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Loom Games Oyun Yazilim ve Pazarlama Anonim Sirketi · 109,681 ratings · ★ 4.6
4.6
★★★★★
109,681 ratings
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Top complaints - extracted from 23 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
15 negative reviews mention this · 65% of all complaints
★★★★★ "I’M SO MAD RIGHT NOW!!! NEGATIVE 50 STARS!!!. Update 6/26/26: The latest update 0.28.0 as well as the previous several still crash frequently. Unlike a few months ago when the game crashed right away (see prior update below), the past few let you start playing but crash either randomly…" - Sneezaroo
2
"level"
11 negative reviews mention this · 48% of all complaints
★★★★★ "Won’t even open a game anymore. App closes before it even loads a game. Everything is fully updated and I’ve power cycled, so it has to be the app. Disappointing, because I was loving it. Level 670+" - SpiritedRenee
3
"levels"
10 negative reviews mention this · 43% of all complaints
★★★★★ "Levels restart for no reason. Levels will restart for no reason and you’ll loose any progress and boosters you may have used and on hard levels you’ll have to waste your time beating the same level again" - V99soccer
4
"money"
7 negative reviews mention this · 30% of all complaints
★★★★★ "check recent ratings. the gameplay itself is adequate. offline pay + no involuntary ads costs $8. you can’t choose levels like the ads for this game make it seem like you can. that’s because they don’t want you to be able to grind powerups. when you complete a…" - ALarrew
5
"coins"
5 negative reviews mention this · 22% of all complaints
★★★★★ "I’M SO MAD RIGHT NOW!!! NEGATIVE 50 STARS!!!. Update 6/26/26: The latest update 0.28.0 as well as the previous several still crash frequently. Unlike a few months ago when the game crashed right away (see prior update below), the past few let you start playing but crash either randomly…" - Sneezaroo
6
"crash"
4 negative reviews mention this · 17% of all complaints
★★★★★ "I’M SO MAD RIGHT NOW!!! NEGATIVE 50 STARS!!!. Update 6/26/26: The latest update 0.28.0 as well as the previous several still crash frequently. Unlike a few months ago when the game crashed right away (see prior update below), the past few let you start playing but crash either randomly…" - Sneezaroo
7
"frustrating"
4 negative reviews mention this · 17% of all complaints
★★★★★ "I’M SO MAD RIGHT NOW!!! NEGATIVE 50 STARS!!!. Update 6/26/26: The latest update 0.28.0 as well as the previous several still crash frequently. Unlike a few months ago when the game crashed right away (see prior update below), the past few let you start playing but crash either randomly…" - Sneezaroo
8
"crashes"
4 negative reviews mention this · 17% of all complaints
★★★★★ "I’M SO MAD RIGHT NOW!!! NEGATIVE 50 STARS!!!. Update 6/26/26: The latest update 0.28.0 as well as the previous several still crash frequently. Unlike a few months ago when the game crashed right away (see prior update below), the past few let you start playing but crash either randomly…" - Sneezaroo
9
"without"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Oof. Making levels you literally can’t beat without using your resources is shady and bad. I wouldn’t trust this developer whatsoever." - Tybo108
10
"spend"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Poor game design. Some levels require you to spend credits to complete. Deleted" - Spoolish
11
"play"
4 negative reviews mention this · 17% of all complaints
★★★★★ "I’M SO MAD RIGHT NOW!!! NEGATIVE 50 STARS!!!. Update 6/26/26: The latest update 0.28.0 as well as the previous several still crash frequently. Unlike a few months ago when the game crashed right away (see prior update below), the past few let you start playing but crash either randomly…" - Sneezaroo
12
"impossible"
4 negative reviews mention this · 17% of all complaints
★★★★★ "bad game. the levels get impossible unless you spend money, and there’s ads between every game even 2 sometimes." - kalcfer
📋 All 23 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I’M SO MAD RIGHT NOW!!! NEGATIVE 50 STARS!!!
Update 6/26/26: The latest update 0.28.0 as well as the previous several still crash frequently. Unlike a few months ago when the game crashed right away (see prior update below), the past few let you start playing but crash either randomly or especially when you use a power up item or press the “900 coins to continue” button. So frustrating!!! So sick of losing power ups that I paid for when the round crashes prematurely. Why can’t you just FIX IT PROPERLY???? **************
Update 3/5/2026: ANOTHER update (version 0.24.3) that crashes constantly. This is about the 7th or 8th update in a row that is UNPLAYABLE!!!! Did you fire all the qualified developers at your company???????? When will this actually get fixed???????
Update 3/5/2026: ANOTHER update (version 0.24.3) that crashes constantly. This is about the 7th or 8th update in a row that is UNPLAYABLE!!!! Did you fire all the qualified developers at your company???????? When will this actually get fixed???????
Won’t even open a game anymore
App closes before it even loads a game. Everything is fully updated and I’ve power cycled, so it has to be the app. Disappointing, because I was loving it. Level 670+
Levels restart for no reason
Levels will restart for no reason and you’ll loose any progress and boosters you may have used and on hard levels you’ll have to waste your time beating the same level again
Oof
Making levels you literally can’t beat without using your resources is shady and bad. I wouldn’t trust this developer whatsoever.
Poor game design
Some levels require you to spend credits to complete. Deleted
Game sucks
Worse game. Money hungry company. They make it so you have to spend money on coins to keep restarting it’s so bad
What’s the point?
I don’t see the fun in the game?
Version 0.28.0 crashes
False statement about bugs.
As of Jun 23rd, version 0.28.0 crashes frequently!!
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As of Jun 14th, version 0.27.2, game start crashing again….
Really incredible!!!
