Review Insights · App Store
ParcelTrack - Package Tracker
ParcelTrack Technologies · 12,242 ratings · ★ 4.4
4.4
★★★★★
12,242 ratings
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Top complaints - extracted from 91 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"longer"
36 negative reviews mention this · 40% of all complaints
★★★★★ "Gone?. No longer works. Everything says shipping status is pending. And the email address no longer works either, so this must have shut down." - HPM-LU
2
"work"
35 negative reviews mention this · 38% of all complaints
★★★★★ "Does not work. Was once a great app. Now it’s useless." - Ron33884
3
"doesn"
35 negative reviews mention this · 38% of all complaints
★★★★★ "Stopped working. Doesn’t work anymore" - Hana97100
4
"tracking"
34 negative reviews mention this · 37% of all complaints
★★★★★ "Doesn’t work anymore. This used to be a great app, but it doesn’t update tracking status anymore, and hasn’t been updated in four years. Time for a new app." - LordRahl007
5
"track"
25 negative reviews mention this · 27% of all complaints
★★★★★ "Doesn’t work anymore. This used to be a great app, but it doesn’t update tracking status anymore, and hasn’t been updated in four years. Time for a new app." - LordRahl007
6
"anymore"
24 negative reviews mention this · 26% of all complaints
★★★★★ "Stopped working. Doesn’t work anymore" - Hana97100
7
"works"
24 negative reviews mention this · 26% of all complaints
★★★★★ "Gone?. No longer works. Everything says shipping status is pending. And the email address no longer works either, so this must have shut down." - HPM-LU
8
"doesn work"
23 negative reviews mention this · 25% of all complaints
9
"fedex"
23 negative reviews mention this · 25% of all complaints
★★★★★ "Defunct. Worked great, for a short while. First, the UPS and DHL packages stopped getting tracking updates. Then FedEx stopped. I kept it around for a while because USPS still worked/tracked. As of February 2026, even USPS stopped working/tr…" - L.A. Cris
10
"working"
21 negative reviews mention this · 23% of all complaints
★★★★★ "Stopped working. Doesn’t work anymore" - Hana97100
11
"packages"
21 negative reviews mention this · 23% of all complaints
★★★★★ "Used to be great. Doesn’t really seem to do anything anymore never shows me updates for my packages just keeps the tracking number at this point" - Gthht
12
"longer works"
18 negative reviews mention this · 20% of all complaints
★★★★★ "Gone?. No longer works. Everything says shipping status is pending. And the email address no longer works either, so this must have shut down." - HPM-LU
📋 All 91 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Does not work
Was once a great app. Now it’s useless.
Stopped working
Doesn’t work anymore
Abandoned zombie app
Apparently the business is shut down and app is now a zombie app: no support, not working anymore (servers down?).
Apple: please remove from the App Store ?
Apple: please remove from the App Store ?
Doesn’t work anymore
This used to be a great app, but it doesn’t update tracking status anymore, and hasn’t been updated in four years. Time for a new app.
It doesn’t work
Can’t retrieve shipment status from major carriers
No good any more
Stopped tracking anything
Gone?
No longer works. Everything says shipping status is pending. And the email address no longer works either, so this must have shut down.
Doesn’t Work
This app used to be a great app. Now it never gives any tracking information. Please make it work.
No longer works.
This app no longer displays tracking info. It fails to update for any carriers and seems abandoned by the devs. Don’t waste your time. Use something else.
Don't work anymore.
App used to work great it stopped working. Don't waste your time.
No longer working
USPS tracking now stops working
All of my shipments have been deleted?!?
I paid for this app since I've never had any issues. Everything was working just fine & all of a sudden all of my shipments vanished?! Where did they go? Now I have to go back & re-enter everything? I sent an email & waiting to hear back.
No Longer Works
This used to be a great app. It no longer works. Add a tracking number, sometimes it will guess the courier correctly. Hit save and it never updates the tracking information.
No longer works
I’ve used this app for years and loved it but it no longer seems to work. It cannot obtain tracking data.
Used to be great
Doesn’t really seem to do anything anymore never shows me updates for my packages just keeps the tracking number at this point
Don’t bother.
Had this app for sometime now unfortunately it doesn’t work anymore, it was a good app for tracking packages.
0 % Reliable
I've had this app for years and it performed great until the last few weeks. Now it’s not working at all.
Used to work amazing
I loved this to where I bought it. Now it doesn’t work at all. Tells me no data.
In general
RIP
Doesn’t work anymore
The app unfortunately just doesn’t work anymore and has not been supported in a very long time.
Defunct
Worked great, for a short while.
First, the UPS and DHL packages stopped getting tracking updates.
Then FedEx stopped.
I kept it around for a while because USPS still worked/tracked.
As of February 2026, even USPS stopped working/tracking, so now I’m giving up on this app.
Yes, I paid for premium back when the app worked well.
And yes, I emailed them via the in-app “send feedback” option.
Nothing has changed/been fixed.
First, the UPS and DHL packages stopped getting tracking updates.
Then FedEx stopped.
I kept it around for a while because USPS still worked/tracked.
As of February 2026, even USPS stopped working/tracking, so now I’m giving up on this app.
Yes, I paid for premium back when the app worked well.
And yes, I emailed them via the in-app “send feedback” option.
Nothing has changed/been fixed.
Used to be great
This app was legitimately great for so long, but now it doesn’t seem to do anything. It doesn’t work at all. They need to fix it or take it down. It’s offensive how they can let something like this fall apart. I wish I could rate it no stars.
