a new app!
I want it to work
Can’t find nothing. I scanned and all I get is ‘error’. Don’t bother.
Huh?
First product I scanned was not in their database. What followed was 15 minutes of photos and questions I had no answers for. Then requests for the same photos. Then requests to write down the information that was in the photos. They may know all of this. But they don't know the first-timers like me who know nothing about any of this. Screen after screen of confusion. I gave up and deleted it.
It was better
I chose this app because it had the NOVA food classification clearly indicated as first result.
Now it is hidden among other information.
Now it is hidden among other information.
Love the idea but it crashed three times in the first two minutes.
I want to love this ap; it is something we all need to offload the decision making process in choosing the right foods when we don’t have time to look up every ingredient. but the developers need to test us more because it keeps crashing when I try to sign up for an account.
Works as described but lacks data
This is a great idea. The problem is that although the scanner recognizes the product (at least generically, but often not the specifics such as the brand) there is no data in the dB for many products. The first four items I scanned all asked ME to enter all the data from the package. Tsk tsk. If you’re crowdsourcing the data it’s going to take a while before this app becomes useful.
Two years between the last and previous review
Can’t be that great or popular if no one feels compeled to review, i mean not even a negative review in two years?
Sentiment summary
85%
Positive (4-5★)
4%
Neutral (3★)
12%
Negative (1-2★)