Review Insights · App Store
PDF Editor ®
SMM service, s.r.o. · 26,822 ratings · ★ 4.6
4.6
★★★★★
26,822 ratings
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Top complaints - extracted from 71 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"edit"
19 negative reviews mention this · 27% of all complaints
★★★★★ "Forces you to spend money. Editing the PDF with this app was difficult enough, then when I go to save changes it forces me into buying a subscription to save my changes. Completely pointless app." - jacobmbenedict
2
"work"
12 negative reviews mention this · 17% of all complaints
★★★★★ "Worst app I’ve downloaded. This app costed me $49.99 for the yearly subscription, didn’t even used it & canceled it right away because didn’t worked and now I can’t use my App Store because I need to pay for an app I never used!!" - Pallas07596
3
"free"
12 negative reviews mention this · 17% of all complaints
★★★★★ "Sales slop. Just wanted to look at a pdf. If I have do free trial or pay $70 why wouldn’t I just use adobe. Couldn’t get beyond all the screens trying to get me to give them money just to open a file. Uninstalled in disgust" - idontcarejustletmefinish
4
"trial"
12 negative reviews mention this · 17% of all complaints
★★★★★ "Sales slop. Just wanted to look at a pdf. If I have do free trial or pay $70 why wouldn’t I just use adobe. Couldn’t get beyond all the screens trying to get me to give them money just to open a file. Uninstalled in disgust" - idontcarejustletmefinish
5
"money"
10 negative reviews mention this · 14% of all complaints
★★★★★ "Forces you to spend money. Editing the PDF with this app was difficult enough, then when I go to save changes it forces me into buying a subscription to save my changes. Completely pointless app." - jacobmbenedict
6
"changes"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Forces you to spend money. Editing the PDF with this app was difficult enough, then when I go to save changes it forces me into buying a subscription to save my changes. Completely pointless app." - jacobmbenedict
📋 All 71 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Forces you to spend money
Editing the PDF with this app was difficult enough, then when I go to save changes it forces me into buying a subscription to save my changes. Completely pointless app.
All about the money.
Don’t waste your time downloading this paywall app.
Worst app I’ve downloaded
This app costed me $49.99 for the yearly subscription, didn’t even used it & canceled it right away because didn’t worked and now I can’t use my App Store because I need to pay for an app I never used!!
Cell phone editing of PDF’s
Not capable of selecting text in a pdf and editing it.
Not field work friendly
Do not waste your time with this app. Editing is cumbersome and does not play fair with other storage services. Plus you cannot email from it. Wish I could have tested first. This is a rip off and money spent. Wasted! Deleted it after 5 minutes of getting no where with it!
Slow af
Lags so much makes me sign in multiple times super slow on my iPhone
Angelica
Cannot edit
Sales slop
Just wanted to look at a pdf. If I have do free trial or pay $70 why wouldn’t I just use adobe. Couldn’t get beyond all the screens trying to get me to give them money just to open a file. Uninstalled in disgust
Don’t waste your time & $$
Trash!!!
Paid app
Download app and began editing a pdf and when I finished it prompted to me pay and when I declined it deleted my edits.
Doesn’t let you save changes?
Only use for the app is editing PDF files. You can make the edit, but it wont let you confirm or save changes. Why allow me to edit if the only final step you all is to discard changes?
Wants subscription
At no point in the app details is a mention of subscription for use longer than a week. This should be a required disclosure. I deleted the app.
No deja guardar archivos
Mal app
Barely works
Can’t confirm my changes this is annoying
Doesn’t work
Can’t edit the pdf. This is none sense
Editing
Trying to add a document and it won’t even let me save. It only lets me discard the changes.
Trash of the trash
Trash of the trash
I was ripped off by phantom bullies inc
Due to them copying my signature from there account with you saying second contract never was they stole 8000$ plus 1200 shipping I reserved nothing says credit of 2500 just crazy
SCAM ALERT
It says you will not be charged for your free trial but immediately charges your Apple Pay $20 upon download and they refuse to even email you back. I will take this down once I’ve received my refund
Money money then crash
Basic function - remove page from the file. Give me money. No, discard or delete. Delete - then crash
2 minutes pdf love story - short and bitter
2 minutes pdf love story - short and bitter
Free doesn’t mean it’s free
I shouldn’t have to pay to convert my files to PDF.
