Review Insights · App Store
PhotoDirector: AI Photo Editor
CyberLink · 7,881 ratings · ★ 4.5
4.5
★★★★★
7,881 ratings
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Top complaints - extracted from 64 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
16 negative reviews mention this · 25% of all complaints
★★★★★ "Scam. I downloaded it to use “free” features no account made for this app and learned that they charged me $83.99 without my knowledge or consent. This app is a scam." - Atmos555
2
"trial"
12 negative reviews mention this · 19% of all complaints
★★★★★ "BEWARE!!! WORST APP EVER!!!. Thought I could use this app to edit photos. Not only could I not edit the photos, I couldn’t cancel the app! Then I was charged for the app after the free trial ended!! WORST app experience EVER!!!" - bnietr
3
"scam"
11 negative reviews mention this · 17% of all complaints
★★★★★ "Scam. I downloaded it to use “free” features no account made for this app and learned that they charged me $83.99 without my knowledge or consent. This app is a scam." - Atmos555
4
"free trial"
11 negative reviews mention this · 17% of all complaints
★★★★★ "BEWARE!!! WORST APP EVER!!!. Thought I could use this app to edit photos. Not only could I not edit the photos, I couldn’t cancel the app! Then I was charged for the app after the free trial ended!! WORST app experience EVER!!!" - bnietr
5
"money"
10 negative reviews mention this · 16% of all complaints
★★★★★ "Too much money. Downloaded & paid to use this for a specific tool only to find out I have to pay even more money to use it." - Cygnus2112*
6
"photos"
10 negative reviews mention this · 16% of all complaints
★★★★★ "Won’t do adult content. Am a photographer - boudoir photos- wanting to experiment with ai apps for backgrounds/ touch up / etc. App will not allow that content, but you only find out after purchase. Research led me to believe otherwise." - RLS8GUY
7
"charged"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Scam. I downloaded it to use “free” features no account made for this app and learned that they charged me $83.99 without my knowledge or consent. This app is a scam." - Atmos555
8
"year"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Support link is useless and app is frozen. Loved this app and subscribed worked fine for over a year but now everything is frozen. Deleted, reinstalled. Rebooted. Nothing works. I’d report it to support but that link is confusing and useless." - IzzyMarieChi
9
"waste"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Not good. Simply put, not good. Do not waste your money" - 9643!?)
10
"charge"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Scam. I downloaded it to use “free” features no account made for this app and learned that they charged me $83.99 without my knowledge or consent. This app is a scam." - Atmos555
11
"anything"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Scam. This app will charge you almost $100 even though you don’t enter any bank information or agreed to anything. This app is a scam and it will charge you and get your bank information without your consent" - sky.myname23
12
"work"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Doesn’t load images. As soon as I open the app, none of the buttons work to upload the image for editing. I am using iPhone 14 Pro." - Krackerjakk
📋 All 64 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Too much money
Downloaded & paid to use this for a specific tool only to find out I have to pay even more money to use it.
Won’t do adult content
Am a photographer - boudoir photos- wanting to experiment with ai apps for backgrounds/ touch up / etc.
App will not allow that content, but you only find out after purchase.
Research led me to believe otherwise.
App will not allow that content, but you only find out after purchase.
Research led me to believe otherwise.
Scam
I downloaded it to use “free” features no account made for this app and learned that they charged me $83.99 without my knowledge or consent. This app is a scam.
Scam
This app will charge you almost $100 even though you don’t enter any bank information or agreed to anything. This app is a scam and it will charge you and get your bank information without your consent
Doesn’t load images
As soon as I open the app, none of the buttons work to upload the image for editing. I am using iPhone 14 Pro.
BEWARE!!! WORST APP EVER!!!
Thought I could use this app to edit photos. Not only could I not edit the photos, I couldn’t cancel the app! Then I was charged for the app after the free trial ended!! WORST app experience EVER!!!
Ummm, doesn’t work…
I was looking forward to this, but I literally can’t even get started. It’s in an endless cycle of “Get Started” and “Accept Privacy policy and terms of use”. Never does anything else. Buggy I guess. Delete. 🤷🏻♀️
Worst ever
I have tried throughout the holidays to go pro. Took my money and can’t access anything. Now trying to make holiday photos and you keep telling me I am breaking terms. I own the #@$ pics and slides and you will not use anything I have. But have used all in the past. Your app have gone bad and I am done.
