Review Insights · App Store
Owll:AI Note Taker & Assistant
VOCALBEATS.AI PTE. LTD. · 2,583 ratings · ★ 4.8
4.8
★★★★★
2,583 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
6 negative reviews mention this · 40% of all complaints
★★★★★ "SUCKS. It wouldn’t pick up one word of my lecture. Then it charged me for 3 months without me knowing. Took me so long to find the subscription page. Save your time and money." - kvance03
2
"cancel"
5 negative reviews mention this · 33% of all complaints
★★★★★ "No way to cancel subscription. App is fine but I want to cancel my subscription and they literally provide no way to do it. So I guess I’m paying them weekly for life unless someone decides to return my email. Don’t buy this!" - Rangers fan 1977
3
"through"
4 negative reviews mention this · 27% of all complaints
★★★★★ "It won't let me cancel my subscription.. I've looked through the app store subscriptions, looked on the apple website, even deleted my account fully. It still attempts to charge me." - G Minty
4
"find"
3 negative reviews mention this · 20% of all complaints
★★★★★ "SUCKS. It wouldn’t pick up one word of my lecture. Then it charged me for 3 months without me knowing. Took me so long to find the subscription page. Save your time and money." - kvance03
5
"money"
3 negative reviews mention this · 20% of all complaints
★★★★★ "SUCKS. It wouldn’t pick up one word of my lecture. Then it charged me for 3 months without me knowing. Took me so long to find the subscription page. Save your time and money." - kvance03
6
"weekly"
3 negative reviews mention this · 20% of all complaints
★★★★★ "No way to cancel subscription. App is fine but I want to cancel my subscription and they literally provide no way to do it. So I guess I’m paying them weekly for life unless someone decides to return my email. Don’t buy this!" - Rangers fan 1977
7
"cancel subscription"
3 negative reviews mention this · 20% of all complaints
★★★★★ "No way to cancel subscription. App is fine but I want to cancel my subscription and they literally provide no way to do it. So I guess I’m paying them weekly for life unless someone decides to return my email. Don’t buy this!" - Rangers fan 1977
8
"scam"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Scam!! Unable to unsubscribe!!!. If you don’t want this company to charge you $7.99 every week for the rest of your life, STAY AWAY!!! This AI service has nowhere to change or unsubscribe from my previously selected plan and has been charging me WEEKLY despite multiple att…" - nadiasasha19
9
"week"
3 negative reviews mention this · 20% of all complaints
★★★★★ "No way to cancel subscription. App is fine but I want to cancel my subscription and they literally provide no way to do it. So I guess I’m paying them weekly for life unless someone decides to return my email. Don’t buy this!" - Rangers fan 1977
10
"service"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Scam!! Unable to unsubscribe!!!. If you don’t want this company to charge you $7.99 every week for the rest of your life, STAY AWAY!!! This AI service has nowhere to change or unsubscribe from my previously selected plan and has been charging me WEEKLY despite multiple att…" - nadiasasha19
11
"customer"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Scam!! Unable to unsubscribe!!!. If you don’t want this company to charge you $7.99 every week for the rest of your life, STAY AWAY!!! This AI service has nowhere to change or unsubscribe from my previously selected plan and has been charging me WEEKLY despite multiple att…" - nadiasasha19
12
"customer service"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Scam!! Unable to unsubscribe!!!. If you don’t want this company to charge you $7.99 every week for the rest of your life, STAY AWAY!!! This AI service has nowhere to change or unsubscribe from my previously selected plan and has been charging me WEEKLY despite multiple att…" - nadiasasha19
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
SUCKS
It wouldn’t pick up one word of my lecture. Then it charged me for 3 months without me knowing. Took me so long to find the subscription page. Save your time and money.
No way to cancel subscription
App is fine but I want to cancel my subscription and they literally provide no way to do it. So I guess I’m paying them weekly for life unless someone decides to return my email. Don’t buy this!
Scam!! Unable to unsubscribe!!!
If you don’t want this company to charge you $7.99 every week for the rest of your life, STAY AWAY!!! This AI service has nowhere to change or unsubscribe from my previously selected plan and has been charging me WEEKLY despite multiple attempts to reach out to their customer service team to cancel my subscription. From reading other comments here, I am not the only person experiencing this problem. Beware!
Are you buying your ratings?
That was the worst app I’ve ever downloaded
Won’t stop charging me
I downloaded the app on the trial. Cancelled the same day through the App Store. Started getting emails that I’m getting charged $7.99 a week. I replied to the email and they have a third party handling their invoices and won’t cancel my already cancelled account. Apple already thinks it’s cancelled so they are no help. There’s no way to talk to anyone to get them to cancel the charges. Huge scam!
Who Knows Not Owl
Would love to review this but I refuse to pay money for an app that claims it offers the world with no test functionality. Sadly won’t be using this program but you know what works well ChatGPT so if you already have a paid subscription there instruct it to take notes pretty simple and covered under what is already being paid. You don’t need to pay for yet another app.
Share
Can’t figure out how to make this app appear after I’ve hit “share” and “more” from my Voice Memos. Please help.
900 minutes goes fast
I bought this for taking class notes. And I have at least 6 classes a day that are 30 minutes each. That’s 720 minutes a month and that doesn’t include all the additional meetings. The notetaking is phenomenal. But I’ve only had this app for two weeks and I’m already out of minutes. Big thumb down for not having a second option for people who need more transcriptions.
No customer service
Bad customer service probably outsourced
Unable to cancel free trail
It’s impossible to cancel the free trial and you can’t play a lecture on your computer outclound and have the app record its, no sound comes through.
Customer service is lacking
I’ve used the product and it has nice features but when you have issues their customer service is very slow to respond and fails to get issues corrected.
Not up to par
I tried to use this twice to take notes while talking my terminally ill mom’s dr. It was disappointing to say the least. This AI notetaker was a bust.
Yearly subscription for what
I payed 60 dollar for my yearly subscription and every month I run out of YouTube transcriptions and real time transcription. And the only way to get more is by buying more or to refer a friend. I find it really unreliable even tho it does a great job. Thought I was saving money by buying the 60 dollar year plan but now my 60 dollars have turned to more than 100 dollars. This app lowkey a scam they want more and more money the more you use it. If I knew it was going to be this way I won’t have bought it.
It won't let me cancel my subscription.
I've looked through the app store subscriptions, looked on the apple website, even deleted my account fully. It still attempts to charge me.
too expensive
I really wish they would be upfront and tell you the cost of apps. This one is secretive and refuses to tell you the cost until you download it and try to sign up. Once you finally get through the introductory stuff you find out that if you pay weekly, it is eight dollars a week. That is just way too expensive. Deleted the app immediately.
Sentiment summary
96%
Positive (4-5★)
1%
Neutral (3★)
4%
Negative (1-2★)