Review Insights · App Store
Passbook - Wallet Pass Creator
HAPPYPIXEL · 1,573 ratings · ★ 4.4
4.4
★★★★★
1,573 ratings
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Top complaints - extracted from 57 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"wallet"
19 negative reviews mention this · 33% of all complaints
★★★★★ "Terrible. Not simple enough.. I wanted an app that could take a simple screen shot and put in on a wallet pass. Sounds simple enough, but this app can’t do it. Wasted my $8.99 for a year subscription that is no good to me." - MDA54
2
"apple"
11 negative reviews mention this · 19% of all complaints
★★★★★ "Was Free!. It was free now its $9 a year!! Why? Because the billions in profits Apple earns a year is not enough! Think about it!" - boomdelux
3
"pass"
10 negative reviews mention this · 18% of all complaints
★★★★★ "Terrible. Not simple enough.. I wanted an app that could take a simple screen shot and put in on a wallet pass. Sounds simple enough, but this app can’t do it. Wasted my $8.99 for a year subscription that is no good to me." - MDA54
4
"work"
9 negative reviews mention this · 16% of all complaints
★★★★★ "App crashes and doesn’t work. I bought a 1-year subscription and made an ID card on my laptop, but every time I try to click on it, the whole app crashes. When I tried to login on my phone, it didn’t recognize my account and wanted me to open a new subscription." - Nadiamondbrokers
5
"apple wallet"
8 negative reviews mention this · 14% of all complaints
★★★★★ "Not working with apple wallet!!!. Not working with apple wallet!!!" - ShreyDasari
6
"money"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Only makes 1 pass and needs you to pay. So I made one pass and I am not willing to pay a lot of money per month to make passes" - twinning217
7
"doesn"
7 negative reviews mention this · 12% of all complaints
★★★★★ "App crashes and doesn’t work. I bought a 1-year subscription and made an ID card on my laptop, but every time I try to click on it, the whole app crashes. When I tried to login on my phone, it didn’t recognize my account and wanted me to open a new subscription." - Nadiamondbrokers
8
"waste"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Terrible. Not simple enough.. I wanted an app that could take a simple screen shot and put in on a wallet pass. Sounds simple enough, but this app can’t do it. Wasted my $8.99 for a year subscription that is no good to me." - MDA54
9
"year"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Terrible. Not simple enough.. I wanted an app that could take a simple screen shot and put in on a wallet pass. Sounds simple enough, but this app can’t do it. Wasted my $8.99 for a year subscription that is no good to me." - MDA54
📋 All 57 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Terrible. Not simple enough.
I wanted an app that could take a simple screen shot and put in on a wallet pass. Sounds simple enough, but this app can’t do it. Wasted my $8.99 for a year subscription that is no good to me.
Only makes 1 pass and needs you to pay
So I made one pass and I am not willing to pay a lot of money per month to make passes
can’t handle bar codes
Won’t scan cards that have bar codes instead of
QR codes. Developer does not respond to emails.
For an app that has the gall to charge a yearly subscription, you’d think it would be able to handle something this basic.
QR codes. Developer does not respond to emails.
For an app that has the gall to charge a yearly subscription, you’d think it would be able to handle something this basic.
Was Free!
It was free now its $9 a year!! Why? Because the billions in profits Apple earns a year is not enough! Think about it!
No good
I only gave it a star because that’s the only way I can write this review. It will not allow me to do a thing in the app. It won’t even pull up the keyboard.
App crashes and doesn’t work
I bought a 1-year subscription and made an ID card on my laptop, but every time I try to click on it, the whole app crashes. When I tried to login on my phone, it didn’t recognize my account and wanted me to open a new subscription.
Keep looking, this is a waste of time
This app demands immediate payment upon download. A lack of a trial is a red flag, suggesting potential software issues. If your code is good, you should be comfortable letting users experience a limited trial period for free. IMO its better to keep looking than wasting time on iffy apps.
--NOTE TO DEV’s: (in the advent that I off-base with app judgement, please consider)---
- To boost user acquisition and performance evaluation, consider a limited trial period. This allows users to test your app and gain insights into its live performance. It gives you a stage to showcase a great app. During the trial, users must consent to unrestricted data collection. This helps you gather unadulterated data on your app’s functionality and identify areas for improvement. Effective developers will agree that real-world data collected from a large demographic of users will produce metrics that will be essential for downstream refinements. -
--NOTE TO DEV’s: (in the advent that I off-base with app judgement, please consider)---
- To boost user acquisition and performance evaluation, consider a limited trial period. This allows users to test your app and gain insights into its live performance. It gives you a stage to showcase a great app. During the trial, users must consent to unrestricted data collection. This helps you gather unadulterated data on your app’s functionality and identify areas for improvement. Effective developers will agree that real-world data collected from a large demographic of users will produce metrics that will be essential for downstream refinements. -
I hate it
What happened to just Wallet? This thing is impossible to use.