Trash
Trash app. Can’t even edit anything on an iPhone. It opens the edit screen but there’s no way to save the changes. All you can do is hit cancel and then it only gives the option to discard the changes.
Annoying
Can’t even try the free trail without it trying to have it pop up and make me pay
Horrible
It won’t allow me to add text wherever I want.
It sucks
It sucks
Charged money without consent
Charged money without consent
PDF Editor stinks
Tried the three day trial put in AOL password nothing opens up
App is greedy
You cant even do something as simple as delete a page without giving them your credit card information
Don’t bother
Have to pay to use
Useless app UNLESS you pay a subscription
Unless I’m missing something, this app is completely useless-unless you plan to sign up for a subscription for $28/month. The free version does nothing other than open PDF files, which you don’t need a specific app to do. I’m deleting it immediately.
Saved
Can’t save changes
genuine trash
do not download
What is wrong with this app?
I mean, all I needed to do was fill out a simple affidavit PDF form. And literally it’s impossible to click on anything and enter text. Keeps pulling up a new page and when it does, it gives me no options to edit or anything I guess I’ll just use Canva
Free trial scam- ought to be removed from App Store
If you think $70 or so is a good deal to edit pdfs in 2025, please feel free to use this garbage software. If not, would look elsewhere.
App will not open anymore…
Can’t even open the app crashes every time on the opening screen. Lost access to files in the app
Didn’t meet my expectations
Didn’t meet my expectations.
I canceled the trial before ending, still charged
This app did not work for me, but the auto charging did even after I specifically cancelled the free trial before it was slated to end, this app is garbage. Scam scam scam
Works but free trial Scam
Yes it does work I did the free trial for 1week which is great then after 1 or 2days I unsubscribed to avoid to be charged ..and it says that I can only use it til Aug3, 2025 but then it still charged me$6.99 on my card that I put with no balance even it was before Aug 3,2025 … I was having a notification that the payment wasnt successful at first and this was before Aug 3, 2025 and later on the following week it charged me on my other card.. I wasnt gonna complain about it since at forst the charge wasnt successful but now it charged me .. how is that a free trial ..
No trial here
3 day trial you said. And no payment needed. Liers.
BEWARE! Weekly charge of $6.99 🤯🤬
I needed to sign ONE medical document, downloaded this and forgot to remove it during the trial period. I kept getting a recurring charge for $6.99, every few days. I thought I’d been hacked. This is a terrible thing for anyone, but especially if you’re living on a fixed income like me. This app is not made for everyone. Unless you’re a realtor, attorney, or someone who stands to make large sums of money based on the documents you need signed, DO NOT DOWNLOAD.
Don’t save edits
Every time I try to edit my document and save it, it closes the app and doesn’t save terrible app
Scam
I subscribed for 3 day free trial with 6.99 per week after that, but they changed me straight 54.99 for a year. I want my refund
I want my money back
I want my money back for this app created a lot of problems.
I want my money back!!!
I want my money back!!!
bad
it does not edit your PDFs, waste of time and money.
Awful
Hard to edit and useless
The latest update ruined it
Ever since the latest update I can no longer edit PDFs easily. Idk what they did but it ruined it. I’ve tried to contact the support team but nobody answered the email. After emailing them 2 times I gave up.
Upotreba
Komplikovano za korišćenje.
Can’t edit pdfs anymore.
Why would you break a core feature of your program and then not fix it?!
Started the program today needing to work on a file with a deadline only to find that it won’t let me fill in fields on a document full of fields.
This was a good program, but until that’s fixed I’m going to have to find something else.
Started the program today needing to work on a file with a deadline only to find that it won’t let me fill in fields on a document full of fields.
This was a good program, but until that’s fixed I’m going to have to find something else.
Wont open files anymore after update
Loved this app, bought the premium service, but suddenly it no longer allows me to do anything! When I try to open a file, it minimizes, when I maximize the app and select a file it minimizes, when I maximize the app …….you get the idea. Contacted support……still waiting….
TERRIBLE APPLICATION
Do not use! Very misleading
+ 21 more in the clipboard copy
Sentiment summary
89%
Positive (4-5★)
2%
Neutral (3★)
9%
Negative (1-2★)