USPS tracking fails
USPS doesn’t track properly.
Does not update
The app for over a week now Is not updating the packages. I have the latest version 3.5 and nothing
Update
The app has been misbehaving these days. It doesn’t update package status.
At first, you can track any courier service but it only works with USPS now but these days, none of the carrier services works.
At first, you can track any courier service but it only works with USPS now but these days, none of the carrier services works.
Doesn’t track major American shipping companies
This app stopped tracking the few carriers it tracked. I’m out. Uninstalling!
Review
Tracking data never available
No work well
I advise the app not working well in the actualities parcels tracks. Please review.
used to be good.
can’t use with UPS or FEDEX in USA any longer. no updates in 4 years. deleting.
Stopped working
I paid for this app years ago and it’s no longer working. Can’t use email function, copy paste function no longer works, stopped tracking UPS, FEDEX and many others.
ZERO RESPONSE FROM THEIR TECH SUPPORT,
APPLE NEEDS TO REMOVE THIS AWFUL APP!
I DO NOT RECOMMEND ANYBODY TO BUY THIS APP
ZERO RESPONSE FROM THEIR TECH SUPPORT,
APPLE NEEDS TO REMOVE THIS AWFUL APP!
I DO NOT RECOMMEND ANYBODY TO BUY THIS APP
Abandoned!
Used to be great! I paid for the premium years ago but the developers seem to have let it go. No longer tracks properly, email forwards don’t work. No replies from support.
Needs to be removed from the AppStore.
Needs to be removed from the AppStore.
Used to be great.
Paid for the premium to automatically sync my tracking number from my inbox to the app and it doesn’t work anymore. Not only that, but fedex packages that I copy and paste into the app don’t track. It’s unfortunate because this used to be my favorite tracking app. It’s messed up of the developers to charge people for premium and then give up on insuring usability of the app. Last bug fix/update 3 years ago? What a shame.
Update
Since the new update it seems Impossible to track shipment. I am no longer a fan!!!
Says no data
Used to love this app. Now it won’t track anything. Emailing support several times and no reply
Developers have abandoned this
FedEx no longer works. Haven’t tried others recently. Looks like the devs have abandoned it. Shame, used to be a fantastic app. I paid for the premium version too, back in the day.
Abandoned App
I paid for the premium version. When it was still fully active, it was a great app but sadly the developer has abandoned the app. I am surprised it is still available. In the description it says it works with my device…. If Apple means that it opens up, yes, it does… tracking not so much. It was fantastic while it lasted but everyone, do yourself a favor, don’t waste your time on this one anymore 😢
Tracker
Fix it or get rid of it?
Was a good app
FedEx and ups doesn’t show up anymore. Just USPS
Used to be a great tracker
Can’t remember writing an app review before, but feel compelled to do so for this one.
When I first found this app, yrs ago, it worked so well that I did invest in the premium version, & for a while I enjoyed its consistently accurate tracking of pkgs across a wide range of carriers.
However, now it seems that tracker only works for USPS pkgs. (Used to be able to track FedEx, UPS, & a variety of foreign carriers-app no longer has this capability.)
Very sad/disappointed that this app seems to have been abandoned by creator (last update shows as 4yrs ago).
I still use it for basic USPS pkgs (aftr all, having paid for the premium acct), but must also use another tracking app for pkgs delivered via FedEx & UPS. :-{
Would definitely give this app a full 5star rating if an update was made to reactivate tracking for other carriers.
When I first found this app, yrs ago, it worked so well that I did invest in the premium version, & for a while I enjoyed its consistently accurate tracking of pkgs across a wide range of carriers.
However, now it seems that tracker only works for USPS pkgs. (Used to be able to track FedEx, UPS, & a variety of foreign carriers-app no longer has this capability.)
Very sad/disappointed that this app seems to have been abandoned by creator (last update shows as 4yrs ago).
I still use it for basic USPS pkgs (aftr all, having paid for the premium acct), but must also use another tracking app for pkgs delivered via FedEx & UPS. :-{
Would definitely give this app a full 5star rating if an update was made to reactivate tracking for other carriers.
Needs Major Updates
Willing to get access to help with development and support.
No longer works
Hasn’t worked for FedEx or USPS for some time now.
Doesn’t work
No longer works used to be great tho
Doesn’t work
Quickly forced to buy a license to use the app. Once I do this, I am unable to create an account on the app. Scam. Please refund
No longer tracks
Nothing tracks anymore
Doesn’t work anymore
UPS tracking among others are broken
Garbage!
This app doesn’t ever find info on UPS packages! Always just says “Pending status information”, even after the package gets delivered!
I sure wouldn’t pay money for this app when it fails to function properly!!
I sure wouldn’t pay money for this app when it fails to function properly!!
Dead
No longer updates. Dead app.
Don’t Bother
This once great app is not worth downloading now and certainly not worth the cost of its premium service. It only tracks USPS now, but you can do that yourself on the USPS website. When a developer abandons its own app, the App Store should remove it.
Abandoned
This app has apparently been abandoned. It can't even track UPS anymore, and that is the flatlining of this kind of app. Sad, but understandable. Keeping up with all these carriers has gone to be an overwhelming amount of work. I do think this should be pulled from the app store, though, if it has been left to rot.
Not working
No longer seems to work
+ 41 more in the clipboard copy
Sentiment summary
84%
Positive (4-5★)
3%
Neutral (3★)
13%
Negative (1-2★)