Review Insights · App Store
Photoshop Express Photo Editor
Adobe Inc. · 739,315 ratings · ★ 4.7
4.7
★★★★★
739,315 ratings
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Top complaints - extracted from 69 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"photo"
12 negative reviews mention this · 17% of all complaints
★★★★★ "Keeps crashing. After the latest update to add stupid AI slop features, I cannot do anything. If I try to use photo editor it won’t pull up images saying “unable to load image”. If I try to make a collage it will kick me out after selecting my photos. Thi…" - christinelolol
2
"update"
10 negative reviews mention this · 14% of all complaints
★★★★★ "Keeps crashing. After the latest update to add stupid AI slop features, I cannot do anything. If I try to use photo editor it won’t pull up images saying “unable to load image”. If I try to make a collage it will kick me out after selecting my photos. Thi…" - christinelolol
3
"photoshop"
10 negative reviews mention this · 14% of all complaints
★★★★★ "Worst app ever. I went to the app. It kicked me out. I did it again. It kicked me out. Why does Photoshop hate me?" - Fuggler due
4
"load"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Needs updating. App stays stuck “loading” , will crash and kicks me out of the app" - sar_aaah
5
"work"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Keeps crashing. After the latest update to add stupid AI slop features, I cannot do anything. If I try to use photo editor it won’t pull up images saying “unable to load image”. If I try to make a collage it will kick me out after selecting my photos. Thi…" - christinelolol
6
"screen"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Will not load. The app will pull up the photoshop loading screen then shuts down." - sydney_elizabeth16
7
"subscription"
8 negative reviews mention this · 12% of all complaints
★★★★★ "COMBINE PHOTOS - Still NOT Working! NEEDS TO BE UPDATED TO FUNCTION CORRECTLY ON IPAD A16 2026. A new update & still the COMBINE PHOTOS feature does not function at all on a fully updated ipad A16 2026, I’ve uninstalled & signed out multiple times & I’m still not able to use “COMBINE PHOTOS”, Canceling my subscription……👎🏻👎🏻👎🏻👎�…" - KingKlast
8
"loading"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Needs updating. App stays stuck “loading” , will crash and kicks me out of the app" - sar_aaah
9
"features"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Keeps crashing. After the latest update to add stupid AI slop features, I cannot do anything. If I try to use photo editor it won’t pull up images saying “unable to load image”. If I try to make a collage it will kick me out after selecting my photos. Thi…" - christinelolol
10
"anything"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Keeps crashing. After the latest update to add stupid AI slop features, I cannot do anything. If I try to use photo editor it won’t pull up images saying “unable to load image”. If I try to make a collage it will kick me out after selecting my photos. Thi…" - christinelolol
11
"does"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Worst app ever. I went to the app. It kicked me out. I did it again. It kicked me out. Why does Photoshop hate me?" - Fuggler due
12
"every"
7 negative reviews mention this · 10% of all complaints
★★★★★ "gotta pay for everything. it was nice up until they started putting a watermark on every single picture you edit." - Kvmmy
📋 All 69 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Needs updating
App stays stuck “loading” , will crash and kicks me out of the app
Keeps crashing
After the latest update to add stupid AI slop features, I cannot do anything. If I try to use photo editor it won’t pull up images saying “unable to load image”. If I try to make a collage it will kick me out after selecting my photos.
This sucks because I use the collage feature to promote my work and now it’s useless.
This sucks because I use the collage feature to promote my work and now it’s useless.
Bueno
Hay q pagar para poder hacer lo q quieras
Worst app ever
I went to the app. It kicked me out. I did it again. It kicked me out. Why does Photoshop hate me?
Will not load
The app will pull up the photoshop loading screen then shuts down.
COMBINE PHOTOS - Still NOT Working! NEEDS TO BE UPDATED TO FUNCTION CORRECTLY ON IPAD A16 2026
A new update & still the COMBINE PHOTOS feature does not function at all on a fully updated ipad A16 2026, I’ve uninstalled & signed out multiple times & I’m still not able to use “COMBINE PHOTOS”, Canceling my subscription……👎🏻👎🏻👎🏻👎🏻👎🏻
PLEASE FIX UR APP
Still Crashing after update. I think this is never going to be fixed because it has been almost a month
gotta pay for everything
it was nice up until they started putting a watermark on every single picture you edit.
Really
Took forever to load and I have a lot a lot a room -
Trash.
Trash. Why is it $100 for the same features as all other “photo editor” apps. Literally nun special.
What happened?!
App doesn’t fully load anymore. I’ve deleted and re-installed four times. Why am I paying a subscription for an app I haven’t been able to use in at least two months! This is incredibly frustrating.