Useless
Avoid at all costs. Terrible app that crashes whatever you do.
Passbook - Wallet Pass Creator
Will not work properly! Waste of time!
Bad
I don’t like this app and I didn’t purchase anything and I would like a refund
Not very explanatory
I had to pay for it before I used it, MISTAKE! App is difficult adding travel passes, then can’t edit. Don’t waste your money!
Terrible
For no money you can only make 1 pass? I thought this was a great idea,BUT IT IS NOT!!!!!!
Paid for pro and can’t make a single pass
literally just says “something went wrong” when trying to make a simple qr code pass. wish i hadn’t paid for it
Requires a subscription to do things that aren’t a service.
There’s a subscription for this, but the sub doesn’t provide any service. It’s just a feature gate. Don’t pay subs for things that don’t incur a monthly cost.
Needs work
This is a very easy app to use, looks great and has lots of options, but it’s not compatible with many store membership cards. No trial time, and no lifetime purchase (although it says there is) is a definite NO for me. Deleting.
Don’t do it
Thought this was the regular Wallet app but it automatically charged me $8.99 for a year of something I never wanted!
Why? Does iPad not have a wallet?
I can’t add cards to it?
Boarding pass
I don’t know what I’m doing to put both parts of the boarding pass here
Not worth the $
My elderly parent got confused and downloaded this thinking it was apple wallet. They charged her 9.99/month and wouldn’t let her cancel for a year
KISS
Keep it simple. I don’t need widgets to get to my card for a quick payment.
Wallet pass creator
Completely unintelligible to the first time user
Doesn’t Work
Not only won’t this insert the correct QR Code but there is no way to contact the developer- can’t find a website.
Not too flexible
One is stuck with a fixed layout
I’d give it a negative 10
I have tried to ‘create’ a template multiple times and the screen moves so fast, it picks one for you and then you can’t change it. Also, the ‘passbook’ icon never shows up and does not sync with my iPhone wallet.
Lisa Robinson
Lisa Robinson
Unless you want another subscription, this is not the wallet
I only wanted the Apple wallet for my iPad, I couldn’t open this app without signing up for a subscription subscription when it was supposed to be a one charge
It has stopped working why
It has stopped working
Ipad
Didn’t work for me
Waste of Money
One of the worst apps I have ever used. TOTAL GARBAGE!!
Cant figure out how to use it
Unwieldy. I use a lot of apps, but this one has me baffled.
Worthless
Give absolutely no guidance on how to use it effectively. Waste of money.
Can’t get my
Boarding pass ugh
Difficult
Doesn’t work to create passes unless they’re designed for wallet
Does not work - No support available
This app crashes immediatley on trying to create a pass. There is no way to get support as the link to the website and support just shows a website with the name of the product and no links. The only way to get support is to complain directly to Apple. DO NOT BOTHER WITH THIS APP!!!
Review
This is terrible, all I want to do is put my tickets here for future events and it won’t do that. What were you thinking?
Apple
Too much advertising and difficult to find tickets.
Not good
I can’t get this to work
Very Limited - Few Templates and lots of editing
Google suggested this app indicating that it had the ability to accept PDF files, so basically it would convert a PDF to an acceptable Wallet file. NOT THE CASE.
I now know why there is no trial period or free version. It doesn’t do much for the fee charged!
I now know why there is no trial period or free version. It doesn’t do much for the fee charged!
I want out!
All I want to do is store passes I already have (airline, event tickets, other). I don’t want to create anything. How do I cancel this app??
Wallet
Don’t like it
Cancel
Cancel
Totally unusable
Completely destroyed the apple wallet on my iPhone.
Rip off
I had the passbook, i deleted it by accident now it’s trying to charge my to added it back
Not easy to use
Doesn’t bring in QR code correctly
Unable to add or manually create passes
Tried to download to wallet from event email with Apple Wallet link, failed. Tried to manually download QR code and create manually, failed. What a waste of time.
Rip off
Apple advertises this app can add loyalty cards to apple wallet. It doesn’t work and when you cancel it charges you for a year
STAY FAR FAR AWAY.
Never!! Never!! Download this app!! It will force you to spend $5 just to be able to do anything. Plus it only had 6 or 7 templates to use. I requested refunds twice and was refused. DO NOT GO ANYWHERE NEAR THIS APP. IT IS A MONEY GRAB.
No demo
No demo. Had to pay to even try it. It works but there’s like 6 templates.
Useless
The app keeps attempting me to upgrade to a pro version …. For what?
Not working with apple wallet!!!
Not working with apple wallet!!!
App crash with IOS 18.4.1
Installed on 2 phones, both with the same IOS, both crash……. Waste of Money?
+ 7 more in the clipboard copy
Sentiment summary
87%
Positive (4-5★)
2%
Neutral (3★)
11%
Negative (1-2★)