Review Insights · App Store
Pass2U Wallet - Add store card
MicroMacro Mobile Inc. · 2,860 ratings · ★ 4.3
4.3
★★★★★
2,860 ratings
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Top complaints - extracted from 60 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"card"
16 negative reviews mention this · 27% of all complaints
★★★★★ "Stacks Cards, Even in Pro Version. Works well for 10 homemade cards. After that, it will still allow you to make new homemade cards, but it will stack the new ones on top of others you’ve made. So this is a limitation, as I want to be able to see all my cards. Bummer, becaus…" - Mjfoxtrot
2
"wallet"
15 negative reviews mention this · 25% of all complaints
★★★★★ "Useless, add to Wallet is Pro feature. Literally the only reason to use the app is locked behind a pay wall. I am happy to pay to remove adds and such, but your app must at least do something to test it. Also pretty cumbersome to make passes with custom fields, it just takes a l…" - OegeOege
3
"version"
13 negative reviews mention this · 22% of all complaints
★★★★★ "Stacks Cards, Even in Pro Version. Works well for 10 homemade cards. After that, it will still allow you to make new homemade cards, but it will stack the new ones on top of others you’ve made. So this is a limitation, as I want to be able to see all my cards. Bummer, becaus…" - Mjfoxtrot
4
"apple"
10 negative reviews mention this · 17% of all complaints
★★★★★ "Broken by latest iOS update. At the end of the day, this app is a hack, and will fall victim to each update. I understand this. But this is the first time that it removed cards from the Apple wallet itself. I can’t add them back. That’s a lot of work down the drain. I …" - geoffreyalanholliday
5
"create"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Stacks Cards, Even in Pro Version. Works well for 10 homemade cards. After that, it will still allow you to make new homemade cards, but it will stack the new ones on top of others you’ve made. So this is a limitation, as I want to be able to see all my cards. Bummer, becaus…" - Mjfoxtrot
6
"doesn"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Passed not kept separate. I paid for the upgraded version so that I would be able to separate the passes in my wallet. It doesn’t work, all passes are lumped together and unable to be separated in my wallet. Scam and a waste of money" - Coxx156
7
"cards"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Stacks Cards, Even in Pro Version. Works well for 10 homemade cards. After that, it will still allow you to make new homemade cards, but it will stack the new ones on top of others you’ve made. So this is a limitation, as I want to be able to see all my cards. Bummer, becaus…" - Mjfoxtrot
8
"work"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Stacks Cards, Even in Pro Version. Works well for 10 homemade cards. After that, it will still allow you to make new homemade cards, but it will stack the new ones on top of others you’ve made. So this is a limitation, as I want to be able to see all my cards. Bummer, becaus…" - Mjfoxtrot
9
"does"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Passed not kept separate. I paid for the upgraded version so that I would be able to separate the passes in my wallet. It doesn’t work, all passes are lumped together and unable to be separated in my wallet. Scam and a waste of money" - Coxx156
10
"passes"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Useless, add to Wallet is Pro feature. Literally the only reason to use the app is locked behind a pay wall. I am happy to pay to remove adds and such, but your app must at least do something to test it. Also pretty cumbersome to make passes with custom fields, it just takes a l…" - OegeOege
11
"barcode"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Rubbish app. Clunky counterintuitive interface. Importing an event ticket should be a simple, one click operation: reads the bar barcode and load a simple image of the ticket itself to Wallet. Done. But not this app. All kinds of fussy pointless configu…" - ojalaquellueva
12
"update"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Broken by latest iOS update. At the end of the day, this app is a hack, and will fall victim to each update. I understand this. But this is the first time that it removed cards from the Apple wallet itself. I can’t add them back. That’s a lot of work down the drain. I …" - geoffreyalanholliday
📋 All 60 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Развод
При любой попытке создания карты всплывает сообщение, что айфон что-то там не поддерживает, поэтому купите платную версию
Useless, add to Wallet is Pro feature
Literally the only reason to use the app is locked behind a pay wall. I am happy to pay to remove adds and such, but your app must at least do something to test it. Also pretty cumbersome to make passes with custom fields, it just takes a lot of time. Its competitor app is much much quicker on the go (but has a back end that goes down a lot)
Complicada
Difícil de editar el trabajo.
Passed not kept separate
I paid for the upgraded version so that I would be able to separate the passes in my wallet. It doesn’t work, all passes are lumped together and unable to be separated in my wallet. Scam and a waste of money
Rubbish app
Clunky counterintuitive interface. Importing an event ticket should be a simple, one click operation: reads the bar barcode and load a simple image of the ticket itself to Wallet. Done. But not this app. All kinds of fussy pointless configuring is required, all while being relentlessly pestered by ads. Deleted it from my phone after a short trial.