Support link is useless and app is frozen
Loved this app and subscribed worked fine for over a year but now everything is frozen. Deleted, reinstalled. Rebooted. Nothing works. I’d report it to support but that link is confusing and useless.
Can’t even use the app
After agreeing to the privacy policy/terms the app doesn’t do anything. I hit “OK” 100 times and it keeps asking me to agree to the policy. I did, can I use the app now? No I can’t.
Horrible and Sexist
This garbage app sexualized every option and gives horrible results. Also impossible to use. The worst app ever published.
Not good
Simply put, not good. Do not waste your money
Complain
The edit is not perfect enough
اشغال
اشغاله همش پولیه
A joke!
Hardly anything is free but the few things I was able to try will make a person look like a clown. Zero reason to purchase after trying to play around with the “free” features and they turned out ridiculously fake.
Can’t do much without paying
This app isn’t even a freemium model, it’s a “show you all the tools, let you play with them, then charge you if you want to save any changes” model.
Misleading
Once you’ve paid your $29.99 and open the app, there are additional charges for “premium “ actions. A misleading rip off. You don’t get what you paid for. Tried to cancel, but couldn’t. You have been forewarned.
Waste of time and just stupid
I did the free trial because of course I’m not going to pay that much money before trying it first, SO GLAD I DID! Horrible app, stupidly expensive, even in the free trial you get tokens or coins, only a few but a ton of AI things you want to try cost coins and you have to pay a stupid amount of money for more, completely absurd. After 15-20 minutes I deleted and canceled the free subscription because there was no point wasting another 6 days when I know I would NOT use it again.
WHY?!
I just download, after I erase, I want to take a picture, but I only need a pro free trail! Like, what the heck, man! Developers, I hope see my review! Thanks to my freakin words, now!
Not as advertised
Not as simple as the ads make it seem. it costs$2.99 per image and then it doesn’t keep the same faces of the people in the photos. If you don’t care about the photos looking like the people in the photo, or doing the action then this might be right for you.
Don’t waste your time
Any app that complicates the first thing it demands you to do, accepting the terms, can’t be worth using
Wanted to try
Wanted to try it, but there was no place to accept the TOC
Garbage
Don’t waste your time. Clunky, hard to use, and you can’t actually do anything. Immediate delete
Let you edit a picture
Let’s you edit a picture just to make you pay for it. Waste of time l, hate it when apps do these B.S. tactics to get you to purchase it. Don’t let me put in work to turn around with your hand out. Do better
SCAM DO NOT DOWNLOAD THIS APP
This company claims a $39.95 yearly subscription fee, then has a billing named ntclst.fans show up for $39.95 MONTHLY on my credit card. Apple Support advised Apple records only show ONE MONTH BILLED. Save yourself the hassle and fraud expense and find a different App. You’re welcome.
SCAM
every single thing HAS to be paid for, even the things that say “not premium”
SCAM! Do not buy this!
Do not buy this yearly subscription it is a scam. It is not worth it. The AI is cartoonish and is terrible. There are extra purchases in the app too, do not buy this.
scam
i followed THEIR TUTORIAL to add a piercing to a photo and i got “sensitive content hidden” and it still took my credits
Suspect practices
Free 7 day trial requires you to cancel at before the end otherwise you’ll pay for a full year. Seems like they want to trick people into getting money vs providing a good product that makes people want to sign up
Reembolso
Esta app apenas la bajé se hizo un descuento anual de ella no me parece justo que dejen estas app así solo quería hacer una prueba si la nesecitaba y ahora quiero un reembolso
No video editing?
I got this app under the impression I could use it to edit existing videos, but it won’t select any videos only photos.
Pésimo
No lo descansen todas sus funciones son paga no sirve
AI problems
Unfortunately when you do “AI Replace” to remove a person or thing from your photo it adjusts the whole photos lighting. It makes it darker and grainy
Basic stuff for $$$
There are free options all over the internet that do it better.
