Review Insights · App Store
Photo Finish Horse Racing
Third Time, Inc · 21,584 ratings · ★ 4.7
4.7
★★★★★
21,584 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
16 negative reviews mention this · 62% of all complaints
★★★★★ "Broken Game. The game needs to be fixed, the tier 1 5/5 championship race won’t load, but continues to take 2 energy every time you attempt to do it. Fix the game!" - avb54321
2
"horse"
9 negative reviews mention this · 35% of all complaints
★★★★★ "Can’t get technical support. I don’t receive horseshoe rewards after completing requirements such as signing in through Facebook. I get error messages that I am not connected to the internet when taking part in live events so missed out on those rewards as well. This…" - tekesevent
3
"races"
7 negative reviews mention this · 27% of all complaints
★★★★★ "Game Freezes When Trying to Access The Championship Races. For some reason I have started to have issues accessing the Championship Races. The game stays frozen on the loading page and I have to close the app. I deleted and downloaded the app again and I keep having the same issue. Would rate 5 sta…" - JL Pagan
4
"racing"
7 negative reviews mention this · 27% of all complaints
★★★★★ "Half an app. The game would be fun if everything worked but the online racing is broken" - BL2000
5
"live"
6 negative reviews mention this · 23% of all complaints
★★★★★ "Can’t get technical support. I don’t receive horseshoe rewards after completing requirements such as signing in through Facebook. I get error messages that I am not connected to the internet when taking part in live events so missed out on those rewards as well. This…" - tekesevent
6
"money"
6 negative reviews mention this · 23% of all complaints
★★★★★ "Bugs for live race. I can never connect to live races against people after I wager and it takes my money I never get it back! Due to connection issues 😡" - Lolalolie
7
"race"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Broken Game. The game needs to be fixed, the tier 1 5/5 championship race won’t load, but continues to take 2 energy every time you attempt to do it. Fix the game!" - avb54321
8
"upgrades"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Too Buggy. There’s a good game here, but it’s ruined by bugs. For me, there are two BIG ones: 1.) I can never fully complete any tier of championship races because I am unable to fully upgrade the equipment on each tier’s horse. As I get close to m…" - PinDaddy
9
"championship"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Broken Game. The game needs to be fixed, the tier 1 5/5 championship race won’t load, but continues to take 2 energy every time you attempt to do it. Fix the game!" - avb54321
10
"times"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Fix boost button. It works about a quarter of the time, and only when you hit 3 times" - Atomx1
11
"real"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Good game but problems. Don’t get me wrong this is a great game just the only thing is that I need to upgrade and I’m racing but I can win and don’t get a lot so the game got really hard I like that but it’s a little to hard I’m not saying this to be rude I’m just…" - spinach?
12
"load"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Broken Game. The game needs to be fixed, the tier 1 5/5 championship race won’t load, but continues to take 2 energy every time you attempt to do it. Fix the game!" - avb54321
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Broken Game
The game needs to be fixed, the tier 1 5/5 championship race won’t load, but continues to take 2 energy every time you attempt to do it. Fix the game!
Laughably bad
Awful graphics
Plz Read!
Its not that this game is not fun it just so glitchy and it just and this is just my opinion not very well made. I have no hate on this game I just don’t think it’s fun.
Bad
Awful game, you can’t level up. Would rate -10000000000 stars if I could.
Live Online Racing Isn’t Working!
The title says it all.
Good game but I have a complaint
I was racing and I got in front of a horse and I was first place and I placed 2nd please stop this
Bugs for live race
I can never connect to live races against people after I wager and it takes my money I never get it back! Due to connection issues 😡
BAD GAME
Very cheaply made would not recommend at all i recomend rival stars horse racing very nice game
Horse trade offers
The trades do not reflect how much you could have in cash won in the game to the trades offered . Basically you have to spend real money even if you win and save and spend the minimum money n upgrades to compete. That’s why you set that standard duh? I’m not a lawyer but I’ll m a great arguer and I bet a judge would love to hear some purely facts as to how this game and many others like it operate. It really creates an addiction and eventually weak people spend money. Congratulations game companies just like heroin
Live Season is RIGGED
I’ve played live season well over 100 races. My horse well be ranked the top with 1:1 odds. I get a great start and almost all perfect hits with whip. Only to be beat by the worst odds horse that’s 1:7 odds. The hackers kill the game. How is it I’ll race two exactly the same races with two different times? The game is rigged bad!!!!!! I also try to upgrade my horse only to be told I have to buy championship upgrades first. One championship upgrade would cost $99 dollars real money. This game is so money hungry.
