Review Insights · App Store
Parental Control App: AirDroid
SAND STUDIO CORPORATION LIMITED · 2,149 ratings · ★ 4.7
4.7
★★★★★
2,149 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"phone"
3 negative reviews mention this · 21% of all complaints
★★★★★ "No Support for Payment Issues and App Issues. I did the free trial of this app on my iPhone. Went as far as to set it up on my kids’ phone then decided to buy the annual subscription at the discounted rate. It created a second account. Now I can’t delete the app from my kids phone and …" - Disgruntled Iphoneus3r129
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App doesn’t monitor properly
Inappropriate images won’t pick up, or any type of inappropriate content, doesn’t monitor all notifications properly, doesn’t monitor screen time properly alerts other device when using one way audio and when accessing camera and when screen recording
Scam
Definitely need my money back cause this app doesn’t work like it claims! you do everything the app says and it keeps disabling everything then it only works if you are at the same location! Took money for nothing ! Reporting
50 steps and no results
Feel like using several devices and repeating processes over and over again and still not being able to access anything? Then this is for you. Otherwise stay far far away.
Fake reviews
The 5 star reviews have to be fake. Downloaded and did the trial for monthly. Thank god I didn’t choose annual. If you don’t plug it in to another laptop using a usb and download the software you have no features. What’s the point of having an app then. Stupid setup
No Support for Payment Issues and App Issues
I did the free trial of this app on my iPhone. Went as far as to set it up on my kids’ phone then decided to buy the annual subscription at the discounted rate. It created a second account. Now I can’t delete the app from my kids phone and reinstall. No way to transfer. I’ve emailed repeatedly to get help. I’ve asked for a phone number because the agents seem confused. No help. Now I’m out the annual fee and will likely be billed a second time when the free trial on the first account ends because they didn’t link my payment.
If you have an iPhone, beware.
If you have an iPhone, beware.
Buggy
It’s to buggy I’ve Ben paying for almost a year and it has only worked 3 times what junk
Terrible app
I would give it 0 stars
My son is able to bypass the permission and disable the app
Not happy paying for something that isn't working
La peor app
No recomiendo esta app, eviten descargarla, roban a la gente, no tienen por ningún lado como quitar la suscripción y además el servicio el malísimo!! No es nada de lo que te quieren vender
DO NOT DOWNLOAD
This app is the absolute worst! Spent hours getting it connected only for it not to work, now I can’t even delete it off my child’s phone. It’s obviously blocking something because most of the social apps on my child’s phone don’t work anymore. I have followed all the instructions to remove it but it will not go away! I’ve spent three days trying to contact them & trying to get rid of this app. Zero customer service & I wonder who now has access to my child’s device?
Issues with no assistance
Location hasn’t connected in 2 weeks and I’ve been trying to communicate with customer service to fix it but i get responses 2x a week and the responses are not helping the issue. It’s horrible and not doing its job
Muy bueno
Me encanta
Llamadas
No notifica las llamadas entrantes ni las que recibe
Notifications
I don’t like the idea my son can always see the verification for the camera on his phone and there is no way he o hide that
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)
