Review Insights · App Store
Parcel - Package Tracker
Alexander Sazanovich · 524 ratings · ★ 4.4
4.4
★★★★★
524 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"package"
7 negative reviews mention this · 26% of all complaints
★★★★★ "Never works. I have tried over 10 packages and none of them have worked it always says pending." - biggy ice
2
"didn"
5 negative reviews mention this · 19% of all complaints
★★★★★ "It shows me it didn’t make it to the right place!. It made it to the right place, but it said it went to Pitsburgh!" - did not want to do this bruh
3
"tracking"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Not happy. Can’t see tracking" - ANGELO JOHNSONS
4
"free"
4 negative reviews mention this · 15% of all complaints
★★★★★ "This is crap. You don’t need this app. You can track your packages way more accurately by just finding who it’s shipped with and using your tracking ID. And it’s also free. So why pay for something that’s free?" - mellolikejello
5
"review"
4 negative reviews mention this · 15% of all complaints
★★★★★ "It's okay but not really a true tracker.... You can add all of your tracking numbers, but it does not provide you with any graphical delivery date estimate that is shown on the carrier's website. So it's really just a pretty list of items and website tracking links. It does connect t…" - sumowondertoad
6
"works"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Never works. I have tried over 10 packages and none of them have worked it always says pending." - biggy ice
7
"amazon"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I need help. I need help adding my package from Amazon. Because every time I log in to it it keep taking me back to the “add package screen” and I still can’t see my package" - MarshawnL
8
"delivery"
3 negative reviews mention this · 11% of all complaints
★★★★★ "It's okay but not really a true tracker.... You can add all of your tracking numbers, but it does not provide you with any graphical delivery date estimate that is shown on the carrier's website. So it's really just a pretty list of items and website tracking links. It does connect t…" - sumowondertoad
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
ужас.
Приложение просто выпрашивает у тебя бабки, либо ты купишь подписку, либо ты не отследить свою посылку. Кнопка посмотреть рекламу и отследить бесплатно - не работает. Он и так чувак отслеживается бесплатно. Придумай свои функции для удобства, дабы тебе платили, а не за функции чужих сайтов, которые ты выводишь в своё жалкое приложение.
No updates
No updates
Never works
I have tried over 10 packages and none of them have worked it always says pending.
Terrible!!
I paid, premium and it didn’t work well.
Sakura Cherry Blossom Livery, Japanese Side Car Decal, Universal Size, Large Vehicle Graphics
My order has been 2 months and still in the same transit and not updating when it comes or delivered
Wrong
There is nothing up here that the UPS website didn’t tell me. They advertise as they show you times but they don’t. Thanks but no thanks.
Not happy
Can’t see tracking
No good
This is no good never received my package and it updates a day 2days behind
Ups service
I’m not able to see the package moving or live destination…. I was hoping for more and it doesn’t give me what I’m looking for so that’s why I rated so low
I need help
I need help adding my package from Amazon. Because every time I log in to it it keep taking me back to the “add package screen” and I still can’t see my package
Request cancellation
GM, this site is not providing me the information I’m looking for. I’m trying to cancel before I get charged, but, the email is full, so I’m sure others are getting charged erroneously also. Can you please help me with this situation. This is bad business to have a business that can’t be contacted.
This is crap
You don’t need this app. You can track your packages way more accurately by just finding who it’s shipped with and using your tracking ID. And it’s also free. So why pay for something that’s free?
Poor
Can’t use Amazon to add orders, after following the sign protocol.
Gross!
Terrible app!! They make you PAY just to see where you package is. WOW just..... I can't even form a thought. Why can't I just get an easy app that is FREE with NO IAP's? I stand by my review. Found a better app that is free and works.
EarPods
My package didn’t get delivered to my house
Far Too Expensive
Why would anyone pay annually for a delivery app with only one (1) integration.?
The app stop working on my iPhone two weeks ago.
I do not know what is happening but the Amazon app is not working.
Not updating
So far it hasn’t updated since i downloaded it
Horrible
This company is trash. Their delivery service is a SCAM!! They’ll say you received your package but unfortunately you don’t. I hate LASERSHIP
Tracker review
This tracker is so off, did not give correct location
Its alright
The app itself is okay but I’m wanting to track my package and it’s saying pending. I’ll be so upset if my stuff don’t get here.
Can't add tracking
Trying to add tracking gives me an empty list of carriers, unable to use this app.
“Subtle” ads says another review
There in NOTHING subtle about them. 1 minute of ads, and nothing was tracked. The free version is basically every button asking for money. No idea if it even works after you pay, but it didn’t seem worth risking it.
It shows me it didn’t make it to the right place!
It made it to the right place, but it said it went to Pitsburgh!
It's okay but not really a true tracker...
You can add all of your tracking numbers, but it does not provide you with any graphical delivery date estimate that is shown on the carrier's website. So it's really just a pretty list of items and website tracking links. It does connect to FedEx, but it only shows tracking progress, not delivery date information. Careful, the 3-day trial is really only 2 days because you have to cancel a day in advance and then it defaults to $7.99 per week (!) which is a crazy price for what this is. Also, no color coding based on carrier, and no logos either, and no way to seemingly organize them to carrier. I think the developer's response to another bad review saying "do it yourself and make it free" says a lot about the quality of the developer. Hint: if you make an app that costs $7.99 a week you'd better put some effort into making it sort of worth it! And don't make the excuse it's only $30 per year - that option only presents itself if you dig around your app (and even then, it's still crazily overpriced.)
Worked fine but now is acting up
It worked fine for a few weeks but now keeps crashing when I open it now, its not working anymore
Not Impressed
Can’t do anything useful unless you pay.
Sentiment summary
84%
Positive (4-5★)
3%
Neutral (3★)
13%
Negative (1-2★)