Review Insights · App Store
Photo Recovery: Deleted Files
PB Studios OU · 15,977 ratings · ★ 4.4
4.4
★★★★★
15,977 ratings
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Top complaints - extracted from 16 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"recover"
7 negative reviews mention this · 44% of all complaints
★★★★★ "useless. 60 dollar a year subscription where it markets itself as a photo/file recovery software when all it does is take you to your recently deleted folder and have you press the recover button. something you can very easily do without paying for.…" - Python991
2
"photos"
6 negative reviews mention this · 38% of all complaints
★★★★★ "Waste app. App constantly freezes and closes itself. By the time i was able to go into the app with the free trial, nothing works. DOES NOT recover photos" - Sammy909yo
3
"free"
5 negative reviews mention this · 31% of all complaints
★★★★★ "useless. 60 dollar a year subscription where it markets itself as a photo/file recovery software when all it does is take you to your recently deleted folder and have you press the recover button. something you can very easily do without paying for.…" - Python991
4
"does"
4 negative reviews mention this · 25% of all complaints
★★★★★ "useless. 60 dollar a year subscription where it markets itself as a photo/file recovery software when all it does is take you to your recently deleted folder and have you press the recover button. something you can very easily do without paying for.…" - Python991
5
"deleted"
4 negative reviews mention this · 25% of all complaints
★★★★★ "useless. 60 dollar a year subscription where it markets itself as a photo/file recovery software when all it does is take you to your recently deleted folder and have you press the recover button. something you can very easily do without paying for.…" - Python991
6
"waste"
4 negative reviews mention this · 25% of all complaints
★★★★★ "Waste app. App constantly freezes and closes itself. By the time i was able to go into the app with the free trial, nothing works. DOES NOT recover photos" - Sammy909yo
7
"subscription"
3 negative reviews mention this · 19% of all complaints
★★★★★ "useless. 60 dollar a year subscription where it markets itself as a photo/file recovery software when all it does is take you to your recently deleted folder and have you press the recover button. something you can very easily do without paying for.…" - Python991
8
"trial"
3 negative reviews mention this · 19% of all complaints
★★★★★ "useless. 60 dollar a year subscription where it markets itself as a photo/file recovery software when all it does is take you to your recently deleted folder and have you press the recover button. something you can very easily do without paying for.…" - Python991
9
"free trial"
3 negative reviews mention this · 19% of all complaints
★★★★★ "useless. 60 dollar a year subscription where it markets itself as a photo/file recovery software when all it does is take you to your recently deleted folder and have you press the recover button. something you can very easily do without paying for.…" - Python991
10
"money"
3 negative reviews mention this · 19% of all complaints
★★★★★ "Didn’t recover videos and stole money.. Free trial was misleading. Charged me $9.99 immediately after claiming a free week. Also, it couldn’t recover even one deleted file. Very disappointing. Apple denied money back twice and now the claim is closed." - AceFace85
📋 All 16 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
useless
60 dollar a year subscription where it markets itself as a photo/file recovery software when all it does is take you to your recently deleted folder and have you press the recover button. something you can very easily do without paying for. I believe it fails to deliver on its promise which i thought was to recover permently deleted items. thank goodness I found a free trial before paying for the full thing it would’ve been an awful mistake. am going to be deleting this app now.
Cost too much
This app should be free not cost a fortune
Slop
This app just makes you pay for features that are already apart of Apple and free 3rd party programs
Waste app
App constantly freezes and closes itself. By the time i was able to go into the app with the free trial, nothing works. DOES NOT recover photos
It’s so unuseful
It doesn’t even give us our percent photos back
Это абсолютно бесполезная вещь
Короче, я скачал это приложения, как прогу для «безвозвратно» удаленных фото, но это приложения, это просто программа Фото, только вы еще за нее платите 10 долларов, не ведитесь.
littered with paywalls and burns my phone
I’ve never had an app literally break my phone before. Yet when I launch this one my phone not only gets super hot but also starts glitching out. Immediately uninstalled.
Didn’t recover videos and stole money.
Free trial was misleading. Charged me $9.99 immediately after claiming a free week. Also, it couldn’t recover even one deleted file. Very disappointing. Apple denied money back twice and now the claim is closed.
Too expensive
Everything in this app costs money and there isn’t a single feature you can get to without spending money, don’t waist your time.
False advertising
This app claims to recover old photos or videos but it is a lie. It only tries to make AI versions after you pay for the subscription.
Fccf
Sharing
Scam
This app is as useful as safari. Don’t even waste your time.
does not work
it tells me I need to turn off face id to access deleted photos, but even after turning off face id, the message still appears and does not let me access photos
False advertising
This app may help with cleaning up your photos, but it cant recover what is already gone. Every feature of this app is available in the photos app already, and on top of that you'd need to pay.
Deceptive
This app is deceptive. First of all it shows obviously fake reviews on the subscription screen, and the they show a “hidden” photos folder with blurred photos of naked women making you feel like you have to buy. This app does not recover anything you can’t just get from your normal deleted photos tab in the gallery. Don’t waste your money or time. Replies to reviews are also fake and full of it
waste
this is a waste of time i dosnt recover anything exact using ai
Sentiment summary
84%
Positive (4-5★)
5%
Neutral (3★)
11%
Negative (1-2★)