Review Insights · App Store
Package Tracker・Track Delivery
Samuel Mac · 149 ratings · ★ 3.8
3.8
★★★★★
149 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"tracking"
9 negative reviews mention this · 41% of all complaints
★★★★★ "Fedex. Did not work for fedex tracking number. Nagging pop ups to review made me uninstall" - Kiran41
2
"package"
7 negative reviews mention this · 32% of all complaints
★★★★★ "You Had One Job…. …and that job was to track packages. Secondary job might be to be more convenient than just going to the shippers webpages, but being totally fair, just accomplishing the first thing would allow you to call yourself “Parcel Tracker • Deliv…" - Catfish HunterPDX
3
"number"
5 negative reviews mention this · 23% of all complaints
★★★★★ "Fedex. Did not work for fedex tracking number. Nagging pop ups to review made me uninstall" - Kiran41
4
"track"
5 negative reviews mention this · 23% of all complaints
★★★★★ "Fedex. Did not work for fedex tracking number. Nagging pop ups to review made me uninstall" - Kiran41
5
"useless"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Useless. Useless app and they have the nerve to hassle you to rate them the minute you open the app for the very first time…subscription based…" - Musique_Artistre
6
"review"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Fedex. Did not work for fedex tracking number. Nagging pop ups to review made me uninstall" - Kiran41
7
"tracking number"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Fedex. Did not work for fedex tracking number. Nagging pop ups to review made me uninstall" - Kiran41
8
"several"
4 negative reviews mention this · 18% of all complaints
★★★★★ "No Amazon Tracking. Interesting, but there’s a HUGE feature gap: Add an Amazon (US) order number and all the application shows is “Carrier information not found.” While there are several Amazons listed as carriers, the US is not one of them and cannot even be …" - mdingers
9
"other"
4 negative reviews mention this · 18% of all complaints
★★★★★ "No Amazon Tracking. Interesting, but there’s a HUGE feature gap: Add an Amazon (US) order number and all the application shows is “Carrier information not found.” While there are several Amazons listed as carriers, the US is not one of them and cannot even be …" - mdingers
10
"does"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Garbage. This does not work tried several packages in the USA nothing worked" - Rainymadman
11
"rate"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Useless. Useless app and they have the nerve to hassle you to rate them the minute you open the app for the very first time…subscription based…" - Musique_Artistre
12
"work"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Fedex. Did not work for fedex tracking number. Nagging pop ups to review made me uninstall" - Kiran41
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Useless
Useless app and they have the nerve to hassle you to rate them the minute you open the app for the very first time…subscription based…
Fedex
Did not work for fedex tracking number. Nagging pop ups to review made me uninstall
No Amazon Tracking
Interesting, but there’s a HUGE feature gap: Add an Amazon (US) order number and all the application shows is “Carrier information not found.” While there are several Amazons listed as carriers, the US is not one of them and cannot even be manually selected. Since Amazon is the largest online retailer in the US, this application will have very limited value for anyone buying from Amazon, especially in comparison to others that have integrations with this retailer and shipper.
You Had One Job…
…and that job was to track packages. Secondary job might be to be more convenient than just going to the shippers webpages, but being totally fair, just accomplishing the first thing would allow you to call yourself “Parcel Tracker • Delivery Track” and do so with a straight face. Hold your head up high when you walked around the App Store, hanging out with the other apps. Spoiler alert: No such luck. I first tried setting it to UPS and tried to track a UPS package. I put in the tracking number and clicked “Track Parcel” hopes up, feeling good. Nothing. No feedback of any kind and certainly no tracking of my parcel, just a spinning progress wheel that stopped as soon as it started. Ok. Maybe the tracking number was wonky so I went to UPS.com and tried it there. 2 seconds and my tracking info came up. Tried the same process with a FedEx package. No dice. Then I got a pop-up asking me to rate the app (Are you sure guys? You really want me to do that now?) which is how I ended up here thoroughly disappointed with this silly app.
Garbage
This does not work tried several packages in the USA nothing worked
Not ready for prime time
I’ve had other parcel tracker apps and this one is,by far, the worst. You can’t make changes (for example -adding the name of what the shipment is) so if you’re tracking several things you have no way of knowing what is what (especially during this busy shipping season). The app also never updated. It would say that it was awaiting the package , but when I checked the actual site, it had moved through several different phases, and one had even arrived, yet still had that it was awaiting the package. Going back to my reliable app and deleting this ASAP!
Cr@p
ZERO stars!
I gave this 1 star Only cause it won't submit unless you give at least 1 star.
First thing, the app wants you to do is sign up for a subscription.
I need a shipping/delivery app to track Amazon deliveries.
Amazon gives you a tracking # (only cause they have to). It's totally useless. Supposedly track in their app. But you Won't know your pkg was delivered until a 1/2 hr - 1 hr After it was delivered.
Every other pkg tracking app is useless. Including this one.
