Review Insights · App Store
PhotoBoost - AI Photo Enhancer
SMART MEDIA INTERNET MARKETING LTD · 4,680 ratings · ★ 4.6
4.6
★★★★★
4,680 ratings
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Top complaints - extracted from 49 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"photos"
13 negative reviews mention this · 27% of all complaints
★★★★★ "SCAM. I paid $39.99 to upgrade for a year and the app stopped allowing me to boost photos after it made a bunch of not so great versions. I deeply regret my purchase. It was not worth it." - AKA Not Applicable
2
"work"
9 negative reviews mention this · 18% of all complaints
★★★★★ "App Just Stops. The app goes through the steps of improving clarity of photo and I last step, stops and says check internet connection. My connection is fine (4 bars). App is just not working." - JoeyDonuts72
3
"photo"
8 negative reviews mention this · 16% of all complaints
★★★★★ "SCAM. I paid $39.99 to upgrade for a year and the app stopped allowing me to boost photos after it made a bunch of not so great versions. I deeply regret my purchase. It was not worth it." - AKA Not Applicable
4
"trial"
5 negative reviews mention this · 10% of all complaints
★★★★★ "DO NOT BUY THIS APP. I tried the free trial and decided to pay the yearly fee upfront to get the discounted rate. It claims to be “unlimited” however, After purchasing it, I was still unable to create any photos to video which is why bought it. I am STILL l…" - LifestyleManor
5
"doesn"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Doesn’t work. This has not fixed any of my pictures" - Shesh1950
📋 All 49 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
SCAM
I paid $39.99 to upgrade for a year and the app stopped allowing me to boost photos after it made a bunch of not so great versions. I deeply regret my purchase. It was not worth it.
Pictures & Videos
When not being satisfied with the picture or even the make of the movie. There should be an option for yes or no. I’m not satisfied with the picture or the movie at all. Instead of me, going to my file and erasing it myself. The videos just. From 2 pictures. Is not even allowing me to do a retake of the video by saying that I’ve reached my video editing.
App Just Stops
The app goes through the steps of improving clarity of photo and I last step, stops and says check internet connection. My connection is fine (4 bars). App is just not working.
PhotoBoost logo issue
I don’t like how when I’m editing my pictures to get clearer photos. The moment I go to save them it has the PhotoBoost logo at the bottom. It kinda ruins my picture because the logo shows on the image. Is there anything you guys can do to fix this issue ? Overall the app is perfect I love it.
Unauthorized charges
Charging $10.81 every two weeks without my authorization .
Can’t open app to use.
Applied last update, still have same problem. Second attempt to get your help. Open app, goes to page to upgrade. No other option, and I don’t want max. Either fix this or refund my $$.
The send buttom resulted on help page in a continuous spinning ball, twice.
Maybe a negative review will get your attention.
The send buttom resulted on help page in a continuous spinning ball, twice.
Maybe a negative review will get your attention.
DO NOT BUY THIS APP
I tried the free trial and decided to pay the yearly fee upfront to get the discounted rate.
It claims to be “unlimited” however, After purchasing it, I was still unable to create any photos to video which is why bought it.
I am STILL limited to just a few creations before the app tells me I have to wait a week to do anymore.
I complained to the company and two weeks later, I still haven’t gotten a response.
To say that Customer service is terrible is an understatement.
ITS NON EXISTENT!!
My next complaint will be to Apple to recommend that they remove this app from the App Store.
And then I will contact Google play as well.
I will update this review if I ever hear back from the company!
It claims to be “unlimited” however, After purchasing it, I was still unable to create any photos to video which is why bought it.
I am STILL limited to just a few creations before the app tells me I have to wait a week to do anymore.
I complained to the company and two weeks later, I still haven’t gotten a response.
To say that Customer service is terrible is an understatement.
ITS NON EXISTENT!!
My next complaint will be to Apple to recommend that they remove this app from the App Store.
And then I will contact Google play as well.
I will update this review if I ever hear back from the company!
Scammers
My account was charged 2 times in one week. I never signed up for this and I was being charged through Apple. When I asked to have this cancelled I was told I authorized this which I did not. Just another scam
General Enhancement Looks Worse
This photo enhancer is hot garbage. Do not even waste time downloading it.
Seems like fake reviews. Ridiculously long ads and app does nothing
The ads on here shouldn’t even be acceptable, you run 2 ads and then both those ads take forever. They need to limit the amount of ads apps can use. Ridiculous.
Scam don’t work like it says
F for failed
The worst!!! La peor!
Nothing that the app offers is true. It deforms the photos!!!
Nada de lo que ofrecen es cierto. Deforma las fotos!!!
Nada de lo que ofrecen es cierto. Deforma las fotos!!!