They want money for this??
Comically bad, what does this actually do? Crowd sourced junk, unintuitive design.
Broken by latest iOS update
At the end of the day, this app is a hack, and will fall victim to each update. I understand this. But this is the first time that it removed cards from the Apple wallet itself. I can’t add them back. That’s a lot of work down the drain. I will be looking for a new solution.
Бесполезное приложение
Бесполезное приложение, а так нужно покупать, тогда будет какая-то польза
Trouble utilizing app
App isn’t very useful. I have no idea how to access QR codes or the exact utility of this app.
SCAM!
Don’t buy this, it’s junk!
🤬🤬🤬🤬🤬🤬🤬🤬🤬🤯🤯🤯🤯🤯🤯🤯🤯🤯
So stupid. Never coming back.
Can’t save a barcode from a lib card
My lib card has a normal barcode and can be recognized by google wallet, but Pass2u complains that the barcode is not supported. Manually enter the barcode number will generate a barcode in the app, but it can’t be scanned.
Zero support, no replies
Tried to email support over the course of a year or to recover an account I made a pile of popular templates under, but they’ve seemingly ignored it.
If registering, don’t use emails with + or other symbols as you’ll be unable to reset or login after logging out.
If registering, don’t use emails with + or other symbols as you’ll be unable to reset or login after logging out.
Does *NOT* produce the same bar code
Very disappointed in this app (as disappointed as I can be for wasting $2.)
The fundamental problem with these apps is that I can’t copy an existing bar code to my card. For instance, I can’t put my library card in here. Tried to use this at a concert and it changed the bar code so that the people at the gate couldn’t read it.
This could be fixed by SIMPLY LETTING ME PUT A SCREEN SHOT OF THE BAR CODE IN THE CARD. This isn’t the only app I have encountered with this problem.
Note: the developer contacted me with some nonsense about the supported Apple bar codes. Who cares what bar codes Apple supports? When I get a bar code for a pass, I need *THAT* bad code. Your app makes it very difficult to add the original bar code.
1 Star.
The fundamental problem with these apps is that I can’t copy an existing bar code to my card. For instance, I can’t put my library card in here. Tried to use this at a concert and it changed the bar code so that the people at the gate couldn’t read it.
This could be fixed by SIMPLY LETTING ME PUT A SCREEN SHOT OF THE BAR CODE IN THE CARD. This isn’t the only app I have encountered with this problem.
Note: the developer contacted me with some nonsense about the supported Apple bar codes. Who cares what bar codes Apple supports? When I get a bar code for a pass, I need *THAT* bad code. Your app makes it very difficult to add the original bar code.
1 Star.
Bad updates
Leave how it was
Clunky & Difficult to Use
I wasted $1.99 on this app and couldn’t figure out how to modify or create a template. There is a button that says “Please login”, but nothing happens when you press it.
Not able to Cancel
I want to cancel my membership and I am not able to find out how to do so within the app. This is extremely frustrating.
Update
The new update made a glitch to the codes. It won’t even generate QR codes anymore after putting the info
add language
I hope to support the Arabic language in the next updates
Privacy Concerns
Read their privacy page. You will have none. This company collects passwords, and all of your personal information. A huge 👎🏼 NOPE! Deleting!
存储错误
添加多个背面栏位经常混乱,保存后自动删除内容,无法使用
Garbage & Confusing
The user interface design is highly problematic and difficult to navigate. It lacks intuitive functionality and restricts access to features, making it impossible to explore or test the service without subscribing to the pro version. This approach raises concerns about the platform's credibility.
Rip off
I bought the pro version so I could design something I want in Apple wallet. App looks EXACTLY the same. No way to design or alter anything!
Only change I see is it now says I am using the pro version the free version.
Only change I see is it now says I am using the pro version the free version.
Do not use this app
I used this app for my credit card to use on Apple Pay just to learn that it is just a number and is not connected with Apple Pay 😡
No barcode on the card
Paid for the Pro version, but disappointed. Yes, it can create card or apply a template, but the digital card generated doesn’t have the barcode for vendors scanning. Still have to carry the cards with me all the time.
Doesn’t work for my pass
Doesn’t work for my YMCA pass. Very disappointing.
They collect your passwords
If you value your privacy, I would not use this app, even for free. From their own privacy policy: ”We collect passwords, password hints, and similar security information used for authentication and account access.” 😦
New Update is Terrible
Do not update like I did. You will have to agree to ads and other privacy invasion issues. When I selected to go through each ad/company, it took such a long time that I decided to reset my phone and restore an icloud backup. That’s how bad this new update is. Oh, and I am using the pro version too.
