Review Insights · App Store
Phone Storage Cleaner: Free up
Must Have Apps · 72,839 ratings · ★ 4.5
4.5
★★★★★
72,839 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
10 negative reviews mention this · 38% of all complaints
★★★★★ "Do not sign up for free trial. DO NOT SIGN UP FOR THE 3 DAY FREE TRIAL. IT INSTANTLY TOOK $36 CROM MY BANK ACCOUNT. I’m working on disputing this because I did NOT agree to that charge. I’m LIVID." - Nessatoojuiiicy 97
2
"storage"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Scam. Only wants you to pay 6.99 a week and doesn’t really help your storage." - TTLOVE512
3
"trial"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Do not sign up for free trial. DO NOT SIGN UP FOR THE 3 DAY FREE TRIAL. IT INSTANTLY TOOK $36 CROM MY BANK ACCOUNT. I’m working on disputing this because I did NOT agree to that charge. I’m LIVID." - Nessatoojuiiicy 97
4
"free trial"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Do not sign up for free trial. DO NOT SIGN UP FOR THE 3 DAY FREE TRIAL. IT INSTANTLY TOOK $36 CROM MY BANK ACCOUNT. I’m working on disputing this because I did NOT agree to that charge. I’m LIVID." - Nessatoojuiiicy 97
5
"scam"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Scam. Only wants you to pay 6.99 a week and doesn’t really help your storage." - TTLOVE512
6
"does"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Scam. Only wants you to pay 6.99 a week and doesn’t really help your storage." - TTLOVE512
7
"waste"
3 negative reviews mention this · 12% of all complaints
★★★★★ "don't get this app!!. it claims it's free, but it's not!! u cannot do anything on this app without paying. DONT WASTE YOUR TIME USING THIS!!" - jiji .I
8
"delete"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Dis is bunss. This would have been a great app if it didn’t hit me with a “buy superscription” it’s just an app that helps you delete photos it should NOT cost money gng 💔" - Nena0078
9
"photos"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Dis is bunss. This would have been a great app if it didn’t hit me with a “buy superscription” it’s just an app that helps you delete photos it should NOT cost money gng 💔" - Nena0078
10
"money"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Dis is bunss. This would have been a great app if it didn’t hit me with a “buy superscription” it’s just an app that helps you delete photos it should NOT cost money gng 💔" - Nena0078
11
"deleted"
3 negative reviews mention this · 12% of all complaints
★★★★★ "I wouldn’t get this app.. I was so exited when I saw this storage cleaner on my App Store, as soon as I got it I decided to open it and try to use it. The first thing this app hits me with is BUY A SUBSCRIPTION, or some like that. What I trying to say is the descrip…" - SLAYQuEeN1!
12
"something"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Need to pay. I was really excited to clean out my camera roll when I figured out that in order to actually delete them I had to pay money. To do the majority of the things on the app, You need to pay money which I’m not looking to do. I’m not trying to …" - uvdgbhbddfrr
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Scam
Only wants you to pay 6.99 a week and doesn’t really help your storage.
No gratis
Mentiras
Do not sign up for free trial
DO NOT SIGN UP FOR THE 3 DAY FREE TRIAL. IT INSTANTLY TOOK $36 CROM MY BANK ACCOUNT. I’m working on disputing this because I did NOT agree to that charge. I’m LIVID.
Paywall for a Storage Cleaner App??
Why would I need to get a free trial just to clean out the storage on my phone? That’s absurd. Don’t fall for this.
PAY TO USE😒
It sucks I was happy to get it but now all I see is pay for a subscription like what the hell I HATE THIS APP now all it does is take up space ONE STAR DO NOT GET
Free?! Naaaw
The first thing they do is ask you for your credit card information. You also have to notify them 24 hours in advance to cancel. So even if you enter in all of your info, you don’t really have 3 free days, maybe 1 or 2 & then you get charged. Total scam
😭
it did not let me use it
don't get this app!!
it claims it's free, but it's not!! u cannot do anything on this app without paying. DONT WASTE YOUR TIME USING THIS!!
Dis is bunss
This would have been a great app if it didn’t hit me with a “buy superscription” it’s just an app that helps you delete photos it should NOT cost money gng 💔
Don’t waste your time
Absolutely horrible app. I uninstalled after 15 mins. Does not even upload correctly and constantly kicks you off the app. Don’t waste your time
Need to pay
I was really excited to clean out my camera roll when I figured out that in order to actually delete them I had to pay money. To do the majority of the things on the app, You need to pay money which I’m not looking to do. I’m not trying to pay $30 a year for something that I could easily do on my own without an app.
This app is very disappointing
I downloaded this app hoping to get rid of some of my storage for free, but with further use, I discovered that in order to be able to get rid of storage, you need to pay. 1 out of 5 stars would not recommend if you are looking for something free.
Awful app. NOTHING IS FREE so DO NOT DOWNLOAD unless you plan on paying money. It won’t tell you 1st
Awful app. NOTHING IS FREE so DO NOT DOWNLOAD unless you plan on paying money. It won’t tell you 1st
Rating
It’s not free
False advertising
False advertising
App crashes
App crashes every time you try to do something. Had to close the app and re open it and it restarted every time. Absolutely trash. Deleted the app after restarting it 3-4 times.
Terrible
I wasted over 30 minutes deleting duplicate photos just for it to tell me I couldn’t deleted the photos with the app unless I subscribed, very misleading. I got the free trial but once my trial was over it deleted ALL my photos and videos just randomly.
Scam
This is a scam and malicious malware please block this application
Waste of time
Do not waste your time
Bad review
The app freezes every time I open it and stays frozen
Not even 2 minutes
Buggy and expensive
Bait & switch trash horrible
Junk
Not wha I wanted
It isn’t what I wanted. I tried to choose free trial. It shows I paid for it. Want to cancel but I can find nothing to do that. What is my option?
IT MADE ME GET A VIRUS
IF YOU MADE THIS MAKE IT AGAIN
I wouldn’t get this app.
I was so exited when I saw this storage cleaner on my App Store, as soon as I got it I decided to open it and try to use it. The first thing this app hits me with is BUY A SUBSCRIPTION, or some like that. What I trying to say is the description I read of THIS app said that this was FREE. To get this app I had to delete a bunch of my other favorite apps and photos. So why did I even bother getting this anyways..? After that annoying inconvenience, I decided to delete the app. Oh, and I forgot to mention, some of my FAVORITE photos were about to get deleted from this app, like the ones of my old dog before he passed away and stuff like, that. Developers, please fix this app! After this experience, I know to NEVER use a storage cleaner again! 😢😠
medio
kiero intentar
Laggy
Does its job when the app loads. More than half the time for me as soon as I open the app, it freezes within 5 seconds and I have to force close it
Sentiment summary
88%
Positive (4-5★)
6%
Neutral (3★)
7%
Negative (1-2★)