No Ads for Horshoes a Joke
Need more ads!!
Game Freezes When Trying to Access The Championship Races
For some reason I have started to have issues accessing the Championship Races. The game stays frozen on the loading page and I have to close the app. I deleted and downloaded the app again and I keep having the same issue. Would rate 5 stars but this issue made me give it two.
Fix boost button
It works about a quarter of the time, and only when you hit 3 times
Half an app
The game would be fun if everything worked but the online racing is broken
Can’t get technical support
I don’t receive horseshoe rewards after completing requirements such as signing in through Facebook. I get error messages that I am not connected to the internet when taking part in live events so missed out on those rewards as well. This is the only game that has this issue; my connection is fine. Cannot contact support to fix anything.
OK, Now What?
Nice graphics, works offline too. Easy learning curve. The wait times are annoying (up to 6 hours!). Finished Level 10 & got the useless jockey silk… now what? Totally anticlimactic. Live online mode & Leaderboards don’t work at all. I’m using an iPad 8 w latest OS.
Leadership board
The leadership board won’t load and ca not customer support.
Good game but problems
Don’t get me wrong this is a great game just the only thing is that I need to upgrade and I’m racing but I can win and don’t get a lot so the game got really hard I like that but it’s a little to hard I’m not saying this to be rude I’m just saying it to put it out there and when you first start I think you should start with maybe 20k so you can upgrade your horses gear so you can make more money faster but the good things are that this game is good for stress (well for me) and calms me down and that it’s so exciting I love it! Amazing game so pretty!
Too Buggy
There’s a good game here, but it’s ruined by bugs. For me, there are two BIG ones:
1.) I can never fully complete any tier of championship races because I am unable to fully upgrade the equipment on each tier’s horse. As I get close to maxing out the equipment on each tier, I get an error message saying I have to wait for all upgrades to finish before purchasing any more. The problem is, all of my previous upgrades HAVE finished.
2.) I can never retrieve any leaderboard information, nor can I submit any of my results to the leaderboard. I always get an error message saying that the leaderboards could not be reached and that I need to check my Internet connection. The internet connection on my iPad is just fine, and no other app has a problem reaching servers or other Cloud services. It is literally just this game that has a problem.
To try and resolve these issues, I have uninstalled and reinstalled the game (losing many hours of play progress), and the problems persisted.
It’s a pity, that.
1.) I can never fully complete any tier of championship races because I am unable to fully upgrade the equipment on each tier’s horse. As I get close to maxing out the equipment on each tier, I get an error message saying I have to wait for all upgrades to finish before purchasing any more. The problem is, all of my previous upgrades HAVE finished.
2.) I can never retrieve any leaderboard information, nor can I submit any of my results to the leaderboard. I always get an error message saying that the leaderboards could not be reached and that I need to check my Internet connection. The internet connection on my iPad is just fine, and no other app has a problem reaching servers or other Cloud services. It is literally just this game that has a problem.
To try and resolve these issues, I have uninstalled and reinstalled the game (losing many hours of play progress), and the problems persisted.
It’s a pity, that.
It’s fine
It’s good if you just want to race but…
1. I can’t figure out how to mate my horses. It always says I can’t mate them for some random reason. And once I get the baby, it’s already grown up, and I can’t use it until I do something that I don’t understand.
2. The color patterns are not very good. I want to be able to use real horse patterns, and without paying for them.
3. You can’t interact with your horses. All you do is get them ready for a race, and then race. You never feed them, brush them, nothing!
1. I can’t figure out how to mate my horses. It always says I can’t mate them for some random reason. And once I get the baby, it’s already grown up, and I can’t use it until I do something that I don’t understand.