I gave this 1 star Only cause it won't submit unless you give at least 1 star.
First thing, the app wants you to do is sign up for a subscription.
I need a shipping/delivery app to track Amazon deliveries.
Amazon gives you a tracking # (only cause they have to). It's totally useless. Supposedly track in their app. But you Won't know your pkg was delivered until a 1/2 hr - 1 hr After it was delivered.
Every other pkg tracking app is useless. Including this one.
This should be free
This should be free.
There is no option to name what you are tracking. You have to remember what each tracking number refers to.
You cannot add a tracking number in advance. If the app cannot detect it on the carrier’s site then you have to wait until the carrier knows. You are often told of the tracking number before the seller ships so why make the user wait. The label has been created, the carrier is simply waiting to receive the item.
You cannot delete an entry after it is added. This just pollutes the list and no indicators showing which ones have been delivered, which ones are in transit or which ones have not shipped.
The delivery date does not show. You have to go to the carrier’s site to see the delivery date.
You are better off to copy tracking links that sellers provide into a Notes document. You can name the links AND you can add them in advance AND you can delete them AND you can see what date to expect delivery.
You could also send the tracking number with a description to yourself as a text message and Messages will most likely be able to detect the carrier and take you to the site itself.
How the app currently functions is barely usable, and should be free. The purpose of tracking apps is to provide useful information in one place and not have the user get partial information then having to go to the carrier’s site to get the rest. Why bother then.
There is no option to name what you are tracking. You have to remember what each tracking number refers to.
You cannot add a tracking number in advance. If the app cannot detect it on the carrier’s site then you have to wait until the carrier knows. You are often told of the tracking number before the seller ships so why make the user wait. The label has been created, the carrier is simply waiting to receive the item.
You cannot delete an entry after it is added. This just pollutes the list and no indicators showing which ones have been delivered, which ones are in transit or which ones have not shipped.
The delivery date does not show. You have to go to the carrier’s site to see the delivery date.
You are better off to copy tracking links that sellers provide into a Notes document. You can name the links AND you can add them in advance AND you can delete them AND you can see what date to expect delivery.
You could also send the tracking number with a description to yourself as a text message and Messages will most likely be able to detect the carrier and take you to the site itself.
How the app currently functions is barely usable, and should be free. The purpose of tracking apps is to provide useful information in one place and not have the user get partial information then having to go to the carrier’s site to get the rest. Why bother then.
way too many pop-ups
way too many pop-ups looking for rating no where to indicate item purchased
Very Basic
I guess I had higher expectations for this. I thought it might work as the feature in the app SHOP. There, you input the tracking and it keeps track and notifies you of updates. This one does not...that I have found. But tonight took the cake. A package I received TODAY was not updated on this app. In fact, it showed it "moving through the network and it was dated 1/1/24. Before that, it was dated 11/9/24 which was correct. But 1/1/24?! FAIL. Deleting the app.
Trash
Had 3 deliveries today using another package app
This one hadn't updated any of the 3 *deleted*
This one hadn't updated any of the 3 *deleted*
No package updates
It’s been two days and the app has no updates even though the shippers website mentions several. Also the app asks for a review every time the app opens. Clicking on the link to provide a review does nothing. Very annoying. App was free for lifetime, however it’s useless without updates. I deleted it. Better choices available.
Not working
App not working and not smart solution. Poor usability
Internal error
The first time I use the app I’m greeted with an internal error. I put the same code in on the web- success. Not a good beginning.
High hopes fell short
Recently got the app and hope of replacing some other tracking apps. But I’m unable to use this tracking app to actually track packages. Tracking won’t load anything, and I can’t suggest a feature or contact the dev.
So I’m not sure it’ll stay download long.
So I’m not sure it’ll stay download long.
AWEFUL!
Got it for free, and it is still not worth it. Asks me to rate it before I even finished the initial login. Then constantly asks to rate it even though I own it. So here is the review you berated me to leave…. Can only track one package?!? Can’t give a name to the package, so can’t remember what it is. Doesn’t automatically recognize USPS tracking number?!! DELETE! Stick with my current solution, Parcel.
Nag screens flew ratings
Immediately after opening, I am presented a rating screen. Every tap after that results in another request for ratings.
I have no idea how good it bad the app is because I can’t get past the nag screens.
I have no idea how good it bad the app is because I can’t get past the nag screens.
Better apps available
Not worth the price. Pretty much useless.
Không mua lifetime được
App không mua lifetime được
Very spamy and buggy
Very spamy and buggy
Reminders
Everytime I change screens to get updates in order to see how well the app is working I get a reminder to review it. Review something I’ve barely opened?! Worse you can’t dismiss the reminder immediately - you have to wait for that option to appear. SMH 🙄
Umm..
Why can’t it find a UPS package?
Sentiment summary
70%
Positive (4-5★)
4%
Neutral (3★)
26%
Negative (1-2★)