Review Insights · App Store
Personal Trainer: Gravl
GAINS AI · 3,315 ratings · ★ 4.9
4.9
★★★★★
3,315 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"workout"
6 negative reviews mention this · 25% of all complaints
★★★★★ "Do not. Paid 80$ for year subscription. After first workout nothing loads on the app." - larrymcspadden
2
"refund"
5 negative reviews mention this · 21% of all complaints
★★★★★ "Update made the app unuseable. Crashes, makes me repeatedly sign in which causes me to lose the training session I designed, constantly interrupts asking for access to apple health. It was working great and it has been ruined now. I have asked for a refund on the remaind…" - FitnessKelly
3
"subscription"
5 negative reviews mention this · 21% of all complaints
★★★★★ "Update made the app unuseable. Crashes, makes me repeatedly sign in which causes me to lose the training session I designed, constantly interrupts asking for access to apple health. It was working great and it has been ruined now. I have asked for a refund on the remaind…" - FitnessKelly
4
"work"
5 negative reviews mention this · 21% of all complaints
★★★★★ "Update made the app unuseable. Crashes, makes me repeatedly sign in which causes me to lose the training session I designed, constantly interrupts asking for access to apple health. It was working great and it has been ruined now. I have asked for a refund on the remaind…" - FitnessKelly
5
"apple"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Update made the app unuseable. Crashes, makes me repeatedly sign in which causes me to lose the training session I designed, constantly interrupts asking for access to apple health. It was working great and it has been ruined now. I have asked for a refund on the remaind…" - FitnessKelly
6
"working"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Update made the app unuseable. Crashes, makes me repeatedly sign in which causes me to lose the training session I designed, constantly interrupts asking for access to apple health. It was working great and it has been ruined now. I have asked for a refund on the remaind…" - FitnessKelly
7
"year"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Do not. Paid 80$ for year subscription. After first workout nothing loads on the app." - larrymcspadden
8
"other"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Trash. Complete trash. They don’t let you get a free trial like all other apps and like they advertise online and when I paid, the first work out it gave me is push ups and sit ups. Are you kidding me? Complete waste of money. I really want a refu…" - nicke name is taken
9
"iphone"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Major issues with latest build and watch synchronization. Been using this app for over a year and recently it’s been giving me way too many issues. When running the workout from the Apple Watch, it constantly loses connectivity to my iPhone which screws up my session being recorded properly. A few…" - You don't want to know...
10
"crashes"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Update made the app unuseable. Crashes, makes me repeatedly sign in which causes me to lose the training session I designed, constantly interrupts asking for access to apple health. It was working great and it has been ruined now. I have asked for a refund on the remaind…" - FitnessKelly
11
"paid"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Do not. Paid 80$ for year subscription. After first workout nothing loads on the app." - larrymcspadden
12
"doesn"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Strength Score. The strength score is a joke, The AI system doesn’t understand that you can’t always increase weight. There are more but the strength score is an absolute joke, you can’t measure strength the way the developers think….." - Jeepguy7897
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Update made the app unuseable
Crashes, makes me repeatedly sign in which causes me to lose the training session I designed, constantly interrupts asking for access to apple health. It was working great and it has been ruined now. I have asked for a refund on the remainder of my subscription.
App has tons of issues
I already signed up for a year but wish I hadn’t
Trash
Complete trash. They don’t let you get a free trial like all other apps and like they advertise online and when I paid, the first work out it gave me is push ups and sit ups. Are you kidding me? Complete waste of money. I really want a refund.
Start Workout Button not working
Just downloaded and paid the monthly subscription and the “start workout” button stop working. Going on 2 days now
Unstable
Keeps crashing. Lost sets in workouts. Doesn’t save. Garbage
Bugs, workout
So much bugs - like wont record the workout after a workout or won’t start or open at times. Also limited workouts or exercises.
Waste of time
Can’t get any workout plans without a subscription
Major issues with latest build and watch synchronization
Been using this app for over a year and recently it’s been giving me way too many issues. When running the workout from the Apple Watch, it constantly loses connectivity to my iPhone which screws up my session being recorded properly. A few times the app completely crashed my watch and messed up the session. It’s been working great for a while but recent builds have been buggy. I don’t have any other crashes on my Apple Watch outside of when I run this app.
Unnecessarily complicated
Not as straight forward as they claim very few options in the app. This apps exercises are very generic you are better served searching the web. Not worth the money I’m trying to get a refund.
It’s okay
Can’t train the AI. Just does what it wants. Crazy focus on legs. Zero core exercises. Misses most of the small important muscles that help you not sustain injuries. 100% don’t recommend.
App not working
I signed up and it charged me a year subscription. I answered all the intro info and then it said training model for like 30 min and never worked. Tried redownloading the app, still didn’t work. Now it tres to reset up my profile and then just kicks me out. I want a refund
No keyboard on iPad
Was super hyped to give this app a whirl. Imagine my disappointment when I can’t even type anything in to set the app up. Clicking in a text box brings up some weird ai dialog thing but no keyboard. I realize this is optimal on an iPhone but I use many apps meant for iPhone on my iPad, yes they display small but they still work. Please fix this issue as I did see another review with the same problem. I’d really like to try this app!
Total garbage app
I’m very disappointed with this app they paint you the big picture and is not what it is ! I requested for a full refund from them and Apple and they refused to refunded me back my money! I’ll be seeking legal action against them and Apple for false advertising and deceiving people
No keyboard on iPad
I downloaded the app on my iPad. The app opens small since it was made for an iPhone, no big deal. However I cannot type anything into the app because the keyboard will not open when tapping a text box. The app is unusable in this state.
Scam
It's a total scam is not free and that's a false advertisement
F
App doesn't work without creating an account
CrossFit trash
Weird movements. Seems like it’s made for influencers.
Do not
Paid 80$ for year subscription. After first workout nothing loads on the app.
Strength Score
The strength score is a joke, The AI system doesn’t understand that you can’t always increase weight. There are more but the strength score is an absolute joke, you can’t measure strength the way the developers think…..
Too many bugs
Used it off and on for a while. Apple watch support is poor. Like it when it works but too many crashes, sound bugs, timer bugs, inconsistencies.
More Fexibilitu
The app does ok, but the biggest and maybe fatal flaw is that it only allows for limited muscle groups to be excluded
Not free like advertised
I guess you only get a couple free. I wish it was like it was advertised as a free work app
Trial was cut short
So I guess they let you use it for a few workouts to see if you like it well, my first workout didn’t go as planned so I had to regenerate it then second workout it went pretty well. By the time I got to the third workout I had the wrong equipment and I was trying to get any workout routines and I guess I’m maxed out and didn’t really get to try seems a little glitchy and not the right app for me. There’s a lot of other options out there that are not as difficult.
Better option- Shred
Interface is slow and clunky. iPhone app does not connect consistently. Ai on other platforms as good if not superior.
Sentiment summary
98%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)