2. The color patterns are not very good. I want to be able to use real horse patterns, and without paying for them.
3. You can’t interact with your horses. All you do is get them ready for a race, and then race. You never feed them, brush them, nothing!
Would be awesome if....
Loved playing this game and winning (most) races, upgrading horses, moving up tiers buuuuut.... the “live racing” would never load or save my winnings, never received my “free horseshoes” for signing in with Facebook and the Watch Ad feature to double winnings or add extra energy never had ads available.... it’s fun to play, but not at 10 minutes at a time.... upgrades are expensive and winnings are minimal.... would be Great if all the features worked!☹️
Not the best for me
I have tried a lot of games and this one just did omit work for me, if you’re into these kind of games then you will like it. If you don’t then try rival horse racing it is a good game but I mean don’t hate on the game.
Annoying
In the Beginning of the game it was a great fun game but when you move up in levels you have to use all your money ( fake and real money ) to get your horse to win races. I have sent maybe close to 300 dollars on two horse . It’s a fun game but it gets frustrating after a while.
Okay
Very difficult to get crowns to move forward they want you to buy buy buy clash royale still the best
Why
It is two because I lags to much and I don’t like it
Fun but designed to annoy you into spending money.
Game is entertaining but a poster-child example of the “Free to Wait” model. Everything about the game is designed to make you wait or spend money not to. The further you advance the longer and more obnoxious the wait times become. I would much rather pay upfront for the game and remove the waiting but Tilting Point clearly is hoping to land “whales” who will spend multiples of a regular purchase price. Almost everything about the game is designed to make you spend money or wait:
-the “horse bucks” green dollar payouts from circuit races goes down as you advance in the circuits even though the cost of the upgrades is higher. So the further you get in the game, the fewer free rewards you get and the higher the cost to continue, trying to force you into making purchases. Or grind like mad.
-You are only given up to 10 race tickets (lightening bolts) but 90% of the circuit and seasonal races (where you will spend most of your time) are quarter-mile races which take all of 20 seconds. This is designed to chew through your lightenings as fast as possible and it costs money to refill, or wait. The only reason the races aren’t made to be 1 1/4 mile is to use up your race allowance faster.
-the upgrades can take half a day before effective. Wait, or pay.
-want to train your foal? Wait, or pay.
-you can race the seasonal competition to win a golden tack set which gives boosts, but only after you get it do you find out that it only has a certain number of charges and when you use them up, spend money to refill.
I get that developers make games to make money and few people can make a good game and never charge for it. But how far we’ve come from the days of making a game, charging for it, and letting buyers enjoy the game they bought.
YouTube commentator Jim Sterling had a very entertaining and very enlightening video about this Free to Wait business model, look up “Harry Potter and the Crock of S**t” and be prepared to laugh. You’ll enjoy this game much more from a meta level after you see it.
-the “horse bucks” green dollar payouts from circuit races goes down as you advance in the circuits even though the cost of the upgrades is higher. So the further you get in the game, the fewer free rewards you get and the higher the cost to continue, trying to force you into making purchases. Or grind like mad.
-You are only given up to 10 race tickets (lightening bolts) but 90% of the circuit and seasonal races (where you will spend most of your time) are quarter-mile races which take all of 20 seconds. This is designed to chew through your lightenings as fast as possible and it costs money to refill, or wait. The only reason the races aren’t made to be 1 1/4 mile is to use up your race allowance faster.
-the upgrades can take half a day before effective. Wait, or pay.
-want to train your foal? Wait, or pay.
-you can race the seasonal competition to win a golden tack set which gives boosts, but only after you get it do you find out that it only has a certain number of charges and when you use them up, spend money to refill.
I get that developers make games to make money and few people can make a good game and never charge for it. But how far we’ve come from the days of making a game, charging for it, and letting buyers enjoy the game they bought.
YouTube commentator Jim Sterling had a very entertaining and very enlightening video about this Free to Wait business model, look up “Harry Potter and the Crock of S**t” and be prepared to laugh. You’ll enjoy this game much more from a meta level after you see it.
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)