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As of Jun 11th and version 0.27.0, crashing stops. Without the crash, game is very fun to play!
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Today is June 5th and version 0.26.6 still keeps crashing!!!
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New update and my game is still keep crashing!! Having iPhone14 Pro Max.
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Game keeps crushing while playing the game!!
As of Jun 23rd, version 0.28.0 crashes frequently!!
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As of Jun 14th, version 0.27.2, game start crashing again….
Really incredible!!!
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As of Jun 11th and version 0.27.0, crashing stops. Without the crash, game is very fun to play!
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Today is June 5th and version 0.26.6 still keeps crashing!!!
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New update and my game is still keep crashing!! Having iPhone14 Pro Max.
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Game keeps crushing while playing the game!!
Deceptive
Starts with few ads and a relaxed play style, but once you get going it places genuinely unwinnable levels in front of you in order to force you into spending all your resources and getting stuck in cycles of retrying - with an ad between each attempt of course. There is a difference between a good challenge and a blatantly impossible task without grinding through all your free picks and bonus track slots.
Hateful developers
Another setup for failure
Why do all games have to be so difficult that I have to keep deleting a game I love? I have no money to spend on expensive assists. Why can’t you make it so we earn more points for each level? And make the game fun, not frustrating.
Why do all games have to be so difficult that I have to keep deleting a game I love? I have no money to spend on expensive assists. Why can’t you make it so we earn more points for each level? And make the game fun, not frustrating.
Bugs? 100% still NOT fixed - This is ridiculous!
Gameplay WAS alright. What is *NOT* is having used some of your helpers and gotten to one or two platforms from the end of Fire Quest, being 3/4 of the way through the current puzzle, then trying to use the finger to grab a needed color, only to have the game crash, take your heart, reset the puzzle, and wipe out your progress on not only Fire Quest but Cosmic Journey as well. The bug where pigs randomly skip over shooting particular blocks, and have to be sent around 3 or more times to hit a single one - still there too. This is all from before they had *at least* eight updates in a row where the game crashed either immediately upon opening or within a few moves of starting a puzzle, and still remain after that. The incompetence of this developer is staggering.
Terrible game
The game is fun, yes, but the ads completely ruin it. I don't mind ads but they play EVERY level and its extremely annoying. It would be better to play ads ever OTHER level at least. And paying $8 to not have ads is ludicrous, no one is paying that much. Just exit out the app and re-open it.
EDIT:
After a certain point, the game literally lags to make it impossible to play. Owners are money hungry.
EDIT:
After a certain point, the game literally lags to make it impossible to play. Owners are money hungry.
So many ads!
Ads after every level.
I get the need for ads. But no way it needs to be after every single level (first 20 are ad free - after that it’s the issue)
I get the need for ads. But no way it needs to be after every single level (first 20 are ad free - after that it’s the issue)
Borin
Levels repeat after the 200th or so
Pay to win
Way too pay to win… why am i spending coins on literally EVERYTHING?!?
The lagging
I can’t even get past certain levels without the game completely crashing. I lose all my power ups and lives. This honestly makes the game insufferable.
V 0.28.0 keeps crashing mid-level
Since the updates over the last week or so, it crashes mid-level about 80% of the time. Fun game when it’s working!
check recent ratings
the gameplay itself is adequate. offline pay + no involuntary ads costs $8.
you can’t choose levels like the ads for this game make it seem like you can. that’s because they don’t want you to be able to grind powerups.
when you complete a level, you have an option to double 40 coins by launching an ad game, but if you decline you still get an ad 2/3 of the time. powerups cost ~2k-3k for 3. i don’t know why there’s a leaderboard, but it says the top world players have beaten just over 1000 levels …so i guess they’ve earned 20 powerup purchases?
the heat/energy for this game is almost like my phone’s flashlight.
following greedy game standards, it prompts for a rating before you get an in-game money sense.
you can’t choose levels like the ads for this game make it seem like you can. that’s because they don’t want you to be able to grind powerups.
when you complete a level, you have an option to double 40 coins by launching an ad game, but if you decline you still get an ad 2/3 of the time. powerups cost ~2k-3k for 3. i don’t know why there’s a leaderboard, but it says the top world players have beaten just over 1000 levels …so i guess they’ve earned 20 powerup purchases?
the heat/energy for this game is almost like my phone’s flashlight.
following greedy game standards, it prompts for a rating before you get an in-game money sense.
Limited fun
It’s fun until you get close to level 200. A lot of people aren’t able to pass 189 and 190 because it basically wants you to pay money to help you through and makes it the only way to win.
This game needs some serious work.
The game itself is fun, but the amount of ads there are is insufferable. You win, ad. You lose, ad. Also, there’s 3 types of difficult levels, and they’re all worth 40 coins. The very hard levels sometimes require one of the add ons, and for the same reward as an easy level, that’s frustrating. Last but not least, the hard levels itself. Sometimes, the game will give you no way to beat the game unless you use add ons, which can cost money if you don’t play this game right. That’s horrible. The developers need to do better!
bad game
the levels get impossible unless you spend money, and there’s ads between every game even 2 sometimes.
Crash. Crash. Crash.
This game is fun. HOWEVER, it crashes all the freaking time. And of course every time it crashes when I’m on a level, I lose a heart. It needs some serious bug fixing. And yes, I’ve updated it. It’s so freaking frustrating.
Level fail
When I turn of my phone and turn it on again it says I failed the level and that makes me really mad except when I am on 6/7 for the fire quest and some levels are impossible if you don’t have abilitys
Sentiment summary
91%
Positive (4-5★)
5%
Neutral (3★)
5%
Negative (1-2★)