Cant even open the app, thanks alot, IOS.
thanks alot.
No RAW photos - no access to free users
I need a basic editing, and for that I have chosen Photoshop express however you cannot include any raw photos to Photoshop express without buying the subscription. Many of the applications offer free basic features however Photoshop express is not one of them.
It's a one star rating from me
It's a one star rating from me
Update..
Most recent update killed my app, won’t load fix it dudes…
Do not recommend
Do not recommend this app do not download it there’s too many pop-ups and there’s no AI built-in and every time you try to edit something it just ask you for the premium version. Do not recommend. Please don’t download.
Latest update won’t run on my iPhone X
The latest update won’t open at all on my iPhone X. The phone has the latest iOS for its model. I tap on the app and it starts to open and crashes.
Have to purchase subscription
If you want to do anything to a photo now it has a huge QR code on the corner when saved after any edit
App not working!
Please fix the bugs! I can’t open the app. I have to close it multiple times to work… every time I open a spinning wheel shows up, and I can’t do anything.
Broken. Useless.
App does not work. Loading wheel of death. I depend on this app as an artist and it has helped me so much in the past. Sad to see it gone.
Practically Spyware
It would seem adobe has liquified their QA team. App is literally useless and doesn’t typically get past the opening screen. Not to mention all the pop ups and pushing of their poorly thought-out AI features. I used to download apps of this quality from shady third party sites before I knew any better. As it is this only serves to steal your data and info and force AI usage on to you. Adobe has always been awful and I had heard it’s gotten worse but I really did not realize it was this bad. Their whole c-suite needs to be shot into the sun.
No longer works
App no longer works. Deleted. Shutdown. Reinstalled. Nothing. Freezes upon launching every time.
From gold to garbage
This app used to be terrific until the latest update. Now, it tries and tries and tries to load, but never manages to do it. The only way to use the app is to uninstall and then reinstall it for the next job. Radically unacceptable.
???
So they decide to take away the morph and transform buttons completely? Are you serious?
Trash app
This is a trash app.
Won’t stop loading
This app is horrible. It takes forever to load filters. Saving files during edits is very limited and results in projects being completely lost. The final straw is now whenever I open the app it takes forever to load and keeps crashing. Either the system is bugged or their app is prone to viruses and poor app management. This app is trash!
😓
I‘ve never used it and I can’t use it. Don‘t give me a refund
App crashes on launch
This version of Photoshop express 26.14.0 crashes on launch on my iPad version 18.7.7. Have never had this happen on any previous version. A real disappointment.
Worst app on the App Store.
You guys are just money hungry, greedy pigs. I have to pay for premium just to use an image from my OWN gallery??? Absolutely ridiculous. What a joke of an app.
Ever since this became a cloud app…
It’s been progressively getting worse. The amount of crashes and endless looping has become more and more frequent. I shouldn’t have to rely on an Internet connection to use a photo editor. I’ve used Photoshop for decades, literally, and this particular app used to be stellar. But the integration of iCloud has made it next to impossible to stabilize the app for use. I use this app every day and it has become more of a bother than a photo editor utility. And yes, I am a subscriber…
Disappointed
This app used to be feasible for quick lower quality phone image edits, but turning even spot healing into a premium feature (it wasn’t before) is ridiculous, uninstalling.
EDIT:
I didn’t uninstall like I said I would above, and since then the app has gotten even worse - every photo I edit now has a QR code in the corner. The photo editing features this app still has for free aren’t worth that at all.
I recognize that some apps and programs aren’t supposed to be free. I’ve paid for may Adobe products.
But this app used to have A LOT more features available for free and the QR code in the corner is a real deal breaker. I think this is a part of a larger pattern of Adobe lowering the quality of their products while charging more to subsidize their integration of AI tools that the majority of their customer base didn’t ask for.
As a long term Adobe customer, having paid for Photoshop and Lightroom products and creative cloud subscriptions over the past 15 years, I think I’m finally done.
EDIT:
I didn’t uninstall like I said I would above, and since then the app has gotten even worse - every photo I edit now has a QR code in the corner. The photo editing features this app still has for free aren’t worth that at all.
I recognize that some apps and programs aren’t supposed to be free. I’ve paid for may Adobe products.
But this app used to have A LOT more features available for free and the QR code in the corner is a real deal breaker. I think this is a part of a larger pattern of Adobe lowering the quality of their products while charging more to subsidize their integration of AI tools that the majority of their customer base didn’t ask for.
As a long term Adobe customer, having paid for Photoshop and Lightroom products and creative cloud subscriptions over the past 15 years, I think I’m finally done.