Don’t buy this app
I purchased 100 credits. Never received them. This app is broken..refund my payment please. This is super frustrating having to wait a couple of days to get my money back.
Have to pay credits for everything
You have to pay credits for your hair, makeup, and editing photos which is what this app is for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Absolute scam
I tried to do the free trial then it charged me 40 dollars instantly, don’t download this app.
Waste of time
Worst than other apps. Not even use any feature. Everything is premium here. Don’t waste time with this app
I canceled but still charged
Similar story to someone else. I downloaded and did the free trial only for the app to not do what I needed. I canceled but $44 was taken from my account today for a year!!!! A year for something that does not work how I need it to.
Confused
I purchased this app because multiple sites recommended it for watermark removal. The examples show an easy demonstration, however, when you try… the photo is left distorted but that DOES NOT happen in the many examples of how to use the app. The advertising is deceiving.
SCAM
I have read several reviews AFTER the fact, which is unfortunate because I would have never downloaded this app if I had. I clicked on the 7 day free trial. I cancelled the trials before the 7 days so I would not get charged and guess what?? Still got charged. I reported the problem and am waiting to hear back from Apple now. Tomorrow I will be disputing this with my bank and calling it fraud unless I get my money back.
Don’t say it’s free and then charge for the subscription. That’s called a scam!!
**EDIT 4/15/25
CyberLink sent me an email basically saying it’s my fault I got charged because policy states that I need to cancel the free subscription at least 24 hours before the trial is over. Funny, though because I cancelled literally the same day I signed up and yet I still got charged. Thank goodness for Apple’s “Report A Problem.” They were able to refund me. I stand by my words, don’t download this app as it’s all just a scam.
Don’t say it’s free and then charge for the subscription. That’s called a scam!!
**EDIT 4/15/25
CyberLink sent me an email basically saying it’s my fault I got charged because policy states that I need to cancel the free subscription at least 24 hours before the trial is over. Funny, though because I cancelled literally the same day I signed up and yet I still got charged. Thank goodness for Apple’s “Report A Problem.” They were able to refund me. I stand by my words, don’t download this app as it’s all just a scam.
Scam
I paid for a whole year. I cancelled my subscription thinking i will have a whole year to use and i dont. And won’t refund.
Раньше было лучше
Отличное приложение превратили в помойку для инстаблядей, все функции стали платными, просто жадные ублюдки убили приложение
Bad
I bought this to use to unblur photos I took of places and concerts, but obviously I had to get the free trial to use the feature so I did. I unsubscribed the day before the 7th day yet it still took the money out of my account, which was basically $43 and I’ve tried to request a refund and they don’t accept it.
Previous versions were better
What happened to the removal image? It looks like it has been changed to AI removed and you need credits/premiums.
I Didn’t Renew Subscription
Was charged for a subscription I never approved nor wanted to renew. Having to go through refund process now and my bank account is in terrible standing… thanks >< !!! Maybe in the future I’ll renew but as of now I have to cut where I can to make ends meet.
TOTAL SCAM! DO NOT BUY!
I decided to try this scam under the guise that it offered a FREE 7 Day TRIAL! The service was TERRIBLE…so I IMMEDIATELY CANCELLED THE SAME DAY! So imagine my surprise when I get a charge of $10.88 on my bank account!!! Other content creators said the same thing happened to them as well when I told them what happened! Just wish I would have mentioned it BEFORE DEALING WITH THESE LYING SCAMMERS! These other reviews have got to be manufactured!
Cochinero
Ni sirve esa mmda no la descarguen,
Purchased app, not being able to use the app all of a sudden.
I paid for the yearly subscription and all of a sudden it is not allowing me to utilize the app. I’ve been sending emails since September last year and no one will get back with me even though I have sent them proof of purchase.
Not free
After you put in all the work to make a nice collage and try to save it, THEN it tries to get you to buy it BEFORE you get what you just made. It offers a short “free” trial but I’m sure that has a catch too.
+ 14 more in the clipboard copy
Sentiment summary
87%
Positive (4-5★)
3%
Neutral (3★)
10%
Negative (1-2★)