Review Insights · App Store
Papers, Please
3909 · 1,184 ratings · ★ 4.7
4.7
★★★★★
1,184 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
10 negative reviews mention this · 71% of all complaints
★★★★★ "iPad problem. It’s very disappointing and frustrating that you can’t play on the iPad on landscape mode. I am not able to use my iPad in portrait mode and thus I can’t play this game." - Bagaproger
2
"phone"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Was great but stopped working. Got an iPhone 15 pro max and the game will not work. Tried restarting phone…nothing. Uninstalled and reinstalled…nada. I paid for an app that will not work!" - Dremlon
3
"hear"
3 negative reviews mention this · 21% of all complaints
★★★★★ "No sound. Tried system upgrade and reinstall the app, still can't hear a thing" - Haru0325
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
iPad problem
It’s very disappointing and frustrating that you can’t play on the iPad on landscape mode. I am not able to use my iPad in portrait mode and thus I can’t play this game.
This game doesn’t deserve a SINGLE 5 star review!
This game teaches bad values by rewarding you for not following the rules! This game is VERY devious. I do not recommend you buy it. PS: I’d rate this 0 stars if I could.
No sound
Tried system upgrade and reinstall the app, still can't hear a thing
Very bad game
I can say this game is very boring and I deeply regret this purchase
Was great but stopped working
Got an iPhone 15 pro max and the game will not work. Tried restarting phone…nothing. Uninstalled and reinstalled…nada. I paid for an app that will not work!
I think the reviews might be a bit misleading
There’s five bucks I’ll never see again.
Disappointed
Played this game in someone’s phone (android) and I loved it. Came to find out that when I bought it on my phone (iOS), it didn’t have the “device” configuration.
Let me know if an update adding the option is coming up. Had to do a refun, but I really want to play it.
Let me know if an update adding the option is coming up. Had to do a refun, but I really want to play it.
Gun doesn’t work on iPad
The game mechanics feel bumpy at times on the iPad. I can get over that, but I can’t for the life of me figure out how to use the gun. I swear it’s a bug. The gun highlights when I select it and freezes. It just doesn’t work. I’ve replayed a level a few times, and I cannot get it to work. It shows you how crappy the game mechanics is on the iPad. Clicking and using items shouldn’t be difficult on any game.
No audio
I started playing with my earbuds connected to my phone via Bluetooth. Heard the game audio just fine. Then took them off and disconnected them from my phone and couldn’t hear the game. Have restarted phone and the app since then and I still can’t hear anything
No landscape mode
Also, the fonts make text barely readable and the date format violations are not well understood
No sound?
I can't hear sound, i've tried to turn everything up & restart my phone. i just can't hear it on this game.
Help please
Whenever I made a new save, I started the game but when the date screen would drop, it only showed black and not the actual desk screen. Please fix this
Angry
I payed money for this name to not let me get past day two because i can’t do anything about this dude not having any papers it just won’t let me do anything it’s dumb
Waste of $4.99
Not a fun game. Waste of money
Sentiment summary
92%
Positive (4-5★)
4%
Neutral (3★)
4%
Negative (1-2★)