THIS APP SUCKS
I hate this stupid app either it’s crashing or not loading anything or it just simply doesn’t do anything I want it to do. Horrible
Poor interface
I’ve spent over 20 minutes trying to get text simply move around on your screen when you have an image that you want to caption. The failed intuitiveness and ability of a GUI is very limited for the user’s experience. A user shouldn’t have to work so hard for customization ability, especially when using the style templates.
Broken App
App is broken and will not open completely. It opens to the main screen but then there is a “loading” circle that does not go away. App will stay in this state until your screen turns off, then it will close itself. After deleting and re-installing, it opened but had reduced functionality; combine photos was no longer available, along with a few other options on the main screen. This problem was around in early 2025 as well, seems to be back and devs have not solved it. Using most up to date version of iOS and the app itself (as of 4/7/2026) on 17 pro max.
Nothing works!
Would really like to have my money back 100 and something dollars for nothing to work nothing removes nothing generates properly. Nothing heals can’t clone this product. Absolutely sucks. I so want my money back and would like to know how to go about getting it.
PS Express on iPad 11 A16
using latest IOS on iPAD .. i updated app today and it just keeps freezing up with little circle spinning inside app widow. I deleted app, restarted ipad, reloaded app. restarted ipad again. Open app and i just freezes up.
Need to optimize more.
Terrible interface. Keeps freezing on the Home Screen after advertising another app in the Apple Store. I can’t access anything at all because of it.
Do Not get
It makes you go through 1 million different questions at the start and all I wanted to do was use the AI
Another garbage update
Every photo I edit that’s mine now has Adobe watermark on it with a QR code garbage absolute instant delete the app.
Disappointing Overreach
With the latest update, PS Express will not function at all unless you give full access to your photo library. I have tried the app with both limited and full access and it will not work with limited access only full access. So if you are doing editing, I suggest turning full access on when you start working on a photo and switching it back to limited access as soon as you are done. This is NOT something that I wish to do. I will be looking for an alternative app if this continues to be the case. You will be losing a premium subscription customer.
Oppressive insistence on “generative AI”
Why does the “generative AI” text box take up 25% of the photo editing screen? Why is there no option on Photoshop iOS to turn off this disgusting and honestly offensive feature? I make my own work. I would truly rather eat shards of glass dragged through the dirt and spat on by a camel than use generative AI. God knows I pay enough for this fly-by-night and raggedy photo editing software. LET ME TURN IT OFF.
Latest update STINKS on iPad
While the latest app update works OK on an iPhone, it consistently causes a complete screen freeze when opened on an iPad. It actually deserves much LESS than 1 star!
CORRECTED ADDENDUM: The update now ALSO completely “freezes” when running on the iPhone too. So, bottom line - this latest update FAILS on BOTH the iPad AND the iPhone.
CORRECTED ADDENDUM: The update now ALSO completely “freezes” when running on the iPhone too. So, bottom line - this latest update FAILS on BOTH the iPad AND the iPhone.
Removed layers for AI “content”
What’s the point of a photoshop app that can’t do the thing photoshop is known for? This appears to be just some sloppy AI driven cash grab that is no different from the hundreds of others out there on the App Store. I can’t believe Adobe cancelled Photoshop Mix for this compilation of useless junk.
Terrible
Do not download, half of the things require payment. App is slow and has bugs still. I think I can tell Ai is doing a lot of the job on the app and it doesn’t seem like the same app that actually caters to users.
Won’t let me do ANYTHING unless I buy it!!!
NOPE!!! Hate this app!!!
Not working at all
The app doensnt open on my phone (iphone7+)
When i try to open it i cant use it at all it keeps crashing or not responding
Please fix this asap! 🥲🥲🥲🥲🥲🥲🥲🥲
When i try to open it i cant use it at all it keeps crashing or not responding
Please fix this asap! 🥲🥲🥲🥲🥲🥲🥲🥲
Just crashes on start up
Love this for quick tasks but since the last update it won’t even allow me to open the app.
Crash on launch
I get a brief splash screen and then the crash. Deleted and reinstalled, same results. Running on iPad Pro 2nd Ed. W/ iOS 17.7.10
Needlessly complicated.
With the amount of money I've spent on adobe subscriptions you'd think they would have figured out how to make a useable app by now.
impossible usability NOT WORTH SUBSCRIPTION
It’s impossible to figure out how to blur a specific object. The support page in the website does not make it clear how to blur a specific portion of a photo.Specifically, how to activate the “circular mask” feature.
Nothing is free
Even free filters, they add a watermark you have to pay to get rid of. Trash
+ 19 more in the clipboard copy
Sentiment summary
95%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)