Great idea but too complicated for me.
I loved the idea of adding my library card and other items to my Apple wallet. This app was not intuitive for me. When it refused my library card I decided to delete the app rather than try to figure it out.
Login issues w/ FB
Not letting me log in my paid account with Facebook anymore
Edit
I cannot edit existing passes.
Beware of scam ads featured on app
Beware of a strip on the bottom of app that looks like it’s part of the app & activation process. It is another company that asks for email, credit card info, then charges you $39.99, once or reoccurring, depending on a check box.
App itself does what it claims, but shouldn’t allow deceiving companies to piggy back on their app.
App itself does what it claims, but shouldn’t allow deceiving companies to piggy back on their app.
Doesn’t support my library card
It says it doesn’t support the barcode on my library card, so it’s unusable.
Over All with all the Hyp
A CRAPPY APP
较长时间前的票卡无法编辑
当我想编辑在三个星期前创建的票卡时,会显示错误无法编辑,请尽快修复这个问题
Please fix the new update
Nothings working. No barcodes can be read.
Doesn’t work for me
I don’t understand all of these high ratings. This app is a total disaster. You can’t design things on a small smartphone screen. Indeed, you probably couldn’t design this on an iPad. I would be better to just let people design a card in Photoshop (or equivalent) and upload a single image. That, alone, is hard enough to get into the phone. They should have a default icon you can use because every site that has icons wants you to pay $100 a year to subscribe. Ugh. I really blame Apple for not making it easer to put things in the wallet app. This is not something fo third party developers to cobble together.
Can't sign up
Tells me I need a valid email address but the one entered is good. Not worth the struggle.
You are forced to upgrade to paid version
so deleted it. Waste of time.
This app mislead me to subscribe to another service.
I opened the app and it directed me to a webpage for registration. It asked me for a credit card, but it clearly said “location verification only - you will not be charged”. I was charged US$39,95 for digitalizze.co.
Be aware, very misleading.
Be aware, very misleading.
Fail
My first attempt to load a card failed. I dumped the app.
Update 1 year later: The developer promised that the problem was fixed in version 3-and then pleaded with me to give them a 5-star review.
NO!
Your app caused me a lot of trouble. Give me the pro version for free. I will then try it again, and give you an honest review. I cannot guarantee that an honest review will be 5 stars.
If you want a shot at a better review, I will review only the pro version. I leave it up to you.
Update 1 year later: The developer promised that the problem was fixed in version 3-and then pleaded with me to give them a 5-star review.
NO!
Your app caused me a lot of trouble. Give me the pro version for free. I will then try it again, and give you an honest review. I cannot guarantee that an honest review will be 5 stars.
If you want a shot at a better review, I will review only the pro version. I leave it up to you.
Refund please.
I thought this app would be able to convert a pdf to an Apple wallet pass, but no such thing is possible. Bought the pro version because it was required for me to create a custom pass, and now it was just a waste of money. If I get a refund I’ll update to 5*
This app just didn’t solve my problem ¯\_(ツ)_/¯
This app just didn’t solve my problem ¯\_(ツ)_/¯
Requires you to create an account on an odd site
Downloaded this app, and as I started to set it up, it took me to an odd website for games, movies, etc. none of which I was interested in. That site requires you to give them your credit card info. Why? I’m not interested in anything they have, and if I want the pro version, I should do that through the App Store, not some bizarre web site. I immediately deleted the app.
Pro purchase not working.
Bought pro. Have an animation on the screen, but it never activates.
NOT for DIGITAL BUSINESS contact CARDs
There is no template for easily create a contact card ( business is card).
Warning! Privacy issues !
DO NOT USE !
This app uploads all your pass info to online servers!
Pass your way to local pass generators.
This app uploads all your pass info to online servers!
Pass your way to local pass generators.
Keep loosing the passes
I purchased the pro version. Once in a while any pass created by this app is missing. Useless.
Google drive backup in the settings hangs all the time.
Google drive backup in the settings hangs all the time.
Just doesn’t work
It can’t recognize barcodes, so what’s the point?
Aside from that, it’s poorly designed and covered in ads.
Shame it’s no good, it was a great idea.
Aside from that, it’s poorly designed and covered in ads.
Shame it’s no good, it was a great idea.
Works bud difficult to use
It is very unintuitive and confusing.
You have to upload your information
The app requires that you upload your information but asks about it. If you tap “No”, it does nothing at all.
+ 10 more in the clipboard copy
Sentiment summary
81%
Positive (4-5★)
5%
Neutral (3★)
14%
Negative (1-2★)