Garbage
Makes photos worse.
Not free
Ads say it’s free, but then they stick you with $20 per year!! So irritating.
Money waste App
Image quality improves only in trial version, after taking premium it is waste. Didn't feel any difference. Waste of money.
No just no
I am very disappointed. I really need help with my quality cause I switched phones and now SOME of my photos have really bad quality, and this did NOT HELP AT ALL in fact it made it worse.
Enhance
This tool alters peoples faces instead of making it more clear.
Horrible they steal ur money
Horrible they steal your money and there’s no way to cancel the subscription they make it difficult
Frustrating!
I wasn't able to see any improvement in any of the photos I tried. To make matters worse, I cannot see where to unsubscribe so I don't get charged!!
Zero difference in photos
I see zero difference in the photos I uploaded and the app is not easy to work. I saved in the gallery, but I don’t have a clue where that is🤬
Scam
It is not letting me restore my purchase. It keeps saying hooray you’re a. premium member and it is forcing me to pay money.
Same as iPhone photo adjustments. 😢
Same as iPhone photo adjustments
Error
I get an error every time I try to use it. I've never got it to work, not once!
Doesn’t work
This has not fixed any of my pictures
IOS Trick?
So installing and using this is an iOS trick? Wow! I love the trick of making phone calls with my phone. I don’t love the trick of having to sign up for a free trial and then trying to cancel it later.
This is bad …really really bad
I hope the devs really try to use a different AI or work on it religiously to get it working with better results because this is the worst upscale app I’ve used, it completely destroys the picture with unnecessary bright colors and upscales poorly it is horrifying that this is subscription based, it’s just not ready or on that level yet.
Really Zero Stars
Your App doesn’t do anything except distort the face. You want people to buy your app for what? If your only clearing the face when you buy this app, no way will I do that until I see if your app works and so far it doesn’t. I watch your ads which you get paid for and the results after the ad is worthless. I will be deleting your app when I make sure you haven deleted my review.
1 star
Works but makes you look ai generated or like a cartoon
F….app
One star is too much for this app.
Horrible customer service
I signed up for a week free trial and was charged $79.99 for a year. Contacted customer service immediately and several more times after and absolutely no reply till today! App for me does a weird AI job on faces, very disturbing sometimes! I want my money back!!
I would give 0 stars if I can. Don’t be fooled by this app!!!’
I would give 0 stars if I can. Don’t be fooled by this app!!!’
It’s no good
No Bueno
Don’t buy this Ap!!!
I purhased PhotoBoost-Photo Enhancer in May 2023. The account doesn’t expire until May 9, 2024, yet when I go to use the program it asks me to renew my subscription. When it did work I would often get error messages. Reported these issues to the Ap’s contact support but have not received any satisfaction…don’t buy this application!
This app is trash
This app does not work do not waste your time
bad!
too bad...It's not working...
Photo
I just got this app and pictures did not work the face images is totally different from the original photo! Very disappointed!!
Apps keeps crashing
The new update won’t let me edit photos in a fast pace it crashes on its own , please bug fix or enhance the speed of the apps
Adds Too Much Lighting
I can’t even tell how well the enhancing was because it automatically added way too much exposure lighting to the photo that I didn’t ask for and couldn’t take off.
Esta app no sirve
Dicen que son 3 días gratis le cobran en el instante y la app no sirve para nada para restaurar las fotografías es un un robo
Enhanced to the point it doesn’t look like you
This is not a good tool. I wanted pics to be clearer not change the person looks! I’m cancelling!!
yikes!!!
this app is perfect if you want wonky eyes, big noses, odd shaped faces. and facial hair where there was none to begin with LOL. your app before and after photos are a complete lie.
Too enhanced
It looks to fake already, it doesn’t look like the human anymore
Another not working app
They got me again .. this app isn’t good at all ! Very upset I was taken once again … does not work at all !!
Bad
Only in some photos it enhances it right but when I buy a VERY blurry photo it makes the person or thing look so sus it weird also why would I need PRO IF IT DOESNT EVEN GET IT RIGHT!!! Don’t get this app if you want a good unblurry photo.
1-star
It’s really not good. I was trying to fix up some photos and it came out the same. It then covered my screen trying to get my to buy premium. Don’t waste your time.
If you want to change your face
THIS IS THE APP FOR YOU. results are horrible!
testing against other software‘s
It can be better
Enhancing photos
I see very little change from the original photo. Not worth saving or paying for.
It kept getting error.
It kept on getting error.
Why are you charging me
I downloaded the trial and did not subscribe. Yet u are charging me for the trial?
Sentiment summary
89%
Positive (4-5★)
4%
Neutral (3★)
7%
Negative (1-2★)